My husband and I recently visited the Sherwin-Williams store on Cabot Road in Laguna Hills to…read moreselect paint colors for our home's exterior. We were incredibly impressed by the exceptional customer service provided by Noah. In a world dominated by social media and AI, it was refreshing to have a genuine, human interaction with someone who truly cares. Noah was patient, knowledgeable, and understanding, taking the time to help us choose colors and answer all of our questions. He offered thoughtful advice and made what can be a difficult decision feel easy and enjoyable. We've always thought highly of Sherwin-Williams as a brand, and this experience reaffirms it -- because of people like Noah!

Having gone to the Sherman Williams in SJC we were left to fend for ourselves other than the guy…read moreworking behind the counter loaning us a pen and stapler. In the Laguna Hills store Noah went above and beyond and had a good eye for color and recommendations. I highly recommend this store for your paint needs.

I would like to recommend the Color specialist, Walqui. She is extremely knowledgeable and so…read morehelpful in guiding me to just the right colors for my home projects. She helped me update the exterior of my home with a beautiful color pallete that looks amazing. She also helped me pick out a stunning, warm color for my kitchen cabinets. Just saw her today for help with choosing a color to update my old oak bedroom furniture. I enjoy working with her. She is such a blessing!

I recently stopped in to find a color of paint in cream.. so many to look at. The color specialist…read morethere was excellent, she was very knowledgeable and has gone to school for being a colorist, so she's the real deal! She was very helpful with her recommendations and advised me they also sell wallpaper, which I had NO idea they did. So glad she is there.. paint color is one of the toughest thing to get right the first time! Bravo. PS Hopefully they will change the rock and roll loud music in the store, very stressful to listen to and concentrte!!!!

STAY AWAY! Do not come to this Vista Paint location unless you want to get upcharged!! We bought…read moretwo cans of paint from the Costa Mesa location for $35 a can two days ago. We ran out and needed to buy one more can. Since we were close to this location today we decided to swing by. They rang up the same paint same color for $55. When we told them we just bought the exact paint two days ago from the Costa Mesa location for $35 they tried to tell us we were mistaken. After some more pushback the salesperson says "let me try again" and rings us up for the lower price. If you don't know better you will get ripped off here!!

The customer service, professional expertise, and product knowledge at this store is EXCEPTIONAL…read more Both Linda and John listened to my 'paint dilemma' and, after exploring some options, I selected a color from Vista's broad spectrum of paint. In addition, they were patient as I was considering my options. Linda especially was helpful because of her experience and asking me questions which gave me clarity in making my decision. I highly recommend this Vista Paint location and will be a repeat customer.

Richard and the other guy with those ugly earrings are super unprofessional, almost yelling at…read moreclients all I hear is complaining about clients. Also I asked Richard if anyone else is available since they're occupied on phone lines, he looked at me with a mad face saying what ! I do not recommend this place!

Carolina at Dunn-Edwards Paints was absolutely amazing! She was knowledgeable, patient, and truly…read morewent above and beyond to help me choose the right paint and finishes. Her color recommendations were spot-on, and she made the whole process easy and stress-free. Outstanding customer service from start to finish--Carolina is a huge asset to this store. Highly recommend asking for her!

Needed Benjamin Moore paint and this place was the first place that popped up! Eddie and Ricardo…read morewere super friendly and helpful~ they answered all my questions and were very professional! For any paint stuff, this is the place to go!!

This reviwe is about a month overdue. Went to get samples. They were knowledable and assisted in my…read morequestions but I felt something was missing . Did not really seem to provide above and beyond information or service. What sealed the deal was went to order the paint and wanted to pay over the phone they said they did not know me and was a trustworthy issue. So went to Manta paints who had no problem with phone orders and provided better service. Same day pick up. Understand if it is a security or company policy issue with this business but why I ultimately went with manta paint. Staff seemed more knowledge and helpful than shilpark.

This review speaks to the management of this store…read more We were there yesterday and a contractor van was parked in the handicapped spot that we needed to get my mom out of the car so we could eat at the restaurant next-door. I walked into the store and saw the man who was driving it standing with his back to the counter and asked if he could move it. He then crossed his arms with an attitude and said no. Then I said well my mom is getting out of the car, it's parked behind the van. We really need that spot. He still stood there arrogantly and said, "no, there is no other parking". I then told him that he really needs to move the van because it's in a handicap spot and he can't be parked there. He then said, " if there are other spots available, I'll move it". We then walked outside and he stood there as my mom was getting out of the vehicle with my husband's assistance in her walker. He then stated, " no I can't move it. There's no other parking." I then pulled out my phone and told him I was calling the sheriff and that's when he decided to move it. I called corporate to report him because I thought it was one of their employees, but it turns out that it was a contractor. I then phoned the store and talked to the manager, Danny to inquire what contracting company this was because I wanted to report this man. This is when the real issue begins. He first told me he had no contractors in at all. I said well I have a picture and when I came out of the restaurant an hour later he was still there. I did send him the photo and he still denied knowing who this person was. Then he told me well no contractors to come in to buy paint. I said well then maybe he knows somebody there and he was visiting. I was then told that he was there for a while because there was a paint mix up. So I reply then you do know what contractor it is. I was then told he'll call me back. When he called me back, he's still said he didn't know who the contractor was. Now, if you know the man who was there for a long time because they had to remix the paint, you know who it is. I did call corporate back to let them know about this issue and to see if I can find out who that contractor is. Corporate was very concerned that A STORE MANAGER ALLOWS CONTRACTORS TO PARK IN THE HANDICAP SPOT. I will go to that store every day if I have to and I will follow the van and I WILL find out who it is. The fact that he was in an unmarked vehicle explains why he was so arrogant. There is a picture in the review, so if anybody local recognizes this person, please send me a message. This rude, arrogant man let my mother get out out of the car in a walker because he would not move out of the handicap spot. And a word of advice for you, Danny.... If you say you don't know who a person is, then in the next sentence you shouldn't say that say he was standing there for a long time because there was a paint mixup. That was double talk and I caught it, most anybody would. Danny, as you get older, you might learn how to lie a little bit better. But for now you were caught in a big one. And Danny, you are a STORE MANAGER and you will be reprimanded for allowing contractors to park in a handicapped spot. YOU ARE A STORE MANAGER. IT SHOULD NOT BE COMMON PRACTICE FOR YOU TO ALLOW YOUR CONTRACTORS TO PARK IN THE HANDICAP SPOT IN FRONT OF YOUR STORE!!!!!!!!!! I have a friend who works at a shop by your store and when I relayed this incident to him, he told me that his customers REGULARLY complain to him about contractor vehicles being parked in that spot quite often as well. So now he will be paying attention and calling the sheriff anytime he sees one of your contractors in the handicap spot, which obviously happens regularly. No, I am not making up any of this! SHAME ON YOU, DANNY!!!!! You should be DEMOTED!! I will be going to your store periodically and call the sheriff on EACH AND EVERY contractor vehicle I see in a handicapped spot. I will take photos and call corporate and report your store every single time. I hope management comes down on you, you deserve it. All you had to do was tell me who the contractor was and this review and multiple calls to corporate would not have happened. You could've also simply said yes, I know who it is, and I will talk to him. SO THIS IS ON YOU, DANNY. And of course, an apology would have been in order. Didn't receive that from you either.

The best paint experience! I went in with my husband trying to figure out the best colors for our…read morebathroom remodel. Curtis couldn't be more helpful! We were running late so I went back a couple days later with my wall tile, floor & cabinet sample. Curtis helped me again and spent a solid hour helping me pick the right colors! Thank you for your outstanding customer service! BTW all the guys were super helpful! No need to go anywhere else!

Really poor customer service. I went in to buy a sample for a large paint project and was told due…read moreto a supply shortage the last two months you cannot get a sample which when you could buy it wasn't cheap. Was then told the least expensive sample was a quart at $20. I'm done with Sherwin Williams and their lack of customer service.

Great service and "Mom and Pop Shop" feel in this Laguna Niguel store. Alex, the manager is super…read morecustomer service related. He is always going out of his way to do what he can to make it easier to get the job done. Nick, the district rep is on his "game" and is attentive and in touch with his our needs and constantly looking to strive to improve and goes out of his way.

I am beyond frustrated with this store. For YEARS I have been receiving nonstop phone calls from…read morethis location regarding a company I have not worked for in well over 15 years. I have repeatedly asked to be removed as a contact, yet the calls continue -- sometimes five calls back-to-back during my workday, completely disrupting my job. When I tell the caller I haven't been affiliated with that company in nearly 17 years, I am told, "You need to call your rep to be removed." Excuse me -- why would I have a rep if I haven't worked there in almost two decades? This is not only unprofessional but shows an alarming disregard for basic customer courtesy and privacy. I have been more than patient over the years, but this has gone from annoying to harassing.

Not sure this is a good place for your average homeowner. Just an unfriendly and unwelcoming vibe…read more Weird. I ended up walking out with only one can of my planned eight can order.

Great Store with helpful staff, there was one " nasty" Sales guy, upon My complain to the manager…read morehe was removed to anither Store ....they will help any Way they can, recently i took some old Paint to recycle and they actually came out ro pick it Up from my car, they were doinf with a smile....and it was free Love their service

Very helpful staff and great selection! Prices are fair, they also carry all the accessories do you…read moreneed to paint yourself. Endless selection, Can you tell her you were hoping to find they will have work in the mix for you. Worth checking out if you're remodeling your help!

I was in Newport Coast and went to get supplies for our project. There was only one person there at…read morethe time, and it was almost closing, so we had to hurry and get what we needed and leave. I gotta say William was very helpful and pleasant to talk to and work with. We enjoyed his service. We went back again the next day because we needed more supplies and William helped us again. Very nice young man and I give him props for an amazing customer service.

Christian helped me and made the experience super quick and easy. Needed some paint for work and…read morehelped me out with details I wasn't so sure on... I needed help carrying them out and he helped me no problem!