Heart Start CPR - Mesa

(11 reviews)

4.7 mi

After having a not great experience with another CPR class, my husband and I were so grateful to…read morestumble upon this class! We were able to make a same day appointment for a class that evening and Mike was fantastic! We loved that you could take part of the course online and then in person really emphasized the skills you learned online and provided a hands on learning experience. Mike works as an EMT and firefighter so he was super knowledgeable. He was also very kind and we really enjoyed his class! I left feeling well equipped to do CPR and first aid.

Infant, child and adult CPR + first aid offered in a fast paced, informative and thoughtful manner…read more Not a dull moment!

First Aid Team for Events

Safety Classes

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CPR and First Aid Training Center

(15 reviews)

2.6 mi

Great instructor "Dan" was very informative on CPR and taught with experience not just book…read morelearning. Also was entertaining for the subject content. Would highly recommend this establishment.

I highly recommended EMS University instead of this training center. I used EMS last time and my…read moreexperience was 10 times better! I came to this First Aid and Training Center establishment due to a last minute need and was extremely disappointed with my experience. The instructor was super nice, but he lead the class via Video ( like 2-one hour videos!!). After sitting through the grueling 4+ hours, the most frustrating part was being told they don't give out completion cards. Plus their computer system wasn't working for the "e-version" certificate they said we'd receive, so I spent 4.5 hours on a Saturday morning and came away with a half completed piece of paper that doesn't have pertinent info I need to prove I took this class. Not a great experience at all. Wouldn't recommend this place.

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Snappy CPR

4.8

(28 reviews)

2.2 mi

This was absolutely, one of the best classes I have ever been to for anything. The instructor was…read moreNick, he had a lot of very helpful medical knowledge. He not only taught the class things that they previously didn't know. He had many situations to refer to where you could apply certain techniques. The time in class went by very quickly , as we were learning and doing hands on situations. The Class I took, was CPR ,first aid ,and AED . They offer Several different Classes here. So you can choose from any of them . The price is incredibly reasonable. There is covered parking in the lot. The whole experience was definitely worth going to. There are over 250 reviews at the bottom. And it says they are NOT recommended , that makes no sense because they're good ones. Very strange. However regardless of that, it's a great class. You can learn a lot. Even if you don't need it for medical reasons. It's great knowledge to have because ,you never know when you'll come upon an emergency including members of your own family

Look no further for a CPR/BLS course. This is it. Nick is the best instructor who understands HOW…read moreto teach this specific course where you will leave READY and PREPARED!! Thank you! See you in 2 years!

Taking the CPR course

Information

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Snappy CPR Building!!

The Hands-On CPR Center

5.9 mi

I did my Cpr training today in person and didn't know it would be so easy... The instructor Lisa…read morewas very patient very kind and very informative. For any one needing to take a CPR class, this is the class you want to take... Good luck!

From the owner: CPR, BLS, AED, Company Trainings, Individual Trainings, Parent Enrichment Trainings. Get certified…read morein a few hours! We can come to you for a group session or schedule at our local facility.

Medical students learning CPR and Basic Life Support

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Monsoon Medics

7.0 mi

Amazing CPR class and definitely left feeling comfortable if I ever have to use these skills. They…read moredid a great job covering CPR for adults, children, and infants. Also covered AED and choking for all age groups. Extremely knowledgeable and not boring! Definitely schedule your training with them!!

From the owner: Onsite Group (5+) CPR/First Aid Training taught by Firefighters, and tailored to your industry…read more The bigger the group the bigger the savings! E-Cards issued same day.

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Heart Savers

(158 reviews)

9.0 mi

It's been years since my last CPR/ first aid class, but I really enjoyed this class with Zack…read morePadilla. He was very clear about instances that he has seen first hand, answered all of our questions and provided lots of visual aids. I learned new things, we had full class participation and I found the pace of the class just right. *Would recommend!*

Heart less non empathetic individuals and no responses to several emails left and a phone message…read moreleft to ask if it would be ok to be late to the class. Locations all a 40 minute drive and when you are a caregiver and only provider for your child it makes it very difficult to attend these classes. No rules posted on their site. Very vague. And rude . The guy was just starting the class with infant dummies and then let another parent in after me and also went out to do a phone call break after he kicked me out of the class. The senior living people at the front desk were more helpful than this group. Very unfortunate. Sticking with other organizations to take the class.

Now offering Child and Babysitting Safety courses!

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Staying Alive

(2 reviews)

3.1 mi

Great class with Deanna the instructor. She knew her material and had a lot of experience applying…read morewhat she was teaching. She has everything you need for certification and she has equipment you can purchase.

Very awesome lady, with great expertise on life saving procedures. Made herself available so we…read morecould get Cpr and First Aid through this Pandemic. Made us feel comfortable and at ease knowing what to do in an emergency what saving life techniques needed in different Scenarios. Very good class, responded very promptly, very professional was on time. Thank you will use again

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Fire Fighter CPR

3.7

(3 reviews)

5.9 mi

Amazing instructor, great equipment, knowledgeable and friendly. Highly recommended…read more Completed my BLS provider certification.

I wish I could give no stars but sadly I must give one. I was required to take CPR and First Aid to…read moredo an emergency respite job for the foster care agency I work for so I went through the the American Heart Association website and found this company. I registered for a class upcoming on Tuesday. Tuesday morning I got a text message that the instructor had a family emergency and class would be cancelled that day. I had to have the CPR certification by Wednesday at 2pm so I asked what my options were, and they told me to come to class at 6pm which I wasn't able to since it was my sons birthday that day hence why I signed up for a class during the day. They offered to let me take the class at the same location at the same time the following day and stated I would be done by 1:00 pm. I arrived 15 minutes early but the door was locked. I waited until 9:55 and tried again and it was still locked so I texted the number asking if someone would confirm I had class that day. At 10:00 am I called the number and left a voicemail asking for someone to call me back and let me know if there was a miscommunication because I would need to find another class as soon as possible. No response. Hours later I received a return phone call but it was a pocket dial and no one responded. Still haven't heard anything back which is highly unprofessional. I wasted time and gas and was really put in a bind!

The Goddard School of Gilbert - East Germann

(29 reviews)

7.7 mi

Locally owned & operated

Family-owned & operated

This school has touched our hearts in so many ways. Our daughter has come home learning everything…read morefrom colors, manners, numbers, Spanish, songs, and her social emotional skills have SKY ROCKETED. I was terrified to put my daughter In school as a first time mom. I actually couldn't handle the anxiety so I pulled her out after I was sobbing all day the first day she was gone. Well, penny and the staff were not only empathetic but made me feel comfortable doing things on my own time table. So when I decided to try again a week later I was welcomed with open arms. The quality of the teachers here feels more like a family. Everyone in the school helps each other. Miss Jazzy, Miss Caitlin, really every single teacher I have ever met has made me feel like home. They all know your child and love your child. Miss Wulan and Miss Ann Marie were her home room teachers and wow. These woman.. they don't make them like this anymore! Positive, loving, personal, engaged are only a few ways to describe them. They have been absolutely instrumental to Logan's growth and experience. She has thrived and become a social butterfly. These teachers never look tired and are always up beat. Ms Chrystal at the front desk always welcomes you with warmth and familiarity and never judged how many incident reports my daughter had. I was always met with comfort and understanding whenever I was worried about something my Daughter had done! And the school is owned and managed by Penny who is a GEM of a human being. These women are loving, smart, and are valued so much. They deserve the world and I'm so grateful to have found them. I'm forever in debt to this school and all it has done for myself and my daughter. Also, they know how much I love them and never once asked for a review. But if you are a nervous mom, or want an honest take, please ask penny for my number and I'd be happy to walk you through how they made this experience incredible.

We absolutely love The Goddard School of Gilbert (at East Germann). Even though there were a few…read moreoptions closer to us, we chose this preschool because the atmosphere here just felt different, in the best way. From the very first visit, everyone was so friendly and welcoming. You can tell the team really loves what they do. Our main teacher is always so happy around the children, you can feel her joy, and it really stood out compared to other places we toured. All the teachers are kind and smiling, and they take the time to connect with both the children and the parents. It's such a warm, supportive environment. Literally everyone is so nice! Another huge factor for us was safety and peace of mind. As a parent, being able to drop off your child without worrying is everything, and this preschool makes that possible. The classroom ratios are low, the environment is always clean, the sign-in process is secure, and they're thoughtful about food and nutrition. We've also had no issues with recurring colds or back-to-back illnesses, which has been such a relief. All of that makes a big difference. They've also been incredibly flexible, willing to work with us to make sure our child feels comfortable, whether that means bringing a favorite stuffy from home or making food & drink accommodations. They even have an easy, healthy lunch ordering system, which has been such a plus for our busy mornings. There are always fun activities and themes planned, plus special events like Splash Days and the petting zoo! We get daily updates (naps, meal times) and photos, which we look forward to every day. Our child is always excited to go, and it's clear the other children are happy too. This location has such a cozy, close-knit feel, and the whole team is just wonderful. We're so thankful we found this place, it truly feels like a second home. Special thank you to Ms. Sydni, Ms. Crystal, Ms. Maressa, Ms. Diane, Ms. Caitlin, Ms. Jazmine, Ms. Mahjoba, and Ms. Penny, you've all made such a difference for our family

We are a small private preschool that values individualized education and care, with a proven Kindergarten Readiness curriculum

Small Group sizes and educated, nurturing teachers create a positive environment for learning.

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Located in a quiet residential area, with large real grass playgrounds.

Spondeo Montessori Preschool and Kindergarten

(38 reviews)

3.5 mi

We cannot recommend Spondeo Montessori Preschool & K-3 enough. My son attended for three years, and…read morethe impact this school has had on his growth is truly invaluable. During a season of complex family dynamics, the staff showed exceptional kindness, understanding, and professionalism. They provided a safe, stable, and deeply nurturing environment where my son was able to thrive during some of the most important early childhood developmental years. The Montessori approach to child-led learning was beautifully implemented. Beyond academics, my son gained incredible life skills... gardening, cleaning, food preparation, understanding personal space, and practicing etiquette. These practical skills built his confidence and independence in ways that extend far beyond the classroom. Today, he is thriving both socially and academically, and I credit so much of that foundation to his time at Spondeo. The director Andrea is one of the most kind, child-centered, and professional women I have ever met. She runs the school exceptionally well and is highly involved in the daily life of the students and teachers. You can truly feel her heart for children in everything the school does. We are so grateful for our time there and would wholeheartedly recommend Spondeo to any family looking for a nurturing, enriching Montessori education.

We have been absolutely thrilled with our experience at Spondeo Montessori. Our son has been…read moreattending this daycare for nearly a year, starting when he was just 8 months old. The care and attention he received in the infant room were exceptional, with the staff always providing individualized care (like easing him into the day with his favorite basket of balls), even sending us photos and updates throughout the day, which put our minds at ease. Now that he has transitioned to the toddler room, we continue to be impressed by how much he is learning and growing. The Montessori approach has truly supported his natural curiosity and independence. Whether it's through sensory activities, practical life exercises, or outdoor play, we see him thriving and hitting key developmental milestones like learning to communicate better (thank you sign language) and developing fine motor skills. The staff is loving, patient, and genuinely invested in each child's development, always encouraging his progress while keeping us closely informed about his day-to-day experiences. The facilities are clean, safe, and thoughtfully designed to create a warm and stimulating environment for the children. We also appreciate how the school fosters a sense of community among families, hosting events and providing resources that allow us to feel even more connected to our child's learning journey. When we were looking at daycares we considered other Montessori-based daycares (some independently owned and some franchise), and we're so glad that we chose Spondeo! We found that the franchise based Montessori daycares felt more adjacent to a regular daycare and didn't offer the same level of independence and problem-solving that we offer at home. Spondeo does such a great job respecting our child's abilities! We couldn't be happier with the level of communication, support, and involvement the staff maintains with us as parents. We highly recommend Spondeo Montessori to any parents looking for a nurturing, educational, and enriching daycare environment for their child. It has been the perfect fit for our family!

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Calvary Christian Preschool and Daycare

4.2

(25 reviews)

9.8 mi

I am conflicted writing this because we like the staff and director at CCPD, however, several…read moreparents have raised concerns over the lack of cameras, and the owners have made it clear that they will not use cameras. We have had two scares involving our child and there was absolutely no evidence other than second and third-hand stories, what we could piece together from our child's limited vocabulary, and scratches on their skin. I've also gone in to pick up our child, to find a completely new caregiver I had never seen before taking care of the kids. In 2024 there is no reason that parents should not be able to check in on their kids virtually whenever they want to. We get a few pictures of our kid a day through the app, and we are missing thousands of little moments in their development. Enough is enough. Give parents peace of mind and the sense that we are a part of our children's day, even if we can't be there in person.

Our son has been attending daycare here for about 7 months now and we have had a wonderful…read moreexperience so far. When we toured, they let us check out the room, meet the teachers and ask tons of questions. They are accomodating to parental requests - such as if you would like to substitute meals, or provide specific snacks. For example, we prefer that our son doesn't consume too much sugar (he's got enough energy as is...!), so we requested that when juice is served that it is watered down 50/50, and they have been very accomodating. He has some food sensitivities and they have substituted snacks when necessary. We enjoy having the updates on the app - we get a few photos a day of what he's doing, along with notifications of any diaper changes, what he's eating and how much, and how long and when he naps! Once in a while we get videos as well and it's so lovely to get little updates through the day. Miss Serenity and Miss Katie have been so lovely, and he looks forward to seeing them and his classmates. The socialization has been great for him. We have always had great interactions with the staff. We recommended Calvary Preschool to a friend, and they enrolled their baby and have been loving it too!

Let your children enjoy playtime on our new play structure in our backyard.

Toddler room

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The view of our toddle classroom.

Whiz Kidz Preschool

4.2

(17 reviews)

3.3 mi

We loved Whiz Kidz! The atmosphere was wonderful and the facility was clean and safe. I liked all…read morethe security measures they had in place. It was a bit more expensive than other places but it was worth it for the safety.

Ms. Brittney is an amazing teacher at Whiz Kidz Preschool! You can tell she really cares about the…read morekids, and they always seem to be having so much fun with all the activities she plans. I love how she mixes in lots of learning while still keeping it playful and exciting for them.

Mesa Center Director, Britney

No snow, no problem!

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When you choose Whiz Kidz, you aren't just choosing childcare, you're choosing family. We pride ourselves in keeping the whole child in mind

Montessori Education Centre Charter School - Main Campus

4.3

(6 reviews)

2.9 mi

Wonderful staff and resources here. My son has thrived and I can't imagine his education without…read moreit. The curriculum is engaging and the teachers are incredibly attentive. Very hands on environment and encourages learning and exploration.

We absolutely love the Montessori Education Center! It's a wonderful school with fantastic teachers…read morewho truly care about the students. From the friendly front desk staff to every teacher and staff member, it's clear that they're dedicated to creating a warm, nurturing environment. One of the things I appreciate most is how much the school emphasizes both kindness and education. They have events nearly every week that bring families together and build a strong sense of community. My daughter has flourished here--she's become a confident reader and has learned so much during her time in kindergarten. She's now fully prepared and excited to start 1st grade! I believe education and morals start at home, but having a school that reinforces those values is such a gift. Communication is top-notch--they use an app to keep parents informed, whether it's updates on classroom activities or even small incidents like a fall on the playground. I always feel in the loop and confident that my daughter is in great hands. We feel safe and secure every day she's there, and I'm excited to say that my son will be starting preschool at Montessori Education Center next year. I couldn't imagine a better place for my children to grow and learn.

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23 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Bruce D.

0

1

0

2 years ago

The Heart Start hybrid and in-person CPR/AED course with adult and infant manikins was extraordinarily helpful in improving my hand placement, rate and depth of compressions, as well as the rate and depth of ventilation using the airbags. The computer-controlled system provided immediate feedback which allowed me to alter these dimensions of CPR and improve my technique in real time. I highly recommend this course to anyone interested in being prepared to save an adult's, child's or infant's life! read more

Alexia A.

0

7

2

2 years ago

I was having trouble with the two person rescuer part with the 30 compressions. A team member texted me while I was there and gave me tips . I also called for help while testing and a very nice gentleman Jeff in Oakland California, where I am from helped me pass ! He was very nice and reassured me you are going to pass. After speaking with sure enough with his helpful advice I did. I am in phoenix az, I went to the location on union hills. Great place to pass your CPR test ! read more

Bobbie F.

0

6

1

2 years ago

This was the best I paid the $110 for the course. I was able to complete the learning and testing portion at my pace from home on my computer. The following day I went to the Citrus Heights location to complete the physical part. Performing CPR on the infant and adult manikins that were hooked up to the laptop. I was the only person in the room because it was my scheduled time which was really nice. It was such a great and straight forward experience. read more

Yelper10 C.

0

21

1

1 year ago

The online portion was good because it was tailored to your level of knowledge. You could go fast, faster or slower, depending on your areas of strength and weakness. You could also break it up so that you didn't have to do it all in one sitting. The practical portion was very convenient and it is helpful to watch the videos in advance they give you tips. The mannequin, however, is very stiff and a lot more difficult than airways in real life. read more

Kaycee M.

1

21

5

1 year ago

I had a great experience renewing my BLS with this company. Jeffrey, the owner, was excellent--very responsive via email and genuinely helpful throughout the process. It was easy to access the site and get into the office without any issues. I completed my hands-on check-off on a mannequin, and the process was quick, efficient, and straightforward. Overall, I would definitely recommend this company for anyone needing a BLS renewal! read more

Brenda A.

98

3

0

1 year ago

I took a CPR class through Heart Start CPR and had a positive experience overall. There wasn't a live instructor during my session, but the materials were clear and easy to follow. What really impressed me was their 24/7 support I was able to reach someone anytime I had a question, which made the process smooth and stress-free. I'd recommend Heart Start CPR for anyone looking for a flexible and supportive way to get certified. read more

Hannah K.

0

5

1

2 years ago

Amazing experience! Was able to get recertification with PALS in less than 24 hours. Online materials were accessible right away on my phone and computer. The in person skills was so easy to access and the instructions were perfect. No instructor made the experience quick and done in my own time. Really appreciate Heart CPR of Oakland and will definitely be using them for future certification read more

Nichole P.

0

2

0

1 year ago

Abby went above and beyond for me as I struggled due to a surgery I had on my hand. The instructions were clear to enter the building the space was very clean, and everything was as stated. I would definitely recommend Heart Start to anyone in need of certification! read more

D K.

0

10

0

1 year ago

This was such an easy and convenient process for acquiring my ACLS certification! Not only was it a seamless process from start to finish, I truly learned a lot and walked away feeling prepared and worthy of the certification. Thank you Heart Start read more

Judy S.

0

10

2

2 years ago

Heart Start CPR is the very best place to renew ACLS and BLS. The instructor was so kind, patient and helpful. It is a non-stress environment, which is not always the case. I would highly recommend this company over any without hesitation! read more

S G.

0

4

0

2 years ago

I used heart start CPR to renew my ACLS certification. I loved how straight forward Everything was. The staff were very helpful and accommodating. I would definitely use them again. read more

Chris B.

0

2

0

2 years ago

Absolutely great program!!!! Highly recommend~ Very informative, thorough, and provides preparation for real world situations. Top quality instruction, equipment, and facilities! read more

John W.

0

2

0

1 year ago

Best way to complete your BLS or ALCS. Online portion was completed within and hour and the in person hands on section less than 20 minutes. Will used again for recertification. read more

Iuliana G.

0

7

1

2 years ago

Highly recommended. It was by far the easiest BLS/ACLS renewal class. I will use this company next time I need to renew my classes. Great experience. read more

Ann M.

1

4

0

2 years ago

Jeff the owner was extremely helpful guiding me through when I was having difficulty with a specific section. Would highly recommend this course. read more

Katie E.

27

2

0

1 year ago

Easiest ACLS forum ever! 10/10 recommend, seamless setup and easy access! As a first time ACLS certification i'll never do it another way!

Milton C.

0

3

0

1 year ago

Great experience. Very convenient. Quick and well instructed. Will be returning to renew any new certifications I need!

Gena W.

0

2

0

2 years ago

It was a great experience. It is fast and easy to use. There are plenty of time slots to choose from. Very convenient

Miss Consuela B.

0

20

9

2 years ago

It was nice being independent, and taking the class on my own time. I was able to try as many times as I wanted.

Greg W.

61

2

0

1 year ago

Great programs and amazing service! Would highly recommend. Web based with flexible, practical exams.

Heart Start CPR - Mesa - cprclasses - Updated August 2026

People who viewed Heart Start CPR - Mesa also viewed

The Hands-On CPR Center

I did my Cpr training today in person and didn't know it would be so easy... The instructor Lisa…read morewas very patient very kind and very informative. For any one needing to take a CPR class, this is the class you want to take... Good luck!

Snappy CPR

4.8

(28 reviews)

This was absolutely, one of the best classes I have ever been to for anything. The instructor was…read moreNick, he had a lot of very helpful medical knowledge. He not only taught the class things that they previously didn't know. He had many situations to refer to where you could apply certain techniques. The time in class went by very quickly , as we were learning and doing hands on situations. The Class I took, was CPR ,first aid ,and AED . They offer Several different Classes here. So you can choose from any of them . The price is incredibly reasonable. There is covered parking in the lot. The whole experience was definitely worth going to. There are over 250 reviews at the bottom. And it says they are NOT recommended , that makes no sense because they're good ones. Very strange. However regardless of that, it's a great class. You can learn a lot. Even if you don't need it for medical reasons. It's great knowledge to have because ,you never know when you'll come upon an emergency including members of your own family

Look no further for a CPR/BLS course. This is it. Nick is the best instructor who understands HOW…read moreto teach this specific course where you will leave READY and PREPARED!! Thank you! See you in 2 years!

Second Chance Specialists

(11 reviews)

After having a not great experience with another CPR class, my husband and I were so grateful to…read morestumble upon this class! We were able to make a same day appointment for a class that evening and Mike was fantastic! We loved that you could take part of the course online and then in person really emphasized the skills you learned online and provided a hands on learning experience. Mike works as an EMT and firefighter so he was super knowledgeable. He was also very kind and we really enjoyed his class! I left feeling well equipped to do CPR and first aid.

Infant, child and adult CPR + first aid offered in a fast paced, informative and thoughtful manner…read more Not a dull moment!

Heart Savers

(158 reviews)

It's been years since my last CPR/ first aid class, but I really enjoyed this class with Zack…read morePadilla. He was very clear about instances that he has seen first hand, answered all of our questions and provided lots of visual aids. I learned new things, we had full class participation and I found the pace of the class just right. *Would recommend!*

Heart less non empathetic individuals and no responses to several emails left and a phone message…read moreleft to ask if it would be ok to be late to the class. Locations all a 40 minute drive and when you are a caregiver and only provider for your child it makes it very difficult to attend these classes. No rules posted on their site. Very vague. And rude . The guy was just starting the class with infant dummies and then let another parent in after me and also went out to do a phone call break after he kicked me out of the class. The senior living people at the front desk were more helpful than this group. Very unfortunate. Sticking with other organizations to take the class.

Arizona Medical Training Institute

3.7

(58 reviews)

Came here to get recertified for CPR & First Aid for my job. Our instructor was Lisa and she was…read moreamazing! She explained things in detail and even told us (13 of us) about experiences she had, even one where she had to have CPR performed on herself and she told us to share any experiences we had with either CPR or First Aid. She made the class fun and enjoyable rather than boring and even got us done earlier than expected. I highly recommend her and Heart Savers (now under the new name of Lifework) for your recertification needs. She is awesome!

Took a cpr class here and it was great! To the point, not too long, and felt like we got some good…read morepractice in. Lisa taught our class and she did awesome, she explained everything clearly. Would definitely take another heart savers class again.

Care Training Solutions

(8 reviews)

I recently took Bryan Russo's AHA CPR certification class and, as a repeat student, I can…read moreconfidently say I will only attend his classes. Bryan is extremely knowledgeable and does an excellent job explaining the material in a way that is easy to understand. What really sets him apart is his teaching style. He answers every question without judgment, no matter how simple it may seem, and keeps the class engaging and entertaining from start to finish. If you're looking for a CPR instructor who is professional, approachable, and genuinely invested in helping his students succeed, I highly recommend Bryan Russo's class.

bryan is an amazing instructor. makes learning enjoyable…read more very knowledgeable. he makes sure you understand everything that is being taught. the correct ways and positions as to how to perform cpr on a baby child and adult. i will definitely return when its time to renew

Arizona Academy of Emergency Services

4.4

(7 reviews)

Highly recommend the phlebotomy course! Jessica is a fantastic instructor and passionate about what…read moreshe does!

Had a great learning experience here. We got hit with the stay at home order half way through the…read moreEMT program and was able to roll right into online lectures and scheduled hands on training. They did a great job preparing us for NREMT tests. I would highly recommend this school to anyone seeking a career in EMS

Monsoon Medics