Knew what I wanted. He showed me other options which was great. I hit a sale price that I hadn't expected and even with HEPA filter and extra bags came in under my budget. Very happy with service here and loving my new Miele vacuum. read more

Phil's Electric - They offered carry out but I was waiting for an Uber. - Appliances & Repair Near Me - San Francisco, California

This review is for a Zojirushi NS-ZCC10 rice cooker battery replacement. Short Story: A great place to get your Zojirushi NS-ZCC10 rice cooker battery replaced! Long Story: I came here at the first height of the pandemic Feb 2020. I had researched on the Zojirushi website that Phil's was one of the approved vendors for a battery replacement. It cost about $75 and it took 2 hours. The check in process was very smooth as I filled out a form and was given a tag. They told me to come back in a couple of hours. On a side note, they have since updated their replacement process and it now takes 2-3 days as Zojirushi requires them to do more testing of the unit. The pickup was also quite smooth. The shop itself is filled with all sorts of vacuums both new, old, and really old! I would have stayed to browse but seeing how it was a pandemic decided not to. On a funny note, this place reminded me of Breaking Bad :) Verdict: I'll go back for sure! read more

This is a small family own shop that carries both Miele and Sebo vacuums. I did my own extensive research prior to coming here so I already knew what I wanted, but they were very helpful in answering the additional questions I had. Also great that you can test and play around with the different vacuum models before committing to purchase. I came during their July 4th sale and they were able to give me a better deal than the manufacturer's website. Highly recommend if you're looking to upgrade your vacuum! read more

A quick shout to a place that doesn't need it. Besides being a good place to shop for and purchase a vacuum cleaner as we did (Miele cannister), it's just a breath of fresh air. A local, family-run store like the City used to run on. Now it's a standout for its rarity. They also offer replacement parts. Imagine not needing to get a whole new machine because one piece breaks. I hope they're around for decades more. read more

My Vintage Cuisinart blender had a broken cord. They fixed it and cleaned the motor. They fix razors and lamps as well. Great resource!! Thanks Phil's!! read more

I appreciate small businesses that prioritize quality. They sell vacuums worth buying even if they are pricier than the common name brand that often can't be repaired. As my father would so often say, "You get what you paid for " read more

Love this place! We brought our 10-year old Dyson vacuum cleaner in for a quote to repair the machine. When we got the quote we realized it would probably make sense to just buy a new vacuum. We got a demo of a few models and decided to move forward with a new Sebo canister vacuum. When I unpacked the box, it was missing a telescoping tube. I called Phil's and they immediately put a new telescoping tube aside for me to pick up. Great service! They are also an authorized dealer for Sebo, so you get a full 10 year warranty versus buying on Amazon. We are glad we bought local and supported a store in SF. read more

Hubby and I spent months planning to buy a new vacuum after we purchased an extremely plush carpet for our master room that most vacuums cannot handle. We put off this adventure because neither of us really likes shopping. We do have a once-a-week cleaning with someone who brings in a noisy Miele model to do our carpets, so it wasn't an emergency shopping spree. But this changed when our dog brought fleas into the house this week. It wasn't one flea, or two fleas--it was an infestation of fleas that had me running him to the vet, after 72 hours of bathing him twice and putting a flea collar on him. He is on prescription meds that when a flea bites him, it immediately dies. We needed a new vacuum, but hubby was away. As the engineer, he gets super picky about all things engineering-related, including vacuums. Yep, vacuums--he cares deeply about how these types of products are designed, assembled, and work (This is the same guy who told me to ditch my HP laptop and buy an Apple one over 20 years ago and I have been an Applehead ever since). So...my homework led me to Phil's Electric. I thought that Miele was a vacuum that hubby would approve, but I ended up buying the German vacuum that starts with an S.... This is what I told my hubby after I brought it home, put it together, and vacuumed. Hubby's reply, "Oh, you bought a Sebo! Good job. That is the vacuum that caught my eye, along with Miele, when I was researching what to buy. Sebo sounded more interesting, actually." I bought the Sebo because it was a tidbit cheaper than the Miele, and Phil's was doing a great job pitching its sale. It comes with a longer warranty than Miele. I purchased the canister model in a really cool, limited edition mint green color that matches my kitchen cabinets (LOL, I picked the color after deciding to buy the German one that starts with an S). The Sebo is a dream vacuum--incredibly quiet. It vacuums over our extremely plush master bedroom carpeting, something our old Dyson vacuum, which I bought during our apartment days, failed to do properly. The Dyson could not adjust its head to move smoothly across the carpet. The Sebo handle adjustment allows me to move seamlessly from carpeting to floors, which is a wow feature. It also easily gets under furniture, which the Dyson failed to do. Thank you, Phil's Electric, for pitching the sale of a vacuum that my picky engineer of a husband approves! PS- If hubby had come along, we would have been at Phil's Electric for an hour, but walked away with the same vacuum! Instead, I took advantage of the store's ten-minute parking spot. read more

Whether it's buying a new vacuum or getting appliances and lamps repaired, the only shop I'll go to is Phil's Electric. They're honest and their pricing is fair and you'll get your item back in quick order. This errand I needed a new electrical cord for my old DeLonghi portable radiator. Like many appliances, ones that were made 25 years ago are better quality than the new models. When I damaged the cord, I dumbly replaced it with a new DeLonghi model that only threw heat from the top of the unit and barely made a temperature difference in my living room. My trusty old radiator now has a new heat-resistant cord that's longer than the original one (hooray, no extension cords, that's how I damaged the original plug), a missing bolt replaced and polished shiny clean for $55. I love Phil's Electric, in business for over 80 years for a reason. read more

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Phil's Electric is a San Francisco treasured business. Ive had my vacuum serviced here, along with my Italian mama's cheese grater fixed. I pray they never go away!! read more

I find Phil's Electric to be capable, reasonable and honest. Used them for small appliances.

Did Great job repairing and cleaning an old family toaster. We're thrilled to still have it on our counter.

This shop is great, I cannot recommend them enough. They are a family owned small business and it feels great to walk in the door. I'm so happy to shop here, why bother with Amazon when you can get all your bags, dusting supplies, everything vacuum related and even high quality razors here? I special ordered a good Sebo in the color I preferred and not only was the model on sale, but I got EXCELLENT customer service from Vicki. I'm a happy customer for life. read more

So far, so good. Who knew that my problem was cleaning the Dyson filter. My 3 year old Dyson was giving me 15 seconds of suction. It would stop. Then I press it, it would go for another 15 seconds. The guy at the shop showed me a few Dyson being repaired. I plugged it in and showed him my problem. He said the last job on a Dyson was $120. Then he mentioned it might be the filter and sold me a filter for $14. I brought it home, and so far, the Dyson is working. I went on YouTube and looked up how to clean filters. Hopefully, I will get more mileage out of this Dyson stick vacuum. It's so handy. read more

Had a broken kitchen aid mixer from all the holiday baking. Son was able to fix my Artisan tilt head model quickly and promptly. Come here for your kitchen aid resurrection needs. read more

Awesome job by Phil's Electric! I had a small lamp that had a faulty switch for some time. Oops by me in using a light bulb that exceeded the wattage of the lamp. That short-circuit and puff of smoke was a sign to get it fixed! Phil's Electric to the rescue. I dropped it off; they gave me a rough estimate. When I called back on the day they said it would be done, it was ready for pick up! What a relief to get my lamp back. I'd been dwelling in the dark for sometime :( Now I have my two Phil's fixed lamps for use. Hurrah for Phil's! A great family owned and operated small business. They don't make repair shops like these any more. Established in 1941!!! read more

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I found an old pump type Zojirushi airpot in my packed away in storage and in trying to use it, their was no pressure to dispense the water. I called Phil's to ask if this was worth repairing or something for the trash. Right away they said it probably needed a new lid, particularly if the dispenser was more than 5 years old and said the replacement part was about $30. They had the part in stock and and replacing it would make it as good as new. I decided it was worth it since a new airpot would cost much more. I went to the shop and replaced it right away and I was in and out in about 10 minutes. I walked out with a working Zojirushi airpot. Still the only place in Northern California that will service Zojirushi appliances. Great place, knowledgeable staff, wonderful service. Locally owned small business. They observe the COVID-19 protocols--they wear masks and anyone entering the store is required to wear a mask and they limit the number of people in their shop. They also provide hand sanitizer at the front counter. read more

Phil's Electric - Appliances & Repair Near Me - San Francisco, California

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It is so great to see a small business surviving in these times. I needed a lamp part for a prototype I was building. These folks were great on the phone and in person. I was happy not only to see that they had a stream of customers coming in, but also that they gave each and every one great customer service. For me I needed I little piece of threaded lamp. They gave me choices. They cut it to size and they were more than fair on the price. In addition to lamp stuff, they do a lot with vacuum cleaners. I would highly recommend supporting this store if they can ever help you. I am sure it would be a win win situation read more

I had been contacting every electrical appliance repair shop i could find online in SF through to south SF for a place to work on my kitchenaid artisan tilt stand mixer. It was overheating and making a grinding sound and trying to repair it myself was impossible because of how hard those are to take apart. Phil's was the only place that had responded that was able to work on it. I was so relieved. Specifically, their technicians, Son, was the only one who was able to work on it. He was able to do an overhaul of the motor, regrease the necessary parts and put it all back together (i brought it in partially disassembled in my attempt to self service) and even readjusted the height of the beater for me. I will definitely bring my mixer back for another service or repair (hopefully it isn't needed anytime soon) in the future. Son is a lifesaver and I hope he stays with Phil's Electric and hope he has an apprentice to pass down his knowledge to. read more

There's no other place like this is San Francisco. I purchased the most beautiful vacuum cleaner from Phil's. A Sebo, it's beautiful and it's works better than any other I've ever purchased. They also sell Miele and other high end vacuum cleaners. I've had clocks, lamps, light fixtures and vacuum cleaners repaired here. They do it all! read more

Phil's Electric - Sebo Airblet E3 Premium - Appliances & Repair Near Me - San Francisco, California

If it would be possible to be in love with a business, I would be with Phil's!!! They actually fix things and at reasonable prices! As an environmentalist, I'm so glad they can fix something instead of me throwing it away and buying a new appliance. I've known them all to be honest as once he let me know he doubted he could get the parts for a coffee maker I brought in. He tried and didn't charge me for looking for parts. This place is great! read more

Small but available. It's good to have a store that's in SF that carries items for older model electric items. I needed a vacuum cleaner belt and they had it. Customer service is good. I was in and out because I called ahead of time and it was ready for pick up. I recommended. read more

They were very friendly and very quick with my Repair. Yes, I will continue to go there and I highly recommend it.

Having an experienced technician to ask questions is a treat. This is what you will get when you bring in your vacuum or razor to these folks. If the counter person is not familiar, he does the craziest thing! He goes and asks! And then comes back to tell you what the expert said. Yes, I did end up purchasing a new vacuum but felt it was valid. read more

They can fix anything w a plug !Great personal service. They were able to repair our beautiful lamps from Italy and updated the old technology. Very impressed! read more

Expertise, helpful service, fair prices, good advice. As good as it gets. Abcderghijk read more

They are a great little store with high quality machines. I love small shops with real people.

Super nice, very proficient at what they do. We had a lamp that needed to be rewired. They got us in and out same day. Price was right. I will definitely be back. Thanks so much. read more

My 7 year old Zojirushi rice cooker had a couple of problems: one was self-created as I pulled the retractable cord too far, the other was the dumb internal lithium battery. The battery is literally soldered to housing on the CPU. So, while it looks easy on youtube, I looked at the official Zojirushi website and found we luckily have the West Coast authorized repair center at Phil's! I called and they located the parts and said they could fix it in while you wait (an hour or so). So went to their lombard street's store @ the Presidio and realized I've been there before for some repairs on lighting fixtures and talked to Son and he said an hour to an hour and a half. Perfect for some playtime on Crissy Field and Sports Basement. Half an hour later, Son calls me, DONE! While, admitted, I will go through great lengths to repair things rather than contribute to our growing waste problem, this was so soul satisfying. I hope you go to Phil's and get all your appliances repaired by these guys. Looks like they do Miele vacuums and electric razors and lamps too. read more

Phil's has been an SF treasure for over 70-years; they remind us what it means to buy local and support local businesses! Phil's specializes in electric equipment and for me, they are our trusted resource for Miele vacuum repairs and vacuum supplies. They have a convenient green zone in front to make your shopping easy and convenient. I also get a calming sense when I walk-in the door; it's like stepping-back in time . The family that owns and operates Phil's could not be more friendly and helpful and knowledgeable. Do yourself a favor: shop Phil's and support this local business! read more

I took my vacuum in for only a new belt and Phill's acting like a dirty car mechanic, stole the expensive parts of my vacuum and replaced them with cheap plastic parts. When I looked up how much the brush head they removed and kept was, a used one is 98 dollars!! I can't warn you enough. I never even gave permission for such removal. They were only supposed to replace the belt. When confronting them with what happened they changed the story 3 times from dog hair( I have no dog), to a sword, to it was like that before. It is unbelievable that a little shop could be so hugely crooked. I would really stay away from this place. read more

Kind people. Family owned business. The crew is smart , knowledgeable and helpful . My second time coming here for their services. Electronic and vacuum repair excellence all round. Thanks Phil and crew. read more

This place is a gem. I love it for the small shop that it is. But also, it's a great community resource. I called today to ask for an electrician referral. The man who was called to the phone asked me if it's for a large or small job. I said that I didn't know because the lights in our house had been flickering for a few days. He urged me to call PG&E right away because this could be serious. His guess was that, of the three lines running to the house, the white (neutral) one might be failing, causing the others to run hot. He nailed it! When PG&E arrived very soon after our call, they said that was the exact problem. They fixed it. Problem solved. Thanks Phil's!!! read more

They are awesome!!! The biggest reason is because the freakin repair stuff. WTH?! It's so unusual now and amazing. I love the idea of repairing and extending the life of a quality product, unfortunately that's not my story. I had issues with my Miele vacuum. Parts were pretty high for the repair needed and it would have cost 50% of just buying a new one. However, Phil's labor charges were super reasonable and the tech was knowledgeable and very courteous. I will definitely be back. Bonus star for the Miele vacuum lamp in the window and the cool history of the shop. read more

I was fortunate to have Sun repair my Dualit toaster. They have been around for a long time and have very fair prices. They are very pleasant and a joy to do business with. read more

Exceptional service on both my Dyson vacuum cleaner replacing the battery and with a lamp replacing the switch. We're so fortunate to have such a competent business in our neighborhood providing such a needed service. read more

Very friendly. I needed a vacuum but also needed the hose altered to use to cut hair with as a barber. I left it there and the owner fixed it up for me perfectly. read more

phil was unable to fix my toaster due to the manufacturer not offering the part needed, but they were extremely knowledgeable, kind and communicative. they researched my product and did what they could to help! i will be back in the future. read more

Instant, capable service and reasonable prices. Even 15 minutes of free parking in front.

The $50 charge to look at my vacuum was applied to the actual repairs needed. (2 filters, a belt, new bags and all cleaned up.) I'm glad that I saved my old Eureka vacuum cleaner with AA bags. I've had multiple issues with the new style (bagless) vacuums --the filter is constantly clogged and the machine won't work. Anyway, I ditched the new one and went back to my trusty Eureka. Nice people here. Glad for the professional service. Very quick turn-around too! read more