They have lots of equipment and was looking to purchase something but since they lack customer…read moreservice we decided to leave. No one acknowledged us at all for at least 15 minutes. There are so many employees there. Customer service sucks!!

Total Fitness USA didn't have the machine I wanted in stock - but informed me that a shipment was…read morecoming in and provided clear dates for me to call and check on what was available. Once the machine arrived in Hawaii, Total Fitness communicated clearly with me, made sure I was choosing a machine that fit my needs, and then assisted in the timely purchase, delivery, and set-up of the machine. Although the delivery was not handled by Total Fitness themselves, they provided contact with a vendor who delivered the machine only 2 days after my purchase, and was able to set it up in my home. There was an additional cost for this service - but it was very well worth it. I could not have asked for a smoother or better experience.

I remember when Ernie opened up ePowersports over at Pensecola Street. He was one of the few on the…read moreisland at the time. I've always had great times working on projects with him and his crew. Been coming here for decades! Yes decades!!! They've moved location sevreal times but now they're back over in Kalihi at Kalani Street with an even bigger store and an indoor arena to play in. The store itself has a wide variety of almost every parts, accessories and airsoft guns you need. If they don't have it, they'll get it for you. The repair and custom shop is alos a plus! Pretty much one-stop-shop for all your airsoft needs. Staff is always great to talk to, not just about airsoft but all kinds of stuff. These guys know their stuff! As far as prices, it's very resonable. Even the cost of getting your stuff fixed is fairly priced. If you're looking for the best, well stocked and well knowledged airsoft guys on Oahu, ePowersports will not disappoint!

When I went to get my gear looked at the owner just seemed to be very nonchalant. Didn't really…read morecare lowball me very much on the Tokyo Amori with a genuine old school vintage sounds and then proceeded to get aggressive at me when I was just trying to ask simple questions seems that he has. I will not be going there for any airsoft goods. Also, when I went back to try and buy a battery for my working P90, he refused sale and service out of pride or something with money in hand. He is an unreasonable person who raise his voice at me and got upset when I started asking questions would never

Went there with my cousin, and I was introduced to Henry. He's super friendly, professional, and…read morejust an overall great guy. Awesome shop that does the safety course and the permitting for the CCW course. Along with servicing and maintenance, your firearm it's just an awesome one-stop shop kind of place. I was at the ranger earlier, and my sights were completely off, as I was told the person who installed them filed down the front sight too much, where there's not enough tension. There wasn't really anything Henry or any gunsmith could do to permanently fix it, but he did fix enough to get me through my CCW course. I would definitely go back to Prime Sports to purchase my next firearms and accessories. I highly recommend this place!!

Came by to check out the shop at 5pm on Wednesday. The employees said the store was closed even…read morethought online said they were open until 6pm. Either the online hours are wrong or employees are lazy and don't want to work.

I've been a customer of McCully Bicycle & Sporting Goods for many years, and they continue to go…read moreabove and beyond. I was in need of a specific bike part, but heavy traffic made me late. Despite already being past closing time, Atwood graciously waited for me to arrive so I could pick it up. A big thank you to owner Ryan for being so accommodating. The customer service and genuine care you receive from this family-owned business is second to none. Nothing but great experiences over the years. Highly recommend supporting this local business! You guys rock!

I have a broken ankle and needed to replace the brake handle on the knee scooter. We went in to…read moreBIKEFACTORY to see if they could help- immediately they told us they only work on their own bikes. Cool. But can I buy a handbrake? The guy basically went on about it being a complicated procedure, and needing to strip the wire and replace the grips. Yeah. We left. So UNHELPFUL. Luckily- McCully's Bike Ship and Sporting Goods was round the corner. IMMEDIATELY they found a handle and started replacing it for me!! Thank you Matt & Atwood so much! You are amazing!!!

7/22/26 If you have never bought any of their apparel you should! Made for the Outdoors but worn…read morethem straight from the trail to my favorite watering hole Pricey? Not really if you want quality, durability, practicality + good looks! Awhile ago I bought a nylon belt w a nylon buckle... no metal parts I've been to Japan, Portugal, Germany n soon Canada Never been "Beeped" going through airport security Their shorts are tough, well made n very practical w zippered pockets... never lost my keys, money...and pickpocket proof! Great customer service! Today I was ready to pay for a $90 pair of shorts Salesman (sorry I didn't get your name) passed on a $70 Sales Price which, actually, ended yesterday SCORE!!!

We stopped by 5.11 Looking for a weather proof backpack with…read morewaist support Aiden provide a great Customer Service He was very informed of all of the product knowledge I was able to advise on what I needed. I got the following items Allhaula™ Backpack 30L And SKYWEIGHT HIP BELT VOLCANIC S/M Will most definitely be a repeat customer

I was heading to Alaska for the first time and had no idea what to expect, especially when it came…read moreto buying base layers. I didn't know anything about material thickness or what I actually needed. I called the Patagonia Honolulu store and was helped by Taylor. She immediately put my mind at ease and her customer service quickly exceeded my expectations! She explained exactly what they carried, checked their current stock, and put some items on the side for me so I could come down and try them on. Once we arrived, she was incredibly patient and helpful. My son came along with me and had a ton of questions of his own, and Taylor was just as patient and thorough with him. We walked out with my new base layers, and even my son commented on how the store was filled with staff who had customer service just flowing out of their pores! They truly know how to make regular people feel seen and valued. Outstanding job, Taylor and team!

I usually don't go here but got recommendations of them having pretty good running gear. The…read morematerial is definitely lightweight and easy to move in but also good quality. I appreciate the ease of movement and moisture-wicking material which makes it really good for optimum running motion. I was satisfied with my shirt and shorts I got. Will definitely be using these for my runs. I mostly knew Patagonia for being popular with tourists for the shirt that has Patagonia Honolulu on it but was pleasantly surprised at the quality of their workout gear.

This is my patch plug, he has an vast assortment of patches. Always stocking up on new ones too. He…read morealsa carries other items that will peak your interest. He's got RedBull fridge to quench your body when you're in need of energy. Buy my patches, talk story for a little bit. He even get one movie playing in the background too. Dave T. is a cool humble dude, check him and the store out. Then when you done, go to the back door to OGC Tactical. -Daniel Tiger

Visiting from the Mainland (CA) and wanted to check out local stores for Velcro patches. Came to…read morethe store and bought a few. The owner was welcoming and friendly. Parking in the front with a few spaces. Parking on street is challenging though. He had a large selection of patches. definitely will be back next vacation.

i had a such a wonderful experience at BNR tactical. i took their basic firearms safety and…read moremarksmanship course and went to the range with brent, ron, and celeste. they were knowledgeable, patient, and thorough, and made safety the priority every step of the way. i learned so much and left feeling far more informed and confident. i highly recommend BNR Tactical to anyone looking for excellent instruction in a welcoming and professional environment. mahalo nui- i will be back soon for my CCW cert!

Really good service. Outgoing and knowledgeable staff. Glock Blue label dealer. Authorized Sig…read moreSauer dealer. A one stop shop for 2A, firearms sports enthusiasts. I'll be back

I joined the new Aloha Vintage Base Ball Association this year, which had led me to businesses I…read morenever knew existed. This is one of them, and boy is it cool. This store focuses on baseball equipment and apparel, including shoes, but also has a full indoor area for batting and pitching practice. They have a few dedicated stalls right outside up the ramp, ring bell to be let in. They have jerseys, cleats, gloves, belts, training gear, bats, balls, and anything else you could need. If they don't have the exact thing in stock, they can order it. The associate Ella working that day was very friendly and immediately helpful to find what I needed. I purchased shoes and a belt; they had just the sizes I needed and she was patient to help me find just the right things. I thought their prices were reasonable, plus it's great to support a local business over ordering online and potentially not getting what you need on time. I'd love to come back and check out the cages sometime soon. If you're a baseball fan or need equipment for school or community leagues, this is a great spot!

What is this place? Well, if you are into baseball or softball or maybe even pickleball, this is…read morethe place to get your gear. But there's more! there are batting cages that you can rent or have some hitting time. We usually come here for the boy to hit with Coach Jamie Ahu. Yeah, that Jamie Ahu from UH time. He has three teenage boys that are awesome baseball players. Anyway, the boy practices his hitting with Coach Jamie and most of the time, I am watching him hit. It gets really noisy in the batting cages. My watch tells me that it's too loud! There are screens up that would say where the ball potentially goes depending on how it is hit. It's pretty cool. Anyway, the batting cages make up a good portion of this space. The other portion is the store. The cashier is towards the back. Don't worry, they have to let you in if you are gonna buy something or even look around. I think the prices are fair. But I am not always buying pants, bats, or gloves. If you are a serious ball player, you must come here at least once to check this place out.

Uloha located on Ward in the same place as Asahi Grill. Awesome place for outdoor enthusiasts. The…read morestaff is very friendly, knowledgeable, and always ready to help with any questions. Awesome selection of outdoor supplies from equipment to apparel to footwear. They even have a Climbing Wall in the shop . Definitely worth a visit if you're looking for outdoor supplies and or equipment.

These boots were made for hiking and that's what I'm gonna do :)…read more Thank goodness I saw Gregory at a pop up/event and he actually had my shoe size in a color and style that suits me. I was able to try on the pair, walk around in them, and learn more about their group from him. I really put it to the test today. My new shoes took me over 8,000 steps! This high cut protected my ankles and the wide front made it very comfortable with hiking socks. I really appreciated the sturdy sole because my shoes had fantastic grip on the slopes. At the end of the hike, I was totally safe. No slipping or sliding :) The best part about my purchase, this group plants a tree for every shoe sold! Thanks everyone, I'm loving my new kicks!