Total Fitness USA didn't have the machine I wanted in stock - but informed me that a shipment was…read morecoming in and provided clear dates for me to call and check on what was available. Once the machine arrived in Hawaii, Total Fitness communicated clearly with me, made sure I was choosing a machine that fit my needs, and then assisted in the timely purchase, delivery, and set-up of the machine. Although the delivery was not handled by Total Fitness themselves, they provided contact with a vendor who delivered the machine only 2 days after my purchase, and was able to set it up in my home. There was an additional cost for this service - but it was very well worth it. I could not have asked for a smoother or better experience.

They have lots of equipment and was looking to purchase something but since they lack customer…read moreservice we decided to leave. No one acknowledged us at all for at least 15 minutes. There are so many employees there. Customer service sucks!!

I remember when Ernie opened up ePowersports over at Pensecola Street. He was one of the few on the…read moreisland at the time. I've always had great times working on projects with him and his crew. Been coming here for decades! Yes decades!!! They've moved location sevreal times but now they're back over in Kalihi at Kalani Street with an even bigger store and an indoor arena to play in. The store itself has a wide variety of almost every parts, accessories and airsoft guns you need. If they don't have it, they'll get it for you. The repair and custom shop is alos a plus! Pretty much one-stop-shop for all your airsoft needs. Staff is always great to talk to, not just about airsoft but all kinds of stuff. These guys know their stuff! As far as prices, it's very resonable. Even the cost of getting your stuff fixed is fairly priced. If you're looking for the best, well stocked and well knowledged airsoft guys on Oahu, ePowersports will not disappoint!

Visiting from Los Angeles and went to Epower because it's the only airsoft arena that is close to…read moreWaikiki and beginner friendly. The arena and staff is fun. Owner sucks. Only go for the arena and friendly staff. The owner has a short temper and will lash out. Speaking of which, you can see that in his Yelp review responses. Highly wouldn't support this business owner, love the establishment though.

Went there with my cousin, and I was introduced to Henry. He's super friendly, professional, and…read morejust an overall great guy. Awesome shop that does the safety course and the permitting for the CCW course. Along with servicing and maintenance, your firearm it's just an awesome one-stop shop kind of place. I was at the ranger earlier, and my sights were completely off, as I was told the person who installed them filed down the front sight too much, where there's not enough tension. There wasn't really anything Henry or any gunsmith could do to permanently fix it, but he did fix enough to get me through my CCW course. I would definitely go back to Prime Sports to purchase my next firearms and accessories. I highly recommend this place!!

Came by to check out the shop at 5pm on Wednesday. The employees said the store was closed even…read morethought online said they were open until 6pm. Either the online hours are wrong or employees are lazy and don't want to work.

I have a broken ankle and needed to replace the brake handle on the knee scooter. We went in to…read moreBIKEFACTORY to see if they could help- immediately they told us they only work on their own bikes. Cool. But can I buy a handbrake? The guy basically went on about it being a complicated procedure, and needing to strip the wire and replace the grips. Yeah. We left. So UNHELPFUL. Luckily- McCully's Bike Ship and Sporting Goods was round the corner. IMMEDIATELY they found a handle and started replacing it for me!! Thank you Matt & Atwood so much! You are amazing!!!

Always a pleasure doing business here! Superior customer service and quality products. I am a very…read moresatisfied customer.

We stopped by 5.11 Looking for a weather proof backpack with…read morewaist support Aiden provide a great Customer Service He was very informed of all of the product knowledge I was able to advise on what I needed. I got the following items Allhaula™ Backpack 30L And SKYWEIGHT HIP BELT VOLCANIC S/M Will most definitely be a repeat customer

5.11 is one of our kind store that you can find a lot of military, police hunting, tactical gear,…read moreetc. The store is located on Nimz Highway, close to Costco and Best Buy. This is the first time I visiting this store. It's not like a regular clothing store, the items they sell here most likely you cannot get this in a Macy's store. If you're into shooting combat, pinball, hunting, you're probably can find something's that you like. It is a fun store to walk around. I did not find anything that fits me yet.

Patagonia. Heard the name. Seen people wear its t-shirts. Actually thought it was for the place in…read moreArgentina. Oh! It's a brand. And we have a store here in Hawaii too--located along Ward Ave between Waimanu and Kawaiahao Street with plenty of unshaded parking. The inside is very open, clean, cool, and comfortable. Everything was quite organized and each section was spacious. The first time I came here I couldn't really understand how most of the clothes aren't even for Hawaii weather..... or Hawaii pockets.... unless you travel to many places to do winter sports and activities. Funny enough, I received a gift card for Pantagonia shortly after my first visit. Now that I need to actually buy something. I focused on the casual, running/training, ocean activity areas. Needless to say, everything was quite expensive in my opinion. The quality is there and the clothes do feel similar to other brands. Is it worth THAT much though? My co-worker says this place is like the Lululemon for outdoors. Sounds about right. Overall, this store was really nice, cool, and comfortable. The staff were friendly and helpful. Everything really organized. It's quite niche. I guess if I need some ice climbing gear, I'll know where to go. Eventually I got a pair of shorts. Regular price is $135. Thankful for the gift card cause I'm not on THAT level...yet.

We checked out the location in Haleiwa and figured we might as well go to the one in the city as…read morewell since it was easier to get to for us. Selection was slightly bigger here if you were looking for location specific stuff (Honolulu and Hawaii merch). It's also much bigger as well. Staff was super friendly as far as giving us advice on on sizing and pull sizes in the back. We left with 5 or 6 more shirts from here so to us, it's definitely worth checking out if you're big on location specific stuff.

This is my patch plug, he has an vast assortment of patches. Always stocking up on new ones too. He…read morealsa carries other items that will peak your interest. He's got RedBull fridge to quench your body when you're in need of energy. Buy my patches, talk story for a little bit. He even get one movie playing in the background too. Dave T. is a cool humble dude, check him and the store out. Then when you done, go to the back door to OGC Tactical. -Daniel Tiger

Visiting from the Mainland (CA) and wanted to check out local stores for Velcro patches. Came to…read morethe store and bought a few. The owner was welcoming and friendly. Parking in the front with a few spaces. Parking on street is challenging though. He had a large selection of patches. definitely will be back next vacation.

This place is the greatest if you ever want to purchase a gun come here they are super friendly and…read morehelpful everyone here is great!!!! I wouldn't buy from anywhere else on the island!!!!!

Amazing people, and services . Talking to them , is like talking to family , if I need something…read more Yes, going back, yes , if somebody ask about them . If you don't go there, you missing out .

What is this place? Well, if you are into baseball or softball or maybe even pickleball, this is…read morethe place to get your gear. But there's more! there are batting cages that you can rent or have some hitting time. We usually come here for the boy to hit with Coach Jamie Ahu. Yeah, that Jamie Ahu from UH time. He has three teenage boys that are awesome baseball players. Anyway, the boy practices his hitting with Coach Jamie and most of the time, I am watching him hit. It gets really noisy in the batting cages. My watch tells me that it's too loud! There are screens up that would say where the ball potentially goes depending on how it is hit. It's pretty cool. Anyway, the batting cages make up a good portion of this space. The other portion is the store. The cashier is towards the back. Don't worry, they have to let you in if you are gonna buy something or even look around. I think the prices are fair. But I am not always buying pants, bats, or gloves. If you are a serious ball player, you must come here at least once to check this place out.

I joined the new Aloha Vintage Base Ball Association this year, which had led me to businesses I…read morenever knew existed. This is one of them, and boy is it cool. This store focuses on baseball equipment and apparel, including shoes, but also has a full indoor area for batting and pitching practice. They have a few dedicated stalls right outside up the ramp, ring bell to be let in. They have jerseys, cleats, gloves, belts, training gear, bats, balls, and anything else you could need. If they don't have the exact thing in stock, they can order it. The associate Ella working that day was very friendly and immediately helpful to find what I needed. I purchased shoes and a belt; they had just the sizes I needed and she was patient to help me find just the right things. I thought their prices were reasonable, plus it's great to support a local business over ordering online and potentially not getting what you need on time. I'd love to come back and check out the cages sometime soon. If you're a baseball fan or need equipment for school or community leagues, this is a great spot!

These boots were made for hiking and that's what I'm gonna do :)…read more Thank goodness I saw Gregory at a pop up/event and he actually had my shoe size in a color and style that suits me. I was able to try on the pair, walk around in them, and learn more about their group from him. I really put it to the test today. My new shoes took me over 8,000 steps! This high cut protected my ankles and the wide front made it very comfortable with hiking socks. I really appreciated the sturdy sole because my shoes had fantastic grip on the slopes. At the end of the hike, I was totally safe. No slipping or sliding :) The best part about my purchase, this group plants a tree for every shoe sold! Thanks everyone, I'm loving my new kicks!

The front of the store says CLIMB ALOHA. You are in the right place for Uloha. The entrance looks…read morelike a tiny store, but once you go in, it is a huge store with super tall ceilings. Climbing wall in back to try out climbing shoes. Like most small businesses on the island, they have very knowledgeable staff that help you with aloha. The best place for hiking shoes and climbing gear if you want to avoid the big brand stores at the mall. The gear is priced right and their exchange policy is very reasonable for a small business. You have 30 days and you can get something else. They cannot survive as a business if they allowed refunds because tourists would buy gear, go hike or climb with it during their visit, and returned it afterwards. That would be a rental business! That's not what this store is. Same neighborhood as Hi Climb gym too! So convenient. SHOP SMALL! SUPPORT LOCAL BUSINESSES so they stay in business and the big companies don't have a monopoly limiting the customer's options.