The manager recently sent me an email after he read my review about Harold's. I really appreciated that he actually took the time to respond and that he even had a Yelp! account. First impressions are everything, I would probably use them again IF there wasn't one closer to me (Hansen's). But my rating still stands. :( I've read reviews about Harold's and how some people don't agree with the prices there, and hey.. that's understandable, they know about lamps, and I.. personally don't. But I was actually a customer getting a lamp repaired, and their service was not suffice at all. But that's just me and my opinoin. read more

My wife and I have been looking for lighting for our new home for a good six months. We were in Seattle for a long weekend and someone suggested we check out Harold's. My wife and I both felt that Harold's had a great selection and the showroom, although a bit on the smaller size, presented their light fixtures well. After all those months of looking in Massachusetts, we are ordering almost half our fixtures from the left coast - not great for the carbon footprint, but great for the style of our home. As a side note, we read the other reviews for this business and we were really surprised at the "3 star rating". A couple people mention $200 lampshades - we almost didn't go because of that. So when we wandered into the lampshade section, my curiosity was peaked and what did we find - most lamp shades were under $75. It really is too bad that the other reviewers chose the highest end lampshade in the store to comment on - very misleading. Also, I almost forgot that Laura, one of the designer associates was great with us. This is not Home Depot or one of the other big box stores. They're set up for the 1-on-1 customer experience, and they're not going to drop the customer they are assisting just because another customer may be in a hurry. Best to keep that in mind when visiting this small local business. read more

I love this store. Yes, they have an impressive selection of lighting solutions, but the service is the true differentiator. We had a fixture that needed rewiring and they did an excellent job and more quickly than expected. They know their stuff! read more

Yes, there are beautiful lamps and chandeliers here.Their downfall is poor service. When the salesperson realized I wanted to convert the harp on my lamp, he mumbled about my getting help from the back. One of their technicians made a big deal about the work I wanted done, and didn't feel the urge to communicate his thoughts with me. When I asked about finials, he motioned to a poorly lit display further compromised by large floral arrangement on the counter. He shrugged when I asked what the cost for the lamp alteration would be, finally saying they should know up front, but made no attempt to get that info for me. I had had enough, left the shop and went next door to the hardware shop where they sold me the parts and did the alteration for FREE, with a smile. I will not be buying the two lamps I eyed at Harold's. Screw them. read more

This place was great..I worked with a very helpful sales girl who was very patient while I asked dozens of questions. She swapped out countless shades, harps and decorative screw toppers (don't know the official name, ha ha) and helped me to piece together the perfect look for my vintage lamp. I found the perfect shade for me ready-made, but it's also nice to know that they make all of their shades in-store and offered custom creations as well. I'll definitely stop in for all my future lighting needs! P.S. Also, so nice they offer the 20% off coupon for Yelp check-ins!! Don't forget to use it! read more

Not a fan. It's a small showroom with a relatively small selection. But the big downer was the prices...I'm not into spending $1000 on a single light fixture, or $200 on a lamp shade, just not my thing. They do have things that are more affordable of course, but my point is, they're overpriced. read more

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We wanted to add some custom overhead lighting in our condo. Had the brand and system picked out. Needed an in-home consult to seal the deal. Still waiting for our quote a month after the one-hour visit. Two follow ups with Josh have been ignored. Guess we're small potatoes. Good thing they never billed the $100 house call fee. read more

I walk by this store and dream about where I would put some of the beautiful chandeliers in my fantasy home. Most of the lamps I would want are far beyond my budget but a girl can dream, can't she? Harold's has be in Wallingford just shy of forever and that makes them a winner in my book. read more

I needed a unique light for a wine cellar I was adding to my house and came across this place. It's not very often that I find a local, family owned store that I really favor. In theory is always prefer to shop local, but for many things it's just not practical. There's a trade off between price, service, selection and what's just plain reasonable. This is where Harold's comes in for the win. Yeah, their prices are not the cheapest. If I want cheap I can go to Home Depot or Lowe's or Amazon. But have you been there and tried to find a unique lighting piece? Not so easy. That's what Harold's supplies - the people and the selection. Helping understand the vision of what I needed and cut through the clutter of products plus ability to see the light before buying make this a place I'll definitely shop again. read more

Just over six months ago, I moved to Seattle. Took a trip with my family to IKEA to get apt. fixings. At the last minute added a cheap desk lamp to the cart, and by that time we had spent two-plus hours in IKEA and I was going crazy by all things Scandinavian, so when my dad said "oh, want to run back and get the lightbulb for it?" I said, "No, I'll pick one up at the hardware store. No big deal." Yea. Right. This MORKER 5 buck desk lamp requires the most bizarre lightbulb ever: Reflector Bulb R14 E17 Max 25W. Of course on the lamp it only just said Max 25 W. So, I go to two different hardware stores, and unsuccessfully buy a 25W bulb that doesn't fit. After stopping into a few other places, I end my search in November, too lazy to start a full search mission, and content to be desk-lampless. Flashforward to last week. My parents come and visit again, and then realize I haven't bought the bulb. We check the IKEA site. You can't order that bulb online. You have to go to their store. I refuse to enter the cruel maze in Renton again. And then, my dad suggests a lighting store. I yelp, find this place, call with the spex, head over there and SUCCESS! find the bulb. The woman (who was quite young. for some reason I expected only married septuagenarians to be working at this place) told me that people come here looking for this bulb specifically. The hardware store across the street def didn't have it. Some of their lamps looked pretty damn ugly, some looked classy. I didn't care. All I know is that I'm writing this review with my cheap ass IKEA lamp finally working after 6 months of laziness and darkness, and I have Harold's (and let's face it, my parents...eeesh) to thank. read more

One of my elderly neighbors needed Alamo switch thing replaced on her old lamp and within seconds this nice lady replace it and didn't even charge her for it! Great service!! read more

Harold's Lighting - A very nice & kind lady who fixed my elderly neighbors lamp! - Lighting Fixtures & Equipment Near Me - Seattle, Washington

The staff at Harold's is very helpful. They have a large selection of lightning and are knowledgeable about a wide variety of fixtures. I needed help to change a bulb in an unusual fixture and they handled it quickly and didn't make me feel foolish. Much appreciated. My go-to lighting store. read more

I've been a customer for the past 20+ years. They are all about customer service and can do just about anything. I've purchased new fixtures from them, had lamp shades custom made, they've repaired numerous lamps, rewired fixtures etc. Each experience has been a positive one. They are not inexpensive, but their work is impeccable, they deliver when promised. I most recently took in an Italian task lamp that is no longer made, and needed help replacing the halogen bulb as the previous owner had modified it so the bulb could not be accessed. Ryan took time to look at and said if i didn't mind a small piece being possibly damaged, he could probably help me. He was successful and I can continue to use this lamp rather than replace it. We are very fortunate to have this retailer and service in Seattle. Thanks to all of you at Harold's! gs read more

The best lighting store... repairs, rewiring, custom work & purchasing. They are knowledgeable... trying to help, not up-sell. As an interior designer, I wholeheartedly recommend them. read more

Great selection and great customer service. They remade our custom sconce shades because of a miscommunication with no muss or fuss or upcharge. This is the real Seattle deal folks! read more

I have an old house that I needed a replacement light for and needed a switch on the light. After going to multiple stores: Home Depot, Lowes, Restore, Luxe (closed Mondays) I finally got myself to Harold's for the first time. Lots of selection, and they were having a 20% off sale. Took a little while to get help from someone but once it did they were very helpful. It was the owner that helped me, he pointed out options with the switch on the sconce and also said he could install a switch. I picked one and he installed a switch while I waited. You will never get that service at a Home Depot. Will definitely go back to Harold's read more

Last week I brought in a lamp for repair. Incredibly fast and friendly service. I will come back to this wonderful place for any future lighting needs. Kevin P read more

Just got our 70s wall light back, repaired and beautiful! They helped us get a new shade too, and we love it. It takes them awhile to get stuff fixed- ours took three weeks-because they are one of a very few who do repairs. If you understand that part, you too will be pleased! Nice selection of lights too, some very unusual and pretty lights. Overall great experience, and we will be back (more 70s lamps). read more

I brought in a vintage lamp which I had purchased without a shade. Harold's has just about any shape and size of shade that you can think of and I got plenty of help from the staff choosing the right one. Maybe a little pricier than what I might've found elsewhere, but definitely worth the cost considering the service, quality and the fact that I bought directly from the people who made the shade! read more

I am so impressed with Harold's Lighting. I had never heard of them before until someone recommended they come take a look at my small five person office. Rick showed up and educated me on the great LED options now available. I had a poor opinion of LEDs (my mind said curly and ugly) but he convinced me to try the new lights in just one office. I did, installed a dimmer he suggested and could not order for the rest of the office fast enough! I love the modern look these lights gave our office, was so glad to get rid of the noisy florescents, and absolutely love the glow and ability to dim. They are beautiful! Next stop for Harold's will be my home. Rick's service was outstanding, his thee decades of experience was invaluable and I'm so glad I found Harolds! They are quick, very competitive and they know what they are talking about. You won't be disappointed with this company. Fred Green, Green Financial, Kirkland WA. read more

Tremendous customer service from Ryan and Kirk. We brought in an antique fixture in need of an adjustment, expecting to check it in for work or to get a referral to a welder. Instead they pulled out a specialized tool and got down to it cheerfully and knowledgeably, even finding a part from the store's shop because the one on our fixture was not ideal. We were out of there in 15 minutes. We try to patronize locally-owned businesses by default and it's so gratifying when the local option is also the best. For those shopping for a lamp, the selection is comprehensive, including unusual items that had been rehabbed in house. We will return. read more

I brought in a Mid Century Modern small, teak based lamp that had been nearly destroyed by movers. Although not large enough to be very expensive, the nice apartment size of the lamp was what attracted me to it in the first place and like teak, how can you say no, with original lampshade. Harrold's put new life in it, hopefully it will last another 50 years whether I do or not. When I dropped it off, nothing was too small, even what color of cord I wanted. The young man when I picked up was so attentive, even though he was clearly on his own. We are so quick to throw things out nowadays, it was nice to have such good, old fashioned service to go with a really old lamp! Things can be repaired! read more

Harold's Lamps and Shades -I prefer to support independent businesses when possible, I don't think I'll be shopping here ever for a lighting fixtures. When I was here, there were fixtures strewn everywhere, with no sense of order or organization. Contemporary fixtures mixed in with Victorian, sconces with ceiling lights; it was just mass confusion to me. The variety of fixtures, while plentiful and at a bargain, doesn't help that if it's disorganized, I cannot find the fixture that I'm looking for when I have to look at the entire store to look at all of the contemporary style fixtures. The lack of customer service or even a simple acknowledgement from the idling store representatives didn't help matters. Honestly, I would only go here if I felt like looking through an eclectic collection of light fixtures and I wanted to make an adventure out of it. But for me, time is my most valued resource, so I won't be making a destination trip out to Harold's to look at light fixtures. read more

I have been here three times and I am not sure why I return each time. This place is awful. Really awful. They have nice products but their staff is not knowledgeable (which is forgivable) and not nice (which is not). Its not just one person, every time I go there they are just generally unhappy and unhelpful. I expect poor service from a huge store with great prices, after all, you get what you pay for, but this is a local, small store with exorbitant prices. Hilarious that most of the other reviews show that I am not alone. Do yourself a favor and get your lighting stuff elsewhere. Oh and their repairs are a rip off too. Quoted $50 bucks to run fix a light so I went down the street and bought the materials from Stoneway hardware for $5 bucks and did it myself in 10 min. read more

I called to ask if they could fix my table lamp-I couldn't get the switch to turn. They said it would cost about $50.00. I brought it in and the gal at the desk looked at it, noticed that the switch was cracked and substituted another one out of the "left over parts" drawer. Bingo- it was fixed and there was no charge. Friendly and capable. That's what you get when you shop local. read more

Don't even think about doing business with Harold's I hope this review will shed light on a dark and terrible retailer - Harold's Lighting of Seattle. I absolutely advise never ever dealing with Harold's. My experience was totally unsatisfactorily in every respect. I simply needed five identical shades for five identical lamps. Despite the fact I took my lamps into the store, and spent an hour with the sales person going over specifications in detail, Harold's made the shades much smaller than the ordered size. While I agreed to switch all the lamp harps to a smaller size rather than demand Harold's re-make the shades correctly, Harold's initially charged me for the new harps! Only after I gave it my old harps, and after much discussion, did it finally refund the harp costs, acting as though it had done me some enormous favor. Upon later ordering two more identical shades in early April, I told Harold's I needed them before I left the area in May. I was assured they would be ready within three weeks. As my departure time neared, during repeated calls to Harold's regarding delivery status of the shades, I was told there would be a delay, and was given one excuse after another, with assurances they would ship the shades if necessary. Not only were the shades not ready until mid- July, Harold's refused to ship them unless I paid the shipping charges in advance. Moreover, when I picked up the shades, I had to pay additional shipping as it had provided the wrong postage. Despite my request a manager form Harold's call me to discuss the situation, I have had no response. Not only is this atrocious customer service on any purchase, I find it particularly egregious on my close to $700.00 purchase. In summary, only deal with Harold's if you want inferior products and horrible customer service all at superior prices. You definitely don't get what you pay for. read more

Customers beware Harold's Lighting is a family-owned, family-run business thought this was a good thing until I gave them my business. Used them on two separate occasions and both experiences were unpleasant. My experience: 1) after three weeks with my lamp Harold's called asking what work was to be done because they lost the paperwork/job notes. 2) When I called Harold's a week later I was told they have no record of my lamp ever brought into their store for repair and that "you" (the customer) made the mistake and must have taken the lamp someplace else. 3) After 6 weeks, I went to pick-up my lamp the workmanship was shoddy and the job unfinished. When I complained I was met with minimizing, denial and blaming the customer. They refused to complete the work, fix their errors and tried to blame me for the shoddy workmanship saying that I caused the damaged while it was sitting on their table. They held my lamp hostage and demanded to be paid the full price. My experience with Harold's have been long turn over time for repairs, very poor customer service that comes with loads of minimizing, denial and blaming others not themselves for the errors that run rampant in both the Seattle and Bellevue stores. The owner is the worst of all! He's not shy to yell and threaten the customer. read more

I brought in a lamp to be repaired last week and was blown away by the service. I needed a new harp, the plug removed and reattached (it was frayed at the plug and very dangerous), and the bit you screw the bulb into tightened.They did it all in front of me at the front desk and didn't charge one cent for it. They even gave me a new harp for nothing.I expect to have to leave the lamp, come back in a week or so, and pay a lot to have it repaired, so you can imagine that I was more than thrilled. What a nice bunch of people. I also had them turn various object into lamps before (ie a teapot ) and they do beautiful work. read more

I had previously used a lamp repair shop on Greenwood and 65th. But they moved and I did not know where. All I could remember was that the name of the business began with an "H". So I searched on-line, and found Harold's on 45th, where I then took my antique floor lamp to be re-wired and repaired. When I got it back, it was more expensive than I thought it would be, but I took it home. At home I plugged it into the wall, then went to turn it on. THERE WAS NO ON/OFF SWITCH !!! The lamp originally had a pull-cord, but now it had nothing. Unbelievable !!! So I took it back to the store, and left it again to have the problem corrected. I had to make 4 trips, with ridiculous parking options on 45th (none), to finally get my lamp fixed and working again :( :( :( Since then I have located HANSEN LAMP AND SHADE on Lake City Way - the ones originally on Greenwood and 65th. I have been back to them with another antique lamp - they do an excellent job, are very customer service oriented, and returned my lamp WITH all the parts. I DO NOT recommend Harold's Lighting, but DO recommend Hansen Lamp and Shade on Lake City Way (they also have reviews on Yelp.) read more

The only reason I gave it two stars is because they are the only game in town. They are painfully slow in repairs. Desperately in need of competition in that area. read more

Revised review. Appreciated manager reaching out to me to try to resolve my issue, almost immediately after my initial review. I recommend calling beforehand and discussing what your particular needs are. Save yourself a drive by understanding what they are willing to do before getting in the car. Should Harold's not have a lamp to your taste, I would still recommend considering creating something cool for yourself with parts from antiquelampsupply.com and/or comparison shopping for repairs or new lamps at Hansen's Lamp & Shade (10706 Lake City Way). read more

Love these guys. Great staff, very knowledgeable and personable. Nice selection of lamps and other lighting fixtures and a fantastic selection lamp shades too. read more

I recently purchased a halogen lamp from Goodwill but couldn't get it to work. After unsuccessfully taking it apart, unable to find the problem, I brought it here. The young woman at the counter helped me put the lamp back together and fit the bulb, all free of charge. (Turns out you need to use a bit more force on halogens.) I would definitely come here again for lamp repair and purchases. read more

I purchased some LED undercounter lights and directional Ulextra ceiling mount lights at Harold's recent "sale". When comparing prices online and with Seattle Lighting, Harold's sale prices were higher than the retail prices at other dealers. Also, I selected a dining lamp which Harold's said they could order. At Seattle Lighting I learned that lamp is a European lamp not available in the US because it doesn't meet US UL codes. So I selected another lamp at Seattle Lighting. And, Harold's oversimplified what was needed to mount the Ulextra lights in place of recessed lights. Again, at Seattle Lighting, I learned what was needed and was able to get all the conversion parts. I am a happy Seattle Lighting customer now! read more

The tall/torchiere first lamp while I entered the door appealed to me.... but it was over $1,800 - I mean, seriously - unless you are a Kardashian or something - who the heck spends that kind of dough on a stupid *lamp*???? I'd quite frankly rather spend the $$ on a trip to Italy or something.... The next tall lamp was.... exactly the same - over $1800 - again, this is *NOT* Beverly Hills - this is Seattle (just in case people forget - where they have mostly re-located to).. Yes, lighting is important - but quite frankly I'd rather spend my $$ elsewhere - like at Lamps Plus or even Target have decent looking, similar types of lamps. They do seem to have a wide variety of "shades" - once again, if you are willing to shell out the dough, and their repair service supposedly is good - that's the only reason I give it 2 stars. read more

Went to Harold's to get a lamp fixed and the woman at the counter spotted that she could fix the lamp right there at the counter. It was so nice to have someone do something to help. read more

Went to Harold's to fix a wobbly lamp and the clerk spent a lot of time looking for the exact part that was needed. In the end, she didn't even charge me. This is excellent customer care!! Will go back here for any lighting needs in the future. read more

Harold's is wonderful! Super friendly and helpful staff who have assisted me with choosing the right lampshade for a number of vintage lamps. The last time I was there they also rewired my lamp while I waited. Great service, beautiful products! read more

I had a great experience at Harold's. The staff is very friendly and the store itself is beautiful. Kim was very helpful and made sure I left with the exact pieces I needed for my wall sconce. I will be back! read more

My feelings about Harold's are mixed. It is worth the effort and price when you are splurging on the light that you really want to make sure works for the space, but not otherwise. As others have pointed out, it is expensive. Repair rates seem 25-50% too high. You can usually find the same lamps online for about 2/3 the price. There are not enough employees working on the weekends. I have encountered a store full of waiting customers several times. But it was the right place when we were looking for something nice and vintage-y for our living room. The staff member who helped us was knowledgeable, patient, and helpful. She was able to get us a fixture that was not available anywhere. So, maybe it is pricey and staff are not generally available because they take time with the customers who get lucky and arrive at a slow moment. read more