Excellent class. Affordable. Convenient and comfortable location. COVID precautions taken throughout the class. Mike and Heather were both wonderful. They made the class very interesting and enjoyable from beginning to end! Both instructors gave helpful feedback during demonstrations. The time went by so quickly and I truly learned a lot and a lot of what I knew already was reinforced. I would recommend this class to everyone and will most definitely be back for my renewal! read more

Instructor had a sense of humor. That always helps. I learned a lot. I appreciate the 9:00am start time.

My sister and I took the CPR and First Aid training yesterday with Heather. She was awesome!! She made the 4ish hours fly by and I feel confident in what I learned! Thanks! read more

What a fun CPR class! I normally fall asleep in most CPR classes but the instructor Adriane Torres was awesome. She put a bit of a humor into her class and made it fun. She gets to the point of what main thing we should learned in case of if someone needs life savings emergency. Most importantly in the end we learned how to save lives! Definitely I would recommend anyone if they need to re-certified their CPR! read more

My first visit here for BLS recert. Mike was great! Very knowledgeable, went over everything. No reason for anyone doing a recert to fail this class! I appreciate his accommodating my request for the mannequins to be on a table due to a knee inury. Will most likely return here in 2 years for next recert. Tom should take a chill pill! Too easily angered by simple mistakes. read more

I recommend heart savers . I was really like man it is so long but it went by really fast because the instructor Mike was really great and was very hands on. He actually showed us how to do some of the bandaging and it really helps to know these tips in an emergency. I will renew it there in 2 years. read more

Instructor was amazing! CPR/First Aid training can get pretty dry, my instructor Mike, did a great job keeping it interesting! Thanks Mike...see you in two years! read more

This CPR class was nice but it could have been better The positives Learning what to do in an emergency situation. The negatives no paper instruction test to recall what you have learned. The learning matiraul needs inprovment and better video content. read more

First, let me start by saying this is my second time in 2 years. To have my certification done at this location. I really enjoy the location I enjoy the classes. I enjoy the instructors. I believe they're knowledgeable. But what I do not like is that people can come to this class. Sit in the class on their cell phones. Walk out of the class, make phone calls, then come back and sit at the desk on their phones again, and the instructors still give them their certification. I even spoke to the instructor at the Mesa Location on Country Club today. And ask him why would you give her her certification? Considering she did not pay any attention. And she left the room twice to make personal phone calls. His comment was that if she had been gone for like, 20 minutes, he actually made another individual retake the class. Before the class started, some 1 was 15 minutes late. He told them they needed to reschedule. But he allowed this individual to sit on Her phone for 2 hours. Making phone calls and texting. And he even acknowledged to me that. Yes, I seen her I was watching her but still gave her her certification now if my child was on a bus for special needs and something happened. This individual was the driver she would have no clue of what to do. read more

This course was Great!!! I would not change a thing. Very informative. Instructors were knowledgeable, kind, and got the job Done in a very timely manner. read more

It was excellent, quick, and straight to the point. Terry is a very knowledgeable instructor and made it very easy to understand. I highly recommend her. read more

Went to Glendale location for cpr. The lady talking so fast it's difficult to follow. Old dude comes in to help and starts yelling at the class. Two instructors actually talking loudly during the video we were supposed to be watching. Old dude even commented on how the manakin looked like Bruce Jenner (well, it sorta did) , and when instructor 2 said he's running for office, old dude says" probably win in California ". Just come out and say you hate liberals dude. I'd rather go to California than whatever redneck dump you came from. read more

Jennifer was a FANTASTIC instructor! I attended her first aid and CPR training course and she made it a breeze! Real life situations and stories that really put CPR and First Aid into perspective. Would definitely recommend and make sure you take Jenn! read more

This is the first time, in over 8 years that I have had to take a BLS class that wasn't "in house" for a medical facility I work for due to a transfer in the middle of my card expiring. I have to say, it was by far, the best class I have EVER taken!! I think that having 4-6 clients in a classroom, allowed me ample opportunity to ask questions and get feed back from the instructor. I need to thank everyone from the woman that took my original call ( I had never ending questions!! LOL), to the instructor Mike C. I have already recommended this company and I will be seeing them in my future! Thank you!! This is a wonderful service and professional, friendly establishment. Now get out there and save lives! read more

I took classes with this company a few years ago, and because of the great experience, I chose to go back again for CPR/AED and First Aid certification as CEUs for my massage therapy license. Their classroom is perfect -- large enough, spread out so that you aren't stuck behind too many people to be able to see, a restroom readily available -- all in all, perfect. The course content and the instructor (Mike Camden) were both excellent. He packed so much information in so quickly, yet it was all clear and understandable, with bits of humor tossed in to keep it interesting. I had recently been injured in a car accident, and the instructor modified the practice session so that I could still participate. (I couldn't get down on the floor, so he put a dummy on a table so that I could reach it and still fully participate in the practice session.) He was very friendly and easy to approach with questions. My time and money couldn't have been utilized any better. Thank you, Heart Savers, for providing such an excellent service! read more

I've been a Foster Parent for 15 Years and Heart Savers has been My CPR/FA Certification Place When I need to renew. They have lot's of classes so it's convenient for Me and the Glendale facility is very clean and close to me. The instructor was really clear and informative. I would highly recommend Heart Savers read more

I attended both the CPR and First Aid Class taught by Charles Austin, Monday, July 10th held at The Stratford at Phoenix from 8:30am to 2:00pm. In the past, I have attended Heart Savers classes in Glendale. I prefer their training and instructors over others I have attended during my 10 years of working in the behavioral health field. The classes were interesting, never dull. Charles Austin is one of the best instructors I have had. He provided facts and interesting information as well as instructing everyone on the proper procedure when performing CPR on adults, kids and babies as well as the Heimlich maneuver. I learned a lot even though I have been through this training many times before through the years. The first aid part of the class was also good. It was more lecture than hands on because he really couldn't demonstrate first aid techniques on people but his instruction was informative. He uses acronyms that are easy to relate to what he is teaching and remain in your memory. I like his teaching style. I highly recommend taking one of his classes. He was evaluating another young man who is going to be teaching the classes as well. He was good for his first time instructing a class. In the future, when I need to renew I will not hesitate to take another class with Heart Savers. read more

My instructor was David Cummings and his CPR class was very well organized, easy to understand, and still full of fun. I learned a lot from his class and he makes the material really easy to absorb! I'm so glad to have him as my instructor for the CPR class. I feel like I'm ready should the situation comes up. Thank you so much! read more

First let me qualify my review by stating that the CPR/First Aid training in itself was very informative and helpful. The instructor I had did an outstanding job, I could tell he was very experienced and cared about what he did. BUT... At the beginning of the class I noticed out of the 10 infant mannequins only one was black. Although I found it to be a little bit weird that there was this one random black mannequin out of 10, it really didn't bother me. However, I was curious to know why they chose to have one black mannequin versus having a more diverse and balanced ethnic distribution or just having all white mannequins. But at the end of the day however a company chooses to run their business is completely their right. So when it was time to begin our demonstration, me being the only black person in the class I decided to eliminate all awkwardness and select the black infant for myself. As you can see all the babies are dressed up in their cute little onesies but it wasn't until I got up close to my baby and noticed that it was dressed in a monkey onesie. Now I am the last person that anyone could accuse of race baiting but this immediately rubbed me the wrong way. But before I overreacted I checked all the other babies clothing to check and see if they could possibly be dressed in a monkey onesie as well. Unfortunately, that was not the case. All of the other babies were dressed in giraffe, bird, dolphin, sports, Princess onesies, etc. All but monkey onesies. Out of 10 mannequin babies the lone black baby ended up in the monkey onesie. So that means before dressing the babies there was a 10% chance that the black baby would end up in the monkey onesie but there was a 90% chance that the black baby would not. But it just so happens that it fell in the 10%? Is this a coincidence or did the person dressing the babies intentionally placed the baby in the monkey onesie? Let's just say this was done out of sheer ignorance. Does that make it ok? Now for those whites and ignorant people that don't see what the big deal is... Monkey is an extremely derogatory term used to describe black people by whites for hundreds of years and is still present to this very day. Not only were we called monkeys, the Constitution states that we are only 3/5 of a human being to begin with so seeing this in 2016 really made my stomach turn. I'm sure many out there will want these type of issues to just be swept under a rug and not be correctly addressed but this is a huge reason why society is filled with hate today because of the underlying and covert racisms that continue to remain prominent in this country. So I'd love to hear Heart Savers explanation and other's thoughts on the situation. read more

Heart Savers - 9 white 1 black - First Aid Classes Near Me - Mesa, Arizona

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I don't give out many 5 star reviews, but my experience with Heart Savers was excellent. In order to gain a certain job, I needed to get CPR, First Aid and Title IX training. Heart Savers was one recommended agency...and they had it all. Now, the trainings in themselves were straightforward and not _too_ painful :) I really enjoyed our trainer, Tim, and his humor. He made it palatable and seemed to have his heart in the right place, so to speak. The organization with which I was attempting to gain employment also had a relationship with Heart Savers, and thus also a discount. So the cost, overall, was competitive. Now, all that alone would have merited 4 stars. Where they really earned their fifth star was in customer service. Apparently quite the opposite of the experience of others, I enjoyed accommodating, pleasant interactions with staff. I made my initial enrollment without a hitch...but then I reconsidered and wanted to switch classes around. I contacted the office and worked with a staff member (I want to say...Gennifer?) via e-mail to adjust the days. No problem! Well, I didn't realize that the different date for one class also meant a different site. Lo and behold, I arrive at their Glendale location to find that...no class here! Distraught and frustrated, I figured out the mistake I'd made and again reached out to Gennifer, for a second (and final) adjustment to my enrollment. Well, it wasn't a problem and Gennifer simply transferred me to an upcoming class. No additional cost, no hassle. With my experience, I would definitely recommend Heart Savers. read more

I've gotten my CPR re-certification through this location for several years and all the trainers are great. They keep things entertaining and informative. Even though I'm stuck here for several hours the time goes by fairly quickly and the information is easy to retain with their training. read more

Did my CPR/First Aid training today with Heather, and loved it. She was very informative!! Thanks for a great experience Heather.

I called to simply get a price quote and schedule of classes for CPR BLS training. Yikes! The woman was incredibly rude and short with me. Thankfully I found a much better place to get my CPR certification that ended up being much cheaper (a student discount) and the staff there was actually kind and helpful. read more

We had Jen out to our Yoga studio for CPR training. I have taken CPR countless times and thought it would be a drag. Jen made to training engaging and the 2.5 hours flew by. Her real world experience were relatable and interesting. She is a natural teacher and I would be happy to recommend her for your CPR needs! read more

Extremely disappointed because my certification card is NOT AN AMERICAN HEART ASSOCIATION certification. I had to go elsewhere and do another class to get an actual AHA certification. Misleading and a waste of time and money! read more

Great experience every time. Well devised plan and friendly staff. My preferred ACLS renewal spot for my last four renewals.

I will be avoiding this location from now on. Avoid if you're new to CPR. I went with my friend as a prerequisite for a college program. I took the class maybe a year ago. The instructor was young, entertaining and fun. I think her name was Liz or something. But it only takes one bad egg to ruin the whole experience. There was one young girl who thought she was an expert on CPR already. She snickered a lot and was making most in the class who were new to CPR uncomfortable. I kept waiting for the instructor to speak up or do something about it. She did not and chose to ignore it. I glared at the girl (which I shouldn't have) and she gave me a big fat smirk. I guess their hands are tied and they can't really control what their paying customers do in the class. But it still creates a hostile classroom environment. Don't think I'll be back to this location. read more

Nick was the instructor for first aid and cpr. He gave instruction was open to conversation, questions and gave examples to help illustrate each topic. The class was a collaboration of hands on training and teaching. Nick did a great job! Thanks for letting me power through all the classes I needed to be up to date! read more

I have taken other CPR classes in the past before but I got to say of all this has been my favorite. The instructor LIZ (in the Mesa location)was not only amazing at what she does but funny, friendly and easy to learn from. She made the couple of hours we were go by so fast. I highly recommend to others if they want a fast, fun experience while getting certified. Thank you again Liz. read more

I obtained my BLS renewal at this location. I am very happy with this program. My instructor Mike was very kind and knowledgeable. He makes the whole process go smoothly and gives great feedback during skills demonstrations. read more

I took the online portion first which was very easy to navigate. I was able to print off my certificate and attend the skills check off in person the next day. I was fortunate that they had an on hands skills check off in my city so I didn't have to drive all the way to Mesa. My instructor was awesome ( Alyssa). I feel very confident in my skills. read more

Jen was amazing! BEST CPR instructor I've experienced. She was relatable and kept us engaged. The time flew by and I learned so much. :)

Needed to get CPR certified for school and this location truly had the most classes available! The class ran about 3 hours long and really did go by quick! I liked how there were a few instructors for our 20 person class as it made the demo go quick! I'm only deducting a star Bc I felt that the instructor would ramble some of the info and as a first timer in class I was trying to grasp all the info! Would deff recommend them if your needing to get certified and you get your card right after class. Ps they have some promo codes online floating around just google the name and you'll be able to get some money off as the class I took was $55 and is a bit pricey! read more

Mike Camden is the man. You can tell he loves what he does and was taken aback by the wealth of knowledge this dude has. He's like an encyclopedia lol. read more

Nobody is thrilled about spending an entire Saturday in a classroom - especially over a holiday weekend - but Mr. Camden blew me away with his knowledge and effectiveness at teaching the material. He added great supplementary statistics to each section and engaged the class perfectly. Only suggestion - a one-time use CPR barrier should be included with the registration fee WITHOUT raising the fee itself. I imagine the mannequins have a cost to them and I hope you pay the instructors decently, but the facilities leave something to be desired. I hope to find Mr. Camden next year when I renew my cards. read more

Took a Basic Life Support class here. The instructor was enthusiastic and really drilled home what you need to know to feel competent to respond to life threatening situations. Happy I chose this location. Great experience. Would not hesitate to get other certifications here. read more

I just took a CPR /FIrst Aid course with Jennifer Kish and it was the best CPR/First Aid class I have ever taken. Jen was knowledgeable and enthusiastic. She shared a lot of valuable information and had used many analogies for better understanding. I would definitely enjoy taking a class from her again. read more

Thanks so much for an excellent CPR and First Aid training. Franco is a wonderful instructor. His teaching style kept us continually engaged. I walked away from the class with confidence that I am ready to help someone in need! Thanks Franco! read more

Franco was a great CPR instructor! He was very engaging and made the class fun and easy to remember. He really knew what he was talking about and was able to answer questions thoroughly. For a two-and-a-half-hour class, it seemed to go by fast. I would recommend going here for your training! read more

Great instructor. Clean, comfortable facility. Very informative. Did not waste time and covered all material thoroughly. Kept everyone involved and participating. I've taken many First Aid/CPR training courses over the years and this was by far the best one. I would highly recommend Heart Savers. And the location was very easy to find. Only $35 for both certifications. read more