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Colma, CA

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The Home Depot

1.9 (1k reviews)
Open • 6:00 am - 10:00 pm

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Random item that I purchased
Deon S.

Greetings to all, this review is for the items that I have purchased and the service that was provided for this location: This location recently went under a parking lot reconfiguration and it's just my opinion, but it is Very Confusing for the average customer to get in and out of the parking lot, now having said this; the previous parking configuration had more spaces available. This configuration is a solid D for me. Over the past years I've purchased numerous items from this location or their Pro store, these items were Not better than the Lowe's down the hill but only just as good. B for me The value for your dollar at this location seems marginal at best, or another name brand that the other store didn't carry.A B for me Overall this location is not bad ; but could always be better.

David G.

I am a stock owner but hate this place. It is where souls go to die or get crushed. Inventory is spotty. Customer service is nil.

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4 months ago

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8 months ago

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4 months ago

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1 year ago

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7 months ago

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4 months ago

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2 years ago

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3 months ago

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4 months ago

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1 year ago

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6 months ago

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1 year ago

I usually buy online or do a pickup , have to agree custom service is not what it used to be to be in the stores

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11 months ago

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The Home Depot Reviews in Other Languages

Ask the Community - The Home Depot

Anyone purchase platinum plus wall to wall carpet from Home Depot? If yes, recommend the quality and install?

Yes, I purchased the platinum plus "Out of Sight II" carpet in Thunder Cloud which was installed over the weekend. The quality of the carpet is excellent and the installation was perfect. The only problem I experienced was communication between Home… 

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Review Highlights - The Home Depot

“I came in very lost and confused on exactly which paint my mother wanted & Christian was super helpful, patient, & even doubled, tripled check my order.”

Mentioned in 10 reviews

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J & J Hardware Store - Jackson

J & J Hardware Store

3.9(61 reviews)
3.2 mi•Excelsior
•$$

Stopped by to get some keys copied, ended up leaving happy!…read more When I stepped into the store, I had walked in the middle of a conversation between the workers and some customers but I was immediately greeted and asked what I needed today. I said I needed some keys copied and was told the different options to choose from. I went with standard gold (but looking at their different varieties, I just might come back next time for a fancy printed one). The workers were super friendly and I definitely felt welcomed. You honestly can't beat the price they charge too & they work quick! As my keys were being made, I was able to pet and play with their "2nd best worker," Jackson. He was the sweetest doggo (as of today, he's 15 months), i wish i was able to stay and play with him more. As I was paying to leave, Jackson put his head on my foot. Would recommend this hardware store if you are looking for any merchandise for fixing up your house. I've been here once before long ago when I was needing to fix holes in my walls from horrible drilling & left with what I needed. Everyone here is friendly and super welcoming and can answer any hardware questions you have!

Locally owned and owner operated, J&J Hardware is terrific. The owner or one of several long-time…read morestaff are very helpful and very patient. Their drawers of nuts, bolts, and screws is extensive - and they are very willing to help match a nut to a bolt or a bolt to nut. They help throughout the store, but that they are willing to think through a problem like matching a nut to bolt - a sale under 50 cents - gives an idea of how dedicated they are to helping out. My main reasons for buying there? 1. You cannot consistently match the service at the big box stores. 2. This is a small business with hard worker owner and staff in a real neighborhood service oriented business. There are not many left. 3. They are very willing to special order and to take the time to do that even for small orders. Small or large, I go there first and very rarely do I have to look further.

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J & J Hardware Store
J & J Hardware Store
J & J Hardware Store

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Duke's Hardware - Damaged key vs. working key comparison

Duke's Hardware

4.4(100 reviews)
5.6 mi•Outer Sunset
•$$

Good Ace Hardware/Duke's hardware store have a lot of stuff a little expensive because it's usually…read morelike that with small hardware stores, but I like the local business more good place to go everyone super friendly. The service is good.

Sometimes, those big box superstores just aren't worth the hassle of having to drive there, fight…read morefor parking in their narrowly-striped parking lot and trudging all that way in the fog only to find that a helpful hardware man is nowhere to be found inside those cavernous aisles. Enter Duke's Hardware. This seemingly small hardware store tucked in between a phalanx of Chinese restaurants on Noriega will usually have just what you need without having to make that big drive out of town to Daly City or Colma. The aisles are stocked HIGH into the ceiling with tools, light bulbs and other essentials, with a bonus second story alcove with plenty of basic plumbing supplies and tools tucked way in the back. Yes, you do pay a buck or two more per item here vs. the big box stores, but it saves me time and hassle in those busy busy days where you just need to fix something right NOW. PRO TIP: Get here before 9am for easy effortless FREE angle parking right out in front. Accessible by MUNI bus line too right out in front. Verdict: This little hardware store punches well beyond its weight in getting you what you need. Yes, they do keys here too. Friendly folks you will find here right as you come in!

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Duke's Hardware - Outside

Outside

Duke's Hardware - Feit Electric ~ enhance vivid natural light ~ 85 watt ~ brightness 1100 lumens {1/21/2025}

Feit Electric ~ enhance vivid natural light ~ 85 watt ~ brightness 1100 lumens {1/21/2025}

Duke's Hardware

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Brisbane Hardware & Sply

Brisbane Hardware & Sply

4.8(34 reviews)
3.6 mi
•$$

I'm not the most knowledgeable when it comes to DIY repairs but each time I have gone into Brisbane…read moreHardware, the customer service has been outstanding. The team is not only knowledgeable, but they are kind, friendly and explain in a way that does not make you feel inferior in the least - even when I go in using measurements like "I think it's the length of my finger" because I didn't have time to measure properly during the busy school day. I am a science teacher and I have gone there to get materials for my STEM elective class. I have explained what I am trying to do and have gotten great advice and guidance that has worked out each time. Even if they suggest a solution that is not within my budget, they will think of an alternative that will be "good enough" for what I'm attempting to do based on my constraints. They have even given me a teacher discount to help keep the costs down, without me even asking. I encourage people to come here to support a great local business and good people. You do not get this kind of high quality service at the big box stores. Thank you, Bill, for helping me on Thursday right before closing! The middle school students used the nails to fix the broken garden beds; they asked me to pass along their thanks for your kindness and because they enjoy hammering nails into wood! Most of the don't get to do that at home and they love learning useful skills. I appreciate your assistance and generosity.

I came in for an issue with my rearview mirror because it fell off and it needed to be glued back…read moreon and I really didn't know what to do, but Bill the store clerk came in to save the day. He even helped me install it. Great store with even better vibes.

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Brisbane Hardware & Sply
Brisbane Hardware & Sply
Brisbane Hardware & Sply

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Pacific Manor Hardware - Seed packets

Pacific Manor Hardware

4.2(126 reviews)
2.2 mi
•$$

Ace Hardware in Pacifica is the perfect little neighborhood hardware store. They seem to have just…read moreabout everything I ever need, and the return policy is very reasonable. Every time I walk in, someone immediately asks if I need help, and the staff are genuinely eager to assist. The owner has personally helped me troubleshoot a few home issues and walked me through how to properly install parts once I got home- that kind of service is rare and incredibly appreciated. Prices are fair for the area, especially considering the convenience and the level of customer support you get. Overall, a fantastic local hardware store that makes every visit easy and stress-free. Highly recommend.

We have been customers of this hardware store for over 12 years. During the last few visits the…read morestaff have been impolite and unhelpful. In the latest saga, we have tried to return or exchange an unused item and it has been a hassle - Ace Hardware corporate spoke with the store and told us to go back in at a date and time as the manager had agreed to take item. The manager was not at the store and was told to return another time and was rudely lectured constantly about policy. No offer to have someone call me tomorrow or to call someone with more authority to sort out the situation. No customer service training! Three visits to return an item!

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Pacific Manor Hardware - Dutch Apple pie from The Pie Company (freezer near the entrance)

Dutch Apple pie from The Pie Company (freezer near the entrance)

Pacific Manor Hardware - View from across the freeway

View from across the freeway

Pacific Manor Hardware - Pies in the freezer several kinds! Ready to bake $18.99. Try Caramel Apple or Apple Cobbler or Nectarine!

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Pies in the freezer several kinds! Ready to bake $18.99. Try Caramel Apple or Apple Cobbler or Nectarine!

The Home Depot

The Home Depot

2.5(594 reviews)
1.8 mi
•$$

Researching labor day Appliance sale. Very good selection and excellent service from Marty.. so…read moreknowledgeable, courteous and has the patience of an angel.. lol. Kudos Home Depot mgmt for hiring a wonderful sales team.

Ordered 5 items on homedepot.com for delivery from this store. The 2 least expensive items were…read moredelivered, but 3 items were not. Somehow the order was marked as fully delivered. The "proof" of delivery photo in the confirmation email shows only the 2 items, NOT the missing 3 items. Called customer service, navigated ridiculous phone menu, finally got through and agent disconnected my call. Called again, same thing finally navigated through phone menu, got through to an agent, disconnected. Tried customer service chat, after 45 minutes back and forth (multiple times I had to ping "hello" to the agent after a LONG pause with no response), agent said my remaining items would be delivered. They were not. Did a chat to support again next day, chatted with agent, agent seemed to be helping me, but 45 minutes later, chat stopped working, no refund, no items, unable to connect with any agents via chat. Called customer service. Over 30 minutes later, agent said he tried calling the store and store wouldn't pick up so he told me I would have to call the store myself - that I would have "more time" to do so. Asked to speak to his supervisor, supervisor "Chris" disconnected the call. Called the store, phone rang for 37 minutes straight, finally someone answered. He said he would see to it that my items are delivered and would knock some off the bill. We will see. If you choose to order anything from homedepot.com, good luck to you. Worst customer service experience I've had in years.

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The Home Depot
The Home Depot
The Home Depot

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The Home Depot - hardware - Updated October 2026

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