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    Kohler Store

    4.7 (42 reviews)
    Open • 10:00 am - 7:00 pm
    Updated 1 month ago

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    Services - Kohler Store

    Home interior design

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    Reviews With Photos

    This is the cut on the box that the item came in as.

    I would give them a zero star if I could on their return policy. We ordered about $10,000 worth of bathroom shower handle, mirrors, lighting and only had one item which was a hook that we didn't need. Tried to return it in the original box which came with a cut on the box. They said because the box is cut they would need to request manager approval. I find this ridiculous that I now have to wait to see if a manager will approve the return because of a cut on the box which was there when we got the item. Regret doing business with a company like this! Improve your return policy please!

    Digital control unit

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    4 months ago

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    2 days ago

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    1 month ago

    The staff her are very helpful. Jaime has helped me with my project and has been super supportive.

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    11 months ago

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    2 months ago

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    5 months ago

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    8 months ago

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    9 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    Tina T.

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    1 year ago

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    7 months ago

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    9 months ago

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    1 year ago

    nice store to see some of the killer selections but their sales team is unexperienced.

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    3 years ago

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    Tina T.

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    2 years ago

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    Tina T.

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    2 years ago

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    Tina T.

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

    Great customer service, super helpful and we love our new bathroom faucet set. Great selection to view in store as well.

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    Photo of Crystal T.
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    3 years ago

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    2 years ago

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    Tina T.

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    3 years ago

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    Tina T.

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    2 years ago

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    2 years ago

    I met with Tina there and she helped me for all my needs. She is excellent and offered me many advices and suggestion. Thank you Tina.

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    3 years ago

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    3 years ago

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    2 years ago

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    Tina T.

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    3 years ago

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    2 years ago

    Very limited showroom. Sales person was nice but not enough inventory for us to choose from.

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    Tina T.

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    2 years ago

    Dominik was great to work with. He was helpful and personable. Love the items that I ordered.

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    3 years ago

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    Tina T.

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

    We worked with Tina to get a specific part and she was extremely helpful via phone and email. Would definitely recommend!

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    Tina T.

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    3 years ago

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    3 years ago

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    Page 1 of 2

    Ask the Community - Kohler Store

    Review Highlights - Kohler Store

    “If you're looking for high quality service and Kohler products, Corey is your guy to assist in your home remodel.”

    Mentioned in 12 reviews

    Read more highlights

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    Sur La Table - #YelpElite #Yelp #classes

    Sur La Table

    (293 reviews)

    $$$

    Such a fun time!! I chose the 'Date Night: Five Star Steakhouse' class and it was really enjoyable…read moreand informative. Our head chef/instructor Anthony brought great energy and charisma to the class. You could really tell he's passionate about what he does and enjoys it, which spread to the rest of the class. It was a very open environment with many of the attendees having little to no culinary experience, so we were all working on a level playing field. The class is decently interactive, with a nice balance where they do a good majority of the tedious prep work beforehand and let you do the rest (as a team of 4) with all of the nicely prepared ingredients. We also did a small crash course on cutting and mixing skills, which was appreciated. The dish we made was a really nice steak with an herb compound butter, grilled veggies, a small side salad, and a nice fruit tart (galette) for dessert. The class flowed really well and the time FLEW by. It was about two hours from start to finish, and it fun the entire time. I'd recommend to eat a little something beforehand, as you eat what you prepare at the end (after 2ish hours) and the portions are split amongst 4 people so they are a bit on the petite side. Overall, this was a really enjoyable experience that I definitely plan on attending again. I recommend you find a class that suits you and check it out yourself!!

    I came with two girlfriends for a birthday gathering. I'm…read moreSO thankful we stopped to eat appetizers before we attended the cooking class. It took maybe 90 mins or so from start of class to chow time and we were ready to eat! I imagine we would have gotten hangry I we didn't, so I would recommend snacking before class!!! The instructing chef was very thorough and helpful. The food was on theme and SO good. We were surprised we could make such tasty bold flavors with simple everyday ingredients. (Our dish we Moroccan chicken night with couscous, beet salad, homemade ice cream with grilled peaches) Plenty of food to eat and even took some home. They were even so gracious to accommodate my vegan/vegetarian diet by subbing the chicken with either vegan chicken or potatoes (I chose potatoes). Flavors did not miss!! Would recommend and will be doing again...

    Universal Appliance and Kitchen Center - Remodeled kitchen with Thermador appliances. We installed the wood range hood over the vent.

    Universal Appliance and Kitchen Center

    (65 reviews)

    I can't recommend Diane Dao at Universal Appliance enough! Shopping for appliances can be…read moreincredibly overwhelming, but Diane made the entire process feel effortless and stress-free. She truly went above and beyond to help me find the best appliances that fit both my needs and my budget. At no point did I feel pressured into buying something more expensive instead, she was honest, knowledgeable, and genuinely had my best interests at heart. What really stood out was how she treated me like family. She took the time to answer every question, offered thoughtful recommendations, and made sure I felt confident in every decision. Exceptional customer service like hers is hard to find these days. If you're shopping for appliances, do yourself a favor and ask for Diane. She's the absolute best! Thank you again Diane !

    Our old 48 in built in refrigerator finally died. It had been on life support for a few weeks and…read morefinally it had enough late one Saturday night. We panicked bc not only did we have to deal with saving as much food as we could but we had to find a showroom open on Sundays to start our search. Not many are! We walked into Universal Appliance and noticed how beautiful and expansive their showroom was. Diane Dao greeted us, and gave us a few moments to walk around and explore. Our refrigerator was about 20 years old and these new models had so many features to look at. Diane helped us narrow it down to 2 models, gave us so many details on both, and priced everything out. We went home to discuss and we placed the order within 2 days. We decided on the Subzero with French Doors. She coordinated the home service to come measure and assess installation; she gave us the date of delivery. Everything went so smooth. A new subzero certainly is a large unexpected expense but we love our new refrigerator. Here's the bonus: a month later I receive an email from Diane telling us about a $1000 rebate which we qualified for. She had attached all the necessary receipts to make it so easy. I don't think you can beat this level of customer service. So glad we stopped in that day!

    Main Street Kitchen & Flooring

    Main Street Kitchen & Flooring

    (99 reviews)

    We had a great experience with Main St Kitchen & Flooring in Santa Ana. After obtaining a few…read morequotes from different vendors, we felt the Main St quote was most reasonable for our smaller condo. They helped us choose the floors (to replace carpet) and they included baseboards and leveling - (they don't know the exact amount for leveling until they get the carpets up, but it was within reason); note this when you are doing the estimate etc. The contractors were great, fast & clean, no damages etc...the floors look great and we are very happy. Our contact, Farid, was always polite and helpful, eager to answer questions and make you feel confident in their ability. We will likely use them for our next project - kitchen and bath!

    We had an outstanding experience with Main Street Flooring and can't recommend them highly enough…read more Allen and his team handled our entire project -- kitchen remodel, all flooring throughout the house, and a custom entertainment center -- and the results exceeded our expectations across the board. From day one, Allen was professional, communicative, and incredibly detail-oriented. He helped guide us through material choices, timelines, and design decisions without ever pushing -- just honest advice backed by real experience. The quality of workmanship is exceptional; everything looks clean, precise, and thoughtfully done. What really sets Main Street Flooring apart is trust and follow-through. The project stayed on schedule, the crew was respectful and clean, and any questions or tweaks were handled immediately. It's rare to find a contractor who treats your home like their own, but that's exactly what Allen did. If you're looking for top-tier craftsmanship, reliability, and a stress-free experience, Main Street Flooring is the real deal. We would absolutely use them again and recommend them without hesitation.

    Best Buy - Broken icemaker

    Best Buy

    (57 reviews)

    $$

    This review is for Matthew, Andrea and Adam. at Pacific Sales Best Buy. I had encountered an issue…read morewith my fridge that I purchased from PS of Mission Viejo and Andrea was so helpful trying to find me a replacement, we spoke numerous times over the phone. When we got to the store that night, Andrea introduced us to Matt Evangelista. He took his time, explained the options and the features of the new fridge which we upgraded to and we even decided to buy a new dryer on the spot because of his knowledge. My situation was not easy as the first fridge I purchased from Pacific Sales in MV had a hole in it. Matt and Andrea worked tirelessly trying to find me a replacement. We were so impressed with their knowledge and customer service skills I have to post this review. It was so refreshing to see great customer service skills from Matt and Andrea after my debacle from the Mission Viejo store. They discussed options, features, and went over the warranty options. I will continue to use Matt for all my future appliance needs and their manager needs to know what a great job they do. He truly understands what customer service means and Pacific Sales is lucky to have him on their team. Highly recommend any of them .. Matt, Andrea and Adam.

    This location is always a miss, today I went in with my husband looking for ear buds and we asked…read morean associate for help and he said he would send someone over. He was just chatting with another associate, maybe he was busy so I just shrugged it off. We waited and nobody came. A couple minutes later and he's helping someone else. We ended up waiting a little longer and nobody came. We ended up leaving without purchasing anything. This isn't the first time this has happened, so disappointing...

    Elegant Kitchens & Bath - EKAB logo

    Elegant Kitchens & Bath

    (391 reviews)

    $$

    We got six to eight quotes to get our master bathroom completely redone and ended up going with EKB…read moredue to Tim's attention to detail during the initial meeting, patience, consistent (but not too much) following up, and professionalism. We stopped by their showroom about three to four times to pick out the tile, countertop, cabinets, etc. and each time Tim was very accommodating and patient. He assisted but was not overbearing at all in terms of helping us choose what would look best and gave some great tips and points. Our master bathroom was more than just a facelift, we removed a closet, extended the bathroom, fixed a leak, moved some plumbing and electrical, etc. Each crew member we interacted with was extremely professional, did the work quickly and professionally, and Sam the foreman was helpful in answering all of our questions. Overall, we are extremely pleased with the end product. Tim and his entire team are very patient, communicative, and we will likely use EKB again when we get our other bathrooms and kitchen redone.

    We recently completed our kitchen renovation and had a wonderful experience with the entire team…read more This is actually our second time hiring Elegant Kitchens & Bath, so we already know the work is going to be excellent! A special thank you to Tim for creating such a beautiful and functional kitchen design that truly brought our vision to life. Walter did an amazing job with the cabinet installation -- everything was installed with great attention to detail and craftsmanship. Silas handled the countertop installation flawlessly, and the island waterfall looks incredible. Finally, thank you to Sam for completing the final installation touches and making sure everything came together perfectly. It was a pleasure to get to know all of them. The whole process was smooth, professional, and well-coordinated from start to finish. We are so happy with our new kitchen and truly appreciate everyone's hard work. Highly recommend!

    All OC Kitchen & Bath & Design

    All OC Kitchen & Bath & Design

    (64 reviews)

    All OC Kitchen & Bath just completed the renovation of my two bathrooms. Working with them was a…read moregreat experience, and I'm very happy with the results. Jim, the designer, helped me pick out the materials and stayed on top of the project throughout the process. All of the teams did a great job with the demo, plumbing, electrical, drywall, cabinets, countertops, shower doors, and finishing work. Katrin coordinated all the teams seamlessly. Eric and Antonio provided great recommendations every step of the way, and their crew was always nice and considerate. The project took a little longer than expected due to a missing cabinet issue, but overall it was a great experience with quality workmanship, fair pricing, and a professional team. I especially love my master bathroom and will definitely use them again for future projects.

    I don't believe these 5 stars are real reviews from real people. This company did my kitchen…read moreremodel and it is very poor workmanship. I would never recommend this company. You would be better off going to tile mile in Anaheim and contracting people yourself. That's where I found my counter people for the first remodel and they were fantastic and counters lasted almost 20 years. My counters now are barely over a year and all the seams look horrible. They pick cheap labor for all the work and that's exactly what you get, however, that's not what you are paying. They definitely overcharge for what you get.

    Kohler Store - interiordesign - Updated September 2026

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