Very honest salesperson! We went in there looking to support local small business with a list of…read moreappliances that need replacing. Get this -- they actually recommended I buy one of the appliance I am trying to procure at AA Kitchen from Costco instead!!! The sales person was looking online to give us the best price on each appliance on my list. However, they cannot match the holiday discount Costco was providing on this one specific appliance on my shopping list! If this is not integrity, I don't know how you define your world. I know other people wrote of them being not very responsiveness. I had a few days playing phone tag with them, too. But, we are near holiday season. We just drove up with our list, sat down, and worked with them in the shop. TL/DR: if you are looking to support a honest, hard working local small business, take your appliance shopping list to AA Kitchen first!

I've bought a number of appliances from Leo at A-A, and he's been great to work with. Their prices…read moreare competitive, he's sometimes able to source and deliver items under tight time constraints, and they're local and small rather than some big-box behemoth with terrible practices.

The holidays are hear and our stove is not working, we found Santa's Elf's at Millbrae Appliance,…read morelest than 15 minutes they had us all set with an affordable stove and delivery , Thank you's for what turned out to be a Happy experience, Merry Christmas

Milbrea appliance was on time and professional with the expertise in repairs to both new and older…read moreunits. The service technician named Ash was very thorough in his trouble shooting.

Got a e bike on 9/14/25 a hey bike Mars 2.0 with the two year extended warranty an extra $200 . The…read morebike is trash the brakes are terrible almost ran over a kid couldn't stop then the brakes are making a funny sound the front fork stick . So I'm not happy with the bike so on 9/18/25 a couple days later go back to Best Buy to return the bike. They tell me that they will return scooters but they will not return E bikes. I told them nobody told me this at checkout. They told me there is nothing they can do so I'm warning all consumers do not buy e-bikes from Best Buy. They sell trash and you cannot get your money back now I'm stuck with something I'm afraid to ride or let anybody ride because they're gonna get hurt or even killed. And when I went in found out that they lowered the price again. The bike was an extra hundred dollars cheaper and they did not offer to reimburse me an extra hundred dollars even though I bought the bike four days ago never shopping at Best Buy again

2 sets of bad experience with this company. Frigerator:…read morewon't install water line due to wrong type of connector. But I bought sales recommended connection kit. Cost me another $160 from task rabbit for 10m work. Oven: missed 1st delivery due to an error in their process. 2nd delivery is another complete no show. Delivery team cannot be contacted... lol Will miss my thanksgiving due to these incompetence and process issues

I just had a pleasant experience in shopping for the dishwasher with Gloria McGinnis. She gave me…read morea comprehensive run down of inventories and recommended a model that met my requirements. No pressure as typical sales person would do. One of the main reason that I pick CG Appliance over the big box store like Best Buy or Costco was to get more personal relationship. I called about week ago and spoke with George at San Carlos store who took my requirements and promised call me back before the end of the day. He has never called me back. So, today was the one last chance to shop at the CG Appliance. I was happy to find Gloria on the phone.

Long story short, I was forced to buy from another appliance store that wanted my business…read more Backstory: Came in here looking for a washer. Jeff helped me out and I was taken away how professional he was initially. He identified they have stock of the washer I wanted but because of the long weekend we weren't able to move further past the process. He promised to reach out first thing Monday. Monday came, no communication from him, just radio silence. I even gave him the benefit of the doubt and tried calling him and leaving him voicemails to call me back so I could make payment and complete the purchase. I was certain he would come through after how nice and reaffirming he was when we met. Alas, he never did reach back out. I'm glad I didn't do business with them in the end if this is how they handle business. The manager's name is Jeff Stern who assisted me and went silent. Please do better with your next customers.

They actually just don't get back to you. I had a big order that they just went cold on and it…read moretook a few tries to get them to respond in the first place. I actually called to try to get another sales representative but they told me I had to stick with the first one who was not responding. The person I talked to said they would tell that person to get back to me. This was a huge waste of my time. When I did finally get some correspondence they forgot some of my requests. Let me add that this was a straight forward project with simple yet long list of requests - nothing complicated.

Al's a class act. This dude went above and beyond for me to get a range that's impossible to find…read moreduring the Covid shortage. His team is awesome and stayed late to help deliver my stove. Excellent service! Phenomenal turn around time. If you go to Al for your remodel you will not be disappointed. He's the man. Couldn't be more grateful.

Sincere and Bao were recommended to us by our designer for new kitchen cabinets and I now know why!…read moreNobody provides his level of support and speed. He sent us layout options and revisions extremely quickly, turning on a dime to match the indecision of our first time experience. His solutions are both pragmatic and elegant which is very evident in their showroom. And, even though he moves quickly he never made us feel rushed as we explored many color and style options. We cannot thank Bao and Sincere enough for all their help and cannot wait till our next project!

Thank you Maggie for helping us design our beautiful kitchen! I love it! The quality of our…read morecabinets and the color and style are exactly what I envisioned! Highly recommend you and Sincere when considering a home renovation.

Mike was extremely helpful to me when I needed a new dishwasher. They truly care about their…read morecustomers and provide excellent service. I highly recommend them.

Called in to get a price on a fridge since their website says to do so for a price comparison. In…read morethe 5 minutes I talked to someone, I was 1) accused of lying about the price at another store (I was not) , 2) told I was in the wrong for calling around for price comparisons, 3) not given a straight answer about cost of delivery even though I gave him all details of the path from the door (it was up to me to figure out if my delivery qualified for free delivery because the union had "rules" ( sorry dude but you're more familiar than I am ). So yeah, I'm just calling for my own diligence. I'm not the bad guy here. Get over yourselves

One of the cheapest price online for the range hood I wanted. Placed the order online and a person…read morecalled to confirm order. They responded to my e-mail asking for a delivery update and also e-mailed the tracking number when the item shipped.

The Lawn&Garden section is HUGE with soil&landscape-chipping, decorative rocks for garden…read morebeds/pathways; Bricks, Pavers, Sand and all sorts of color bursting toughies for less watering and more attractive garden spaces. Great Service from the Wisdom Of Dave at check-out, to Steven&Kim&Sonny with practical and money saving tips for upgrading your front&backyard. They have MONROVIA trees, shrubs, and flowering potted plants ready to get in the ground and improve your FMV (Fair Market Value) $$$ a little investment can go a long way.

I've been shopping at this Lowe's for at least 20 years now and while I can't really say that it's…read moreever been an enjoyable experience it did, at one time, get the overall job done. Since the 2019 lockdowns the current manager seems to be hell-bent on making it the most miserable place to shop on Earth. All the cashiers are gone. Now there are just an array of self checkout kiosks and at least 8 of them are closed at all times just to make sure that you still have to stand in a ridiculous line while some old woman looks over your shoulder to upsell you on a rewards membership. Item doesn't scan? Welp. You'll just get to stand there for half an hour while somebody figures out what to do about it. Need to push a large cart full of drainage pipes to one of those three open self-checkout kiosks? Well surprise, idiot. Mr. Manager Man has decided to put giant display racks in the middle of every aisle making that completely impossible under the best of circumstances. 99% of the time there will also be a waddling gaggle of morbidly obese people obstructing whatever's left of the aisle because they want to look at the moose scented candles or whatever stupid bullshit they're carrying for no apparent reason. Need to find a particular electrical or plumbing fitting? Too bad. Every single box has had its contents thoroughly shuffled with every other box in the store so there's absolutely no chance the fitting you need is anywhere near where it's supposed to be. Asking anyone where they put them just gets you a stoned "Uh, like... What?" from the random idiot wandering around. Entire aisles will be cordoned off for the entire day because someone eventually plans on restocking something. They're not stocking it now and they won't be stocking it in the next hour but it's closed. If you dare walk down it anyway a pimply kid will yell at you and that's like really threatening or something. Just in case you haven't been run off yet, there's also an obnoxiously beeping inventory robot ramming into you from behind and a scam artist from some solar incentive sales ponzi scheme following up shortly thereafter. He got his job on the TikTok. Given what an unbelievable hassle it is just to set foot in this place, you might think that you'll be clever and order whatever you need on their website so they have to go burrowing through their own randomized inventory piles but you'll be screwed there, too, because the website automatically reloads itself at least a dozen times so the search field clears itself out and is absolutely worthless. The actual order pickup process is also every bit as time consuming as it involves a stoner doofus reading numbers on a tag to find your order. The manager needs to be removed so things can get back to their usual degree of mediocrity.

Ace Hardware in Pacifica is the perfect little neighborhood hardware store. They seem to have just…read moreabout everything I ever need, and the return policy is very reasonable. Every time I walk in, someone immediately asks if I need help, and the staff are genuinely eager to assist. The owner has personally helped me troubleshoot a few home issues and walked me through how to properly install parts once I got home- that kind of service is rare and incredibly appreciated. Prices are fair for the area, especially considering the convenience and the level of customer support you get. Overall, a fantastic local hardware store that makes every visit easy and stress-free. Highly recommend.

Great store, has everything! Helpful knowledgeable staff. Great at giving suggestions and…read moreanswering questions. Will help you load your big items, if needed.. this store has a well stocked screws and bolts and parts and glue/ adhesive section too. Kids toys are here - the good well built, fun kind! Also Chain by the foot, plastic, metal. Great place!