You've heard the jingle, "Ace is the Place...", well the Westlake Ace Hardware really IS the place!…read more It's hard to beat an old-fashioned style hardware store, one that while you are walking around you have seasoned professionals walking up to you and ask how they can help you. One where you can actually ask for advice on a project you are working on and deepen your perspective on the project. THAT is Ace Westlake. I came here today and really enjoyed my visit and discussing my project with them. They really did add the perspective I reference and that has me taking a step back before moving forward, just to make sure the direction I move is the way I want to go! While there for my project I noticed some "Managers Special'" shelves and yes, I bought a few things I probably don't even need, because the price was so good!

Stopped by this Ace Hardware recently. The store was clean and the people working there were really…read morenice. They didn't have what I was looking for so I had to go somewhere else, but I was happy with the service.

I have been shopping at Jabo Ace Hardware in Coppell for over 30 years, so I have a long-standing…read moreappreciation for this store and the people who work there. Today, that appreciation grew even more! I reached out to Jabo's on behalf of Reach Out Honduras as we were gathering donations for our annual fundraiser and Jabo's Ace Hardware was very generous in supporting our event. We are so grateful for their willingness to support a cause that is helping provide educational opportunities and a brighter future for vulnerable children in Honduras. The manager I worked with, Mr. Spalding, was kind, gracious, and genuinely happy to help! As an extra-special surprise, we discovered that he was actually a former Mockingbird Elementary student where I taught years ago! What a fun connection and such a small world! It great to have him back in Coppell. I know businesses often hear from customers when something goes wrong, so I wanted to make sure Jabo's heard from someone who had a genuinely wonderful experience. Betty and another store associate helped me with another purchase. They were helpful, friendly and fun! After 30 years of shopping here at Ace Hardware, I can honestly say that their commitment to their customers and their community is something worth recognizing! Thank you, Jabo Ace Hardware, for your generosity and for having such wonderful people representing your store. Your kindness is very much appreciated! P.Taylor

I'll never shop there again. Over a decision as simple as making a key. They are now prioritizing…read moremaking 4-5$ over taking care of local people. I have shopped there for 12 years, perhaps 2-300$ a year. I brought in a blank key I had purchased many years ago and asked them to make a copy of my house key. They told me I had to buy a new blank or they couldn't do it. People shop at places like Jabos to get the service you can't get at the box stores. The young man couldn't figure out how to operate the machine and wouldn't admit it. Then he got a lady who gave me the "you have to buy from us" routine. Neither were friendly. Then the manager finally came and gave me the same routine. Finally I asked him if he was going to be able to help me. I asked the question in a way that got to the point and made him decide. He stammered around and never did answer. At that point I did say "shit" to which he got immensely offended and started pointing his finger at me. "The new machine won't let us". Surely there is an override and in the rare event that there isn't, I hope the owner takes note. Needless to say, but I won't be returning to the local small business because of two things. Poor attitude and poor service. As the manager of a small store, you have to make big decisions. they made me feel as though I was at one of the big box stores. The sad thing is that I shop there because I had come to enjoy and expect the service, in a world that service is hard to find. Before you judge me, let me ask you. If it was your store which decision would you make. Make a key or 4-5$?

Great hardware store. I thought for years why would people go to this little store that often cost…read morea little more when they can go to the giant super stores and save a few bucks. BECAUSE ITS BETTER. Now after a couple decades of going to the big stores and shockingly ending up at Ace for what I need .. I now start at Ace .. and go somewhere else if needed. They just have more of the precise things I'm looking for and most often they greet me when I walk through the door .. McGyver!! Yes because the salespeople recognize me ... they don't have 100 full time employees and 200 part time employees... they do generally have the same knowledgeable folks that I see each time I come in. .... I've always wondered why people go into those big impersonal mega stores when they're Ace Hardware in most neighborhoods.

Have been here for hardware needs but never bought any plants. This year I found a 4 pack of burpee…read moreslicing tomatoes. Man was that a find!! They produced more tomatoes than I can remember getting from 4 plants (and we've been growing tomatoes for 35 years here in Carrollton) I will definately check out other plants from this location.

Nice store with a great layout of merchandise. I didn't require anyone's help this trip, but the…read morestaff is friendly and helpful. They have a HUGE selection of everything. Lots of great prices and savings - great value! Convenient location off of Glade Road with plenty of parking.

Great HomeGoods location with a wide variety of home décor, cookware, furniture accents, and…read moreseasonal items. The store is well organized and easy to browse, with lots of unique finds that feel different from the usual big-box stores. Everything feels fresh and curated -- it's easy to stumble on something special whether you're shopping for kitchen gear, decorative pieces, or gifts. Prices are generally good for the quality, and there's always something new each time you visit, plus some clearance items with even better value and the store felt clean and well maintained. Parking is plentiful and free, which is always a nice bonus in this area. Great spot to browse, shop for home accents, or find something unexpected.

Nick was super helpful and helped me sort out an issue I experienced in my.pen turning. Very…read morepatient and professional. Great selection of turning tools and other projects. It was another good experience for me at this longtime favorite. Thanks also to Brett the manager. He was swamped but helped out along with Nick.

Went in recently to make a purchase, was not wearing a mask as I have a medical exemption. A lady…read moreapproached me and demanded I put on a mask or leave, not in nice way either. I told her that I have a medical exemption and she said they don't recognize any exemptions and to leave. This could have been handled without such a degree of rudeness. This employee has insured that I will never shop in that store again. You can't go around violating the Civil Rights Act of 1964.

Elliott's had everything I needed. I was doing a project at my school and needed some hardware,…read moreinstead of driving far to hardware place, I was able to go up the street to Elliott's and get what I needed.

I ordered something online that I needed. Nowhere online was I made aware that "shipping of online…read moreorders means we ship to a store and expect you to pick it up." WHO ORDERS AN ONLINE PURCHASE TO BE SHIPPED FOR PICKUP? The website needs to clarify that they do NOT ship purchases like NORMAL businesses do. Zero stars, cannot recommend. They need to clarify that it ships to store like real stores do. My other online accounts specify if you are having it shipped to a store for pickup or having it shipped to your home. Elliot's does not. Unacceptable. then when I called to ask why my order said "ready for pickup" I was treated like I was stupid or something to expect that my order was to be shipped to my house. the excuse was that they needed my home address to know which store to ship it to- ON WHAT PLANET DOES ANYONE THINK AN ORDER PLACED IN KATY TEXAS HAS PLANS TO DRIVE TO DALLAS FOR PICKUP?? SERIOUSLY??

Hobby Lobby is the best. Best service, selection, and value…read more I love their prices on the upcoming holidays...they are usually 40% off. Yes! It's true! And if it's sale time on their Spring logos, it's 50% off. The selection is ahhhhhmazing. Aisles of holiday items and ideas, plus hobbies everywhere. Framing, art, cricut, sketching, flower arranging, knitting, crocheting, jewelry making, and so many more. If you cant find something, just ask.

If there is a Ninth Circle of Hell - it will have a Hobby Lobby. If you aren't into this store,…read moreand you go with someone who is, that person can never question your level of commitment to whatever relationship you share. Never have I felt so helpless, soulless, joyless, or on the brink of despair as when I am trapped within these walls. They press in on me from every direction, sending me further and further on a downward emotional trajectory. Today I waited for an hour and a half for help at the frame section. Unfortunately, if you have something you need custom framed, this is the place. Luckily, at the end of my wait, I met with Isabel and Charice. They both took great care of me and were very knowledgeable about their products. I detected a small glimmer of hope and something not unlike a smile briefly touched my countenance. Leaving the store, I saw long lines at the registers - people who went there hoping for a good time and who got their arts and crafts supplies while leaving behind some part of their souls. This place, this experience, is abysmal.

Sam and everyone who works there was amazing, knowledgeable, and extremely helpful…read more We drove 5 hours from san antonio to pick up a juki DU1881N. And even got a ton of extras, electric cutter, oil, and soooo much more. Thank yall again for helping me get my dream machine. For way less than I was ever expecting.

The best customer service! I was referred to them from a long time customer Mr.Porter and I am now…read morebuying my 2nd industrial machine I now have a Consew 206rb and a THOR I'm very happy with my purchases!!! Five stars would definitely recommend shopping with Sunny Sewing Machines!!!