The real value here is the knowledgeable and available staff…read more Its great to be able to go in with a problem and have an expert be able to tell me how to solve it and what I need to buy. For my limited requirements (general house handyman stuff) this fits perfectly. Unlike the big box stores, there is always someone available. When needed they will find the right person (expert) to give me the information I need. Unlike the big box stores the person actually knows what they are talking about. The people who work here are extremely knowledgeable. Thanks to them: 1. My drains remain clear (even in my daughters shower) 2. I have the right lightbulbs in each room (I got a 30 minute detailed lecture) 3. Anything hanging on my walls can handle the weight correctly. 4. My paint matches when I touch up. 5. My tool bag has the right tools in it. 6. I have the right tool bag. 7. My showers are free of lime, hardwater and rust 8. My car leather looks awesome. I could go on but you get the point. The selection is clearly smaller than some other stores. But I go here to get 'help' and not just to buy things. For someone like me this place is perfect.

I love going into this shop, in a way it feels like stepping back into the 1980s-or maybe even…read moreearlier.The old-timey feel and staff of the place makes it welcoming and the staff are super helpful for finding stuff. I went in the other day just to find some tiny screws, and they have a huge selection-better than Home Depot, and you can get someone who actually knows what they're talking about to help you find some random screws that cost $0.26 cents each. Where do you get that kind of service nowadays? The shelves are packed with just about everything you need for any kind of small or medium project around the house. Hope you stay in business forever!

Great place to have screens repaired! Quick turn around and affordable. Great local store for basic…read morematerials and small projects.

Gene and Billy took great care of me, and they always will. Great prices, great customer service. I…read morelove coming here.

This business just feels like family - everyone is warm, good humored, and seems genuinely happy to…read morebe working there. They are so interested in helping you solve whatever problem you're having with your home project. Wonderful place!

Staff: Wow, what great service. The ladies at the front…read morethat are cashiers were both so nice. I felt very welcome and appreciated as a customer. Quality: Came in for a lightbulb and walked out spending another $70 on Christmas stuff. Good thing was the Christmas stuff is 50% off. Value: Fair Overall: This is a rally new, clean, and well stocked store. It wasn't just a hardware store but a little like home goods. Big fan and would return.

They have a great inventory of a variety of products. The staff is very friendly, and we're always…read moreasked if we need help as we shop.

Great local hardware store! Denault's Ace Hardware is a…read morereally nice place with a welcoming atmosphere The staff is always friendly, helpful, and ready to assist with any questions They have a great selection, you can find pretty much everything you need for home projects and repairs It's convenient, well-organized, and much easier than going to big stores Highly recommend supporting this local business!

Stopped in the other day for a replacement board for a wooden bench that needed repair. I hadn't…read morebeen there before and had no idea where anything was. Jerome saw me walking around and immediately took care of me, got me exactly what I needed and was super helpful. After that I went into the store for some hardware and was amazed they had everything I needed and had a better selection than Lowes or Home Depot.

I have always had a nice experience at Ganahl Last night I…read morewas in a hurry and needed some items and was looking for help. The gentleman at the counter was extremely disinterested and quite rude. I needed help looking for something and instead of guiding me or showing me where it is he just pointed out the sliding doors and said it's out there... I spent 15 minutes looking for my item and not one person was around or available to help me. So I had to go back inside and ask for help again- mind you he was sitting against the counter with two other teammates at their cash, register, chatting and enjoying themselves. I had workers at the house and I was in a hurry and really really needed help which is why I chose to go there instead of to Lowe's. Really disappointed with the Customer Service service with this gentleman with the goatee yesterday

Labor Day visit to pick up a couple of light bulbs for the bath rm. Headed to lighting aisle and…read moreenter customer assistance representative J.J. who asked if I needed any assistance which I said yes I do. He explained that the bulbs I'll displayed to him are not sold in California any longer and he quickly located the new environmentally safe lights in which I said thank you very much ! Job well done and fairly priced, I was in n out in under 15 minutes! Lowe's should be very pleased with the professionalism and knowledge of their employee J.J. Thank You for the 5 Star Service I received. Don R.

I never, ever write bad reviews, but WOW. The customer service I experienced today was honestly…read moreunbelievable. The only reason I'm not giving one star is because Lawrence at self-checkout was absolutely great, and the manager (Gary, I believe?) was understanding, although he almost seemed unsurprised by the behavior I described. Steven, on the other hand, was incredibly rude, condescending, and downright unpleasant. And it wasn't just toward me! He was so rude to another customer that he and I actually started laughing together in disbelief at his attitude. I came in looking for some guidance on a DIY home improvement project. After realizing the product Steven recommended was incorrect, I returned it and came back with another question. His response? That I should come into the store already knowing what I want instead of asking him questions. Oh, okay! Silly me for thinking I could walk into a home improvement store and ask an employee for help with home improvement. Not everyone is a contractor or an expert. Some of us are just trying to learn, tackle projects ourselves, and make sure we're buying the right products. I don't expect employees to know absolutely everything, but I do expect basic kindness and professionalism. Steven made what should have been a simple shopping experience unnecessarily frustrating. Lowe's, you can do better. And Steven, I genuinely hope your pillow is always hot.

My husband and I first met Andrew (Andy) when we went to Home Depot looking for closet doors for…read moremultiple rooms in our home. He was incredibly helpful, knowledgeable, patient, and genuinely interested in finding exactly what we needed. He immediately stood out as one of the best sales professionals we have ever worked with. Our experience with him was so positive that when we later decided to replace two exterior doors in our home, we specifically went back to Home Depot to work with Andy and ultimately purchased both doors through him. Even though our contractors had offered to get the exterior doors for us through their manufacturer connections and handle the installation at a better price. We still chose Home Depot because of Andy. There may always be another option or a better deal somewhere, but trust, reliability, and exceptional service are much harder to find. Andy genuinely listens to his customers. He is caring, approachable, knowledgeable, and never pushy. He understands what you need, gives thoughtful and trustworthy advice, and consistently follows through. He truly under-promises and over-delivers. That kind of trust creates loyal customers. His follow-up was exceptional as well. Even when we couldn't make a couple of the appointments, he remained patient, continued following up, and kept providing us with additional options. He never gave up on helping us, and his persistence always felt genuine rather than sales-driven. We have literally raved about Andy to our friends and family. He deserves to be recognized and hopefully compensated accordingly for the exceptional service, integrity, and dedication he brings to his job.

I recently purchased my first home and have been making countless trips to nearly every home…read moreimprovement store in the area, including this Home Depot location. I grew up in Mission Viejo and have always enjoyed shopping here because they have a great selection of products and the staff is consistently friendly and helpful. On 7/10/26, I stopped in to purchase several electrical items and outlet covers. Trevor went above and beyond to assist us. He was patient, kind, and took the time to help us find everything we needed. He even found a few items we had been unable to locate the first time around, which was incredibly helpful. Trevor is a perfect example of outstanding customer service. Because of experiences like this, I will continue coming back to this Home Depot for all of my home improvement needs.

I've placed two mobile pickup orders over the past couple of days, and both experiences were…read morecompletely seamless. As soon as I arrived, I was assisted extremely quickly with zero issues or delays. The employees both times were friendly, helpful, and super alert. It's rare to find such consistent efficiency, but this team has mobile pickup down. I'll definitely be using this option here again!

Good gravy I don't know of a Home Depot any worse than this one. After getting accustomed to Lowe's…read morein San Clemente having exceptionally good service, this one is a stark contrast in why I refuse to Home Depot for ANY OCCASION. I recently had to get some mulch glue. The garden center associate couldn't have been less helpful. She has never heard of such a product and pretty sure they don't carry something like that. I was told to go check out the plumbing aisle since that's where all the glue is. So I went over to the plumbing aisle and checked just in case. Of course the item wasn't there. I also tried to flag down an associate but he couldn't scurry away fast enough. I literally ran after him shouting EXCUSE ME!! CAN YOU HELP ME FIND A PRODUCT??? The associate couldn't muster any sense of concealing annoyance. He told me they only sell mulch glue online and walked away without any further assistance. Like help me get some heavyweight gravel off of the shelves. Check other items I needed help with. Nothing. And the parking here also sucks. The aisles are also very cluttered and brimming with end cap aisle products. Also don't bother attempting to purchase any terra cotta potters. I had to return all of them due to every items having scratches and gashes. I don't know who thought it was a good idea to even sell it in the condition it was in when I placed an order as an online pickup. All in all, much better to drive the extra distance to visit Lowes in San Clemente. The employees are happy to assist and the store is much cleaner and easier to navigate.

Best painting in the world!!! been using it for 50 years plus won't ever go away. Big box store to…read morebuy their big box paint! Just because I appreciate quality and my customers get to excellence!! Thank you, Dunn Edwards for all the years! Best JTC

Great Store with helpful staff, there was one " nasty" Sales guy, upon My complain to the manager…read morehe was removed to anither Store ....they will help any Way they can, recently i took some old Paint to recycle and they actually came out ro pick it Up from my car, they were doinf with a smile....and it was free Love their service

I highly recommend Doheney Builders Supply great products and great service. It's what really…read morematters in our field of work!!! Thank you, Brandi JTC,Inc

Easy access from the freeway or coast hwy. Great help that…read morewill load your vehicle for you every time. Anything you need for concrete, doors and windows. Also - a great new showroom across the street on Doheny Park Road.