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Serge A Lot

4.9 (144 reviews)
Closed Closed

Services - Serge A Lot

Appliance installation

Range installation

Range repair

4 More Services

Appliance repair

Stove installation

Stove repair

Vacuum repair

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Recommended Reviews - Serge A Lot

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Updated hours. Not noted on any outgoing voicemail or on Yelp, so hopefully I save someone else a trip to a closed shop.
julie r.

My beloved almost-50-year-old Montgomery Ward machine that belonged to my grandma wasn't functioning - mid-project. In addition to be super friendly & welcoming, Brad listened to me when I told him how much sewing on this machine means to me. This important sentimental tidbit is what led him to creatively repair a gear that he said isn't made any more. And he said he'd made a note in case a potential replacement part comes his way so that he'll reach out to me to bring my machine back in. Brad also cleaned up the machine & now she's purring. I'm grateful for Brad's attentive service, and for the laughs we shared about growing up a Bay Area native. In addition to sending my SF-based sewing friends to Brad, I'll definitely come back to Serge A Lot for service on my precious heirloom machine.

The secondhand Bernina 830 I bought today and I love it! 40 years old and still sews better than many brand new machines

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4 months ago

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5 months ago

Best San Francisco sewing shop.....highly recommend. They share there time to give good advice on what works for you. Prices are good too.

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1 year ago

Love this store! Owners are awesome and extremely knowledgeable. I trust only this company to service my sewing machine.

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2 years ago

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2 years ago

Had my sewing machine tuned up by Brad. What a nice guy!! He was generous with his sewing machine tips and gave the best customer service.

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5 years ago

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3 years ago

I got my singer sewing machine serviced here and I must say it was a great experience. Thanks again to the technician serviced my machine.

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Page 1 of 4

Ask the Community - Serge A Lot

Do you repair dyson vacuum cleaners? Vacuum still has suction but is not switching suction between the roller brush and hose properly.

Yes absolutely

Hi! do you service and repair Brother sergers?

View All 4 Questions

Review Highlights - Serge A Lot

There is a reason this place has so many 5 star reviews - Sherri (and her husband) run an amazing business.

Mentioned in 57 reviews

Read more highlights

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We've passed by this place quite often. Finally had a reason to go inside. Remodeling kitchen now…read moreso need a new stronger & more quiet range hood. This place, of course, carries only their own brand, Pacific. When you go in, there are a total of maybe 7-8 different models in the store. There are also misc cookware that you can purchase towards the back of the store. The sales lady asked if it was for our personal use or rental property. Since it was for personal use, she only showed us 2 models. I mean, she was pretty nice, but we wanted choices to select from. When we asked to see the others along the wall, she didn't want to show us and just says that it's cheaper models and not as suitable for personal use. Mostly for rental properties where you would replace more often. I can understand that, but since the cheapest of the 2 models she showed us was about $600, We still wanted to see all the options. But nope, she insisted for us not to even look at them. So, in a way, I felt like she was just pushing the 2 most expensive ones to us. We looked at other places after we left there and found the exact models she showed us. It costs less in other stores and we were told that those are older models and there are better newer ones. Why wouldn't their own retail stores carry or show us the newer models?

The Home Depot

The Home Depot

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It's debatable. 3 stars? 4 stars? Came by on Monday 6:30pm, to purchase garden soil 5/$10, but it…read morewas all sold out. I was walking towards the garden gate, female sale associate was pulling down the gate. I asked her if she's able to check when they will refill on stock. She asked if I like to come in and she can ask the guys. My mom and I went in, she closed the gates and forgot about us. I don't know where she left to. I found a young male associate (20-25, round fair skin baby face), asked him, he was very detailed. Told me they will receive shipment tonight and about 2000 in stock. Came in next morning at 9:30am, only 14 bags were left! There was an older Hispanic associate, asked if I'm able to purchase the rest of them. He didn't understand me, pointed towards the register. I went to the register, asked the lady there (Amelia), am I able to purchase the remaining bags? She said yes. I did ask if I'm able to purchase 20 in total and they save the 6 bags for me to come pick up the next day, she didn't understand my question. I didn't want to keep explaining. So I just purchase the 14 bags. With receipt in hand, I asked the older Hispanic associate if he can help bring the bags to my car. Bags were on a flat bed. I wasn't sure if I can take the flat bed or what..??? He told me no he can't. I went back to Amelia, I asked if there's someone that can help me bring the soil to my car. And she sounded surprised that I needed help. I waited 5-10 minutes until someone came to help me. Another male associate, 23-28 oval face glasses ear length wavy hair told me I can pull up my car right by the gate and have the trunk open and he'll load the soil in. He notice one of the bags had a tiny hole in it. He told me he's going to come back with adhesive tape and seal the hole. He was really nice and professional.

Ordered 5 items on homedepot.com for delivery from this store. The 2 least expensive items were…read moredelivered, but 3 items were not. Somehow the order was marked as fully delivered. The "proof" of delivery photo in the confirmation email shows only the 2 items, NOT the missing 3 items. Called customer service, navigated ridiculous phone menu, finally got through and agent disconnected my call. Called again, same thing finally navigated through phone menu, got through to an agent, disconnected. Tried customer service chat, after 45 minutes back and forth (multiple times I had to ping "hello" to the agent after a LONG pause with no response), agent said my remaining items would be delivered. They were not. Did a chat to support again next day, chatted with agent, agent seemed to be helping me, but 45 minutes later, chat stopped working, no refund, no items, unable to connect with any agents via chat. Called customer service. Over 30 minutes later, agent said he tried calling the store and store wouldn't pick up so he told me I would have to call the store myself - that I would have "more time" to do so. Asked to speak to his supervisor, supervisor "Chris" disconnected the call. Called the store, phone rang for 37 minutes straight, finally someone answered. He said he would see to it that my items are delivered and would knock some off the bill. We will see. If you choose to order anything from homedepot.com, good luck to you. Worst customer service experience I've had in years.

Serge A Lot - homeappliancerepair - Updated May 2026

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