I have a broken ankle and needed to replace the brake handle on the knee scooter. We went in to…read moreBIKEFACTORY to see if they could help- immediately they told us they only work on their own bikes. Cool. But can I buy a handbrake? The guy basically went on about it being a complicated procedure, and needing to strip the wire and replace the grips. Yeah. We left. So UNHELPFUL. Luckily- McCully's Bike Ship and Sporting Goods was round the corner. IMMEDIATELY they found a handle and started replacing it for me!! Thank you Matt & Atwood so much! You are amazing!!!

Always a pleasure doing business here! Superior customer service and quality products. I am a very…read moresatisfied customer.

Walked in and the cashier pointed in the direction of the football pads and helmets. Someone came…read moreby to measure our son's head to get a perfect fit. Added air in the one we chose for a snug fit.

Sports Gear Warehouse is like a mini Sports Authority and one of the very few stores on island that…read morehas all things tackle football related. Located in Bay View Golf parking lot and they have a small parking lot right in front. Once facing bay view roundabout, they are on the left. They sell a large variety of sporting gear needed for many different sports including tackle football, softball, baseball, and more! Our mission was to shop for all things needed for tackle football. Upon walking in, we were asked if we needed help finding something. Immediate yes from this mom who has only a slight clue on what was needed lol. He was extremely helpful. My son tried on a few helmets and then he pumped air into his chosen helmet. This is something I did not know about. Next up was the shoulder pads, back plate, practice jersey and pants. The guy was very patient in getting my son into the right size. We went with the Riddell speed flex helmet and although it was pricey, I believe it was a good investment and the best idea to try it on in store even though it was a bit cheaper online. If you need the gear immediately, then this is a great shop and they are open on the weekends.

Thank you for everything Stan!…read more Communicates very well!!! Takes pride in his work! We order our team jerseys and is always spot on. Nice clean shop with lots of goodies!

Braddah Stan is helpful and very informative! Good hours,…read moreand plenty inventory! You can source the whole baseball equipment and outfit in this one location! Cherry

Outstanding service and selection, Amazing customer service…read moreon the phone as well. We were treated very kindly, and the younger lady was very patient as she searched through the inventory for a children's size. First of many pairs of cleats for my son's first time on the field. Will definitely be back to support this shop. Mahalo

Service at Xtreme sports is AMAZING! Richy helped me find the perfect shoe for…read moreMy grandsons. The energy & vibe in there is so awesome ! They are all so friendly & helpful !!!

Total Fitness USA didn't have the machine I wanted in stock - but informed me that a shipment was…read morecoming in and provided clear dates for me to call and check on what was available. Once the machine arrived in Hawaii, Total Fitness communicated clearly with me, made sure I was choosing a machine that fit my needs, and then assisted in the timely purchase, delivery, and set-up of the machine. Although the delivery was not handled by Total Fitness themselves, they provided contact with a vendor who delivered the machine only 2 days after my purchase, and was able to set it up in my home. There was an additional cost for this service - but it was very well worth it. I could not have asked for a smoother or better experience.

They have lots of equipment and was looking to purchase something but since they lack customer…read moreservice we decided to leave. No one acknowledged us at all for at least 15 minutes. There are so many employees there. Customer service sucks!!

Patagonia. Heard the name. Seen people wear its t-shirts. Actually thought it was for the place in…read moreArgentina. Oh! It's a brand. And we have a store here in Hawaii too--located along Ward Ave between Waimanu and Kawaiahao Street with plenty of unshaded parking. The inside is very open, clean, cool, and comfortable. Everything was quite organized and each section was spacious. The first time I came here I couldn't really understand how most of the clothes aren't even for Hawaii weather..... or Hawaii pockets.... unless you travel to many places to do winter sports and activities. Funny enough, I received a gift card for Pantagonia shortly after my first visit. Now that I need to actually buy something. I focused on the casual, running/training, ocean activity areas. Needless to say, everything was quite expensive in my opinion. The quality is there and the clothes do feel similar to other brands. Is it worth THAT much though? My co-worker says this place is like the Lululemon for outdoors. Sounds about right. Overall, this store was really nice, cool, and comfortable. The staff were friendly and helpful. Everything really organized. It's quite niche. I guess if I need some ice climbing gear, I'll know where to go. Eventually I got a pair of shorts. Regular price is $135. Thankful for the gift card cause I'm not on THAT level...yet.

We checked out the location in Haleiwa and figured we might as well go to the one in the city as…read morewell since it was easier to get to for us. Selection was slightly bigger here if you were looking for location specific stuff (Honolulu and Hawaii merch). It's also much bigger as well. Staff was super friendly as far as giving us advice on on sizing and pull sizes in the back. We left with 5 or 6 more shirts from here so to us, it's definitely worth checking out if you're big on location specific stuff.

I didn't think this store would have as good of a selection as it did, I was really surprised!…read moreGreat paddle selection, and the workers there were both eager to help. Price point was fair, enough that I'll be going back. I've made the wrong decision ordering paddles on line and maybe saved a few bucks, but without being able to handle them is really buying in the blind. These guys do demos! Needless to say all my future paddles will be coming from here!

Located in waipo, this spot has everything for pickleball, tennis, and darts! I come here once in a…read morewhile since it's far for me but there's ample parking every time. I came recently for their Memorial Day sale which was 15% off all products! This is a small shop but they have enough of the basics for you to shop around for pickleball and dart necessities. I come here for overgrip and edge guard, also if I need anything for my darts. Workers are friendly and helpful if you have questions.

What is this place? Well, if you are into baseball or softball or maybe even pickleball, this is…read morethe place to get your gear. But there's more! there are batting cages that you can rent or have some hitting time. We usually come here for the boy to hit with Coach Jamie Ahu. Yeah, that Jamie Ahu from UH time. He has three teenage boys that are awesome baseball players. Anyway, the boy practices his hitting with Coach Jamie and most of the time, I am watching him hit. It gets really noisy in the batting cages. My watch tells me that it's too loud! There are screens up that would say where the ball potentially goes depending on how it is hit. It's pretty cool. Anyway, the batting cages make up a good portion of this space. The other portion is the store. The cashier is towards the back. Don't worry, they have to let you in if you are gonna buy something or even look around. I think the prices are fair. But I am not always buying pants, bats, or gloves. If you are a serious ball player, you must come here at least once to check this place out.

I joined the new Aloha Vintage Base Ball Association this year, which had led me to businesses I…read morenever knew existed. This is one of them, and boy is it cool. This store focuses on baseball equipment and apparel, including shoes, but also has a full indoor area for batting and pitching practice. They have a few dedicated stalls right outside up the ramp, ring bell to be let in. They have jerseys, cleats, gloves, belts, training gear, bats, balls, and anything else you could need. If they don't have the exact thing in stock, they can order it. The associate Ella working that day was very friendly and immediately helpful to find what I needed. I purchased shoes and a belt; they had just the sizes I needed and she was patient to help me find just the right things. I thought their prices were reasonable, plus it's great to support a local business over ordering online and potentially not getting what you need on time. I'd love to come back and check out the cages sometime soon. If you're a baseball fan or need equipment for school or community leagues, this is a great spot!

Honestly the dude who works here usually is so helpful and nice always trying to make sure I'm not…read morebuying anything i don't need

I was looking for a particular protein powder which recommended by my friend. They carry it. The…read moreperson who helped me was telling me why this protein powder was great! I now know where I can get it! I'm a bus rider, so I took #6 bus to get there, but the building has its own parking!

These boots were made for hiking and that's what I'm gonna do :)…read more Thank goodness I saw Gregory at a pop up/event and he actually had my shoe size in a color and style that suits me. I was able to try on the pair, walk around in them, and learn more about their group from him. I really put it to the test today. My new shoes took me over 8,000 steps! This high cut protected my ankles and the wide front made it very comfortable with hiking socks. I really appreciated the sturdy sole because my shoes had fantastic grip on the slopes. At the end of the hike, I was totally safe. No slipping or sliding :) The best part about my purchase, this group plants a tree for every shoe sold! Thanks everyone, I'm loving my new kicks!

The front of the store says CLIMB ALOHA. You are in the right place for Uloha. The entrance looks…read morelike a tiny store, but once you go in, it is a huge store with super tall ceilings. Climbing wall in back to try out climbing shoes. Like most small businesses on the island, they have very knowledgeable staff that help you with aloha. The best place for hiking shoes and climbing gear if you want to avoid the big brand stores at the mall. The gear is priced right and their exchange policy is very reasonable for a small business. You have 30 days and you can get something else. They cannot survive as a business if they allowed refunds because tourists would buy gear, go hike or climb with it during their visit, and returned it afterwards. That would be a rental business! That's not what this store is. Same neighborhood as Hi Climb gym too! So convenient. SHOP SMALL! SUPPORT LOCAL BUSINESSES so they stay in business and the big companies don't have a monopoly limiting the customer's options.