My elderly father was in your store today (3/21) around 4pm and a rude sales associate (male/late…read more40s) was INCREDIBLY rude to my dad. By the way, my dad happens to be the nicest guy on this planet. My dad was simply trying to ask questions and get his professional expertise but the guy did not want to engage and had a major attitude. This associate was rude in every aspect. For my dad to have this opinion, the guy had to have been VERY disrespectful! Would not recommend this location at all!!

This is a terrible store. The customer service attitude was not helpful and condescending. They do…read morenot want individual business and only people in the painting industry. We will never go back.

Everyone at the store on Cabot is great. We received excellent customer service. We just bought all…read moreour paint for the interior of home from them. Paint is excellent I will go back in the future

My husband and I recently visited the Sherwin-Williams store on Cabot Road in Laguna Hills to…read moreselect paint colors for our home's exterior. We were incredibly impressed by the exceptional customer service provided by Noah. In a world dominated by social media and AI, it was refreshing to have a genuine, human interaction with someone who truly cares. Noah was patient, knowledgeable, and understanding, taking the time to help us choose colors and answer all of our questions. He offered thoughtful advice and made what can be a difficult decision feel easy and enjoyable. We've always thought highly of Sherwin-Williams as a brand, and this experience reaffirms it -- because of people like Noah!

This reviwe is about a month overdue. Went to get samples. They were knowledable and assisted in my…read morequestions but I felt something was missing . Did not really seem to provide above and beyond information or service. What sealed the deal was went to order the paint and wanted to pay over the phone they said they did not know me and was a trustworthy issue. So went to Manta paints who had no problem with phone orders and provided better service. Same day pick up. Understand if it is a security or company policy issue with this business but why I ultimately went with manta paint. Staff seemed more knowledge and helpful than shilpark.

Great Customer Service. I needed a special order and they took care of me quickly and…read moreprofessionally.

I had to go to 3 sherwin williams today to get paint samples and everyone was out of the base. I…read morecalled the Laguna Niguel store and spoke with Frank, the new manager, and he promptly checked and confirmed the samples I needed. When I arrived, he has my samples ready. I've never experienced this level of service at a paint store. I was in and out in a few minutes and he was so pleasant and accommodating. Moving forward, I will buy all my paint and accessories at this location:

Really poor customer service. I went in to buy a sample for a large paint project and was told due…read moreto a supply shortage the last two months you cannot get a sample which when you could buy it wasn't cheap. Was then told the least expensive sample was a quart at $20. I'm done with Sherwin Williams and their lack of customer service.

Needed to go pick out paint because I was painting one of my rentals. My Painter needed me to pick…read moreout colors. The staff at Sherwin-Williams was incredibly helpful and showed me some really great options. The quality of the paint for the price point is an excellent value.

Luke was great help and made my experience at Sherwood Willam's paint better. He was soooooooo…read moreawesome

Great local hardware store! Denault's Ace Hardware is a…read morereally nice place with a welcoming atmosphere The staff is always friendly, helpful, and ready to assist with any questions They have a great selection, you can find pretty much everything you need for home projects and repairs It's convenient, well-organized, and much easier than going to big stores Highly recommend supporting this local business!

The friendliest and most helpful staff of any hardware store. Typically knowledgeable old timers…read morewho want to assist you. Way nicer than the big box hardware stores. What I love best is they have an enormous amount of screws, bolts, nuts and in all metal types: chrome, titanium, stainless steel, brass etc. Metric, SAE.

Their Garden section has a great selection of plants and flowers…read more They need to improve the checkout to pay for your items. There is always a long line and the people walking into the Garden Section are blocked by the line of people waiting to pay.

Good gravy I don't know of a Home Depot any worse than this one. After getting accustomed to Lowe's…read morein San Clemente having exceptionally good service, this one is a stark contrast in why I refuse to Home Depot for ANY OCCASION. I recently had to get some mulch glue. The garden center associate couldn't have been less helpful. She has never heard of such a product and pretty sure they don't carry something like that. I was told to go check out the plumbing aisle since that's where all the glue is. So I went over to the plumbing aisle and checked just in case. Of course the item wasn't there. I also tried to flag down an associate but he couldn't scurry away fast enough. I literally ran after him shouting EXCUSE ME!! CAN YOU HELP ME FIND A PRODUCT??? The associate couldn't muster any sense of concealing annoyance. He told me they only sell mulch glue online and walked away without any further assistance. Like help me get some heavyweight gravel off of the shelves. Check other items I needed help with. Nothing. And the parking here also sucks. The aisles are also very cluttered and brimming with end cap aisle products. Also don't bother attempting to purchase any terra cotta potters. I had to return all of them due to every items having scratches and gashes. I don't know who thought it was a good idea to even sell it in the condition it was in when I placed an order as an online pickup. All in all, much better to drive the extra distance to visit Lowes in San Clemente. The employees are happy to assist and the store is much cleaner and easier to navigate.

Everyone was extremely helpful and nice. I will use their…read moreservices again. Am amazed at the variety of products they offer.

Really well-stocked store, and very friendly people. I was asked if I needed help several times…read more Lots of parking! A big plus in Laguna. They also have a drive thru "Will Call" for contractors I assume, or maybe even regular homeowners like me. BUT, listen Ganahl, if you're mainly focused on big contractor orders for big projects, PLEASE say so up front. If that's the case, no problem, I can go to other places. I came in for a small bookshelf project and needed 2 3/4" Veneer Core Rift Cut White Oak Plywood panels which needed to be precision cut. I also needed a solid S4 White Oak front piece, and some other regular hardwood. A very nice salesperson took my info and said since they didn't have this at the Laguna shop, they would call Anaheim. Great! Never heard back, yay or nay. I called but didn't get anyone on the line who could help me or even call back. Disappointing, especially because if I go in a store and someone is very helpful, I make a small purchase because that's just me. This time I bought some potting soil which I likely paid too much for. But I like to help my local stores. I just wish the converse was true. Like I said, if small orders aren't worth it, just say that and save folks like me a trip and wasted time wondering what happened.