They had excellent communication. Got my fireplace back up and running. Went above and beyond to…read moremake sure I was in good shape. Would definitely recommend.

These 2 men were excellent! They came out 1 time!! They showed us before and after pictures!…read more They were so friendly! I would recommend this business to everyone! If I could give them more stars, I would!!

Great, efficient service. We use them for annual chimney & dryer clean up. We schedule ahead of…read moretime because they book out.

Called to get my pellet stove cleaned and was told they do clean stoves!…read more When the guy arrived he told me they don't clean pellet stoves "not trained to do that" Proceeded to go out and clean my 7" stovepipe in about 2 minutes! I needed my stove serviced but that didn't happen! I was charged $195 for the cleaning! Called and expressed my concern with no real explanation from them! I wouldn't recommend them for pellet stoves as they lied about their service but gladly took payment for a nothing job! Terrible! Don't say you do a job when actually you don't !

Do not recommend. $150 for 30 minutes of "work" is ridiculous. All it amounted to was about 6…read morepasses with a hand held brush and a quick vacuuming of the small amount of soot that was dislodged. He couldn't even be bothered to clean out the stove, much less clean the glass. There is certainly a case to be made for having someone with experience inspect the chimney for safety, I saw no evidence of this. If the job required more work and/or equipment the price could possibly be justified. However charging the equivalent of $300/hr. for a job that easy felt like a scam. If you are physically able just buy a brush and do it yourself. I will never pay someone to sweep my chimney again.

That they be there when they say. I made an appointment with him and he called and canceled my…read moreappointment because another appointment canceled in the same area and he said he wouldn't make any money if he came to my house to clean my chimney. Bad business.

I have contacted this company twice in one week via the telephone and also sent an email, but I…read morenever heard back from them. They just lost my potential business.

Chimcare sent Dan same day I called. He was polite and knowledgable and explained how everything…read moreworked on my wood burning fireplace insert. He fixed and cleaned everything, was patient and professional.

One of their drivers cut us off where we almost hit his van, then we changed lanes to get away from…read morehim and ended up passing him where he continually flipped us off. Then he got behind our car and continued to flip us off and we did not do anything other than honk at him! What an idiot... his business name is on the side of his van! I would never want someone so unhinged cleaning my chimney!

From the owner: The Hatter is family owned and operated. We take pride in offering excellent service for chimney…read morecleaning and repairs as well as air duct and dryer vent cleaning. We specialize in residential and commercial projects. We offer complete safety inspections for your chimney.

Jeff and his team did an absolutely fantastic job with a new install at our house in Sisters. The…read moreinstall was not an easy one, (extremely steep roof pitch) but they did got the install done in about 5-6 hours, the work was done really well, they cleaned up-and took care of the space while installing. I personally could not recommend them more.

One star for cleaning the wood stove pipe and assuring air flow…read more One star for the assistant who was courteous and professional. They did not show up for appointments, twice. After the first appointment servicing, an iron Baffle bar fell from the top inside of the stove, onto my fire. Called them to come out and fix it, did not show, had to call them again. Second time out, used my brand new gloves without asking, to move bricks and bars around inside the stove. They removed an iron T-Baffle Support and a S-Baffle support that holds the bricks in place and said it was okay without them. A friend of mine who is a Fire Marshal was at my house recently and noticed the Baffle bars outside of the stove and said that this was now a fire hazard as the bricks could fall into the fire and spill out of the wood stove. I now had to spend $150 to another company to have the wood stove put back together properly with bricks and the original Baffle Bars.

Had Redmond Spa and Stove install my hot tub last year! They were prompt and professional, would…read moredefinitely recommend and use them again!

A tech from Redmond spa came out to help us clear an obstruction from our filter line…read more She was practical and methodical in her approach and helped us resolve the issue.