We're always able to find everything we need for our home improvement projects. You can conveniently order things online and the pickup is ready to go an hour later and placed in a pickup locker located by the front door. They also offer free kids workshop the first Saturday of each month - we came for the first time this month and my kids got to build a keepsake box - the store provided all the materials needed to build this and it was a great way to bond as a family and get the kids busy. read more

We live in Ingleside and drive to this Home Depot, it's our favorite. I love how they redid the parking lot but they forgot to add shopping cart return. A lady judged me for leaving it in between cars. But I didn't want to leave my child alone in the car. read more

I came for some plastic planter pots and was happy with the selection. They have a wide range of shapes, sizes, material types. Their plant selection is also big. The store looked well stocked and clean. The self checkout station allowed cash which I'm glad to see. Not everyone carries cards read more

The Home Depot - Flowers and filler flowers - Hardware Stores Near Me - Colma, California

Excellent service, they'll tell you where to find the tools you need, and the friendly consultants at the checkout will help if you have any questions. They also have a large assortment of garden supplies. I highly recommend them. You can also find a range of products for the home. read more

The Home Depot - Hardware Stores Near Me - Colma, California

Went back for some more material. A gentleman name Paul helped me out greatly!!! He guided me to the right kind of stain finish and told me what is right for my kinda project. These folks are amazing! Love this Home Depot. read more

Great Home Depot Usually come here for _gorilla hair _compost bags _herbs Protip: Kelly's deli has outstanding breakfast burritos read more

The Home Depot - Hardware Stores Near Me - Colma, California

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Manny was very helpful and kind. He helped me putting a huge mat in my car even though he already clocked out. I appreciate his help and kindness! read more

Customer service refuses to answer the phone. Not a huge fan of places that require me to drive an hour roundtrip just to get a question answered because they don't feel like taking calls. read more

I made a charge on my Home Depot credit card on 7/3, received my statement on 7/16, and paid the balance in full on 7/22 through through my bank's electronic payment system. However, my August Home Depot statement showed it overdue, with a late payment fee. Followed the instructions on the Home Depot website, I sent a letter to the Investigations Dept, including all the required information (dates, acct numbers, etc.) and a copy of my bank statement showing the payment. The Sept statement came with the charge still in place and another late fee tacked on. I called Customer Service on, and was again told they were "looking in to it." and I should await a letter. Hearing nothing, I called again and was told it was being "investigated" and I should, again, await a letter. A letter finally arrived, saying they were "looking into it." Meanwhile, I received notice on 9/21 that my credit score suddenly plummeted by 90 points, owing to an overdue payment to Home Depot. Warning! This is a risky company to do business with. read more

Most of the staff were helpful enough to assist you or point you to the right direction. One of them, when asked to pull a merchandise off the shelf, tried to hand us a box that was crushed and partially opened. We politely took the box and when he left, we switched it out with another one that is not damaged looking. That same day, we purchased a few home appliances and the wait was long to get helped. There were only two people that worked in that area. The one we approached said, "sorry I'm out of here". Consider staffing that section maybe as there were a few people waiting around to be served. What took this rating way down was the cashier. There was no line and this cashier was just standing there so we approached her. She was super unfriendly, literally throwing our purchases back in the cart after scanning them. Stacking heavy stuff on top of light stuff which crushed the merchandise. Sorry but these items were not cheap. While she continued to scan the products, I rearranged the cart to make room and mentioned I don't want my purchases broken. She leaned over and muttered... "next time go to self checkout". Crazy how it must have been a really bad day or she just hate her job. Is customer service a thing of the past? read more

HD is an exercise in brain rot.... Employees see you and run the other way. Inventory is crazy.... looks like it's instock and it isn't. Private label products are dreadful i.e., Glacier Bay read more

The Home Depot - Hardware Stores Near Me - Colma, California

Employees are all very friendly and super helpful! Shout out to James in hardware for helping us find our tool storage workbench and Ashwin in the lot for helping us put it into our car. read more

I don't know why this Home Depot has such lower star rating, I personally have always had a good experience here. I ordered my kitchen here last year, the process was long but the final result was a nice beautiful kitchen. I agree that you have to learn how to navigate in the process, but the ones you learn the system you can get things done efficiently at Home Depot for a reasonable price. read more

I was in a pinch and needed to rent some equipment last minute. No other Home Depot had what I needed (or were particularly helpful over the phone), but this one came through! As the name suggests, this location is obviously more useful for those who actually work in construction. But even for a hobby DIYer like myself, the process of using their tool rental center was easy and efficient, and the folks there were kind and helpful. A little extra for folks who might be hesitant to step inside: an added bonus of this place is no one questioned what I was doing in there or assumed I didn't know what I was doing which can happen for me sometimes in hardware stores. Just all around an easy and positive experience. read more

The Home Depot - Hardware Stores Near Me - Colma, California

Women and gender minorities beware: the guy in the paint department will ruin your day. I had to come in here twice this week. I'm trying to fill in an area of my wall, which was originally painted with behr marquee one coat. There is very little paint left in the original container, so I took a sample of what was left into the store with me to color match. I found a few swatches that looked pretty close, but the guy behind the counter suggested that using the color matching software would be a better bet. I handed him the sample I had taken from the paint can, he mixed me up a gallon of paint, and I was on my way. But the paint is way too dark. It isn't anywhere close to the color I was trying to match. In my first photo, there are two paint stirring sticks. The first one is the dark color that was "matched" for me. The second one is the color that was on my walls already. The swatches are the colors I think are pretty close to my wall. I don't understand why I was sold such a dark color. The second photo shows it being spot-tested on my wall. So I came back in today, and the same guy was there. He continued to address me as "ma'am" and said that the computer was responsible for the mistake. From a customer service standpoint, it could not have been worse. I'm a trans man. I've had surgeries to look more masculine, I have facial hair, I wear menswear. Nothing about me is feminine. This guy called me ma'am in every single sentence, both times I was there. He asked me if I knew what a gallon was. He was condescending the entire interaction. Then he called me "sweetie pie." I told him he probably shouldn't call people that. He put his hands up, said "we're going to stop right now," and walked away. Sexist, transphobic, rude. read more

The Home Depot - I brought in the paint on the lighter colored stir stick to get matched, and was sold the paint on the darker stir stick. - Hardware Stores Near Me - Colma, California

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One if the few times I've used their tool rental service. Very efficient staff, Ching was working the desk with another gentleman. I had a choice of clearing a drain myself, I needed a electric snake, or calling a plumber. The choice was clear after calling a few plumbers, when they required a diagnostic fee before proceeding, I already knew the issue, a clogged or obstructed sewer drain. By the time a plumber was called, I had already went to home depot, rented the snake and probably cleared the obstruction in the waste pipe. The choice was clear so I didn't bother to contract with any plumber. If you are in need of tools, home depot may be your source providing you have the ability to use them and the knowledge, but really it may take a little longer but the results are the same. I would use home depot again if it arises that I don't have the tools to complete a job read more

28 minutes standing waiting to get a door slab off of the second shelf to much. Not sure more corporate greed cutting staff of just lack of care read more

This is one of the worst Home Depot stores I've ever been to. Only a few helpful employees but lots of other people in Orange aprons walking around aimlessly. Parking sucks and they don't have tap-to-pay. I'm headed to Lowe's to pick up what I need. read more

I am somewhat bewildered by the existence of this store and it's seemingly reduced popularity compared to its sister store which is just one block away and marketed at non-professionals. This Home Depot pro store just has a lot more stuff in it: decking, full-size roofing panels, oversized lumber, and so on. Their stocking situation seems to just be better than the other consumer focused stores... Shelves have all the products that the apps say they have at the store. I've never seen it too crowded to be pleasant. Which makes me wonder if people actually think they can't shop here unless they have a contractors license. Fact check: you can. The "pro" branding is purely a marketing exercise. read more

This is the Bay Area's HD PRO Contractor Store w/ more raw materials incl quantities, sizes, & variety that other locays don't carry or have limited supplies on. It's at the "lower" area of Colma compared to the OG store, which still exists for general purpose. Lumber Supervisor Derek is very patient & informative. Mark who does that dept's ordering is nice & helpful too. Btw, HD's lumber is way cheaper than other lumber stores & yards along the peninsula. I confirmed that after they've been out of a size I needed. HD cc has good perks & rewards. Def get if u're starting projects. Nvm if small one-time shop. New accts get $25-100 off & no interest if paid in full w/in 6mos. Thereafter, u get 10% coupons and/or no int. within 12mos options sometimes. Tip: 10% military discount doesn't apply to lumber so good to use the coupons on that. Perks unlock after $2.5K spent ($25 Pro Xtra Dollars), $5K ($50 Xtra), every $5K til $50K, $10K til $100K, $25K til $150K, $50K til $300K, $100K til $1M. read more

The employees are friendly and very helpful. I had an attendant assist me with cutting full wood beams that went the extra mile to ensure a clean, precise cut. read more

I was helped by Roger. He took the time to help me locate all the times I needed. I appreciated it! Prior others have just pointed me in the general area. read more

Greatly appreciated for Home Depot employees for the caring of their customers. What happened: Last night we purchased two toilets and two boxes of LED lights. We used self checkout, the guy at the self checkout asking if we needed assistance to load up the two toilets to our car. Then we pulled over our car at the exit and another employee helped us load up the two toilets. However, we kept focusing on the big toilets and did not realize we left our LED lights at the shopping chats with a green bag. Then I went back to the self checkout today and sooooo luckily the Lady called Olga who is on duty today found our paid LED lights and also our green bag, she also confirmed with her co-worker last night who still remembers us. The lady made notes on our stuff. Finally we lost but found! Otherwise we have spend another $60+ to on those LED lights! Thank you ! read more

The Home Depot - Hardware Stores Near Me - Colma, California

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The staff was great, they were very helpful and answered all our questions.Will be coming back! Thank you so much

Customer service , I order materials through the website and when to the branch the sales rep gave the all his attention but the branch didn't have the materials I needed for my roof read more

The customer service is very good and friendly. The item selection is sufficient for what I need most of the time. Compared to Westlake HD, this location has better selection of Christmas trees during the season. I love shopping here. read more

Rather than coming in store to The Home Depot Pro for Damaged or Missing Parts from Online Orders: contact Customer Support at 1-800-430-3376 within 30 days of delivery for resolution if an order arrives damaged or incomplete or is in need of replacement parts. read more

As far as I'm concerned this Home Depot pro location is awesome! I went to 2 other locations wanting to buy a pallet and they said, "ah, no!" One of the locations recommended that I go here, I asked and sure enough, they sold me a pallet (for an important project). The people were as helpful as any huge warehouse store. Lastly, COVID protocols were enforced! There are a lot of Home Depot's in the area, I'll come here first next time ! read more

We order a door from this location and waited for 2 months it. Once we inspected it, the door was unfinished and nail holes were not filled. The door was not polished enough either. We talked to customer service and waited 3 weeks for a reply. In the meanwhile there was no one contacting us, we always had to contact them. On top of that, all they offered us was to take back the door but with a restocking fee. I don't feel like we should be charged for their mistake, all I asked for was to fix the door. Never wanted a return. Never could get in contact with the store manager. Never had a reply and never had communication what so ever. Truly a horrible experience and bad service. We will go to Better Business Bureau to complain about them. A note is that we also purchased the door based on the image, however it looked nothing like the image when it came. Once we told them this they said they wouldn't fix it as the door "came as is". read more

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I can't even give the Home Depot a single star as the window/door department is staffed by the 3 Stooges. If there is an award for incompetence, they are at the top of the list. No one knows what they are talking about. If they give information, it is usually wrong. No one answers the phones. And when someone does, it is a central answering service with no knowledge or ability to help. Just read all the reviews. Home Depot has placed customer service at the bottom of their priority list. Actually, I don't even think it is on their list. DO NOT go there for door screens. read more

This review is for the wonderful man whose name I believe is Dave who helped us in the lumber cutting section today. My husband and I were taking on a big DIY project (a wall mounted bookshelf desk combination) and needed wood for it. Dave helped us cut a large piece of plywood in to the 5 pieces we needed so we were able to save on cost. He was so patient and helpful and kind and truly made the experience that was a little daunting very manageable. His customer service and generosity was unmatched with anyone I have ever encountered at any Home Depot. The man deserves every gold star there is. Also we finished the project in one evening as we had hoped to and it looks great. We couldn't have done it without him. Thank you Dave I hope you see this!!!! read more

The Home Depot - Hardware Stores Near Me - Colma, California

This is my favorite Home Depot because there are generally fewer incompetent landlords and deadbeat moms scuffing their feet around and they tend to have an actual Milwaukee rep on site who will find whatever you need wherever it happens to be stored without a complaint but, make no mistake, it's still horrible. Aside from the one old dude working in electrical who actually knows what he's talking about there is not a marginally useful employee anywhere. They all just stand around staring at their phones in the middle of the aisles--refusing to move for any reason--and most lack the capacity for even rudimentary human speech in any language. The dude at the paint counter is especially worthless and just angrily points in random directions in response to anything you ask him. Lord help you if you need to buy anything that doesn't have a UPC sticker on it because typing words on a computer is not a skill that is required to work the register. Their wire prices are also 100% higher than McMaster-Carr's so you know you're being ripped off hardcore. read more

This Home Depot is terrible! I came there with my brother in the afternoon to buy a a torque wrench, breaker bar, and a pair of jack stands to work on my car. I found the torque wrench and breaker bar, but it was locked up. There was no button for me to press to call for help so I went to look for help. I asked 4 different employees, 3 of them said "just go back to your aisle, someone will come". No one ever came to help me. The last person I asked, she sounded very mean saying "OH IM ON BREAK ASK SOMEONE ELSE ", and I thought okay I'll just ask someone else, you could've just said "oh I'm sorry, I'm on break, let me find someone who can help you! :)" I ended up waiting for like 30 minutes and gave up, just bought it online lol. If they don't want my business then it's fine, I'll just do my business online. read more

It's not very hard for their cashiers to look up what we are purchasing but picking the most expensive thing, because they are too lazy to actually look at what we are purchasing. I had to tell the cashier twice that was not what we purchased. She tried to argue with me, umm, the picture does not look like what we are purchasing. Too lazy to turn around. In the past 3 years we have given this store our business, even when Covid was at its worst, we shopped here, but the customer service has gone down hill. Try listening to us, don't argue and maybe turn around and look at what we are purchasing. I don't know, it's harder and harder to spend our money at a place that treats you like crap. Thinking of giving our money to a smaller hardware store who actually cares about their customers. Just saying hello or smiling would be nice. I understand that retail isn't a piece of cake, but a smile and being nice goes a long way. read more

Pro location has better and more lumber than any other Home Depot or Lowe's I've ever seen.

Never order anything that needs to be delivered from Home Depot. They use a company called TEMCO, which is completely incompetent. We ordered a washer and dryer plus installation and haul away. We have tried to receive our items 4 FOUR times. We still are without a washer and dryer. Here were their attempts: 1. They dropped the dryer and damaged the door. Had to refuse delivery. 2. They showed up with only a dryer. No washer, no instructions to install or haul away. 3. They showed up on a day when delivery wasn't scheduled, we weren't home. 4. They just didn't show up. When we called to ask a very rude woman told us the driver didn't make any of his deliveries today. What??!! We ordered these items in June. It's now late August. WHAT EVER YOU DO, DO NOT DO NOT DO NOT HAVE THE HOME DEPOT DELIVER OR INSTALL ANY APPLIANCE IN YOUR HOUSE. read more

Many years of going to Home depot. This "PRO" is worse than a regular home depot store if you ask me. First, I called last night 15 minutes before closing, I realized I needed to hold something, NO answer for 5 minutes straight. I then tried again, but still no answer so I figured people either left for work early or didn't want to help me out when it's 15 mins till work ends. It's fine.. so I woke up early.. I called in this morning at 7:30am -ish since I know they open at 6:30am. Funny, no answer after 3 minutes, so I hung up..(checked the time to make sure they're open, and called again). Someone answer. I called just so that I can put some insulation on hold since I needed over half of their current stock. Would be costing around $700 or so in total. I was greeted by a guy over the phone who sighed when he answered and obviously sounded like he didn't want to be there. Let alone answer my call or help me out. I get it, nobody sounds like Ned Flanders early in the morning, so (I was not upset over it). Maybe they don't pay him enough..who knows. Anyhow, he proceeds to tell me that they don't put anything on hold, and I was confused as I've never heard of any store especially as big as Home Depot who does not hold any item for paying customers. (I'm not even asking for them to hold over night or all day. I just wanted a few hours hold so that I can get it when I head out.-but of course they don't even care to ask how long) He puts me on hold to check with someone, then tells me again that they can't hold anything. I told him I can't understand why. He says, we're "PRO", im like..okay I don't know the difference, aren't you Home Depot anyways. He's like yeah but we're "PRO". I really don't get it. He says " the only way we can hold anything is if you bought it." Well that's weird... Last week, I actually had a huge gas water heater tank for hold up front at a Santa Cruz Home depot location .. and they were very diligent about their service. I called the night before to had them check stock in person.. walking to the item to make sure it's there. they can physically see it and then have them hold it overnight so that I can be there the next day to buy it. They did exactly that. No problem there. So back to this "PRO" store, I thought it should have even better service if they're "PRO". I don't understand this at all. Will take my $ to spend at Lowes since they're cheaper anyway. The insulation is about $23 bucks each one here, with discounted 20% if you buy over 20 pieces. However, at Lowe's $20 each piece, and 30% discount if you buy over 20 pieces. Well... that is couple hundred bucks of savings. They also have 3% cash back if you use Rakuten making the purchase directly online from Lowe's website. Home Depot however, has taken itself off Rakuten entirely & also more expensive. Additionally, Lowe's website has 24/7 customer service on chat support while Home Depot doesn't even have chat support anymore. Lowe's website also indicates a tax credit for doing insulation this year which links to the energy star website for you to fill out forms for tax credit , whereas with Home Depot, they don't even tell you of this program. It's hard not to compare when they are THAT Much better. I'm glad there is a more competent competitor out there. read more

Going to this home depot is okay. They have a lot of materials a normal home depot doesn't. I don't recommend getting scheduled delivery from this location. I ordered a water heater and some piping and the water heater came with a huge dent and they didn't even include the piping. Whenever I called to ask about it they hung up on me 4-5 times. Eventually I got them to bring the piping after three days, but they didn't care about the damaged water heater and suggested I bring it back to the store (impossible without a big truck.) read more

I lost 25-feet of fencing in my backyard due to a wind storm so I thought building a fence is easy enough, except for one fairly BIG issue, this fence is atop a cement wall. I took measurements of the area I needed to repair then went to Home Depot for all the wood. I was surprised to see 16-foot pieces of wood! I had help from a couple of friendly guys who work there because the wood I needed was on the top shelf. After that I needed help with having the wood cut. That's where Xavier came in, he was patient with all the different measurements that I brought in. He double-checked every measurement to make sure that it was correct. From those exact measurements I was able to go home and put together my huge puzzle. The second time I came in, Xavier helped me find copper post caps, then he was able to cut all the boards that I needed to the correct height so I could finish my fence. I'd like to say that I fixed the fence by myself, but the truth is that I could not have completed this job without help from Xavier. So if you go there looking for good help with your wood-working projects, you'll find that help in Lumber from a guy in a green sweatshirt. I didn't know that I was going to have one of the best shopping experiences with help from employees. "Thanks Xavier--and The Home Depot--for helping me with my project!" This project was so easy (a bit heavy) that a girl could do it... and I did. read more

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While waiting to order custom windows, Ruben, did not even bother to help my mom. He was busy texting on his phone. After a few complaints, he stuck his hands right in my mom's face and said, "I'm busy." Excuse me, when did it become customary and okay for workers to stick their fingers in someone's face? Not only is that rude but what kind of service is that? Than as he began helping my mom, he continuously answered his phone and told the few people he talked to that he's heading to lunch. Does that explain his rudeness? Yes. But does that excuse it? No. Eventually, he sat down to help my mom. Only to give her attitude. It's not okay to belittle customers and if we didn't need to replace the windows ASAP, I would have taken my business elsewhere. Side note: As soon as he saw me trying to figure out his name, he started to become a tad bit nicer and helped my mom out with less attitude. Ending on a good note: Lawrence was very helpful. read more