I have never been a huge fan of Hobby Lobby, but it had been a few years since I had been to one so I decided to stop in at this one since it was close to where I was going to for lunch. Not much has changed... They still sell furniture items that feel unsteady (wobbly) to me. They still have a lot of China made decor, ironically this time for the July 4th holiday...there is something that strikes me as wrong about that, is that just me? The service is good at these places though, they had a large staff who was stocking the shelves. I was asked several times by them if they could assist me with anything. The prices seem high at first, but almost everything has sale tags on them for like 30-50% off. read more

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Hobby Lobby is the best. Best service, selection, and value. I love their prices on the upcoming holidays...they are usually 40% off. Yes! It's true! And if it's sale time on their Spring logos, it's 50% off. The selection is ahhhhhmazing. Aisles of holiday items and ideas, plus hobbies everywhere. Framing, art, cricut, sketching, flower arranging, knitting, crocheting, jewelry making, and so many more. If you cant find something, just ask. read more

Hobby Lobby - Arts & Crafts Near Me - Grapevine, Texas

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Tons of parking. Tons. Everyone knows you go to Hobby lobby for all your decor needs. This particular visit was for Christmas decor. They had great items. Everything was at a great price. They typically have the holiday items on a rotating sales schedule so if it's not on sale one week, try the next and you'll most likely walk out with a great deal. The team here is very kind. There's always an ample amount of baskets to do your shopping with my biggest complaint is that they do not accept Apple Pay. I had to stand in line during the holidays, which was already a long line just for a lady to have forgotten her wallet and they don't accept Apple Pay and mind you her total was over $300 and if you can just imagine that's a lot of items to scan with most of it being 50% off for her to just not be able to pay so that was kind of frustrating to wait through because she had to find someone to come help her pay. They also only had two cashiers available this night. One was for returns and the other one was for purchases so that did kind of damp in my experience because I was ready to leave. Overall, I would not say to Deter from visiting just allocate your time management skills and make sure you have that debit card! Xoxo. read more

Hobby Lobby - Arts & Crafts Near Me - Grapevine, Texas

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This store is absolutely amazing! They rotate old with new merchandise regularly. Their custom framing dept. is THE BEST in DFW! read more

Hobby Lobby - Meemaw & our custom frame. - Arts & Crafts Near Me - Grapevine, Texas

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I want to apologize to Manager Mark for being rude earlier tonight. Want to explain why I was "over the top" angry at my experience. I bought a framed map with a broken glass. Brought it to Hobby Lobby to replace the glass. Picked it up Oct 27, paid the $42 plus tax. Brought it home and even without opening the wrapping, I could see through the "saran wrap" that the glass was too small. On the bottom of the map, the glass looked like it was not in the frame and could pop out. Brought it back to be fixed. The woman I spoke to said it was obviously 1/4 inch too small and they would fix it for free. Tonight I came to pick it up and Maya walked it up to the cash register. As I was waiting in line I looked at the paperwork she gave me, it had a balance of $42 plus tax. I told her I already paid for this. She looked confused. She called someone (it was man in charge of framing, who was off duty) and he confirmed I had to pay. I again said I already. She said "any payment should be reflected computer" before walking away. I decided to go to my car, fish in my trunk and dig up the receipt from Oct 27. Returned to store, by then line had gotten even longer. When it was my turn, cashier said I owed $42 plus tax. I showed receipt. Manager Mark was called and he looked confused looking at the paperwork before finally declaring I was free to go. I left in a huff without saying anything and he said "I said I apologize." I said this earlier to Manager Mark, it's bad enough you did the framing wrong the first time and I had to make TWO separate visits to get it fixed (first top drop off and second to pick up). But on the second separate visits I have to jump through hoops to prove to you I already paid. What if I hadn't saved receipt? I give 5 stars to Manager Mark for his deescalation skills, zero stars to the framing department, and zero stars to your cashier system for not recording that I already paid. So that averages you out to a 1.6 and that rounds to a 2. read more

They make you feel like a criminal for returns. I had bought a couple of things which were damaged and called the store. They said to bring it back but once I got all the way to the store, they refused saying they would have to check the video to see how the "merchandise left the store" and said no to the return. BUYER BEWARE : Returns are NOT ACCEPTED!!! Never again will I shop here and I recommend you don't either!!! read more

Randomly stopped in because I couldn't find what I needed at Joanne's and let me tell you, I was wowed! There were people to help in the aisles. They opened registers when there was a line. The prices were great, lots of sales. The cashiers were friendly. The store was well stocked, clean and orderly. It was such a pleasure to shop at Hobby Lobby today. Going forward, I'll shop there first. read more

No doubt, Hobby Lobby is my favorite place to shop! Closed on Sunday's, Christian based store, got to love every single thing that's inside! Ensure to signup for their weekly adds, promotions, and coupons! They feature house hold and garden items that is for everyone's taste! You can find tons of gift ideas here, all seasonal items, and cards! This place is my playground, I'll always grab a shopping cart and leave with a smile! Enjoy! read more

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Everything is clean and organized! Friendly staff. No complaints here. Great job everyone! read more

I could spend HOURS in Hobby Lobby! This one is no different. They offer fantastic sales and have a gigantic variety of items. My husband and I are making Christmas decor, so I was able to purchase so much for so little! Another thing I appreciate about HL is that they hire a lot of employees who are throughout the store. They are helpful and friendly. Don't forget to utilize their app for additional savings! read more

I went into the Grapevine store several weeks ago and witnessed Nikki yelling and cursing at another employee. This happened at the front of the store by the cash registers in front of other employees and customers. For a company that espouses Christian values I was shocked at this behavior, which I did report to their corporate HQ and was assured that this issue would be addressed by the store manager. I returned to the store for the first time the other day and what did I see? Almost the exact same behavior from Nikki directed at the exact same employee. I can only assume at this point that this type of behavior is not only tolerated but encouraged by management. I will NOT shop at a store that allows managers to treat their fellow employees in this manner. read more

Jan was amazing and responded immediately to help me with my needs in finding the exact picture frame I was wanting. Jan was efficient and also brought me directly to the aisle and didn't just stop there, but helped find the particular frame I was looking for. She did all of this within literally one minute or less. I very much appreciate her amazing customer service. Thank you Jan. Additionally, Andrea the manager was handling numerous activities or assignments at once while being professional and efficient as well. Andrea helped us order the picture frame that was out of stock and explained the time frame it will be in, which due to the lack of truck drivers around the country right now, is completely understandable. Honestly, she didn't make excuses but rather professionally communicated the information needed. Thank you to both of these ladies! You've found lifelong customers because of these phenomenal and beautiful ladies. Thank you for all you do! read more

beautiful products great sales wonderful people working there my favorite store always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always always good always and always always always always always always always always good always read more

I love Hobby Lobby! They have such cute stuff and they have sales everywhere. The prices of the items seem pretty reasonable. They have a great selection of home decor items. The holiday displays were so cute!! This place is a must stop shop for holiday decorations. I'm looking forward to coming back and stocking up on a bunch of holiday decor. Their craft section is pretty big too. So fun!! read more

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Having an ongoing issue with loss prevention efforts in this store when shopping in the jewelry aisle. Most recently, I needed to purchase a package of Swarovski crystals. I had to wait for someone to come and write down a "code" and get them "out of the back." Understanding that they were evidently having a huge problem, I was okay with this procedure. I was not okay however when the woman declined to hand them to me, instead insisting on walking them to the front of the store, handing them to a cashier instead. When I asked to speak to a manager about the absurdity of not being trusted to walk to the register with one package of crystals, I was informed this person was the manager. I actually came back last night at around 7:15pm to purchase a few more items. As I was walking out, I saw a man who clearly was a manager, bent over, elbows on the table, idling. I attempted to speak to him about my experience and how it was ultimately a deterrent to customers. He handled it very poorly, stating he was new one minute, then vaguely affirming "it might be the policy," then spending too much time on the unimportant issue of who it was that I talked to (evidently, I had been given the wrong name), when a simple check of Thursday's roster would have confirmed an identity. I told him I was more concerned about "the policy." I realized he wasn't going to help me and so I told him effectively nevermind, I was going to call corporate on Monday. He thanked my back for my feedback sarcastically. I also had an issue this week where they didn't put out the sign indicating metal gallery was on sale, and when I told the employee Thursday, she argued that my flyer was old. I had to point it out to her in her book. Because of the way Hobby Lobby insists on doing it's sales, people argue all of the time and so if you try to tell someone, "hey your sign is down" they come claws out at you insisting the item isn't on sale instead, as in this case. This has happened (absence of signage) before in this store. (They never put up the sign last week). The rest of the employees are great. I've never had a problem with any of them (until I asked for a manager). One of the ideas I had that I wanted to suggest to corporate was to ask if they would waive shipping on online orders shipped directly to the store, like other retailers do, so that I don't have to deal with this crap in the future. I've also wondered if they should maybe just reconfigure the store, so that there's a kiosk in the center with a staff member present, and have all of the merchandise facing the kiosk? There are a number of solutions preferable to alienating the customer, which ultimately is going to kill business. Unfortunately, jewelry supply theft is a huge industry-wide problem. I definitely understand that loss prevention efforts are needed; My point is, that alienating your honest customers isn't the way to combat the problem. That's all I was trying to say. In all the years I've shopped at this store, this was the first time I asked to speak to a manager. I feel it was handled very poorly. read more

They need to hire some people that have excellent customer service skills. Fabric department was rude and not helpful at all. I know someone recently hired and today when they arrived were told "we over hired and you're the last hired so we'll have to part ways". What kind of management do they have? Good grief. read more

Hobby Lobby is like an old familiar friend; it's always there for you (except on Sundays). When you need to make a poster, send invitations, decorate for a party, decorate for the holidays, find a last minute gift, frame a picture, buy some new candles, help your brother with his science project, etc., etc... the list goes on! You can't possibly walk into this store and not find something that you want. But the problem is, you might not want to wait in line to buy it. I mean, I can wait in line just fine. I'm a patient person. I'll wait in a super long line and be just peachy about it, as long as there are employees at the registers. But it seems to me that 90% of the time I go to Hobby Lobby, there are approximately 10,000 people in line, and approximately 1 register is open. Why? What is that about? There are like 40 employees in the Styrofoam ball aisle stocking shelves, but only one person is working the register. It's just.... it's frustrating. And I always end up in line behind the over-devoted scrap-booker who is buying a million tiny paper shapes that each cost a different amount. :( But besides the line issue that I dread and the fact that they're closed on Sunday (which always happens to be the day I'm feeling the craftiest), I'll always be a fan of Hobby Lobby. If something you want isn't half off, just wait til next week! My favorite time to go to HL is when the holiday decor pops up, which happens earlier every year. I love to shop for glittery pumpkins in July!! read more

I have to admit don't usually come here but today I had to help a friend and get some supplies . Armed with my 40% off 1 item coupon. Store was clean and a good selection of things . The fabric was a little limiting but not bad. Staff was wonderful . And must say the customer service manager at this store was the best. I asked him if I could use my coupon to get 5 of the same item . He allowed me to purchase 2 . Which was a big help . Ask and you will receive read more

I've had great shopping experience here at this location, except for Tuesday Jan. 30.2024. As I ap the cashier Leticia, she didn't smile nor greet me. Funny thing is that she was friendly with the white customer before me and with the other white customers after me. I guess being Mexican just like her reminds her of what she wished she wasn't. Anyway, I kept my composure and not let that ruin my ex at the store. The only thing that really upset me that day was when she fused about having to wrap my round mirrors in paper! Then, she bagged my plastic plates and shoved the on the counter rudely making my purchase fly out hit me and fall to the ground. She didn't apologize nor offer to help pick them up. Another store associate came and offer to help and then leticia was apologetic. Not genuine at all. I feel sorry for her. Leticia, you need to accept who God made you to be and be happy. So, you can be happy around others regardless of their ethnicity. STOP THE SPREAD OF HATE PLEASE. read more

Very friendly staff. I was able to find help right away to locate what I needed. Bought a tree stamp and used a coupon I found online. To bad they don't accept discount coupons from Michaels and Joanne's as they do for those stores. Will return. I found out that not only are they closed Sundays they pay there employees $13 an hour with great benefits and full time if you need it. read more

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Had a DIY idea. Went to Hobby Lobby and went to the fabric department. Spoke with an employee, I believe her name was Sandy. I explained what I was wanting to do and showed her pictures with measurements. I explained I was a beginner and how I wanted to make it as simple as possible. She helped me and cut the fabric. I was excited to start the project. I went home and the fabric DID NOT fit. I took the fabric back to the store the next day. Had my child with me this time and even brought the stool I was trying to cover. Sandy was there again and very rudely told me she cut it right. That I would have to sew the pattern. I explained to her that is not what I told her I wanted to do. I do not have a sewing machine. As I explained to her before I wanted to be a drape the fabric and staple it underneath. Sandy was very rude and I just left as I did not want to get into a confrontation in the store with her being rude. My child even said she was being rude. If you can not provide what the customer is requesting than simply say that instead of selling them something that they do not want. AND do not be rude to customers if you did not do it right in the first place. read more

Let me preface this review by saying that I love the product selection at Hobby Lobby. You can find just about any kind of craft material you're looking for and the prices are pretty much on par with other area craft stores. Their prices would probably be equal to Michael's if only they'd start offering more discounts like Michael's does with their amazing coupon deals. Despite the great selection, I can only give Hobby Lobby two stars for poor customer service - everyone who works here seems to hate their job. No one smiles, let alone asks you if you need help finding anything. My other issue is the ridiculously long lines. Don't even bother going on the weekend unless you enjoy waiting in line forever. It's not unusual to go here on a busy Saturday and find just one register open. They're not open on Sunday, so they should expect a large crowd on Saturdays. Hiring some more employees might be a good idea. read more

I love hobby lobby! One thing I enjoy is all the stores have a similar layout so when you go in you don't have to search all over to find what you need. Merchandise is cute and good quality for current farmhouse industrial trends. I don't understand the comments complaining about prices. Every week there is a 40% coupon you can use once a day and they rotate sales so almost everything in the place is on sale 40-50 off within the span of a month. read more

This is my favorite hobby lobby! Super convenient to where I live and they have everything. Furniture, faux flowers, picture frames, etc. and to top it all off, friendly staff, in all departments. read more

ITS THE HAPPIEST PLACE ON EARTH My favorite time to come here is in July, when they pull out the fall decor! I wander the aisles aimlessly and dream of cooler days to come. I've done this for years! Its like a tradition for me to go in and buy a seasonally inappropriate pumpkin candle in the middle of summer and let everyone make fun of me. WHATEVS! I DON'T CARE YA'LL The sweet ladies who work here are always so kind to me and my girls who are usually wailing by the time my wandering has commenced. They always make sure to remind me of my coupon, which I can easily just get on my hobby lobby app. The sales in store are great each week, as well! Even if you buy something NOT on sale one week, and it goes on sale the next; just take it back for your 50% off refund! What more could you ask for?! OH! Don't forget to check out the clearance aisles! You can find some super great project pieces or things that need the teeniest bit of work, for 2-3 bucks! I have furnished many a room this way! :) Clean, cool AC (this matters in Texas, guys!), soft music playing..... IT'S ALMOST AS GOOD AS TARGET! #takemetochurchpart2 read more

Love, Hobby Lobby! They have an insane about of items for all your craft,hobby, and decorating needs. Breakdown of the store is easy, making it really nice when you're looking for a certain item. They keep all seasonal stuff at the front of the store, followed by outdoor decor, greeting cards, gift wrap, baking supplies, card supplies, scrapbooking, and clearance. You then have, woodwork, ceramic, paint, framing, the list goes on and on. Staff is always very friendly with questions, and helping find items around the store. Each section typically will have a new sale every week. Sales are great, and coupons make it better! Check the paper or go online for coupons. They've also added an online store. read more

They're always having sales! Good spot to shop for crafty things and home décor. If you have a theme you are going for in your home most likely you'll be able to find something to match it here! Service has been great, plenty of parking, easy to navigate. read more

This place needs to CLOSE or I need to start buying stock. I just can't seem to stay away from this store or any of their other stores. From buying items to use in my business or home accessories they are the BEST!!! I have been shopping them for years from Atlanta to Texas and if I find one while traveling it's time for a rest stop. The bargains my goodness just wait if something you want isn't quite your price, within days or a couple of weeks it will be 40 to 50% off. Was there tonight and had my eye on some candle holders just last week and today they were 50%. I purchased ribbon tonight and it was 50% off also. I can't even begin to name how many items I have purchased over the years. all at a bargain, now let me look into their stock. read more

I really enjoy shopping at Hobby Lobby. I cannot just buy one thing though. It is an amazing place to get everything you need for arts and crafts. Father's day is almost here and I love making stuff for my pastors. The place to go is Hobby Lobby. My kids love it. We pick out everything woodsy, fluffy or with sparkles. And the paint for tie dye! YES! All you need is at Hobby Lobby. read more

I recently was in need of a few fake flowers for a project I made, the only issue is that I typically hate the look of fake flowers and I can spot them a mile away. I decided to check out Hobby lobby to see if they stocked anything I could use. To my surprise they had a few choices that didn't look as fake as the other stores, that being said they do stock the typical sparkly sunflower and plastic roses. Once I picked up what I needed I walked the rest of the store, they offer a good seasonal selection but for myself I felt it was a bit overpriced. I often see coupons in the paper for Hobby Lobby so if you each for a coupon it brings the price to a much more reasonable level. The specific location seemed organized, the store flows in a logical order so you will find what you want easier (huge plus). This store is located right off the highway and very easy to get to. read more

This Hobby Lobby is ridiculous & deserves zero stars for customer service. It doesn't matter what time you go, there is always only 2 registers open & a manager plus three other employees just standing around. I guess they think customers enjoy standing in long lines... I will not be returning this store. read more

Hobby Lobby rocks! Not just this location, but every location I've been to. I'm always impressed with the customer service and the sales can't be beat! read more

I LOVE Hobby Lobby. They always have what I am looking for and more. I go for something specific and always leave with more treasures than I came for. Staff here is always speedy and reliable! Don't forget to pull up the coupon on your smart phone - 40% one item every time!! read more

They don't sell terry cloth here BUT the employees were nice :-)

Horrible customer service!! One lane one & line weaving around the front. Lots of employees standing around.

The framing department is amazing! John and Sarah were fantastic and helped me with every last thing that I could possibly need. I had had a terrible experience at Michael's framing department and the Hobby Lobby crew saved the day and my family's Christmas! read more

Hobby Lobby is crack for crafty creative people. It literally gets no better. Everything you could want is in one place from art supplies, to fabric, to home decor. This location is very nice and the staff is always helpful. Check out their website for 40% off weekly coupons, don't you dare purchase something there for full price! Returns are no hassle as long as you have a receipt, or you can get store credit. One of my weekly stops! read more

I wish I could move in. So many awesome things in this place. Great for fabrics, crafts, kids gifts, home decor, and much more. Lots of Christian items and I could spend all day in the place. Make sure to use your mobile coupon at the register. read more

Broad selection, excellent customer service, interesting classes held from time to time. Mid-market prices.

I love Hobby Lobby and their week specials and I can not stop buying yarn!! I've recently picked up the hobby of crochet, and unfortunately for me, this Hobby Lobby is less than 5 mins away. They also have great deals on other items for other projects and hobbies. If you ever have the need to design your t-shirts, press on letters and blank tees are inexpensive (tees are about $4) and you can get it all at one place. I went to Staples recently and spent $7 on a project board for my kiddo and saw a better one at HL for almost half the price! That was a big kick in my derrier! (Yeah, $3.50 is a lot. I could get a couple of bean burritos at Taco Bell with that money). My only complaint is that I always pick the wrong line to stand in. I keep getting stuck behind ladies with ridiculous returns and just when I switch lines for one that looks faster is when the other line wraps up and moves faster than the one I just switched to ... fml ... but yay for soft yarn :) read more