I have been choosing LBW for many years. It is taught by certified and experienced instructors in the field with old school work ethic. I will choose LBW over any "mandatory training" because at LBW they love what they do. Thank you so much for offering this to healthcare providers everywhere. read more

Honestly one of the best BLS courses I have ever taken- the instructor Dr Meser- a physician was fantastic. I feel like i learned new and relevant information which i cannot always say from other CPR/BLS courses. Highly recommend! read more

I had to take the ACLS course for my job. Signing up and registering for the class was simple. This was a two-day class first part of the morning was dedicated to BLS and the 2nd part was for ACLS. Hannah was by far one of the best instructors I've ever had. She went through the information so thoroughly and paused if we had questions. She was funny which made class time fly by. She used her knowledge as a nurse and incorporated stories to make the information relevant and engaging which made the information easy to remember. I have always feared EKG strips and she broke down each rhythm to the basics that I FINALLY understood the material and not just memorized the strip. I will defiantly be sending my friends and retake the certification here again if Hannah is still there in two years! One thing to note: If you are taking ACLS the BLS portion will be included in the course. If you did not pay for the BLS portion you will not need to take the test and get your certification. My advice would be to just pay for both and have both certifications updated or recertified at the same time. You are still there for the same amount of time might as well take the test! I had to register in the front after we had a break to register for the BLS which was simple, and I got the book from them. Honestly not bothered at all for the extra fee as my BLS was about to expire in the next 6 months. I did overhear Hannah state if you have taken BLS course at one of their facilities within the week of your ACLS you might not have to take that part and come in later in the class but ALWAYS confirm! They are amazing at communication don't be afraid to ask! read more

I'll start off with the good with these guys in that they have multiple locations. I went to their Phoenix location and had Carolyn as my BLS/ACLS instructor, but more on that below. They're all over the valley, so finding a location close to home shouldn't be a problem. The other positive is that Carolyn pointed out a solid fact in that if you end up running a code by yourself then you need to stick to the algorithms, which are standing medical orders for ACLS, to keep from ending up in a lawsuit. A concept that kind of lit the fire under my rear end to make sure I know those algorithms up, down, left, and right. Now for the bad. I didn't like that these guys are so rigid with having the ACLS or BLS book in hand. I get it, AHA states that YOU HAVE to have the book in hand with you for the classes, but I've seen and heard of much smaller mom and pop training centers that will at the very minimum let you borrow one of their million books on hand so that you can sit appropriately for the class. Some of these smaller operations even have loaners on hand for that very reason. Not these guys. These guys insist that you buy a book and will legit send you walking if you do not purchase one from them or the AHA on the spot. Healthcare workers get paid a pathetic wage! What happens if I didn't have the $35 (BLS) or $50 (ACLS) on hand? You guys are a big enough outfit to have a few loaners on hand. Carolyn was a very knowledgable instructor and I'd expect nonetheless after decades of service and I thank her for that. But, she's a stereotypical nurse that eats her young. I still consider myself a baby nurse. I have less than five years experience and this was my first time re-certifying for ACLS. She often made me feel like an idiot when I couldn't recall something and threatened to fail me when I couldn't give the appropriate answer rather than teach how to ensure I remember this stuff. Don't get me wrong, I need to know this stuff for reasons stated above but A) don't be a dick about it and B) healthcare is a team sport, so it's not like I'm going into a code all by my lonesome. I know that I need to know this stuff every which way but, again, please refer back to A, especially when I'm a consumer paying for your services (i.e. teach me!). read more

4.5/5 LBW gives you the right amount of TLC for you to get your CPR certifications done quickly and efficiently. We had previously used another company but they limited their hours so it was very nice that LBW offered classes over the weekend so there was no need to take time off from work to get recertified. The building itself is around the corner from Republic Ramen at the end and shares the space with a realtor's office. The classroom we were in was pretty small and felt cramped but it got the job done. Our instructor was Ryan who was great. Since he is an EMT he had a lot of good practical knowledge to add to the standard video and book training. The mannequins they use have a sensor that detects whether your compressions are deep enough which was very helpful. As a recertification class it was more of a Cliff's Notes version of all the aspects needed to remember what to do in an emergency situation. The vibe here is more easygoing than the class I had taken at the other company. We were out earlier than the expected time. The room we were in got a little chilly (Apparently the room is either too hot or too cold) so dressing in layers might help or bring a jacket or sweater in case you get cold. Due to the convenience in scheduling times and ease of taking the class, I'd go here again for recertification. P.S. Since I'm always thinking about food, the cookies they have in the hallway during break are pretty tasty haha. read more

Financially feasible, quick, but informative, and easy training. Thank you! See you in 2 years!

LBW Training Center is fantastic! I love the blended learning so I can do the instruction on line and then come in for the hands on which saves so much time. The staff are friendly and helpful, and the experience is great! I will be back every two years. read more

Blake was a wonderful instructor. This was the third CPR class I've taken in the last year. Of course every company won a different CPR class. So I wasn't too happy to learn that I needed to take another one. Especially on a Saturday my off day early in the morning. I honestly have to say That I enjoyed instructor the videos weren't too bad in the class was tolerable absolutely loved it. Thank you Blake for making my Saturday morning interesting. read more

Right in the middle of the Coronavirus pandemic, LBW insists on holding classes and will only give a 50% refund to those who cancel. Apparently, LBW has chosen to disregard the President's recommendation to not gather in groups of 10 or greater. It's a shame that they've chosen money over individual and public health. read more

I needed my BLS and found this class. The instructor John Messer was really good. He made sure that he emphasized the importance of saving a life by doing CPR correctly and efficiently. High quality compressions is a must. He made the class active and was easy to understand. He delivered everything that is easy to understand and follow. Highly recommended and would return again in 2 years. This is the Tempe location. read more

"By far the best BLS class I've attended. Considering today's pandemic situation. The class was very comfortable, informative, and all around enjoyable. Instructor Carmen did a great job. " read more

First off, the instruction here was really thoughtful and clear! You could tell the teacher knew her stuff and could answer questions and bring the info down to earth. I would take a class here again for that reason...it was excellent. However, they have a zero tolerance book policy that is really flabbergasting. Apparently the AHA says you need to have course books in hand for the classes. I was taking a combined BLS/ACLS class and only brought my ACLS book...I didn't think I needed to have the BLS book if I was taking ACLS too. Upon check in, the receptionist told me I would either need to buy a new book, borrow one (but not from another class member), have someone bring me the book, or reschedule. This class was in Tempe and I live in East Mesa...so not close. I was lucky that my family member was able to bring me the book, but it was definitely an inconvenience for them. If I would have actually needed to use the book for the class, I wouldn't be writing this review, but we didn't even use the book. So wild! With gas prices being what they are these days, most people do not have the privilege to put more mileage on their vehicles and just reschedule and rearrange their work/child care schedules for a book that isn't even going to be used. I found it to be really poor customer service with unnecessary and extreme consequences. In all my years of nursing, and in various states, this is the first class that has enforced such a strict rule for entry to the class. Because you are an outlier in enforcement of this rule, I would suggest making it over the top apparent at the beginning of all your emails and on the home page of your website... "ENTRY TO THIS CLASS REQUIRES ALL COURSE MATERIALS (Books for EACH certification) IN HAND OR YOU WILL BE ASKED TO RESCHEDULE." "*Books available for purchase at LBW training center." Leading with this info will be ensuring success of your students and giving them a chance to know, UP FRONT, that they won't be allowed into class before making a potentially long trip and feeling sidelined or cornered to buy additional/redundant materials, prior to arrival. read more

I WILL BE GOING TO LBW EVERY 2 YEARS! Moving outside of the hospital systems, I was scared and worried about where to go for BLS training. I found LBW through the AHA site and it was amazing! I booked online (last-minute) due to my own schedule and the Skills Session was quick, easy and painless! Their mannequins are well kept and fancy with lights and feedback to let you know the depth of your compression. Also, their tables raise and lower to your height, which for a shorty, was amazing for me! By the time I got back home, my ecard had already been e-mailed to me. Thank you so much LBW, see you in 2 years! read more

I'm compelled to write a positive review for LBW because as an ICU nurse for 20 years, I have attended at least 10 prior classes certifications for acls and bls. LBW is BY FAR, one of the BEST! Expert teachers, lecturers, staff that keep your attention, know their stuff, address everyones individual learning needs and keep things running smooth!!! I was in a class with healthcare providers from all different walks of life. Nursing students to ambulatory NP's to experienced code team members and we all had a great experience... and we left with a great feeling of accomplishment....we can save lives!!!! That's the point of this class!! Thank you LBW! your front office, your great hours, and your cookies!!! Loved it, and will return and tell everyone!!! read more

In order to complete my NRP (Neonatal Resuscitation Program) certification, I had to attend a "skills-check off" class in one of several locations throughout the Valley. I chose LBW Training Center because of all the positive reviews, but was disappointed in my experience. The positive thing is that our instructor, Christina, was very knowledgeable. She took the time to explain the rationales behind current practice recommendations and she kindly answered every question we had. She also took the time to clarify something for me after class had ended! However, I wish we would have participated in more hands-on learning. We spent the majority of the class discussing the changes made in the current NRP edition (all of which was information already in the manual), then going over some of the equipment, and ending with a *verbal* run-through of *one* clinical scenario. Just this skills-check off portion of my NRP certification cost $95 to attend, so it is not unreasonable for me to expect that I will practice skills in the class and leave feeling confident in my ability to resuscitate a newborn. After all, is that not what being 'NRP certified' should mean? Unfortunately, this is far from how I felt after completing the class. We only practiced using a bag mask for ventilation and drawing up medications into syringes. We did not practice using other ventilation equipment, nor inserting and using umbilical catheters, nor doing chest compressions. We also did not participate in any hands-on simulations, which I felt was the most disappointing part of this experience. Hands-on simulations are incredibly valuable because they allow you practice your skills, teamwork, and interprofessional communication in a safe setting. When I took BLS & ACLS, the various simulations truly helped me go through the correct motions when I finally had my first real code at work. I feel that if I had to participate in a real newborn resuscitation today, I would not perform effectively despite having memorized the NRP algorithm. I wish LBW Training Center had more equipment available and that we had run-through a few scenarios using that equipment. read more

Shane was an incredible instructor! He eased everyone's nerves, which made it much easier to absorb the information, learn and pass the ACLS test! I'd also like to thank him for staying late and allowing me to do the hands-on portion of PALS so I didn't have to make an extra trip! Everyone at LBW has been so helpful! I've taken several certification classes and would highly recommend them!!! read more

Wonderful PALS course at LBW training center! Quick and efficient registration, accessible location with lots of nearby options for caffeine and food, competitive rates and exceptional lecturer. I would highly recommend LBW for anyone wanting to complete their courses AND gain a true understanding of the material. I will return for my renewals. read more

Took and successfully passed my ACLS class this week with LBW Training Center. The facility was very welcoming and accommodating. Professor Blake did an amazing job teaching the course and made it a very enjoyable learning experience. Thank you! read more

Dr Meser was an excellent instructor and so was Frank! Very resourceful!! I was so glad to find an AHA training center for my BLS and ACLS recertifications!! I hope there more of you nationally!! read more

Had great experience. Got my ACLS and PALS through LBW. They really do a great job at explaining the information. I had taken prior CPR classes and never quite understood it until now. Highly recommend. read more

"I have been coming to LBW for my ACLS (and PALS when needed) certification since becoming an RN in 2011. They are professional, focused, and very organized. They do an excellent job of emphasizing the important points. As if that is not enough, they provide cookies, coffee, and tea." read more

The course provided was very thorough. The instructor definitely cared if you passed the course. I have taken my BLS/CPR card from a different location and felt like I didn't learn anything but had passed. I passed this course and obtained so much information and definitely feel I can perform the actions anytime when needed. I definitely recommend this course to anyone seeking this certification. read more

In the past I have completed ACLS training through LBW and found this training to be the best I have ever been to! LBW assists healthcare professionals with obtaining credentials needed to do their job effectively and with quality. LBW is my source for ACLS and BLS training and skills tests and as long as they are open this will be my go to. I highly recommend obtaining your ACLS and BLS through LBW!" read more

I've been all around this country taking certifications and recerts throughout my career and LBW is hands down one of the top places I've ever received training. I don't repeat classes anywhere else except here. Staff is lovely across the board. Can't say enough good things about them so what are you waiting for? Sign up for a class! read more

This is the second time I've used this facility for certification and again and I impressed at the quality of the instructors! The facility itself is very nice and clean and should I mention not hard to find either. The instructors were super motivating and knowledgeable. I will definitely recommend this place for anyone interested in taking recertification or a new class! I was even approached to take and instructor course in the near future! read more

I needed to take a BLS class for school, and I'm very glad that I came here! Everything was perfectly organized from the minute I signed up online. If you need a BLS class for school or just to get recertified then this is the place for you! The instructor was very entertaining, and she made sure that everyone understood the material before moving on. The cost was $39 for the class, and $17 for the manual (which can be purchased on the day of the class if you don't already own it). No time was wasted, and we were done in about three hours! My BLS card was emailed to me as soon as I left. Highly recommended! read more

Definitely had some issues with my first BLS class, but they seemed to have taken the issues to heart. Took a new class (purchased a bundle) with Dr. Meser. Would definitely recommend his ACLS class. It had been several years since I did an ACLS class, but he made it super simple. It worked as a great refresher. read more

I just had my BLS class taught by John Meser who had me leaving very confident in my skills. Highly recommend the instructor and location!! Very clean and up to date materials required for class from workbook to mannequins. read more

Great and friendly place to get training. I got my BLS instructor certification here and will always recommend this place to others.

I was not looking forward to PALS and BLS training until I showed up to class on the first day and realized I was in for a really great experience. The instructor we had, Dr. Meser, was so passionate and taught us in such a concise way. It was the best explanation I've ever had of these sometimes confusing topics. I highly recommend them! read more

Great class, was dreading spending my Saturday here, but well worth the experience !

Thanks for a fast concise education! Facility and equipment was clean and up to date.

I always have attended the Tempe location which is convenient to my home. They have several locations around the Valley, so there will be a spot convenient for anyone. The instructors do a great job to make sure you feel confident performing all necessary skills and they have a wealth of knowledge to share. It's a low stress, convenient and comprehensive educational experience read more

Great training. I love that there was no wasted time. Kristen is an excellent instructor.

I attended a BLS class at the location on Peoria Ave. in Phoenix. Carolyn was a fabulous instructor. I am confident in my skills now as she gave helpful and constructive feedback when I was practicing. The equipment was all up to date with the latest technology, and the classroom was comfortable and clean. The videos were highly informative and group discussions supplemented my learning. I got my card via email within an hour of leaving the site. I recommend the BLS course to all of my colleagues and will use LBW again! read more

Just took my ACLS and BLS with Dr. Meser, and I highly recommend LBW and Dr. Meser. I've taken BLS before with Red Cross and at LBW, the quality of classes is exponentially better: the caliber of instruction, organization of class time and material, and depth of knowledge are amazing. Dr Meser makes a long training interesting and challenging, but leaves plenty of time for questions and practice. Unlike my previous trainings, the equipment at LBW is up to date and enough for people to work in groups of 1-2. I recommend doing ACLS/BLS at the same time (you get a discount), and if you are renewing, call and ask about schedule options because you can probably complete the required work of the first day at home and just come for the review and exam. read more

DR mesier and Ean do an excellent job.... they make it a great experience...you will defintley learn

Great experience! Great instructors! Equipment is up to date and kept very clean. I would recommend LBW Training Center to anyone needing BLS/ACLS. read more

Dr. Messer is amazing! He gives clear direction, and repeats information that you will NEED to know. He is extremely friendly and open to answer any questions you may have. He is professional, yet approachable and gives good energy throughout the class. I am more than pleased with his teaching style and how he ran his classroom. I will most definitely be coming back here when it is time to renew my certification! Get your certification here, you will not be disappointed! read more

Was very easy to book on line. Received confirmation email quickly. When calling with questions the staff was very helpful. Nice up to date equipment and clean!!! Would recommend to anyone who has to get or renew their acls/bls. Great instructors! read more