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    Hargray Communications

    1.4 (32 reviews)
    Closed 9:00 am - 6:00 pm

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    4 years ago

    Worst internet provider I've ever had. I normally don't give comment but I had enough, the charges were not consistent, it's not worth it.

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    7 years ago

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    8 years ago

    This place took forever to come install my internet. They were supposed to come between the hours 5-7pm and didn't arrive until dang near 8.

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    7 years ago

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    Ask the Community - Hargray Communications

    Review Highlights - Hargray Communications

    I'm new to Sparklight (formerly Hargray) and was having lagging fiber internet.

    Mentioned in 3 reviews

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    Hargray

    Hargray

    1.3
    (33 reviews)

    typical horrible Internet service. How do these people stay in business?…read moreAnother outage; why would we expect other better service? They are the worst ISP and Internet provider I have ever heard of. Good Lord I wish there was a way our HOA would let us have a different provider, but somehow Sparky light has found a way to create a monopoly. These people are not only unavailable for tech-support, but their chat site generates a 502 not found error. Typical for hargray. They are the worst very worst in South Carolina. Since this was a single important server affecting South Carolina, Georgia, and Alabama here's my question for them when I get an Internet connection: Lightning strike??? why with a single server of such importance why was there no fall over; why was there no redundancy and equipment? even a stupid backwards data center knows enough to have redundant equipment there may be an excuse for a God driven event, but there is no excuse for this outage to be this long and this broad without some kind of backup equipment. How do you people stay in business?

    Infamous company that has always lived up to its abysmal reputation. Anyone who's lived in the…read morelowcountry will recoil at hearing the name "Hargray". Most of us have been forced to have it at some point due to being unfortunate enough to live in a neighborhood that had been bought out by Hargray, and proceeded to have full service outages on the regular. Any remote worker or student in the area has had to explain to their superior why they're going to be frequently unavailable due to the absurd unreliability of the Internet. If you're in public school, you're gonna have a lot of free school days due to their entire system being down, because of course Hargray controls all of that too. And all of this wouldn't even be a major problem, were it not for Hargray's, near monopoly in the lowcountry. Anywhere else they would've just gone out of business like any other horrible provider, but due to the iron grip they have on internet service in this region, they are able to buy up every smaller company that could potentially compete with them. Which is the core of their strategy, and the reason they haven't improved in the slightest in 20 years. They don't have to. If any company in the area gets anywhere near becoming a viable alternative, they will buy them up and you'll be stuck with Hargray's terrible service again. And parasitic practices like that are designed to be impossible to stop. You don't even have the option to 'vote with your wallet' bc you're literally stuck with them no matter what. I wish I could end this with "don't sign up with this provider". But chances are, you had no choice. God have mercy on us all.

    DISH

    DISH

    4.5
    (2 reviews)

    I struggled a but at the outset whether to give Dish all the stars. The truth is I have problems…read morewith the service. BUT, I have problems with the service because of where I live and I have DISH because of where I live- in a cable dessert. The issue isn't that I would have cable TV instead of satellite. The issue is that I would have cable INTERNET instead of satellite. If I had cable internet I would stream all my TV content, maybe use an antenna for local stations, and I wouldn't have a "TV service Provider" per se. Hello 21st century. We have satellite internet (through HughesNet, which I previously reviewed). The signal I get isn't reliable enough to stream video content, so we have to have a TV Service Provider if we want more than just local TV with an antenna. Compared to other TV Service providers I have had, DISH is far and above the best in terms of customer service. They are prompt and professional and communicate extremely well. They are easy to reach on the phone, by email, or online and the people they send to our home are knowledgeable, efficient, and very personable. It can't be easy to have a job going into the home of customers having problems and they do it very well. Today I had a repair at my home (the repair was for HughesNet which contracts out DISH for at least some of their in home repairs for customers like us who have both)- I scheduled it to be between 8 and 12. I received a call and a text message from the service person (Bobby) at 7:45 that he would be here between 8 and 8:15 and he was here as advertised. He was great and easily fixed our (HughesNet) problem.

    I've been using Dish for years, but specifically in Charleston since August of 2015. We recently…read morehad our roof replaced, and had to have a tech come to the house to realign the hardware to the satellite's in space, which I still think is pretty cool in itself. There was a minor glitch in the scheduling, because after my initial appointment was made online, I was offered a "gift" which meant I would receive Epic Movie Package for a month, but once I did that, my package changed overall and my appointment was cancelled. I didn't realize this until waiting through the two hour window for my tech to arrive. Regardless, we got one out the next day and he was very friendly and got out Dish back up and running. As for the package that we have, I don't use the Hopper, because we only want one TV in the house, and the bedrooms should be used for other things rather then watching TV. We use the DVR a lot and have several quality movies and shows (HD & SD) saved which we refer back to from time to time, and honestly, it's the only way that we keep up with our TV shows during the regular seasons. We've considered other options, but I've never been happy with DirecTV and I don't want to lose all of our recordings ;-) As with all home based entertainment providers, I wish the price was better, but we're limited by the quality of the market.

    Comcast Service Center

    Comcast Service Center

    1.0
    (4 reviews)

    this company is the worst organization i have ever dealt with they will be receiving my cable boxes…read moreback in friday. they just lost a 400 per month customer! STUPID

    I realize Hurricane Matthew took out lots of services here in Beaufort/Lady's Island. That said,…read moreComcast has cancelled the phone number to the local office, they have all calls routed to a call center not in the United States and with no access to what's occurring in my location. Essentially unless I want to remotely restart my router or order/expand my service this call center accomplishes nothing. The local office has no idea when service will be restored. She did however write my address on a legal pad and circle it multiple times. Because the cable box is in my front yard I have assured the service center that no one has been in my area to fix the issue. The service center assured me they must have sent someone to my location however no clue when or what time they sent anyone. They only know my service is out and it was probably while I was sleeping. The hurricane is an excuse for service to be out however it is not an excuse to have no plan and lousy customer service. SCE&G hired contractors and got 200,000 people's power restored in 3 days. When I called I got a local person with a timeline of what was happening and any obstacles to getting my power back on. Pay attention Comcast because you're failing. Oh and I still have no service and no one has any clue when I may see any service and I can't seem to schedule an appointment either. I think I'll call and ask for new service install see if that gets anyone out here?!?

    Spectrum

    Spectrum

    1.1
    (40 reviews)

    The staff here were friendly and helpful. The mark downs are for the company that claims they have…read morethe best service for internet, cable, and phone. Find it really sad that their best package only consist of 60mb down and 5 up when other companies are hitting the 100mb down and atleast 10mb up within the same price range. Plus a 200 hundred dollar charge to get a 100mb download package is pretty low. If you are afforded the opportunity to choose between other companies vs Spectrum avoid Spectrum.

    We recently cancelled our service. After a month we received a bill for the following month. We…read morecalled them and of course they had no record of the call to cancel. We asked for our payment back, they refused to return it. They told us we had to take the equipment we had to the Spectrum store to turn it in. I went to the store on Main Street in Summerville, SC this morning (6/17) around 11 AM. I signed in (Rich M) and waited. They had two people working with two customers. During the time I was there 3 additional customers came in and signed in. At 11:25 AM the two spectrum people were still working on the same customers that were there went I came in. I waited another 5 minutes and one of the spectrum people finished with the customer he had. Then he got up and left the room. I was completely frustrated at this point, so I left. I still have the equipment and am trying to figure out how to return it. We left spectrum initially because of poor service. We lost internet service 2 to 3 times a month. I highly recommend that anyone wanting to get internet service go elsewhere. These people are incompetent and do not care about customers.

    Hargray Communications - televisionserviceproviders - Updated June 2026

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