Service was amazing - nice to see it hasn't changed in 2025 and in 2021! The Aloha Days collection is always special to see. I got a sweater and my wife got a hoodie. The quality of the items is good, so I feel like we got a great value. The manager of the store was kind enough to recommend a bakery/cafe, and while we didn't have the time to check out, we appreciate them trying to make our stay on the island more enjoyable even though we had already maid our purchase. Mahalo and nappy new year! read more

"Mahalo to the South Shore team for the excellent service - when an inventory issue came up, they reached out the same day and quickly helped me switch my board shorts to another color!"​​​​​​​​​​​​​​​​ Chee Hoo read more

Great communication, super fast shipping, and they sent me a short video of my fin and let me know it was going to the post office that afternoon. A++ experience, mahalos HSS read more

Very friendly people to work with! I'm sure the surf fin will work out well; I'll use it tomorrow, surfing in the Huntington Beach area. read more

These guys are knowledgeable and ready to help answer questions. They have a large selection of accessories (fins, leashes, traction, etc). Rad little shop. Thanks for slapping the traction on my new board as well read more

Great vibes soon as you walk in! Great customer service no matter how you decide to contact them. I've called and texted ( it was usually Chykka that responded for me) and I always got the help And answers I needed. Ordered a CJ Nelson Sprout (online orders are smooth and confirmations are on point) and a few weeks later just walked in and picked up a HB Moe. On both purchases they answered all my questions and they were never in a rush! Need to mention Sean helped me on both purchases and was awesome! read more

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Best service and selection best go to place to find everything surfing plus! Guys there are very educated in surfing needs. read more

Did an online order for a FCS II 8.0 Christenson Longboard Fin for my 8'0" Moe on 13Jan and got it on 15Jan just in time for this week's south swell. HSS is always quick to get your online order out the door for speedy delivery to you. Quick, easy and simple. Mahalo HSS. read more

Great company to work with. Fast and friendly service, shipped same day, took good care of packaging.

These guys are awesome. Ordered online and the product came promptly with a nice handwritten thank you card. Great touch fellas, Mahalo!

Been buying items from these guys for years, even after I left Oahu. The customer service is second to none. It's refreshing that a company actually focuses on little details to make the shopping experience more enjoyable. They go above and beyond all expectations. Appreciate it guys! read more

I just had a really enjoyable shopping experience with the Hawaiian South Shore store recently. I was feeling a bit lazy & did not want fight the Christmas traffic so I ordered a couple of items online. A day after I had placed my order, I received a video from David, the store owner. He was checking on the condition of my order, making sure the items were in good condition & getting them ready for immediate shipping. I was really impressed with this type of customer service!! The items I ordered were priced very good & combined with the free shipping, what a good deal. Aloha Ed T read more

Way easier to purchase surfboards from Hawaiian South Shore and ship it, than going to an on island Kauai surf shop. Literally, the same price. Mahalo HSS read more

Absolutely the best customer service I have ever experienced. Quality products & shipped very quickly. I cannot recommend Hawaiian South Shore enough for all your surf & apparel needs! Mahalo to this amazing staff! I've been a customer for several years now & they're always upping their game. They go the extra mile on every interaction I've had with them. read more

Super fast shipping! Great price! Even hand written thank you card! I'll be supporting these guys business. Mahalo read more

The sales team is awesome. Service is on point best service ever selection of boards and accessories were awesome. The value in the pricing of all the boards I bought are reasonable best prices highly recommended DAVID and sales team provide the best service I've ever had in surf shop read more

Great boards and great customer service Beautiful store too! I'd buy from them again read more

I spoke with david the other day about some fins that are hard to find right now. He had one set left and I bought them. Hawaiian South Shore surf shop is so easy to deal with. They are kind and knowledgeable, super great customer service and free shipping. what more could i ask? I ask. thanks David, i will continue to support your shop for sure read more

5 Stars all around. I've bought many boards from this shop, they always have a great selection of the best recent brands and shapes. Even though they say they do not have a return policy on many of their items, when I had a very legitimate issue, they came through with a more-than-reasonable solution. I don't see what more anyone could ask for from a local surf shop and I highly recommend them. A+ read more

Bought a board in February said it will be here in March. When march came said it will be here in June. Called to complain owner said it's not his fault and got mad and cancelled my order. read more

Hawaiian South Shore - Outdoor Gear Near Me - Honolulu, Hawaii

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Best surf shop in Hawaii!! Great selection, service and location. Been coming here for years and it gets better every time.

It's been a long time since I wrote a review, but this shop and its service has me compelled to do so. Went for an online order, came out with feeling like I made friends and got some ins with the owner! After I placed my order online, I received a text not too long after showing me that they received my order, and attached a personalized vid showing the items and giving thanks for the order. That was enough to make me feel good about the online process, but upon receiving the order, I see that it is vacuum sealed (smart touch!) with a few other nice personalized touches and extras inside that weren't even necessary, but sets this place apart from the rest. Other surf shops and stores in general, take notes! read more

I treated myself to a brand-new surfboard from Hawaiian South Shore. Brett, the manager, assisted me. He helped with board selection and was very patient with me while I tried to make up my mind on which one to get. Most important thing is he steered me away from one that would have been less than ideal for the type of wave and conditions I mostly surf, thus saving me from a less than satisfactory experience. After I took my new board for the first time, I was so appreciative of his advice and knew I had made the right choice! This is where expertise and care for the customer combines to make for a great outcome. A couple days later, I wanted to change the fin configuration but I couldn't do it on my own because the fit was so tight. I went back to the store for help. Sean was glad to assist and got it done in just a couple of minutes. Great service! Be aware of the posted business hours; they have "surfers hours" (11:00 am opening most days) so don't show up too early! read more

What an incredible buying experience! I purchased a set of fins I had been looking for, and I immediately received a text confirming the shipping address followed by a short video clip of my order being put in the mailbox. To top that off, my order arrived in Los Angeles 2 days earlier than scheduled! Epic service, and would 100% order from Hawaiian South Shore again. Thank you! read more

Awesome products. Excellent prices. Mahalo for the super fast shipping. Definitely planning on going back for more stuff.

The staff is amazing. They are so willing to help you find whatever you are looking for. As far as safety precautions, the staff is all wearing masks and enforcing social distancing. I felt very safe shopping at Hawaiian South Shore. Great vibes all around! read more

Everyone was amazing. I had ordered a board and didn't show up. Hawaiian South Shore literally had the only one in the U.S, Japan and Oz in my size. They got it shipped out the same day. Sean called to make sure details were right. Then Fatima and Chykka tracked it for me. Came with a really nice card and T-Shirt. First class operation all the way. Scott B read more

I've been shopping here for well over 20 years (?!) and I buy at least a few boards here per year when I am in Hawaii. Probably the best part of this shop is that Dave always stocks the "good stuff" like Firewire, JS, Lost, FCS and Da Kine. They also make great content with interviews of shapers and customers which is VERY useful when trying to decide on your next board. I do still have to shop for accessories elsewhere, like T&C, HIC in Kailua or Surf and Sea in Haleiwa as they have more complete inventories, but as an overall surfboard shop, you cannot beat HSS. If you are in town (south shore) this is where you need to go. Mahalo braddahs! read more

I must say the team here is exceptional. They know how to treat customers and really make you feel like you are a priority. I will be a customer here for as long as I surf and I'm confident that I will always receive the best service possible. You really don't need to look anywhere else! read more

Letme just start by saying this is my ABSOLUTE FAVORITE surf shop in Honolulu. I always get my gear here, and the workers go ABOVE AND BEYOND each time to help me. Well, I bought a traction pad for my surfboard 4 days ago. I had cleaned my board pretty well before applying the pad and left it on for 48h before taking it out for its first session. As I was surfing yesterday, a part of the pad came off. I brought my board in to explain what had happened. David immediately told me to pick out a new pad and that he would help me apply it himself. He spent 20 minutes just wiping it down and really making sure it was clean before applying the pad. He also helped me re-wax my board and gave me some really good surfing tips. He also WALKED MY BOARD ALL THE WAY TO MY CAR AND PLACED IT INTO MY CAR FOR ME (keep in mind I parked a block away). Literally went above and beyond. I will forever be a loyal customer. Mahalo!! read more

Hawaiian South Shore - Outdoor Gear Near Me - Honolulu, Hawaii

You have such friendly knowledgeable service. Need a board? Need it custom? Get it here. David's posts on Facebook are always so interesting that you need to stop by the Shop to meet him & gang. My kids love the skateboards and wax for their surfboards, too. It's always fun to stop by to see what's new in their clothing line of goods. read more

Been shopping here for years and years...but I think it's time for me to go elsewhere and give other local businesses some of my hard earned money. They obviously cater to Japanese Nationals which is fine. They're super nice to help, they buy and they don't return. I don't have any problem with that and in fact, having worked retail myself, I liked helping them too and gave me a chance to brush up on my Japanese speaking. My problem is with the owner David. He can be rude and grumpy for no reason as if you are bothering him for just talking to him when he's standing on the sales floor. On more than one occasion, I feel he has been unnecessarily rude and acted like an a$$hole for no reason. One shouldn't be made to feel like that especailly when you're making a purchase. I always had great service from all the managers throughout the years so at least he knows how to hire them. read more

I went in looking for a particular model and Brett greeted me the second I walked in. I had some questions about volume and board length in relation to my height and weight and he knew exactly what he was talking about. I felt enlightened and taken care of. Super friendly vibe here and they've got everything you need to get in the water and have a blast. read more

Great friendly service. Though, one of the guys there is kinda awkward and should probably be trained on talking to customers. Other than that, my favorite place to stop by for surf supplies. read more

David is great, he quickly communicated with me and shipped my Halo fins next day!! Received quickly in SoCal and in wonderful packaging. Best shop on the south shore. read more

I just picked up my Seaside And Beyond in Thunderbolt Red a week ago. Thank you very much David and his staff for all the excellent help . I can't wait to get in the water with this board. If you are looking for a new board or accessories check them out there are the best in all your surfing needs. read more

I went into the shop inquiring about some new LOST short boards. Brett was very very helpful and knowledgeable about the boards. What I liked most was Brett's customer service skills he was very friendly and patient with all my questions I had even if I repeated a few. He brought out different board selections for me and was so kind. They didn't have the exact dimensions I was looking for in a board in stock but due to his customer service I will check back another day. Thank you Brett for all your help and I will highly recommend your store to my friends. read more

Staff is super friendly. They greeted me at the door right away, and brought down multiple boards for me to look at. They also have a great selection of surf accessories and clothing. read more

Wanted to give a much deserved shout out to Brett and the gang over at Hawaiian South Shore!! Recently purchased 3 Lib Tech surfboards and couldn't be happier with both the product and the service. Super friendly, ultra knowledgeable, and completely honest which made the entire experience a great one. Much mahalos and massive respect braddah Brett! read more

Da all da guys at Hawaiian South Shore are supah nice and helpful. I really appreciate their friendly customer service! Bought several boards from David, Shaun and Brett--no pressha sales, just good kine Aloha. read more