I've bought a number of appliances from Leo at A-A, and he's been great to work with. Their prices…read moreare competitive, he's sometimes able to source and deliver items under tight time constraints, and they're local and small rather than some big-box behemoth with terrible practices.

Very honest salesperson! We went in there looking to support local small business with a list of…read moreappliances that need replacing. Get this -- they actually recommended I buy one of the appliance I am trying to procure at AA Kitchen from Costco instead!!! The sales person was looking online to give us the best price on each appliance on my list. However, they cannot match the holiday discount Costco was providing on this one specific appliance on my shopping list! If this is not integrity, I don't know how you define your world. I know other people wrote of them being not very responsiveness. I had a few days playing phone tag with them, too. But, we are near holiday season. We just drove up with our list, sat down, and worked with them in the shop. TL/DR: if you are looking to support a honest, hard working local small business, take your appliance shopping list to AA Kitchen first!

Replaced our 18 year old Miele dishwasher, we originally bought at CG, with a new one. Did…read moreeverything online. They removed old one and installed new one in less than an hour perfectly. Confirmation of delivery was perfect and they arrived on time. CG did us right 18 years ago and they did us right again 18 years later.

Long story short, I was forced to buy from another appliance store that wanted my business…read more Backstory: Came in here looking for a washer. Jeff helped me out and I was taken away how professional he was initially. He identified they have stock of the washer I wanted but because of the long weekend we weren't able to move further past the process. He promised to reach out first thing Monday. Monday came, no communication from him, just radio silence. I even gave him the benefit of the doubt and tried calling him and leaving him voicemails to call me back so I could make payment and complete the purchase. I was certain he would come through after how nice and reaffirming he was when we met. Alas, he never did reach back out. I'm glad I didn't do business with them in the end if this is how they handle business. The manager's name is Jeff Stern who assisted me and went silent. Please do better with your next customers.

I recently replaced my appliances as part of a kitchen renovation. I was originally thinking I…read morewould buy from a box store, but once I walked in to Cherin's I knew this was the place. All they do is sell appliances, instead of appliances being one of a thousand types of products they sell. As such Raul was super helpful and knowledgeable, he gave me multiple great recommendations. From what I could tell, the prices are pretty much the same everywhere, and it's a pleasure to support a local family run business. My kitchen reno ended up taking much longer than expected, and that was not a problem. Cherin's held the appliances for months without issue. I am not sure that other stores would have been so accommodating. And because it took so long, there was an issue with the rebate for buying several appliances from one brand. Raul took care if it right away and I received the rebate no problem. Big thumbs up!

Cherin's is one of your last chances to make a purchase from a local , family owned business…read more Sure, check around, but you'll find they are competitive. Their "install guy" Carlos is a double thumbs up. Salesman, Bobby Brown, another thumbs up.

Lots of faucets and shower setups amenities oh my! Needed to get an idea of how big a tub should be…read morefor two of us to fit - quickly learned not all tubs are created equal! Nice to check out composition too fntubs - stone or acrylic- and not have a ton of pressure from salespeople when we said it was our first look around. Very happy to add to my Ferguson cart at home on my computer and not get overwhelmed. Also, clean bathroom!

I had an excellent customer service interaction regarding a product I purchased online that…read moreappeared to be not working correctly. It was resolved quickly and efficiently. I did need to wait on hold for a bit, but the resolution was worth it.

Some of the cookwares are good but some of them are way overpriced…read more I have a rice cooker with them. The warranty is a joke because they calim that the products are discountinued and they don't do repair work any more. It makes my expensive cook pot worthless. Just get an instant pot and you can use it for everything.

If you do a lot of asian cooking and need a heavy duty hood range (I mean something so strong that…read moreit would suck up a pot lid). Pacific Range has the perfect hood range for you! They carry the standard self cleaning range and their new steam cleaning one. The steam cleaning range costs a bit more and you have to use bottled or distilled water - not tap. I don't have water service and I don't want to go to the trouble of obtaining distilled water so we got the cheaper self cleaning range (water and 409 will do the trick). They don't upsell you. They let you make up your own mind. I also bought a Buffalo rice cooker. It has a stainless steel pot which is pretty heavy (not the cheap aluminum ones you find at the stores nor is it coated with teflon). They kicked in a set of knives, veggie cleaver and a hot water pot for free. It took about a month for my range to come in but once it did, they called me and let me know what time they would be at the house (between 10 - 12 PM on a Saturday). The guy actually came on 10 AM. He dismantled my old range and installed the new one without any problems. It took him about 30 minutes to do this. He also hauled the old one away for free. Minus one star for not cleaning up after himself after the installation. He had to drill a bigger hole in my cabinet that connects to the exhaust pipe because my previous range had a smaller hole. He left wood scraps from the drilling all over my stove and counters. That was a bear to clean! I'm happy with the range. It's strong enough that the fire alarm, that sits in my kitchen, doesn't scream every time I cook.

"Hot fun in the Summertime" ---Sly and the Family Stone…read more I am a minimalist. Going to Costa Rica for a two weeks self retreat. Picked up a 22 hour countdown kitchen timer here to use as an alarm clock when I travel to unplug from my smart phone to go analog a bit like pen and paper turned to keyboard rhythm on my lap top for this review. Unfortunately no Yelp in Costa Rica so this is likely my last review until the cold San Franciscan June Summer time cometh. Coldest Winter I ever had was a Summer in San Francisco is what Mark Twain said. Forest Restaurant Supply rocks! They have it all and friendly staff so will give them three bonus stars for customer service. Thanks I will be back.

I had to prepare some dishes for a gathering, and I visited Forest Restaurant Equipment on Cesar…read moreChavez St. They assisted me in finding everything I required. I wanted to express my gratitude to Tanya for her excellent service. The prices were reasonable and they offered me a complimentary bag.

Rancho Grande to the rescue! ...once again…read more Jorge and his very capable assistant arrived on-time today and made quick and thorough work of fixing our gas dryer, plus made a few tweaks and adjustments to improve its efficiency. All at a perfectly reasonable price! I couldn't be happier. I've used Rancho Grande for decades and I think I can truly say I've never had better customer experiences with home-related repair work than with them.

No, I will not refer their service to anyone. Maybe they have the technique, but they have no…read morecustomer service nor if they care. I was simply asking for a written invocie with all the cause and part ... but for more than one week, I get nowhere. getting run around.

Got a e bike on 9/14/25 a hey bike Mars 2.0 with the two year extended warranty an extra $200 . The…read morebike is trash the brakes are terrible almost ran over a kid couldn't stop then the brakes are making a funny sound the front fork stick . So I'm not happy with the bike so on 9/18/25 a couple days later go back to Best Buy to return the bike. They tell me that they will return scooters but they will not return E bikes. I told them nobody told me this at checkout. They told me there is nothing they can do so I'm warning all consumers do not buy e-bikes from Best Buy. They sell trash and you cannot get your money back now I'm stuck with something I'm afraid to ride or let anybody ride because they're gonna get hurt or even killed. And when I went in found out that they lowered the price again. The bike was an extra hundred dollars cheaper and they did not offer to reimburse me an extra hundred dollars even though I bought the bike four days ago never shopping at Best Buy again

2 sets of bad experience with this company. Frigerator:…read morewon't install water line due to wrong type of connector. But I bought sales recommended connection kit. Cost me another $160 from task rabbit for 10m work. Oven: missed 1st delivery due to an error in their process. 2nd delivery is another complete no show. Delivery team cannot be contacted... lol Will miss my thanksgiving due to these incompetence and process issues

It's debatable. 3 stars? 4 stars? Came by on Monday 6:30pm, to purchase garden soil 5/$10, but it…read morewas all sold out. I was walking towards the garden gate, female sale associate was pulling down the gate. I asked her if she's able to check when they will refill on stock. She asked if I like to come in and she can ask the guys. My mom and I went in, she closed the gates and forgot about us. I don't know where she left to. I found a young male associate (20-25, round fair skin baby face), asked him, he was very detailed. Told me they will receive shipment tonight and about 2000 in stock. Came in next morning at 9:30am, only 14 bags were left! There was an older Hispanic associate, asked if I'm able to purchase the rest of them. He didn't understand me, pointed towards the register. I went to the register, asked the lady there (Amelia), am I able to purchase the remaining bags? She said yes. I did ask if I'm able to purchase 20 in total and they save the 6 bags for me to come pick up the next day, she didn't understand my question. I didn't want to keep explaining. So I just purchase the 14 bags. With receipt in hand, I asked the older Hispanic associate if he can help bring the bags to my car. Bags were on a flat bed. I wasn't sure if I can take the flat bed or what..??? He told me no he can't. I went back to Amelia, I asked if there's someone that can help me bring the soil to my car. And she sounded surprised that I needed help. I waited 5-10 minutes until someone came to help me. Another male associate, 23-28 oval face glasses ear length wavy hair told me I can pull up my car right by the gate and have the trunk open and he'll load the soil in. He notice one of the bags had a tiny hole in it. He told me he's going to come back with adhesive tape and seal the hole. He was really nice and professional.

Ordered 5 items on homedepot.com for delivery from this store. The 2 least expensive items were…read moredelivered, but 3 items were not. Somehow the order was marked as fully delivered. The "proof" of delivery photo in the confirmation email shows only the 2 items, NOT the missing 3 items. Called customer service, navigated ridiculous phone menu, finally got through and agent disconnected my call. Called again, same thing finally navigated through phone menu, got through to an agent, disconnected. Tried customer service chat, after 45 minutes back and forth (multiple times I had to ping "hello" to the agent after a LONG pause with no response), agent said my remaining items would be delivered. They were not. Did a chat to support again next day, chatted with agent, agent seemed to be helping me, but 45 minutes later, chat stopped working, no refund, no items, unable to connect with any agents via chat. Called customer service. Over 30 minutes later, agent said he tried calling the store and store wouldn't pick up so he told me I would have to call the store myself - that I would have "more time" to do so. Asked to speak to his supervisor, supervisor "Chris" disconnected the call. Called the store, phone rang for 37 minutes straight, finally someone answered. He said he would see to it that my items are delivered and would knock some off the bill. We will see. If you choose to order anything from homedepot.com, good luck to you. Worst customer service experience I've had in years.

Flawless! Wanted something fun to do for a work event and decided on a guided succulent arrangement…read moreworkshop. Contacted a few vendors and by far Adam was the most responsive and informative. He made it so easy to plan this event for large group of 18. We had constant communication leading up to the event and on the day off everything was executed exactly as planned. Adam is kind, patient, and honestly his guided succulent workshop was therapeutic as well as fun! He was happy to take questions and just generally meshed really well with our diverse group. Everyone felt at ease and comfortable with him. He gave us plenty of ideas and inspiration for our arrangements. All the supplies he provided were amazing and there was so much variety to choose from. Would highly recommend him for your next team building event. The entire group was happy with everything!

I did the virtual Botanical Tea Tasting with a small group as part of a corporate event, and it was…read morea very enjoyable experience that I recommended to my friends and colleagues! Scheduling and coordinating the event was a breeze -- Adam is incredibly responsive over email and easy to work with. The tea kits arrived packaged BEAUTIFULLY and securely, and were clearly of high quality. I was further impressed with the how Adam lead the tea tasting event over video call -- he was incredibly thoughtful and knowledgeable! He personalized everyone's individual tea tasting according to what teas they had selected, which greatly impressed us. He walked us through the history and background of the teas we were sampling, and at the end of the session he gave lots of practical advice on how to continue storing our teas for future use. I would absolutely recommend Adam's workshops to anyone looking to plan a (virtual) event -- the combination of how amazing, high-quality, and thoughtful the workshop experience is, along with Adam being wonderful to work with to coordinate the event setup -- makes me give a solid 5 star rating.