Couldn't be happier with my experience working with Kai Baltgalvis for our front entry door purchase. We spent a few weeks shopping around big box retailers and custom door store recommendations online and I couldn't believe how difficult it was to get straightforward answers (estimated time lines, door material options, and final cost). The prices purchasing through Ganahl were definitely the most reasonable. Kai provided excellent customer service from beginning to end. He was knowledgeable, provided good recommendations, and quick to respond to any questions I had. When a minor hiccup occurred (on the manufacture side) Kai was quick to take action and make things right. If your shopping for new front entry doors save yourself time and start first at Ganahl lumber. read more

We are having a very disappointing and frustrating experience with ordering our new front door from Ganahl. We were initially surprised when told it would take over 3 months (!) until it would arrive, with an estimated date of August 2. We were later advised "Oh, that's not a promise date, just an estimate," and it is now expected August 4. As of today, we are advised that the door will be in on August 24. Naturally, their credibility is now very low to zero from my perspective, and nobody is willing to take accountability and offer any kind of compensation for this Meshuggas. (Also, our project is on hold, as this cannot be completed without the new front door). In summary, if you are interested in a door - whether a plain door or a very ornate door - which will come......eh.....sometime, maybe in a few weeks, maybe a few months, a few years...if ever - and you like purchasing from a business which as of late displays a lack of accountability, inconsistency, and generally poor business practices, Ganahl may be of interest to you. However, if you prefer a business which makes decisions based on good customer service, respect, accountability, I recommend to give your business to one of their competitors in your area. I notice there are some strong reviews posted from years past, but per my very recent experience, it seems likely they are heading in a downward direction. read more

A very wide variety of painting materials, as well as unique types of wood and tools like Festool

Dropped by last week to discuss replacement doors and windows. Had a good conversation with Eric Laipenieks who followed up quickly with a competitive quote. We ended up going in a different direction, but wanted to give Eric a shout out for his prompt and efficient follow-up. read more

Great selection of construction and specialty woods. Mountings, and trim available. Benjamin Moore, Life Paint Coatings, Rustoleum spray paints sold here. Doors in stock and special order. Tools, tools, and tools for sale. read more

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Keith was very helpful and knowledgeable. First time here, we pretty much found everything we were looking for. They do cut to size, but only straight line cutting. I was able to find spray paint and other project materials. Will definitely come back. read more

No one from this location follows any of the rules nor any of the internal policies. The absolute definition of a sh*t show. If you are a small business owner I would avoid this place like the plague. I have tons of notes in my account, none of the employees follow instructions and management seems comfortable with them Liseth and Rudy from Anaheim are good people. read more

We had an amazing experience with Andrew Galvez at Ganahl Lake Forest. We were having issues with an order shipped direct from the manufacturer, and he went above and beyond to ensure our problems were resolved and we were completely satisfied with the solution. We cannot thank him enough and will definitely be returning customers because of the exemplary customer service. read more

Great place have most e everything you great service. Fair prices. I will use this again.

Ganahl Lumber is the best place for selection, services , and advice. Thanks Manny T!

We used them for our crown moldings and doors a few years back in a few projects. Excellent service, selection and quality.

This place is the worst. Been here a couple times both times i received no help. Originally i came to buy a beam the person who helped me was rude and unprofessional. The second time i came here i was looking for a front door. The people who sit it the desks in the back were just staring at my wife and i didn't ask if we needed any help or anything. From now on i will be taking my business else where. read more

Excellent supply of specialty items; friendly customer service. Easy access parking tucked behind E Toro Road.

When ever I have a project that require wood, I go here. Just finished doing a complete repair to my back patio by replacing all the 2x2 boards. I ended up getting 387 boards 20ft long for this job. Great service and knowledgeable about their products. The delivery was great too. Put in on my driveway and didn't block me out of the garage. This is the Lake Forest location read more

wow this is such a great place. Went for molding that I was unable to find at Home Depot & Lowes. Also those places never help u. Here Ruben cut the size perfectl. The man in the parking lot kindly got help for us when we pulled up. This place definitely cares about their customers!!! read more

I placed an order through Jill at Ganahl Lumber, and found her to be tremendously helpful, quick to respond and patient with both my contractor and I through the process. There were a few hiccups due in part to me not ordering enough lumber, but also not receiving what I had purchased (no fault of Jill's) simply a mis-shipped item. Regardless, Jill and Ganahl were quick to remedy the problem and again patient throughout the ordeal. Add to that, they were able to get my custom orders the very next day ensured that my contractor's hours weren't wasted. Thanks Jill and thanks Gahnahl! read more

Awesome customer service! I came here yesterday after work to get crown moulding and baseboards for our new house and I was immediately helped out by a young man (forgot his name but he has a shaved head and is very knowledgeable of the products). They have a wide selection of products and the price is phenomenally cheap for their elegant design! We ordered with Yesica and purchased our special order of crown moulding with Monica. These ladies were great, helpful and quick with our purchase. We'll be coming back on Monday to pick up our special order and purchase baseboards. 10/10 would recommend this gem located near our new home! read more

Lots of displays to look at to help with renovation decision making. The staff is very helpful and kind

Really neat place with good pricing, I didn't know what products they really carried here but after going in this place has most of what you would need for house projects. I was looking for cap-shelf mantels which they don't carry off the shelf but they have the wood to build them. I also found fairly priced butcher block counters 6x27 rubber wood for $147. read more

Reliable products and wood available. Wood quality much better than big box stores. Lots of trim and specialty fasteners. Great paint. Friendly staff. Pretty fast in and out. read more

I have to say Ganahl has quality materials but they are just way off the mark on prices! Very disappointing, wont be going back!

Everyone at the store is super nice and patient, very easy to communicate. I bought $5000 worth of wood and they worked with me to fit my delivery needs. I will always go there for our building material needs. read more

Both Ganahl Lumber yards are overpriced and poor customer service plague them. Other lumberyards like Peterman, Austin Hardwoods, Cherokee, Street Tree Revival are taking your business away like candy from a baby simply because you guys are killing your own business over pride. If I was your GM, there would be severe changes to salvage business read more

Annette Annaloro in doors and windows is so personable and professional. She is detail oriented, knowledgeable, and patient. She really knows her job. She not only helps me save money, but she also catches my errors. She's my calm in the home renovation storm. Couldn't recommend her more highly! So grateful for her. read more

Amazing service and amazing new Millard Windows are now in our home. Give Andrew a call at the Lake Forest location.

Everyone was very helpful and friendly. I did not know they sold paint! They sell my favorite brand so I'll definitely be back

Went there on a Saturday afternoon, thinking that a smaller place would give me better service than Home Depot as I needed help with a plumbing problem. Store was practically empty, which was great thinking I would have no problem getting help. There were two employees just talking to one another behind the counter and I asked them if they could help me. They said no and called for a aisle clerk to help me. Up came a teenage kid who knew absolutely nothing about plumbing. I asked if he could show me a sleeve and a coupling, and he said "let's just look at the parts and see what we find". Everything I was told to buy had to be returned. I will stay with Home Depot or Crown Hardware going forward. I recommend the same. read more

Great staff indoors and out.. Knowledgable staff really know what they are talking about. Has a wide array of products and great turn around service ... Will be shopping here more often. Thanks Ganahl read more

Ganahl Lumber - Building Supplies Near Me - Lake Forest, California

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Please don't waste your time here. I made several calls to see if they could cut my wood that i purchased in store. They said yes and that it would be a dollar per cut. So, i go buy the wood and the guy that cuts the wood is not there (they said he would). I wait for the next time they said he would be there. I show up and he's not there again. Next they tell me it will cost $36 for 3 cuts. Spoke to several people with different answers. Wasted so much time and now i have to try to cut these 1x4 on a table saw. Very dissapointed. read more

Robert, who appeared to be the manager of the store, helped me when I thought I was robbed across the street. He was professional and helped me regain all of my belongings and my purse. I will now buy all my building supplies from this store although I live closer to Home Depot and Lowe's. This store is somewhat hidden on a street off of Jeronimo Blvd. but I will recommend them to all my friends. Thanks again, Ganahl. read more

Who knew that ordering door hardware could be so tricky? Andrew Galvez helped me through the process to fully remodel my townhouse doors (exterior and interior). He also helped me to order base and door moldings. He knows his stuff! He was very communicative throughout the selection, ordering and delivery of the hardware. Thanks Andrew! read more

Andrew G assisted me in replacing my skylights as I was getting a new roof. He was very thorough and helpful in overseeing the delivery as it was time sensitive to match up with my roofing and construction crews I was coordinating and scheduling. He even came out and helped me load my car to hurry the product to my guys! Andrew is on the ball for sure! read more

I read the review mentioning Annette and asked for her by name. So thankful to the person who left that last review, because Annette has been so helpful on my project. Her knowledge, expertise, suggestions, and cheerful disposition made this process so pleasant. I now have a beautiful front door with gorgeous glass sidelights and I plan on ordering all my interior doors through Annette as well. read more

I've never done a yelp review but I had to make one on the customer service experience I received here I went to the Ganahl on lake forest usually I go to the Capistrano Beach one just because it's a lot closer to where I live.. it's was my first time and last time here.. so I walked in and first one I saw was a short girl with weird red hair and asked her if she can point me into the paint counter which she did. Waited a bit then I went back to see if someone was available to help me and she said to give her a min with some attitude and rolled her eyes at me and as I turned around I'm not sure if it was towards me or another customer she said "stupid customer" which left me speech less what type of customer service is this?!? So I left and I'm never stepping a foot on this Ganahl hopefully her manager can set this straight!! read more

Found the exact trim and size I needed. After all the big box depots... just save yourself some time and hit up these guys. Better price, and better feeling. read more

My son recently did an Eagle project where Ganahl was extremely helpful in helping us get the resources that we needed to complete the project. Vicki Hale was extremely helpful with getting us connected with the right people at Ganahl. And within this store in Lake Forest, the people were extremely attentive in helping us get the answers we needed for our supplies. I give five stars for the quality of service and the quality of the supplies that are available at Ganahl! read more

My experience with Ganahl Lumber has been amazing. I've been working with Andrew Galvez in the window and door department and he has been great! I've ordered quite a few doors and windows from him and every time, he gets back to me right away with pricing and the eta on when to to expect the arrival or delivery. Andrew has been nothing but upfront and gone out of his way to make sure the customer support is always there. His dependability to deliver to what he says goes a long way for me being a contractor and being able to rely on when Andrew says he'll deliver. If you're looking for doors, windows or pretty much anything for your home...I would highly recommend stopping in to Ganahl in Lake Forest and ask for Andrew Galvez. You definitely won't be disappointed. Thank you Andrew for all your hard work. read more

My wife and I have been to this location on several occasions now for a variety of home remodel/repair needs and have always been well taken care of. I'm submitting a review specifically for Annette in doors and windows though, she is Outstanding! Annette knows this subject inside and out and has worked her tail end off for us making sure we got it right for a recent order. In the process of the time spent, it's fair to say we formed a relationship and she's a good person. If you want personal service for doors and windows with some TLC, ask for Annette! read more

I was not going to make a complaint but the guy named Ruben at the lumber section was very rude and changed my mind...This guy just sit at the lumber carrier truck and didnt help to carry the lumbers to my van.... I have been to several ganahl stores and always get help by the employees but this guy was just repeated saying "i dont know" when i asked him if this were part of his job. He was just asking about my racial background which i dont understand why he asked.... Good thing there was a guy named 'Taylor'(Looks like somewhere between Justin Turner & Conan O'Brien) was very kind and helped me to find the right lumbers and cut out for me. Most of the lumbers in the size that i needed were wet and damaged. I wish the manager can consider these issues asap read more

Andrew G is one of the most kind, patient, and knowledgeable people that I have ever worked with. I had been shopping for doors for a while until I met Andrew and I immediately knew I was in good hands. He helped me order such a gorgeous door! He recommended someone amazing to come and install it too. I'm so happy with how everything turned out and it's all thanks to Andrew! I highly recommend working with him, he truly is the best! read more