Cable company popping up around the area. Currently just Daniel Island, Moncks corner, and selected…read moreSummerville locations. Prices? If you have a new neighborhood, not much you can do until your HOA can have a vote. In my opinion, Home Telco's value for high-speed bandwidth for the money is very poor. Pricing in this industry is always partially-fixed like gas stations on a major intersection, so you're really just looking at service as the differentiator. Tech guys are very nice and conscientious. That is a big plus. Phone support is based out of Moncks Corner, and hit-or-miss. 1 of 4 calls is handled well. The other 3 phone reps act like they've never heard of the services they provide. It would be comical if I didn't work out of my house and depend on Internet reliability. Website tech support? Your grandmother's blog is better than their website. What, your grandmother doesn't have a blog? It's still better than their website. (edit: maybe they read my review because they re-did the website. My Grandma is still talking smack because it's still awful) These guys seem to be getting all new neighborhoods so you don't have to worry about it. Knology was always pretty good when I had them.

We have been told for 7 weeks now that our fiber is being installed. Now when I call they say that…read morethey are working in the area and when it's established they will set up service 7 to 10 days after. Mind you last week contractors came and already added the line to my house and they still have yet to establish service, and yes I called again but got the same response. Possibly the worst experience I've had with any Internet company to date. If ANY other service was in the area I would have already opted with them. PS they say they will no longer offer standard Internet only fiber Internet. Yes I asked thinking it would be faster but that's what they said. Moncks Corner btw.

I had an AT&T technician knock on my door yesterday, their fiber plans are reasonably priced so I…read moredecided to talk them. Turns out to get AT&T internet, they wanted a $20 fee up front and then to run a full credit report on me. Granted $20 isn't really that much money, but the business plan that created this goes against my grain. To make matters worse, they wanted to run a full credit report on me, although they told me it was a soft pull. I turned down the service and think any large internet provider that asks for money up front and to run a full credit report on you should be avoided. You can make your own decision though.

Customer service is terrible! I've had to call them at least 6 times and wait on hold forever…read morebecause of a phone that I ordered never was shipped and then they sent me another one but changed the phone number and I'm having a nightmare trying too get it fixed. Every time I call in they give me another number to call and I have to start all over. I have 6 lines with AT&T and have been with them for 20 years but I'm so done with them.

WOW! customer service (if you can call it that) has been HORRIBLE since day one. To begin with,…read morethey sold us our VoIP phones based on the promise we could use them anywhere. But when it came time for service, they would only service them at our office location and refused to send us a new $50 phone. Most recently, my phone stopped working and I spent 2 hours on the phone with WOW! technicians only to be told I would have to bring the phone into my office to have them fix it. When they did, they found out it was not the phone at all but a "backend problem" with their system. So I have not had a phone for 6 DAYS because of their own problem after they wasted TWO HOURS of my time. I am DONE with WOW! and will be terminating our contract as soon as it is possible to do so. I would NEVER do business with these people again.

It's awful. Today I have multiple channels missing. I pay for a sports subscription. No channels.read more

I struggled a but at the outset whether to give Dish all the stars. The truth is I have problems…read morewith the service. BUT, I have problems with the service because of where I live and I have DISH because of where I live- in a cable dessert. The issue isn't that I would have cable TV instead of satellite. The issue is that I would have cable INTERNET instead of satellite. If I had cable internet I would stream all my TV content, maybe use an antenna for local stations, and I wouldn't have a "TV service Provider" per se. Hello 21st century. We have satellite internet (through HughesNet, which I previously reviewed). The signal I get isn't reliable enough to stream video content, so we have to have a TV Service Provider if we want more than just local TV with an antenna. Compared to other TV Service providers I have had, DISH is far and above the best in terms of customer service. They are prompt and professional and communicate extremely well. They are easy to reach on the phone, by email, or online and the people they send to our home are knowledgeable, efficient, and very personable. It can't be easy to have a job going into the home of customers having problems and they do it very well. Today I had a repair at my home (the repair was for HughesNet which contracts out DISH for at least some of their in home repairs for customers like us who have both)- I scheduled it to be between 8 and 12. I received a call and a text message from the service person (Bobby) at 7:45 that he would be here between 8 and 8:15 and he was here as advertised. He was great and easily fixed our (HughesNet) problem.

I've been using Dish for years, but specifically in Charleston since August of 2015. We recently…read morehad our roof replaced, and had to have a tech come to the house to realign the hardware to the satellite's in space, which I still think is pretty cool in itself. There was a minor glitch in the scheduling, because after my initial appointment was made online, I was offered a "gift" which meant I would receive Epic Movie Package for a month, but once I did that, my package changed overall and my appointment was cancelled. I didn't realize this until waiting through the two hour window for my tech to arrive. Regardless, we got one out the next day and he was very friendly and got out Dish back up and running. As for the package that we have, I don't use the Hopper, because we only want one TV in the house, and the bedrooms should be used for other things rather then watching TV. We use the DVR a lot and have several quality movies and shows (HD & SD) saved which we refer back to from time to time, and honestly, it's the only way that we keep up with our TV shows during the regular seasons. We've considered other options, but I've never been happy with DirecTV and I don't want to lose all of our recordings ;-) As with all home based entertainment providers, I wish the price was better, but we're limited by the quality of the market.

Absolutely the WORST customer service I have ever experienced....both on the phone and online and…read morein person. We switched to fiber optic service for wifi and internet. I would rate them as zero stars if that were possible.

Got new white tower today and took 15 minutes to set with phone support. Found out later today WiFi…read morewas not connected during setup. Had to call in and get help getting my new white tower completely connected. Took 38 minutes.

Not about the summerville location, but spectrum as a whole is absolute garbage. Rude…read morerepresentatives or absolutely clueless people who mislead you. No regard whatsoever to appease long time customers when THEY are the ones that made the mistake. Disgusting service. Will never get a spectrum plan again.

Been waiting six months on them to come out and put Internet in my home ever time I call they have…read morea different problem on to why they can't do it on the days they tell me they will be out sad that I've payed my money but can't get what I been waiting's on for months don't us spectrum's for anything sad people that don't care to help you or don't speak much, English

Walked in on a Saturday without an appt. Store was empty. Samantha helped us right away. We…read moreexplained our needs and she addressed them all and offered solutions. Extremely satisfied with her service.

I changed to Spectrum cell service so so good, good reception. Also we have Spectrum internet…read moreservice and like it very much. We went the store today (03/07/2025) to buy new phones and was forcefully told he couldn't switch phones because it was still locked because of find my phone stolen safety lock. He did not seem happy we came in to spend money. He told us how long it would take to transfer phone information trying to us give up. Maybe he was having a bad day.

I have worked with Matt on several projects. He has installed speakers, receivers, Remotes, Sonos…read moreand video/TVs for me. He's an expert and I have had zero problems and it's been 10 months since the last install. After lighting struck my house he came to help me diagnose everything the lightening might have affected instead of just trying to get me to replace everything. He helped me deal with Directv (who forgot to ground their dish and made the lighting strike much worse). He wasn't obligated or responsible for anything that happened because it was weather but he was there to help fix it anyway. That's service! After the job is done Matt is always there to help if you need it and he responds to you and follows up better than anyone I've ever delt with! In the past I have used Carolina Custom Security and Sound and Audio Warehouse and they didn't come close to the customer service, quality of work, or price Wired Solutions provides. They are great problem solvers too, and getting wires through existing walls can requires some creativity!

Wired Installations is a professional electronics installation company that did a great job wall…read moremounting my 65" flat screen television and soundbar. The company was easy to work with and sent Marcus and Cameron to do the project. They work clean, removed an old tv and installed a new articulating wall mount and television. They showed up and called before they arrived. I am happy with the work quality and professionalism. The price was fair for the tasks. Highly recommended. Kudos!