Cancel

    Open app

    Search

    CG Appliance

    4.4 (197 reviews)
    ModerateAppliances
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

    CG Appliance Photos

    You might also consider

    Recommended Reviews - CG Appliance

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Mike S.

    If you want a SMEG, call Gloria and she will get you one. I spent an unbelievable amount of time searching for an appliance dealer who would sell me a SMEG duel-fuel range. Salespeople told me bizarre things like, the range isn't for sale, the range will be released for sale in 4-6 months, and "nobody wants a duel-fuel range". The shopping experience was made weirder because nobody tried to sell me what they had in stock (Sales 101 boys and girls). Three large appliance stores in the Bay Area kissed off a done deal. Two online stores didn't know the product well, for example, 240V/20Amp, and all they sold me was a lower price, not worth it, buy local. Somehow I found CG Appliance and called, Gloria answered. By this time in the shopping process I simply said "I want to buy a SMEG 30" duel-fuel, please take my money." She laughed and invited me into the store to see the SMEG all-gas version she had in stock. I ordered the duel-fuel range, 50% down, 50% before delivery. Twelve days later Tito and Christian installed the range! Maybe I was just lucky, I don't know, but I had spent a few hours over a two week period and drove to two appliance stores before I called CG. Either way, the SMEG 30" duel fuel is perfect! Save yourself a tremendous amount of BS shopping around because the price is the price and to top it off, the other dealers didn't know very much about the SMEG at all - Gloria did!!! https://www.smeg.com/us/products/SPR30UGMX

    My new 24" range.
    Amy W.

    AFTER a HORRIFIC experience at Airport Home Appliance (if you value your sanity -do NOT BUY there! - AND NEVER EVER buy the floor model.) I needed to find a well-rated store that sold a very specific range - a 24" convection Bertezzoni. CG Appliance prices are exactly in line with everywhere else, so while you are not getting any deals, the customer service is enough to warrant looking no further. I probably spoke with Ruth about 15 times on the phone (I never visited the store). I had to figure out how to move a gas line so the stove would be flush against the wall, get the very small space in my kitchen measured... etc. etc.. She was beyond patient with my million questions. We had a cart/horse situation going on - do we have the plumber move the gas line BEFORE we buy the stove or after the stove is sitting there? (there IS a 25% restocking fee if you decide to return the appliance, which is steep.) Ruth offered to measure for the range first - which is a $75 charge (that they credit if you ultimately purchase). She sent her tech guy Manual/Manny to come out and measure - he actually moved the gas line too for a $$ charge (which we though had to be done by a plumber). Upon initial delivery date - The range was dinged - so we had to wait on a alternate/later delivery date - which was a bit of a drag.

    Bosch dishwasher 500 series
    Yuwei C.

    Our old dishwasher stopped working yesterday. In urgent need a new one, I called several companies and Mike from CG appliances not only offered a great price and but also promised to install the next day. Today, the workers came in time and did install beautifully. Cannot wait for using the new dishwasher and I highly recommend this business!

    Beautiful installation of the brand new Viking refrigerator

    Service does matter! We had a family get together at my dad's place and found that the refrigerator wasn't working well. My dad didn't want to spend the money ("I'm already 84 years old why do I want to get a new refrigerator? How much longer am I going to live?") for a built-in refrigerator and wound up stuffing a standard-size refrigerator in a 42 inch hole about 3 years ago. Unfortunately, it hasn't been working well. My brother and I decided to buy a new refrigerator for him. Problem is that both of us live out of town. Fortunately, in looking for a premier brand I happened to call Ruth Texin at CG Appliance who walked me through the process of purchasing a beautiful Viking refrigerator over the phone. She knew her products inside and out and was able to advise me on the features that are important to consider. She was up-front and no-nonsense and gave me the bottom line which is a refreshing change. There is no comparison when deciding between purchasing from someone who knows the industry and her products and purchasing from a big-box store. During the time of installation we had a little hiccup. Looks like we measured the opening incorrectly and another 1/2" needed to be trimmed to install the refrigerator. Ruth, knowing our circumstances, took care of these seemingly minor details (which had the potential of creating a big headache) and even sent me a picture of the installation. Simply amazing service even without having the opportunity to meet in person! Ruth is a real gem and I have no hesitation about recommending her. I have full confidence that if anything were to happen with the refrigerator that my father will be well taken care of!

    See all

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Ray C.
    2
    57
    4

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L N.
    0
    13
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    2 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    9 years ago

    Helpful 6
    Thanks 0
    Love this 6
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Yuwei C.
    72
    10
    16

    6 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Kim M.
    6
    30
    2

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 2
    Photo of Tom L.
    0
    55
    0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Geordie E.
    33
    508
    125

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Ann R.
    15
    80
    89

    7 years ago

    Helpful 7
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ray M.
    2
    29
    5

    8 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Great experience picking out appliances here. Much better selection and information than at big box stores.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leah A.
    42
    16
    0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ring K.
    48
    123
    3

    8 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bert F.
    114
    13
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Rob S.
    87
    2
    0

    8 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Eric L.
    4
    45
    20

    9 years ago

    Helpful 8
    Thanks 0
    Love this 3
    Oh no 0

    Page 1 of 5

    Ask the Community - CG Appliance

    Review Highlights - CG Appliance

    I worked with Ruth Texin (on selecting the in-wall oven) and with Enrique and his team (for the install).

    Mentioned in 15 reviews

    Read more highlights

    You might also consider

    Appliance Parts Experts

    Appliance Parts Experts

    4.4(8 reviews)
    0.3 mi

    The fan belt on our dryer broke. We fixed it once a few years ago using online videos. I remember…read moreit was more difficult than viewed now on the YouTube videos. We had the difficult choice of cleaning up the garage to make a path to move in a new dryer or try to fix it again. One of the parts (pulley) did not look like what was in the videos. As soon as I opened my hand the clerk told me that Whirlpool replaced that part with another with a wheel. He was helpful and polite. It was much appreciated. He told me likely causes of the belt snapping. I was surprised that the price for the two parts with tax $32 were no more than what I saw online, in fact less than at some. We will return for other things we need in the future.

    Went to this place because of the good reviews, but in reality that was not the case. I asked about…read morethe price of the spare part and gave the model number etc. He quoted 20-30 dollars but the item cannot be return. I did some research on the part it cost approx $120 online but you can return. I thought since it is $20-30, it is worth the risk. So I drove all the way down to this shop, he then told me the parts was $210 !?!? I thought I misheard the quote and asked again, he said it is $210. I told him that I called the store before and was quoted $20-30. He immediately brush it off by saying it was not him. Do yourself a favor and order it online, not only it is cheaper, some store even accept returns. Overall it was a bad experience, the owner seem arrogant and did not offer any help and say it is company policy. I have been to other store where the owner tries to help you to identify the problem as much as possible. After all that is a value a shop can offer where online store can't. I just don't understand how it can have 5 stars review.

    Photos
    Appliance Parts Experts
    Appliance Parts Experts - Front Door

    Front Door

    Appliance Parts Experts - Front

    See all

    Front

    Pacific Sales Kitchen & Home - E bike to stay away from

    Pacific Sales Kitchen & Home

    3.5(54 reviews)
    2.0 mi
    $$$

    Got a e bike on 9/14/25 a hey bike Mars 2.0 with the two year extended warranty an extra $200 . The…read morebike is trash the brakes are terrible almost ran over a kid couldn't stop then the brakes are making a funny sound the front fork stick . So I'm not happy with the bike so on 9/18/25 a couple days later go back to Best Buy to return the bike. They tell me that they will return scooters but they will not return E bikes. I told them nobody told me this at checkout. They told me there is nothing they can do so I'm warning all consumers do not buy e-bikes from Best Buy. They sell trash and you cannot get your money back now I'm stuck with something I'm afraid to ride or let anybody ride because they're gonna get hurt or even killed. And when I went in found out that they lowered the price again. The bike was an extra hundred dollars cheaper and they did not offer to reimburse me an extra hundred dollars even though I bought the bike four days ago never shopping at Best Buy again

    2 sets of bad experience with this company. Frigerator:…read morewon't install water line due to wrong type of connector. But I bought sales recommended connection kit. Cost me another $160 from task rabbit for 10m work. Oven: missed 1st delivery due to an error in their process. 2nd delivery is another complete no show. Delivery team cannot be contacted... lol Will miss my thanksgiving due to these incompetence and process issues

    Photos
    Pacific Sales Kitchen & Home - Pacific Sales Kitchen & Home - Washers & Dryers.

    Pacific Sales Kitchen & Home - Washers & Dryers.

    Pacific Sales Kitchen & Home - Pacific Sales Kitchen & Home - Washers & Dryers.

    Pacific Sales Kitchen & Home - Washers & Dryers.

    Pacific Sales Kitchen & Home - Our new Thermador in the house!  These are two individual columns. Each with their own compressor. Quite as a church mouse!

    See all

    Our new Thermador in the house! These are two individual columns. Each with their own compressor. Quite as a church mouse!

    The Home Depot

    The Home Depot

    2.5(587 reviews)
    1.2 mi
    $$

    It's debatable. 3 stars? 4 stars? Came by on Monday 6:30pm, to purchase garden soil 5/$10, but it…read morewas all sold out. I was walking towards the garden gate, female sale associate was pulling down the gate. I asked her if she's able to check when they will refill on stock. She asked if I like to come in and she can ask the guys. My mom and I went in, she closed the gates and forgot about us. I don't know where she left to. I found a young male associate (20-25, round fair skin baby face), asked him, he was very detailed. Told me they will receive shipment tonight and about 2000 in stock. Came in next morning at 9:30am, only 14 bags were left! There was an older Hispanic associate, asked if I'm able to purchase the rest of them. He didn't understand me, pointed towards the register. I went to the register, asked the lady there (Amelia), am I able to purchase the remaining bags? She said yes. I did ask if I'm able to purchase 20 in total and they save the 6 bags for me to come pick up the next day, she didn't understand my question. I didn't want to keep explaining. So I just purchase the 14 bags. With receipt in hand, I asked the older Hispanic associate if he can help bring the bags to my car. Bags were on a flat bed. I wasn't sure if I can take the flat bed or what..??? He told me no he can't. I went back to Amelia, I asked if there's someone that can help me bring the soil to my car. And she sounded surprised that I needed help. I waited 5-10 minutes until someone came to help me. Another male associate, 23-28 oval face glasses ear length wavy hair told me I can pull up my car right by the gate and have the trunk open and he'll load the soil in. He notice one of the bags had a tiny hole in it. He told me he's going to come back with adhesive tape and seal the hole. He was really nice and professional.

    Ordered 5 items on homedepot.com for delivery from this store. The 2 least expensive items were…read moredelivered, but 3 items were not. Somehow the order was marked as fully delivered. The "proof" of delivery photo in the confirmation email shows only the 2 items, NOT the missing 3 items. Called customer service, navigated ridiculous phone menu, finally got through and agent disconnected my call. Called again, same thing finally navigated through phone menu, got through to an agent, disconnected. Tried customer service chat, after 45 minutes back and forth (multiple times I had to ping "hello" to the agent after a LONG pause with no response), agent said my remaining items would be delivered. They were not. Did a chat to support again next day, chatted with agent, agent seemed to be helping me, but 45 minutes later, chat stopped working, no refund, no items, unable to connect with any agents via chat. Called customer service. Over 30 minutes later, agent said he tried calling the store and store wouldn't pick up so he told me I would have to call the store myself - that I would have "more time" to do so. Asked to speak to his supervisor, supervisor "Chris" disconnected the call. Called the store, phone rang for 37 minutes straight, finally someone answered. He said he would see to it that my items are delivered and would knock some off the bill. We will see. If you choose to order anything from homedepot.com, good luck to you. Worst customer service experience I've had in years.

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

    See all

    Gold Standard Appliance Repair - The freezer should be at 0 per the FDA

    Gold Standard Appliance Repair

    4.9(261 reviews)
    4.6 mi

    We needed a part replaced on our Thor range. After filtering for repair services in the area that…read morework on this brand, the list was very small. Several never responded at all. Thor's own certified service providers were no better (one declined the brand, the other ghosted). Gold Standard had 259 five-star reviews, so my wife reached out through Yelp on November 20. It took two weeks and a follow-up message (plus a voicemail) before Cristhian responded. He came out on December 8, diagnosed the issue, and quoted us $272.30 + tax for the part and $310 for labor. We paid $85 for the diagnosis and told him to go ahead and order the part. Then, silence. My wife followed up on December 16. No response. Again on December 18, this time saying we'd find someone else if he couldn't commit to a date. He finally replied, saying the part was backordered and wouldn't arrive until mid-to-late January. We said we'd wait. Late January came. My wife followed up again. Cristhian said he'd call the supplier "real quick." A few days later he reported the supplier wasn't answering his calls or emails. He said he'd look into alternatives. My wife followed up again on February 10, offering to source the part herself if he'd just tell her the part number. No response. On February 28, after three months of this, we sent a final message letting him know we were moving on. Cristhian never replied. Summary: we paid $85 for a diagnosis, got a quote that was never acted on, sent roughly ten messages over three months, and received maybe four replies. The part was apparently never procured. His phone always went to voicemail. I'm writing this because the 5-star rating doesn't reflect our experience. Hopefully Cristhian will respond and resolve the issue quickly, and/or refund the $85 diagnosis fee.

    A group of ladies, gentlemen ad profssionals. They knew what htey were doing. They were honest…read more They did a great job!!

    Photos
    Gold Standard Appliance Repair - Removal Built In Refrigerator

    Removal Built In Refrigerator

    Gold Standard Appliance Repair - Removed the ice maker

    Removed the ice maker

    Gold Standard Appliance Repair - Don't open the fridge or freezer for awhile before he arrives. He needs to get temp readings.

    See all

    Don't open the fridge or freezer for awhile before he arrives. He needs to get temp readings.

    Metro Appliance Repair

    Metro Appliance Repair

    4.9(438 reviews)
    4.1 miCastro
    Locally owned & operated
    Certified professionals

    Excellent job, quick service, fast response time. Very professional technician. I appreciate their…read morework and highly recommend.

    I have a 10-year-old built-in Thermador fridge that initially had a defrost issue--it was blowing…read morehot air and warming up. Vadym came promptly and fixed that issue with no problem. Later, I had another problem as the fridge started making an odd noise. Initially, Vadym suspected it was the compressor fan, but the issue persisted. This issue had actually been lingering for a long time, I had at least four or five other companies came to diagnose the noise issue, each offering different quick opinions--some barely inspected it and suggested immediate part replacements, others insisted the fridge needed to be pulled out (which is a big job for a built-in unit) and fix from the back of the fridge. But none felt confident, they all rushed to conclusions without a proper diagnosis. Vadym stood out by taking the time. He thoroughly examined the fridge and, when the issue persisted, he consulted his network instead of guessing. Eventually, he figured out the noise was caused by the condenser pipe and water pipe being too close, which caused vibration when the compressor kicked in. In the end, he fixed it. What I truly appreciated was his commitment, he didn't rush to a quick guess; he invested time, asked for input, and returned until it was resolved. I would highly recommend Vadym and Metro Appliance to others.

    Photos
    Metro Appliance Repair
    Metro Appliance Repair
    Metro Appliance Repair - All Sub Zero models repair

    See all

    All Sub Zero models repair

    Triton Appliance Repair

    Triton Appliance Repair

    4.6(434 reviews)
    5.6 miOuter Richmond
    Locally owned & operated
    5 years in business

    UPDATE: Triton finally called me back and was able to issue the reimbursement for the compressor…read more Thanks to Mario for following up after my review and working to make it right. Appreciate it! My LG refrigerator died recently and I needed it repaired ASAP. Triton was able to come the soonest so I went with them. They came right away and fixed the problem- the fridge needed a new compressor. So far so good. The job ended up costing around $1350. $950 for the labor and $400 for the part. Super expensive I know but still cheaper than getting a new fridge. The problem was that the compressor was still under warranty and the repair man said that they could reimburse us for the part if we call LG to have them replace it after the fact. He assured me that this is common practice and he's done it several times before. Ok so I pay them, call LG, give them all the info they asked for and they say they will send Triton the new part in 3-4 weeks. A month goes by and I call Triton about the reimbursement. The guy says he needs to check with his warehouse or inventory manager or something to see if the part arrived and would call me back. I never heard back. I tried again the next week. Same thing- he needs to check with his inventory guy and will get back to me. No call back. I call again and you'll never guess what happened. Yes same story. And now I am writing this review because I'm starting to think I'm not getting that $400 back. Ugh. Still I can't give only 1 star bc they did fix it and they were courteous the whole time they were here. 2 stars it is.

    I worked with Triton Appliance repair to fix my broken Viking microwave. Triton Appliance kept me…read moreupdated on the progress and was transparent about all the problems the technicians encountered. Despite not being able to fix my microwave in the end due to missing parts, the team was honest and responded well to feedback and refunded all the fees for me. I appreciate the honesty and how understanding the team is. They could've kept the money and not refunded me, but they did. Repair cost was cheaper than getting a brand new microwave. If you go with triton for the repair, they will wave the initial inspection fee. Will be using them again.

    Photos
    Triton Appliance Repair - We are BBB accredited business

    We are BBB accredited business

    Triton Appliance Repair
    Triton Appliance Repair - Constantine fixing the washer

    See all

    Constantine fixing the washer

    Quality Appliance Repair

    Quality Appliance Repair

    5.0(323 reviews)
    1.2 mi

    A week ago, I called quality appliance repair to have my dishwasher looked at. This company was…read morerecommended by a colleague. I got a prompt call saying the gentleman can't come; however he was very quick to refer me to another company. I thanked him for the number and contact information and of course the rest is in my next review. Quality appliance recommended me to Giovanni Grossi of Goal Repair. Both these folks are prompt and courteous with their calls and or text messages!

    Washer Repair. CASH OR CHECK ONLY…read more Desperate as usual when a major appliance, my washer, malfunctioning! My usual repair person was not picking up phone calls or emails. Others also non-responsive. So was not expecting much when I left a message especially since it had a not available greeting. Left a message anyway and, holy moly, Greg from Quality Appliance Repair Service (QARS) called me back within minutes!!!!!! Greg Barca explained his current limitations but offered to come by to look at my washer. A metal wire circle had popped out and it wouldn't let me close the door for any loads. Greg arrived within 15 minutes and was nice, personable and chock full of information that was very useful. He looked at the wire circle and popped it back into place. Checked out the machine by running a quick short load. Also looked at my dryer because of concern for a clogged dryer vent. He popped out the bottom panel and looked it over, as well as checking the flow of the outside dryer vent. Looked good! I was grateful and appreciative that QARS was able to come out immediately and address my washer repair need. Greg knows what he's doing and explains as he goes. I do believe he delivered value for the job under the circumstances but most would argue I could have done it myself. I am far from a DIYer. If I thought I could have done it myself I would not have have felt the need to call. Hence I am happy with QARS! Only caveat is QARS accepts Cash or Check only. This was one of the few times that I had cash on hand so, thank goodness, it all worked out! I would not hesitate to call QARS for future repairs but will make sure to have cash or check on hand.

    Photos
    Quality Appliance Repair - We repair all Major Appliances

    We repair all Major Appliances

    Quality Appliance Repair
    Quality Appliance Repair - Greg has parts for all major brands

    See all

    Greg has parts for all major brands

    CG Appliance - appliances - Updated May 2026

    Loading...
    Loading...
    Loading...