I was referred here for venous insufficiency. Nice people. Competent. Diagnosis and plan of…read moretreatment were clearly explained. The offices are new and modern and equipment looks up to date. I will be scheduling my procedures with them. The even gave a pair of compression socks to try out!

I see Dr. Chan for Vascular problems that cause swelling in my feet and ankles. The front office…read morestaff are always courteous and professional.

This person is a fraud. I visited the office which seems to be scetchy. They immediately attempted…read moreto schedule a proceedure at another hospital just from looking at me legs.. THEY ASSURE ME THAT THE BLUE CROSS AND BLUE SHIELD WOULD PAY. I ask them to contact and inform me of the amount the insurance will cover as well as my out of pocket expence. I never heard from them again. I recently recieved a bill from my Blue Cross and Blue Shield Insurance stated that I owed for services rendered. DO NOT CONTACT TOTAL VEIN TREATMENT OR DR. JEROME NAIFEN. He should not be allowed to practise. Its a scam.

This place is awesome!! I have never had any treatment like this before so needless to say I was a…read morebit nervous. The office staff was so friendly, warm and very informative. Dr Jerome Naifeh was kind and made me feel very comfortable. He is one of those people who you meet for the first time but feel like you've known him forever (rare for a Dr). I have already recommended 3 people to them!! Go! You will be pleased. :)

Oversold and underdelivered. Formerly Precision Vascular. If you want to be lied to, gaslit and not…read moreget the care sold, go here. They are no different than the other vein clinics offering FREE vein care covered by insurance. It is a scam until you go through insurance, and they say you owe a huge amount due to coinsurance. This was my third company to try to get simple sclerotherapy, and again disappointed by the smoke n mirrors technique they all use to get you in. Three different people in the Plano office told me they ran my insurance and the services recommended were covered 100%, except for sclerotherapy which was 175 a leg. I went to verify this w my insurance, and found this was not the case. BCBSTX stated they could order a pre service estimate but StrideCare manager Willy Woods stated he's never heard of that after checking with his company. Then he stated price was 2100.00 aside from sclerotherapy due to coinsirance. I spoke to Cashandra at the Plano office, manager who gaslit me stating she did tell me about coinsirance when she didn't, then the regional manager, Willy Woods was even more unprofessional. He started off great stating he was going to deliver great service to make this right and spoke to Cashandra and staff to let them know they needed to stop telling clients all was covered by insurance until they ran it. Said he understood they miscommunicated and could knock it down to 1600. Told him I was willing to meet them in the middle, then after speaking to his boss, Dr Humphrey, he called back and said they didn't realize I need 6-7 procedures not the 3 he thought upfront and was firm on his price. I never said 3 as I assumed he reviewed what I needed before calling me to discuss price.. what on earth?! I then asked for his boss, Dr Humphrey to call me and he never did. I did their legwork for them and called my insurance for a "pre estimate for service" and they said their contracted rate w this company was 264 per main vein, I have 3= 796.. i offered 750 for everything and and never heard back. Willy Woods raised his voice to me on the telephone when I told him he was not delivering what his staff and company sold me, then he went through a CANNED CHECK LIST of: "ma'am I have 1) kept my tone professional, 2) not raised my voice, and 3) did my job to try to make this work for you". Laughable managerial skills at best and the company is just another vascular chain overselling and under delivering. The other two I reviewed were even worse. Be careful to avoid these clinics offering free vein services, they are not even honoring their contracted rates with the insurance companies, or what they state will cover 100%. Disappointed in the industry and tired of unprofessional businesses lack of accountability all the way around. I have had a chiropractor since tell me vein clinics like this are forever impairing women's quality of life through damaging their veins. Another vascular surgeon stated he'd never recommend these type of clinics either. I will stick to sclerotherapy until more reputable treatments are offered by surgeons with a history of success and professional business practices. This is my experience, hope yours is better!

Dr Lorenzo did a thorough job of examining my legs and discovered why I was experiencing pain in my…read morecalf through ultrasound! She thoroughly explained the procedure and today I went in and had it taken care of! I was a little nervous because I was awake but the numbing medicine takes away all feeling! Went well... not a big deal! Glad I did it! Very professional and friendly!

I would not recommend this office. As a medical provider myself, I felt taken advantage of and…read moremislead of my vein care. I questioned the financial side of my care and was still not given full disclosure. I was charged co-pays to simply review the results of a test which led to multiple and unnecessary costs. I felt these tests were irrelevant to further my treatment. The results could of been easily and conveniently gone over the phone. This would have saved both my time and money as well as the Physicians. In the end, I am still in pain and discomfort.

This is one busy cardiology office! There is construction in the building, but take the elevator up…read moreto the 3rd floor and you can't miss the office right off to the right. Check-in on the kiosk or at the front desk. There is a sign on the wall that says if you've waited longer than 15 minutes, to go back up to the desk. I thought this was great! Someone was constantly getting called back for their appointment. I loved the "drop a happy note to your doctor" on the table in the waiting area. I also enjoyed the positive messages and words of advice and self-care on the TV screens. Lots of positive vibes here!

Reiterating what others have said. Communication is non existent. No one reads portal messages,…read moreDr's personal staff doesn't check voice messages. Tried getting through to someone and they told me I was number 58 in the queue.

Dr Lee completed my abdominoplasty two weeks ago. I am very much still in the recovery phase, but I…read morehad to post a review to express my gratitude to him and the Advanced Surgical Arts team for the most personalized care that I've ever received in my life. I am pleased with the results so far. Over and above service! - During his European vacation this week, Dr Lee took the time to call and text multiple times to make sure that I was progressing well in my recovery. I was just amazed. Dr Lee is an expert at his craft and takes the time to educate his patients about the treatment plan. He shows a great deal of patience in answering all questions before, during and after procedures. I have also had my first Fotana4D and Nightlase treatments; my skin is improving and tightening as my collagen is increasing. Advanced Surgical Arts has definitely gained my loyalty for all of my future cosmetic treatments and surgical needs.

I hesitate to give anyone 5 stars; however, I couldn't find a thing about Dr. Lee and his staff…read morethat I didn't like. Everyone is so kind and made me feel very welcomed and comfortable. They made sure I knew exactly what to expect from my laser treatment and educated me on post skin care. They had the products I need to care for my skin there in the office so I was able to take them home with me on the day of my visit. I am very happy with the final results of my treatment! It is clear the Dr. Lee loves what he does and truly cares for his patients. I will definitely be returning for all my future cosmetic needs!

Prior to my visit with my fabulous cardiologist, Dr. Leena Sharan, I saw Courtney Newsom, MSN - who…read morewas charming and efficient. After the appointment (which I thought was a basic check up), my situation quickly changed to needing surgery ASAP (for a female issue) and I emailed Dr. Sharan late in the day but Ms. Newsom returned my message that day with information I had requested. I replied after hours but Ms. Newsom responded first thing the next morning, being able to move a procedure to the Frisco office so it could happen immediately. Ms. Newsom was at the Frisco office that day (I first met her at Plano West) and she said "hello" - etc - this personal touch and quick/creative response is so appreciated. I have been so very happy with Heartplace but particularly when I needed them!

I've been a heart patient of Heart Place for many years ... I consider their doctors and medical…read morestaff as first rate - no exceptions. Dr. Dao has been my physician for years and as far as I'm concerned, he is among the very best cardiologists. Unfortunately, I can's say the same for their Billing Department whose processes and practices are in a word, atrocious. Multiple billing notices with differing amounts, indications the account is going to collections, prolonged delays posting payments to patient accounts, etc. In summary, Billing is regrettably, very hectic, problematic, and unpleasant.

That amazing receptionist at the front is so kind and most of all caring. The ladies at the front…read morewere;Wendy, Brianna and Elizabeth and the Office Manager is AWESOME with all capitals. Great visit.

This place is so unorganized. I would no recommend this place at all unless you don't have nothing…read morebetter to do than sit in a clinic all day long. Came in for a stress test on Friday and supposed to take 3 hours or less and it wind up taking nearly 5 hours instead they had scheduled way to many people that day and under staffed and not enough equipment and they kept adding people on for the test. And now today I come for the results and been here over a hour and still have not seen the doctor. I will definitely be finding another cardiologist. And one closer also. My primary doctor referred me to this place. But this place is terrible. And know they can't find the pictures from my stress test.