It was a pleasure working with Gene at used surfboards hawaii to sell my surfboard. The process of…read moreselling easy and the selling price was reasonable. I dropped off my board with Gene, and he gave me a selling price that I agreed with, I signed up and registered with his system, where after selling the surfboard, he would electronically wire the money to me. Within one week, Gene was able to sell the board and wire me the proceeds. The service was excellent, and the process was easy. Most importantly, I was living in a small apartment and did not have the space to store 2 long boards. This way I drop off my board to Gene, and I didn't have to store my boards while trying to sell it myself. Highly recommend.

When I went to buy a board here, I was sold a board with a box that couldn't screw a fin in the…read moreback of the board because the hole was way too wide and stripped which I wasn't informed about before I bought it. When I brought the board back to ask if they could fix it or offer me something, they said no. Now I have to ride it as a twin fin setup instead of a three fin setup which I didn't buy the board for :(

The workers were very friendly and helpful. Went in looking for souvenirs and had a lot to choose…read morefrom. We were told that the clothes are their own brand and can only be purchased at that store which made the price reasonable.

Service was amazing - nice to see it hasn't changed in 2025 and in 2021! The Aloha Days collection…read moreis always special to see. I got a sweater and my wife got a hoodie. The quality of the items is good, so I feel like we got a great value. The manager of the store was kind enough to recommend a bakery/cafe, and while we didn't have the time to check out, we appreciate them trying to make our stay on the island more enjoyable even though we had already maid our purchase. Mahalo and nappy new year!

Staff super experienced and able to give best recommendation on gear. And prices are perfectly…read morefair.

Very knowledgeable and Uncle makes sure you get the right stuff you need. Also if you got get…read morebands, line, or reels installed they do it very fast great shop.

Stopped by last Friday and had a great experience. Met two girls working there who were super…read morehelpful and pointed us toward a couple of boards in the back. One sold quickly, but we picked up the other one yesterday with my daughter and left with a 9'6, a 9'0, fins, and leashes. Couldn't be happier. The shop has an awesome selection--longboards, shortboards, and everything in between. The staff are knowledgeable, friendly, and the prices are hard to beat. For anyone looking for a board on Oʻahu, especially the South Shore, this is the spot. Still need to check out the North Shore shops, but so far, Sand Island Surf Shop is hands-down my favorite.

Best selection and prices for top shaper surfboards, board bags, skegs, leashes, and deck pads…read moreanywhere. By appointment, no hassles. You choose from 100s of boards in stock, or custom order what you want, or Peter will help you with what you need/want. 3 week turnaround for custom orders.

0 stars if I could…read more DO NOT GO HERE!!!!!!!!! DO NOT WASTE YOUR TIME OR MONEY !!!!!!!!! In my opinion, the owner is shockingly unprofessional and downright unpleasant. He talks trash about his customers and anyone who walks through the door. His vibe is less "surf shop owner" and more "pushy car salesman," and the wall of unsold boards speaks for itself. If he doesn't know you--or doesn't consider you a "real surfer"--expect attitude. He throws around the word "kook" like it's a personality trait, and nothing about his behavior suggests he cares about people or the community he's supposed to serve.

Just know it's by appointment only to enter ! Not very friendly, definitely felt I was a bother by…read moreeven asking through the open door if they were open. Too bad bc it looks like a good selection and I was in the mood to make a Xmas purchase.

I'm a big fan of Quality Surfboards. As the name implies, they have some really nice boards. And…read morefor the quality and condition of equipment, their prices can't be beat. The staff are all super friendly and they've got really convenient parking. Add in all the free extras like car-top board straps, carriers, and it's a no-brainer if you're considering the hassle of bringing your own board vs. renting. I'll always rent from these guys when I'm in Waikiki. I also took a couple lessons on my trip with John. Let me tell you... that guy knows waves like they're his ohana. He's patient, always gives good feedback and encouragement, and has a wealth of knowledge on all the different breaks and local history. I feel like I improved a bit with my form and learned a lot about reading waves. My wave count definitely went up a ton. Highly recommend having him analyze your surfriding and giving you things to work on!

Great selection of surfboards, very reasonable prices store was friendly and very helpful.read more

Jake on the Pyzel sales team has provided truly exceptional customer service. He consistently goes…read moreabove and beyond, exceeding my expectations every time. Over the past year, I've purchased four surfboards from Pyzel online. Unfortunately, my most recent online order arrived with a couple of issues: some blemishes on the custom board and an incorrect tail pad. Jake handled everything quickly and professionally, and he went out of his way to make it right--far beyond what I expected. It's easy for a company to look good when everything goes smoothly. What really matters is how they respond when something goes wrong. In that moment, Pyzel (and Jake in particular) absolutely delivered. They turned a frustrating situation into an experience that strengthened my trust in the brand, and I'll continue buying from Pyzel for as long as I'm surfing.

Note: With exception to the tail and writing on the Stringer, this review is not based on the…read morequality and craftsmanship of Pyzel Boards, it is more based on the communication and customer service which leads to the final product. I phoned in November 2019 and was told I would need to give Pyzel a two to three week lead time on the construction of my custom order. This was good news as I was still undecided about the shape and glass. Phoned back a few days into December and was told by Riley the previous time frame quote was highly inaccurate. He stated I needed to pay 50.00 to make sure the board was done on January 12th (Sunday). As I understand things happen and people are sometimes wrong, I processed the payment and agreed the 12th would be the pick up date. Fast forward to January 12th... plane landed and prior to going to Honolulu, we rented an SUV and drove to Pyzel on the North Shore to grab the board as promised and paid for.. when we arrived the shop was closed. The website and yelp said the shop was open 7 Days a week. These were the hours when I was in town in October. 100+ dollars later for the rental, tired from the flight, really did not want to deal with shop politics. I went over to the Waialua Surf Shop as I purchased two boards from them in November and remember them having some friendship tie to Pyzel. I asked the shop if there is any one around who could grab my board for me. The kid at the Waialua Surf Shop phoned his father, and got the shop open for a min. Bottom line, nobody wants to be that guy who bothers people, everyone just wants what they pay for and what is promised.. I absolutely hate putting people out, even if I am in the right. Bums me out when there are negative vibes as soon as I am gearing up to relax and enjoy my break away from life. Unfortunately this we not the end, when you custom order a surfboard as most know you can have an inscription put on the board. I always put dates and locations of where I got them. Learned this later on in life as I wish I had kept all the skateboards and snowboards I had throughout the years. As we all know these boards travel all over the world with us, it's nice to have memories. When I was given my board I felt very rushed. I have had custom longboards sent through mail that got better communication and service. The inscription I requested was not put in the board. The excuse I got was, someone in the shop said it did not need to be on there.. why ask if you are not going to honor the request. It does not stop there.. I custom order the board to have a round tail.. as in the photo I attached this is a squashed tail, or at best a rounded square! Definitely not round! Pink Sheet clearly says round.. Why not call and say can we just put your last name because we don't have 2 Seconds to write North Shore 2020. Or sorry we forked up and made you the board with a squashed tail, you will love it.. Why not a call saying don't make the drive, we will be closed on the 12th due to shop shortages on employees. Why not offer me a partial refund or anything at all, even a sticker... lol for the multiple moments of "thanks for the business, however we don't really care about you or if you return". Jon ended up texting and offering to talk, I however am not interested in why I was treated poorly, so "sorry" these days does not work anymore. Sometimes you have to actually show you care about your customers. If I decide to order from them again in July or November, I will update this review to reflect future business dealings. However at the moment this is the best I can give. If you want a good quality board, and you are a paying customer you may want to look at other quality made boards, they are out there. Pyzel, makes a great board, but when they are making it, they don't read the pink sheet clearly. They will give you 75% of what is promised, but at full price!!!

Still regret selling my Flight SUP when I left the island, irreplaceable... Support local small…read morebusiness.

Awesome little board shop but with a wide variety of short boards, longboards, SUPS and foils!…read more.. My new toy store! Flight boards Hawaii is operated by Keff C., it's located on Channel st., right across of Restaurant Row. It's very easy to find. It is better to call Keff first to make an appointment especially if you're going on the weekend as the building is secured. I heard about this place by word of mouth, then checked out their website. When I called and spoke with Keff he was super cool, polite, easy to talk to and easy to schedule an appointment with. I had in mind which longboard I was leaning to. When I got their Keff was very helpful and just totally honest on what would most likely fit how I surf instead of pushing me in another direction just for profit, he also made things easy by having all the accessories I needed for my board in stock! A one-stop-shop is not just a figure of speech when you come to Flight Boards Hawaii. The prices here are reasonable and totally down to earth! I got set up with the 9'-1" Makaha Epoxy Longboard, board sock, Day bag, and 6.5" box fin... all in a single visit. I need to also mention that the Flight brand Day Bags have a unique design that allows space for the sidebites and a Velcro opening for the box fin instead of a zipper. This allows the fin to be sealed from both ends. In all honestly this review is based on just meeting Keff for the first time and going down to Flight Boards and just simply checking it out. Like I said it's a cool little shop, its laid back, has a vast selection of boards and lots of friendly knowledge!