This gem sparkles in the sweet sea air of Laguna Beach. The…read moremanagement is top notch. Aces A to Z.

Their 3rd party delivery process is terrible. The window was 10am-2pm. They were nice enough to…read morecall at 2:05pm to inform us they were not coming. But they would be happy to reschedule for Tuesday (3 days later on Veterans day). So I am supposed to be happy with that? No. Do I believe the 3rd party will deliver on a holiday? No. So while im on hold to talk to a supervisor (they sent me i didn't ask for one) at the 10 minute mark I got in my car to go to Home Depot. At the 26 minute mark as I'm turning into the parking lot, the supervisor comes on the line. By that time she is telling me how they will drop the delivery charge. You know for the all day window, on a holiday, by a 3rd party. Fool me once shame on you, fool me twice shame on me. So my response "im parking at Home Depot as we speak. Can I cancel my order with you, or do I go inside?"

My elderly father was in your store today (3/21) around 4pm and a rude sales associate (male/late…read more40s) was INCREDIBLY rude to my dad. By the way, my dad happens to be the nicest guy on this planet. My dad was simply trying to ask questions and get his professional expertise but the guy did not want to engage and had a major attitude. This associate was rude in every aspect. For my dad to have this opinion, the guy had to have been VERY disrespectful! Would not recommend this location at all!!

This is a terrible store. The customer service attitude was not helpful and condescending. They do…read morenot want individual business and only people in the painting industry. We will never go back.

Everyone at the store on Cabot is great. We received excellent customer service. We just bought all…read moreour paint for the interior of home from them. Paint is excellent I will go back in the future

My husband and I recently visited the Sherwin-Williams store on Cabot Road in Laguna Hills to…read moreselect paint colors for our home's exterior. We were incredibly impressed by the exceptional customer service provided by Noah. In a world dominated by social media and AI, it was refreshing to have a genuine, human interaction with someone who truly cares. Noah was patient, knowledgeable, and understanding, taking the time to help us choose colors and answer all of our questions. He offered thoughtful advice and made what can be a difficult decision feel easy and enjoyable. We've always thought highly of Sherwin-Williams as a brand, and this experience reaffirms it -- because of people like Noah!

This reviwe is about a month overdue. Went to get samples. They were knowledable and assisted in my…read morequestions but I felt something was missing . Did not really seem to provide above and beyond information or service. What sealed the deal was went to order the paint and wanted to pay over the phone they said they did not know me and was a trustworthy issue. So went to Manta paints who had no problem with phone orders and provided better service. Same day pick up. Understand if it is a security or company policy issue with this business but why I ultimately went with manta paint. Staff seemed more knowledge and helpful than shilpark.

Great Customer Service. I needed a special order and they took care of me quickly and…read moreprofessionally.

I had to go to 3 sherwin williams today to get paint samples and everyone was out of the base. I…read morecalled the Laguna Niguel store and spoke with Frank, the new manager, and he promptly checked and confirmed the samples I needed. When I arrived, he has my samples ready. I've never experienced this level of service at a paint store. I was in and out in a few minutes and he was so pleasant and accommodating. Moving forward, I will buy all my paint and accessories at this location:

Really poor customer service. I went in to buy a sample for a large paint project and was told due…read moreto a supply shortage the last two months you cannot get a sample which when you could buy it wasn't cheap. Was then told the least expensive sample was a quart at $20. I'm done with Sherwin Williams and their lack of customer service.

Needed to go pick out paint because I was painting one of my rentals. My Painter needed me to pick…read moreout colors. The staff at Sherwin-Williams was incredibly helpful and showed me some really great options. The quality of the paint for the price point is an excellent value.

Luke was great help and made my experience at Sherwood Willam's paint better. He was soooooooo…read moreawesome

Great local hardware store! Denault's Ace Hardware is a…read morereally nice place with a welcoming atmosphere The staff is always friendly, helpful, and ready to assist with any questions They have a great selection, you can find pretty much everything you need for home projects and repairs It's convenient, well-organized, and much easier than going to big stores Highly recommend supporting this local business!

The friendliest and most helpful staff of any hardware store. Typically knowledgeable old timers…read morewho want to assist you. Way nicer than the big box hardware stores. What I love best is they have an enormous amount of screws, bolts, nuts and in all metal types: chrome, titanium, stainless steel, brass etc. Metric, SAE.

As a home depot employee myself, Im always on the search for associates who exhibit company values…read moreat our neighboring stores. During my visit to the laguna niguel store I passed 9 employees and only two exhibited GET. Nathan in paint and Jeff (who was floating around plumbing and electrical) did a great job greeting me, asking me if theres anything they could do to help me find a product, and thanking me for stopping by. Just wanted to give them their kudos because there was a stark contrast of seemingly complacent employees vs those who go out of their way to lend a hand to customers. Nathan and Jeff should be given bravo cards and homer awards for going above and beyond their counterparts today. Great job guys!

Their Garden section has a great selection of plants and flowers…read more They need to improve the checkout to pay for your items. There is always a long line and the people walking into the Garden Section are blocked by the line of people waiting to pay.

Everyone was extremely helpful and nice. I will use their…read moreservices again. Am amazed at the variety of products they offer.

Really well-stocked store, and very friendly people. I was asked if I needed help several times…read more Lots of parking! A big plus in Laguna. They also have a drive thru "Will Call" for contractors I assume, or maybe even regular homeowners like me. BUT, listen Ganahl, if you're mainly focused on big contractor orders for big projects, PLEASE say so up front. If that's the case, no problem, I can go to other places. I came in for a small bookshelf project and needed 2 3/4" Veneer Core Rift Cut White Oak Plywood panels which needed to be precision cut. I also needed a solid S4 White Oak front piece, and some other regular hardwood. A very nice salesperson took my info and said since they didn't have this at the Laguna shop, they would call Anaheim. Great! Never heard back, yay or nay. I called but didn't get anyone on the line who could help me or even call back. Disappointing, especially because if I go in a store and someone is very helpful, I make a small purchase because that's just me. This time I bought some potting soil which I likely paid too much for. But I like to help my local stores. I just wish the converse was true. Like I said, if small orders aren't worth it, just say that and save folks like me a trip and wasted time wondering what happened.

These people were great! I went in and they weren't open, but they let me in anyway. They were…read morepreparing to open up with their new display. I was allowed to purchase a few items and everyone was super friendly!

Excellent customer service from the young man working !…read more Amazing selection of wood , stone , crystals.... So many unique sculptures . Good variety of in house products as well as Mexico imports . Love to see both with the culture we have here in Laguna . Incredible pricing . Was able to buy mothers days gifts and birthday gifts for my sister - and everything is so well made