I have a broken ankle and needed to replace the brake handle on the knee scooter. We went in to…read moreBIKEFACTORY to see if they could help- immediately they told us they only work on their own bikes. Cool. But can I buy a handbrake? The guy basically went on about it being a complicated procedure, and needing to strip the wire and replace the grips. Yeah. We left. So UNHELPFUL. Luckily- McCully's Bike Ship and Sporting Goods was round the corner. IMMEDIATELY they found a handle and started replacing it for me!! Thank you Matt & Atwood so much! You are amazing!!!

Always a pleasure doing business here! Superior customer service and quality products. I am a very…read moresatisfied customer.

I'm not sure this place is still running. And if it is then man is it hard to find. I looked for 15…read moreminutes on every level to no avail.

I bought a hard to find Japanese bag and a military watch at a reasonable price. The sales…read moreassociate was knowledgeable and very nice.

We had an absolutely fantastic experience with Moku Hawaii! Our 14-year-old twins did the 90-minute…read moresemi-private lesson with Victor, and it was the perfect amount of time--long enough to really learn and have fun without feeling rushed or exhausted. The surf conditions that day weren't great (only about 1-2 ft), but you honestly would never have known it based on how much fun our kids had. Victor was an outstanding instructor--very friendly, incredibly patient, and amazing with kids. The twins kept saying he was "very fun," super supportive, and genuinely enthusiastic the entire lesson. He made them feel confident and excited, even with small waves. The pricing was also very reasonable for the quality of instruction and experience. Overall, this was one of the highlights of our trip, and we couldn't have asked for a better day of surfing for our teens. We would strongly recommend Moku Hawaii and Victor to anyone--especially families with kids or teens. We will absolutely book with them again!

I was put in an odd spot. Surely not in my comfort zone…read more You see, a friend from Japan came to Hawaii and when asked what he wanted to do, surfing came up. As a local boy born and raised in Oahu, I'm embarrassed by the fact that I cannot swim. Surfing clearly out of the picture. I used to work in the Japanese tour agency many blue moons ago where I recall a surfing school that offers surfing lessons. My friend already knows how to surf so I didn't think this was for him so I asked one of my physical therapists who surfs regularly. He introduced me to a surfing school that's at Ala Moana Beach where I was given their website, which is also available in Japanese. I forwarded the information to my friend prior to his arrival to Honolulu where he didn't jump at it and said he'd think about it. On his arrival I drove him to his hotel on Kalakaua Ave and upon check in we saw a rack of surfboards nearby where I asked if they were rentals. The staff advised the boards belong to the in-house guests who were keeping them as storage while not in use. When asked about rentals, the front desk staff advised us to inquire with Moku Hawaii (MH) as their rates are 1/2 to what the businesses are asking for across the street on the beach. MH has been in business since 1985 where they hail from Japan. They started off as a clothing company but transitioned over to a surf shop offering surf lesson and rental business. We walked over and soon found MH, which is on the 1F at the corner of Koa Ave and Uluniu Ave. We were greeted by a friendly, young female staff who welcomed us and answered our multiple questions. With its locality, reasonable rates and customer service, my friend liked MH and decided to look no further. While checking out their inventory, my friend noticed hard boards and was hoping for soft boards. The staff guided us to those soft boards where it's available in either long or short. You will need to complete their rental form which to our surprise is quite flexible. For example, you can initially request for a 2 hr package but in the event you go overcast, you just pay the difference of $5, which is the price difference between 2 hr course and the next course of up to 4 hrs. MH gives back to the community as they sponsor multiple local keiki surf contests. That's so awesome. So, if you should be in a bind where someone asks you for a surf school in Waikiki, look no further and guide them to MH. We were surprisingly impressed with their surf shop and their amazing customer service. They open from 6am and close at 8pm

Much better than the other place in Aiea. They have all…read morechoices out by size so there's no guessing what's available. Ram over there so my daughter has a pair for next day game and she was able to find one right before closing. Thank You guys!

Came here for a soccer ball and received no customer service whatsoever. As the only customer in…read morethe store, we didn't receive a greeting and were never asked if we had a question. The soccer balls had no signage or pricing, and when checking out, the salesperson refused to provide us a receipt without an email address. This felt disingenuous as there should have been an option for a printed receipt. Two stars because he offered to process a return for the ball, but by then my son had his heart set on the particular ball. I want to support small businesses but won't be returning to this particular store. Warning, parking is very cramped with little room to maneuver in the crowded lot.

What a beautiful store if you are a runner. They have a large selection of running products. These…read morestores are owned by runners.

Ooh so many sales here!! They have tons marked down and its well organized by size. The shoes I…read moregrabbed ended up being on an additional sale so it was a nice surprise! They carry everything for your run - gels, nutrition, hydration packs etc and the staff is so friendly. I would definitely stop here again!

Patagonia. Heard the name. Seen people wear its t-shirts. Actually thought it was for the place in…read moreArgentina. Oh! It's a brand. And we have a store here in Hawaii too--located along Ward Ave between Waimanu and Kawaiahao Street with plenty of unshaded parking. The inside is very open, clean, cool, and comfortable. Everything was quite organized and each section was spacious. The first time I came here I couldn't really understand how most of the clothes aren't even for Hawaii weather..... or Hawaii pockets.... unless you travel to many places to do winter sports and activities. Funny enough, I received a gift card for Pantagonia shortly after my first visit. Now that I need to actually buy something. I focused on the casual, running/training, ocean activity areas. Needless to say, everything was quite expensive in my opinion. The quality is there and the clothes do feel similar to other brands. Is it worth THAT much though? My co-worker says this place is like the Lululemon for outdoors. Sounds about right. Overall, this store was really nice, cool, and comfortable. The staff were friendly and helpful. Everything really organized. It's quite niche. I guess if I need some ice climbing gear, I'll know where to go. Eventually I got a pair of shorts. Regular price is $135. Thankful for the gift card cause I'm not on THAT level...yet.

We checked out the location in Haleiwa and figured we might as well go to the one in the city as…read morewell since it was easier to get to for us. Selection was slightly bigger here if you were looking for location specific stuff (Honolulu and Hawaii merch). It's also much bigger as well. Staff was super friendly as far as giving us advice on on sizing and pull sizes in the back. We left with 5 or 6 more shirts from here so to us, it's definitely worth checking out if you're big on location specific stuff.

Lot of selection for tennis players and pickleball players. Also lots of different cases, nice to…read moresee in person. They have restring services for different racquets. and great to support local. Still have mask up policy in 2025 as others mentioned. No feather shuttlecocks/birdies for badminton playing. Great to still try to support local.

Love this place. I found it unusual that they sold the billiard cue stick cases here…read more The person who helped me gave a discount and super happy about it. Wished they had more, but I guess that's why it was discounted bc offloading inventory. I would consider here again, if I'm getting anything for sports. They even have dart items.

Staff super experienced and able to give best recommendation on gear. And prices are perfectly…read morefair.

Very knowledgeable and Uncle makes sure you get the right stuff you need. Also if you got get…read morebands, line, or reels installed they do it very fast great shop.

These boots were made for hiking and that's what I'm gonna do :)…read more Thank goodness I saw Gregory at a pop up/event and he actually had my shoe size in a color and style that suits me. I was able to try on the pair, walk around in them, and learn more about their group from him. I really put it to the test today. My new shoes took me over 8,000 steps! This high cut protected my ankles and the wide front made it very comfortable with hiking socks. I really appreciated the sturdy sole because my shoes had fantastic grip on the slopes. At the end of the hike, I was totally safe. No slipping or sliding :) The best part about my purchase, this group plants a tree for every shoe sold! Thanks everyone, I'm loving my new kicks!

The front of the store says CLIMB ALOHA. You are in the right place for Uloha. The entrance looks…read morelike a tiny store, but once you go in, it is a huge store with super tall ceilings. Climbing wall in back to try out climbing shoes. Like most small businesses on the island, they have very knowledgeable staff that help you with aloha. The best place for hiking shoes and climbing gear if you want to avoid the big brand stores at the mall. The gear is priced right and their exchange policy is very reasonable for a small business. You have 30 days and you can get something else. They cannot survive as a business if they allowed refunds because tourists would buy gear, go hike or climb with it during their visit, and returned it afterwards. That would be a rental business! That's not what this store is. Same neighborhood as Hi Climb gym too! So convenient. SHOP SMALL! SUPPORT LOCAL BUSINESSES so they stay in business and the big companies don't have a monopoly limiting the customer's options.

It's a stop each time we go to Waikiki. The part where we stand in line before the store opens to…read morescore some Hawaii exclusive items is one that we don't mind doing especially if there is something new. Yes people fall in line at least an hour before and if you come 30 minutes prior line will be wrapping around the side of the store. Just a couple of examples and they had a lot of hibiscus and island align jackets - just gotta get there early.

This location has the Hawaii exclusive prints on clothing! They have the white/black Hawaiian…read moreislands or orange hibiscus flower print or a circle design for both male and female clothing. It's limited to 3 per person so you can get shorts, a bra, and jacket. They have black color or white color clothing so it's very neutral and modern still. The only downside is that they won't bring out multiple sizes if it's gone on the rack and they restock in the morning by opening.