The service here is still far more superior than the corporate superstores. The selection and availability of products is going down though. Went here looking for just a water can for the garden and the only one available was for 59.00 bucks. Ended up going to Home Depot and grabbing one for 5.98. Love this store but it's becoming difficult to find things here. read more

44 reviews and 4.75 stars can't be wrong. Plug in Home Depot, Loews, or even OSH.... you'll find 2 or 3.... 'nuff said. I have to agree with the previous post here. It's littlered with "kids" who have a sense of responsibility and ownership. They may not have the answer, and fart around a bit, but catch on that you are looking for something and take ownership in whatever it is you need or looking for. Wanted to edit my post for clarity.... I gave it 5 stars, but my commentary wasn't enough. Fantastic, fantastic, fantastic. The hiring mentality of the ownership is fantastic. Knowledge is pretty dang good, for the size of the store (you aren't going to get a guru on installing water heaters ...but maybe). Hardware is a little secret good bargain and selection. read more

This place is a good example of having to pay a little extra for better service. It still has a mom and pop shop feel even though it is a chain. The employees I've dealt with have all greeted me and asked if I needed help right when I walked in. For a hardware, this is a big deal after frequenting Home Depot and Lowe's, both which are very lame in the service department. I've had good experiences at this location and hope they keep up the same friendly attitude lacking at other hardwares in the area. read more

Love this place, its 2 miles from the house & everybody is very friendly & helpful. They got basic lumber, a cool (small) nursery, TONS of hardware & most things you will need for basic life here. Something nice about going in on a foggy day & getting a free cup of hot chai or cocoa to enjoy while shopping :-) read more

Little bit of everything here. Great place to get in and get out quickly which definitely offsets the price increase versus the big box stores. Most of the staff is friendly and helpful. I would rate 5 stars but like other reviews have stated the younger girl at the register is a bit condescending and seems to be bothered by having to ring you up. Oh, and free coffee! read more

They are smaller then other Ace stores, but recently it seems they are working harder on their customer service. In particular Karl goes out of his way to help. This is my most recent review of my local Ace, and I do recommend them. read more

Terrible experience there from the manager on down. Seems that I'm not alone. They could care less if you spend a dime there just as long as they don't have to give you any customer service. read more

I always thought of this place as where the Terra Nova students got their first job, but I was really surprised by how helpful these guys were. I was in a pinch today and the gentlemen there came through for me. I needed a light timer, and called at 5:40p (they closed at 6p) to see if they carried it. Austin answered and was very kind and let me know what they had, so I said I'd be right over. I was there by 5:45. Both of the young men working there were very nice and helpful, and helped me find what I needed without rushing - I always try to make sure I respect a business' time and their business hours so I was sure to be out by 5:55p, but they had such great attitudes and we're so helpful, listened to what I needed and made sure I got the right item. Thanks, Guys! read more

Everyone here is an absolute delight. I've gotten excellent customer service from genuinely nice people time and time again. Specifically, I needed a ton of help getting my potted herb garden started. Walked in on a whim with really no plan. Now it is thriving thanks to the help I've gotten here! read more

Convent, local, and very helpful and friendly staff! Well priced selection of the common everyday hardware, tool, and craft/construction supplies. Always happy to help me order in a special purchase if it's in their catalog or I need something in quantity. Great choice of hardware store for any DIY Handyman. read more

The manager, OJ, is awesome! He was so friendly when we came in to buy a grill today. There was not a grill cover for our selection in stock, so he ordered one for us. He helped load the already assembled grill into our truck and sent us happily on our way. His helpful friendliness made my day. read more

I believe in shopping local, and I know our Linda Mar Ace aims to give the coast an opportunity to get the normal hardware, tools, and nursery items that the big box supply stores offer over the hill. They do a great job and today I had a wonderful experience buying a pretty high end BBQ. I knew that the pricing would be a bit higher than over the hill, so I entered the store saw the bbq I wanted (Web EP310) and asked Joey, who is in charge of BBQ's if he would possibly price match, so I could buy local. He shared that he would, and that was all it took for me go their direction. I asked about assembling the unit, and they shared it was a 25$ charge which is very reasonable. When the staff realized that I was moving forward with the purchase, they even lowered that price. It was outstanding customer service - and it's exactly whey I went there first, before going to lowes, OSH, or Home Depot ... and now I feel like I'm in a win-win situation since I got the price I want, will have a fully assembled unit (it's going to be ready this morning), and have given to my own economy. Go to Linda Mar Ace - they rock! read more

This place is seriously a lifesaver for me! I'm a crafter, DIYer, gardener and my husband owns a construction business... One or both of us are in here pretty much every day. They always have what I'm looking for... Random sized light bulbs, obscure bits and bobs, gopher wire... Plus keys, lumber and plants... And they special order stuff for you, too. My kids love coming here and getting the obligatory tootsie roll pop at the register and marveling at the containers of lady bugs. The staff is ridiculous...ridiculously NICE! I don't know their secret but every. single. person. that works there is super nice and helpful! I love the older men who always help me in the nut, bolt and screw aisle (seriously, that crap is crazy! How many different sized screws do you need? Lol!) and never get irritated when my kids lose their minds and start pulling all the bolts out of the drawers. I love the garden guy and his hat who is always so friendly and answers all my questions patiently. I love the friendly guy, Mac?, at the register who is always so polite. I love Tara who will shoot the breeze with me about crafts and gardening. One time I was short on cash and was going to put one item back but she insisted on paying the difference out of her own pocket! I love the other ladies, too Linda and Kate, who always remember my kids and are always so friendly! And Karl in lumber! I know I'm missing someone but trust me... They are all fabulous! My only suggestion would be that maybe the employees might like a little music playing in the background... Sometimes it's so quiet in there! read more

While the ACE Hardware in Half Moon BAY has a much wider breadth of products in stock, this store is the only place to go for paint. Service starts at the top with the GM, Rako, and trickles all the way down to the stock people. Clearly service has been drilled into everyone's heads and it's the greatest. This store is the only one we go to now for all of our painting needs as Rako went the extra mile to find the custom colour paint we needed from Valspar and delivered on time as promised. read more

The store is rather old and would benefit from some renovation. The staff is nice and consists mainly if teenagers wirking pastime. Some of them are great but some should be better trained and supervised by management. read more

I will not shop here again. 2 weeks ago bought some outdoor plants, specifically asking if the deer would eat them. They told us no. After planting them, all the flowers were gone two days later. My fault, we should have looked up the plant first. So not going to fully blame them. Today I went back, asking for INDOOR soil. Cashier told me which one to get. Came home and planted my indoor plant in the pot with the soil. Within minutes, my entire house smelled like manure. Had to take the plant outside. Called to ask about how to return the soil. Manager told me that since the bag was open, I could not bring it back. Told me he uses that particular brand all the time. So either he likes living in a house that smells like shit, or I got a bad bag. I told him maybe my bag was bad then. He said sorry, bag is opened you can't bring it back. REALLY? I took your store's recommendation on it, it was horrible...you really can't take back a $10 bag of soil? Horrible customer service by the manager. read more

The best thing about this place is the service. Being able to actually find someone to help you, someone friendly and knowledgeable, is truly shocking in this day and age. Plus, they're the only dealer on the Peninsula for the new zero-VOC Mythic paint (which I also highly recommend even though it's awfully pricey). read more

Free coffee, totally nice people who want to help you, well stocked, ok nursery in the winter and rockin in the summer, gravel yard and the kind of aisles of hardware you used to roam when you went with your dad on the weekends to fix stuff. My GO TO place - and if they don't have it they can order it for you. read more

The only issue about this place is the price--everything is about 30% more than the big box stores--however, when I'm in a bind, I go here rather than fly over the hill to Home Depot. I understand the need to make a profit, but I'd gladly come here more often if they'd lower the price a touch. read more

Hi I really want to support family run stores and local business. But I consistently receive poor service here at ACE on San Pedro Rd. To sum up my experience: Prices are higher, selection poor, and very poor customer service. I wish a new hardware store would move into town. I would pay the higher prices. This is the first yelp review I have written so you know that I am really discouraged. I purchased a week wacker at ACE on San Pedro. The first time I used it it ran out of the nylon string. So I brought the spool, cap and box into the store to make sure I got the right string replacement string and for some quick help to restring. I received the wrong replacement string and no help with anyone knowing how these weed wackers work. 1. Despite the fact I brought the original box and spool holder and cap I was given the wrong size nylon string. I mentioned to the employee that the string was thicker than what I had used previously. She told me they only have commercial and residential size. Now at home trying to string the spool I see that it says specifically on the cap to only use .065 Line, not the .080 string. 2. That brings me to the second issue. I asked for assistance some instruction on how to string the product...Again my first time using the product. I counted 8 employees there and non said they knew how to put the string in to the Ace product. Among the responses I received "I was told to ask my neighbor to show me". Or that I could watch a u-tube video on line. I asked if they could print instructions for me as non came with the product. One lady printed generic instructions that had nothing to do with this model, no pics and did not work for me. I asked to speak to the owner who I had seen in the store but was told I could not but that I could write him a letter conveying my situation. This is all to common experience here, poor service and once you buy something from them they do not support the product with accessories. I will have make a return trip to return the string. I am dreading dealing with the staff again. TCH read more

Service here is still uneven, but it has improved. It is still dark and gloomy here.

It is tucked a little out of the way and always forget it is here. Nice selection of stuff and store is bigger than it looks outside. Helpful folks and while prices seemed higher than a big box store there was also no line, convenient parking. A worthy stop. read more

I'm Linda Mar born and raised. I have memories coming here as a kid and I used to work here for around four years. I love what they are doing with the remodel and the inside is looking great, but what the hell is going on with their stocking? I came in to get some large tan bark for my yard in the summer and they didn't have any. I came in for a pressure treated 4x4x8, they didn't have any pressure treated wood in their lumbar yard. I just came in today for some bark thinking that they would surely have some by now. No large bark; they have not stocked it in months. I am telling you as a former employee both at this store and other aces, it takes literally 60 seconds to order a full pallet of tan bark. I mean what can you even do? I'm trying to support the local business, but they are consistently not stocking the very basic things that a store like this should have. These are items that practically sell themselves, just order some damn tan bark so I don't have to drive to the other ace on the other side of town. read more

Surprisingly large store with a great variety of items. Shopping here really feels like you are supporting a local family-run business. The staff are all super-friendly and helpful. The prices are right and the store is clean, altho a bit outdated. But I love to come here to shop. read more

Everyone that works here is very helpful and concerned about helping you find what you need. I've usually found whatever I was looking for, and have occasionally special ordered things. The selection in the garden area is sometimes a little spotty, but this might be a seasonal problem. read more

Large variety of goods. Staff knowledgable and helpful. Saves a trip to Home Depot.

I found the store to be very clean and well organized. The store is stocked with 1 million items, and the lumberyard is very diverse. There aren't that many staff members though, so you have to track them down to get help finding what you need. I went in to get some keys copied, and after I found the staff member, it only took five minutes to copy 2 keys. Very fast service. I'll be recommending this place! read more

A superb neighborhood hardware store, particularly for the minor fix-ups. An excellent variety of hardware goods at good prices. I've found that most items are priced similarily to the megastores (home depot/lowes). The lumber selection and quality is not great -- so I've gone elsewhere for that. Personable, knowledgeable, and hard-working staff, who are mixture of young folks (high-school/college students?) and more experienced folks. It's a great place if you live along the coast -- Pacifica and Half Moon Bay area. read more

I love this place. the first thing I think of when I go shopping is, "Can I buy it at Ace?" they have just about everything. You NEVER have to hunt someone down to get help. Ace has more staff than 3 Lowe's combined. Feels like the hardware stores I remember from my childhood. I appreciate this gem of a business. read more

Our local Ace is an excellent store. They stock what I need and are extremely helpful when asked. What more can we want in a local hardware store? We have other choices if we need big box hardware a few more miles away, but we always shop local when they earn it, and this ace has many times. read more

Decent selection, reasonable service. When in need of typical hardware parts this is my go-to. For larger projects, I usually drive over the hill, but I have found a few occasions (e.g. cinder blocks and pavers, concrete and mortar, etc.) where this store has equal or even better prices to the big chains. Yes, they are mostly young kids in there but I'm surprised by the negative comments in reviews... Been coming here for 10+ years and I have no complaints. The nursery is pretty well stocked and has reasonable prices as well. read more

Hi there, We love Ace, so this message is awkward to write, but there is a very long thread on "nextdoor" about property owners not keeping up their properties and Ace is on that list. The entire Ace lot, as well as the land between Ace and Castle, is overgrown with dangerous, dead, dry weeds, which is ironic given that Ace sells plants and landscaping supplies. We assume the problem lies with Ace, because the land directly in front of Castle is not the problem. If we are mistaken, my sincere apologies. Given that July 4th is fast approaching, and that dried weeds increase the fire hazard caused by the illegal fireworks (we only have one way of escaping a fire in Pedro Point), would you guys please clean up the property? A few colorful plants would be an extra (much appreciated) bonus, but eliminating the dead weeds is the priority. I am probably the only one willing to stick my neck out and ask, but I can promise you that all the neighbors will appreciate anything you can do to reduce the dangerous fire hazard prior to July 4th and beautify the gateway to Pedro Point. Many thanks! Your Customers and supporters, read more

In the last four weeks I have shopped at the Linda Mar ACE store several times and found each time to be most pleasant. The staff is always friendly and very helpful. They help me select the lumber and load it for me and always know their products and field my questions. They can special order items and offer some discounts on certain handy items. Plenty of staff in the morning, a goodly inventory and their prices are better than Lowe's and OSH in some cases. I head to ACE now instead of Orchard as the Linda Mar store is a much friendlier place to spend my money. I give this store/staff five 2x4s. read more

Lil town feel to this hardware store. Great staff , somethings are a little expensive -1 star

my thanks to linda and kate they always are their to help me and great me with a smile read more

Don't go in after 5:30 and expect a welcoming crowd of employees (especially the gal at the cash register who rolls her eyes when asked a product question). I have been here during the weekdays when the kids are in school, and I know that customer service exists. But, 30 minutes before close on a weekend when the weekend team is on board......Keep your expectations low. read more

I needed to get 2 keys, I walk to the service counter and rang the bell, the attendant came within one minute and he made the keys in no time, very pleasant. when I walk in the manager walked by me and greeted me with a nice smile. I love this location read more

I know these people try but they never seem to get the job done. The staff is not very knowledgeable or terribly friendly. Take your chances if you like. A drive a little further to another ACE pays big dividends. read more

Bait and switch. I live nearby and I would really like to use this store but my experience today did that in. I looked at the local ad for this store at acehardware.com and saw a great price for the potting soil I needed. When I went to the store they did not have the flyer, and after I suggested they look it up online, they refused to honor the price even though they saw that it clearly states the price is valid from 4/1/2014 - 4/30/2014. They walked me out of their store over $4. I am about to spend several thousand dollars re-doing the landscaping on my house and now they will get none of it. I called the Ace Hardware in Half Moon Bay and they are honoring the ad. read more

My lifesaver! Long story - but my tour bus bottomed out by the Taco Bell. I had a bunch of kids and their teacher and chaperones wondering how long they would be standing by the side of the road on the last night of their trip. I desperately needed to find some 4x4s according to the driver. Got ahold of Dave (the owner) just as he was locking up for the night. But he stayed open so we could get them...and our driver was able to jack up the bus and use them to back out. Dave saved the day! What a great guy. Thank you!!! read more