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    Apparel City Sewing Machine

    3.9 (48 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Apparel City Sewing Machine

    Appliance repair

    Apparel City Sewing Machine Photos

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    Photo of Mark S. I.
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    1 year ago

    100% Great repair shop. Look forward to doing business again whenever my sweetie's JANOME sewing machine needs it. 100% Recommended!

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    11 months ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - Apparel City Sewing Machine

    Review Highlights - Apparel City Sewing Machine

    When I called, the fellow who answered was super helpful and knowledgeable about ALL things Juki sewing machines.

    Mentioned in 3 reviews

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    Gold Standard Appliance Repair - The freezer should be at 0 per the FDA

    Gold Standard Appliance Repair

    (261 reviews)

    We needed a part replaced on our Thor range. After filtering for repair services in the area that…read morework on this brand, the list was very small. Several never responded at all. Thor's own certified service providers were no better (one declined the brand, the other ghosted). Gold Standard had 259 five-star reviews, so my wife reached out through Yelp on November 20. It took two weeks and a follow-up message (plus a voicemail) before Cristhian responded. He came out on December 8, diagnosed the issue, and quoted us $272.30 + tax for the part and $310 for labor. We paid $85 for the diagnosis and told him to go ahead and order the part. Then, silence. My wife followed up on December 16. No response. Again on December 18, this time saying we'd find someone else if he couldn't commit to a date. He finally replied, saying the part was backordered and wouldn't arrive until mid-to-late January. We said we'd wait. Late January came. My wife followed up again. Cristhian said he'd call the supplier "real quick." A few days later he reported the supplier wasn't answering his calls or emails. He said he'd look into alternatives. My wife followed up again on February 10, offering to source the part herself if he'd just tell her the part number. No response. On February 28, after three months of this, we sent a final message letting him know we were moving on. Cristhian never replied. Summary: we paid $85 for a diagnosis, got a quote that was never acted on, sent roughly ten messages over three months, and received maybe four replies. The part was apparently never procured. His phone always went to voicemail. I'm writing this because the 5-star rating doesn't reflect our experience. Hopefully Cristhian will respond and resolve the issue quickly, and/or refund the $85 diagnosis fee.

    A group of ladies, gentlemen ad profssionals. They knew what htey were doing. They were honest…read more They did a great job!!

    Metro Appliance Repair

    Metro Appliance Repair

    (437 reviews)

    Castro

    Excellent job, quick service, fast response time. Very professional technician. I appreciate their…read morework and highly recommend.

    I have a 10-year-old built-in Thermador fridge that initially had a defrost issue--it was blowing…read morehot air and warming up. Vadym came promptly and fixed that issue with no problem. Later, I had another problem as the fridge started making an odd noise. Initially, Vadym suspected it was the compressor fan, but the issue persisted. This issue had actually been lingering for a long time, I had at least four or five other companies came to diagnose the noise issue, each offering different quick opinions--some barely inspected it and suggested immediate part replacements, others insisted the fridge needed to be pulled out (which is a big job for a built-in unit) and fix from the back of the fridge. But none felt confident, they all rushed to conclusions without a proper diagnosis. Vadym stood out by taking the time. He thoroughly examined the fridge and, when the issue persisted, he consulted his network instead of guessing. Eventually, he figured out the noise was caused by the condenser pipe and water pipe being too close, which caused vibration when the compressor kicked in. In the end, he fixed it. What I truly appreciated was his commitment, he didn't rush to a quick guess; he invested time, asked for input, and returned until it was resolved. I would highly recommend Vadym and Metro Appliance to others.

    Apparel City Sewing Machine - homeappliancerepair - Updated May 2026

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