Love shopping at Harbor Freight. Glad one opened near me. Employees are very helpful. Any questions, just ask, they point you where the items are. There are so many things to buy for very low prices. They have a wide variety of tools you need to get the job done. I will definitely come back whenever I need some tools. read more

See all

As a frequent Harbor Freight shopper, I don't think I've had a better experience than when I visit the Chino Hills location. Chino Hills store truly stands out. From the moment you walk in, the staff is welcoming, friendly, and always ready to help never making you feel like you're a bother. On my last two visits, Albert went above and beyond, offering expert advice on products and helping me find exactly what I needed. He even made sure I knew about the latest Inside Track Club promotions so I could get the best deals. On my previous visit, he pointed out that one of my items required batteries and they happened to be on an Inside Track deal saving me money, time, and an unnecessary trip back to the store. This kind of thoughtful service is why I'll keep coming back to this location! Keep up the great work Albert and the rest of the HF crew. read more

"Harbor Freight? More like Harbor 'I'll Never Come Back Again'." Walked in, minding my own business, ready to buy some tools. Enter: The Membership Salesperson From Hell. I've said no to the membership about 100 times, and each time, she acted like I was personally insulting her. By the 99th refusal, she started giving me cold, passive-aggressive vibes like I had kicked her puppy. I'm just here for a wrench, lady, not your sales pitch. Oh, and the cherry on top? She was wearing a shirt that looked like it came straight from a grease factory. Maybe that's the "in the trenches" look they're going for at Harbor Freight? Who knows. To be clear, I did get what I needed, but I left feeling like I'd been through a gauntlet of bad customer service and questionable laundry habits. Would give it zero stars if I could. Go somewhere else unless you're into being harassed by salespeople and wearing protective gear to avoid the grease splatters. You read more

Had the best experience today at harbor freight we got so much help from Randal and Marissa they were very informative which helped us make the best decision for our shopping needs! We recommend asking for them if you have any questions. We will definitely come back to this location. read more

Store is brand new. The employees are great! Super helpful and friendly. They have a great selection of tools at a great price.

Thank you Harbor Freight for opening a store in Chino Hills. Looking at a map, a Harbor Freight location was desperately needed geographically to serve the greater Chino Hills area. This location is clean, employees are helpful, store is well stocked and big, ingress/egress and parking is great and it's near a Costco (including Costco gas), Lowes, Dollar Tree, America Tires and multiple restaurants. Hope this location thrives and stays for the long term. read more

Came to Harbor Freight for the first time today. I came in specifically for two torque wrenches and trim removal tool kit. Victor was kind enough to tell there was a store promotion when downloading the app. I was able to log into the app. I ended up getting the Torque wrenches for 50% off and I got the annual membership too. Thanks Victor for introducing me to how the promotions work and for your help. read more

Walk-in and was greeted professionally and was asked if I needed any help which I did. Randle directed me to the electric charger section that I needed it. Store is so nice, clean, well organized and in place. got what I needed and Kevin at the checkout line made me feel like this is how it supposed to be. Miss what the world has become and both Randle and Kevin is light needed in the industry. I'll be back for sure if I ever need any hardware. Great Location out toward the corner with plenty of parking. just need to get through the costco mess. !!! read more

Harbor Freight Tools - Hardware Stores Near Me - Chino Hills, California

Very well deserved FIVE Stars for this Harbor Freight which just opened up in our neighborhood. I've been here two times now, they are located just adjacent to Costco where CVS used to be. Upon entering you are immediately greeted, the store as well as the aisles are super clean. On my first visit two of the items were sold out, no big deal, it is pretty normal with the low prices they have. Today I returned looking for the same items, I was able to see one was back in stock. However the other was still not on display, so I asked for some assistance which I received from Randall He asked me which item I was looking for, I told him what it was. He preceded to look it up, mentioned to me that they received a delivery. Went to the back for a few minutes, low and behold he came back with a box of them. What great service to stop what he was doing and help me get what I came in for. Thank you for the tremendous customer service. It is great to see we got a Harbor Freight in our neighborhood. I'm certain they will do very well in their new location. Thank you to Kevin on my prior visit and Luis today, both were very courteous as well. See you next visit read more

Been shopping at Harbor freight over a decade and this is by far the worst one I've ever been to. I don't know her name but at around noon on 10/9/24 the dark haired woman employee was the rudest lady I've ever met just in life in general. offered me no help when I wanted to see something in the back "keep in mind I'm handycap" I asked to see it 5 times she just said "it's on display in the back" and didn't want to get it and open the box for me to look at. She was ridiculously rude. The one on central is way better and had more in stock. read more

Last week, I purchased an $800 generator from this location. I took it home and set it up. The model I purchased was a battery / pull start. When I tried the push start button there was nothing and determined the battery was dead. The pull start functioned great and the generator kicked over in one pull. I placed the battery on a trickle charger and the battery would not hold a charge, it was dead!! So the following day, I took the battery back to harbor freight and spoke to "Rita" and explained my situation. She was very short with me and said there was nothing they could do except exchange the entire unit. I said I just needed a new battery and she said they don't sell that type and again I would have to bring the entire unit for an exchange, but I would need to go to a different store, since they didn't have that generator in stock. I was told to take to the Rancho Cucamonga store and I would need to drain the gas and oil I had just put in it. She said they will not take back items with gas and oil in them. Rita had a very bad attitude and again was unprofessional as a sales manager. I was pissed! I paid $800 dollars and got a dead battery and she made no effort to help me with this issue. I left the store vowing never to go back. Rita then called my cell phone after I left and her attitude had changed and now seemed concerned about my dilemma. She said I could exchange my battery with the one in the display model. I told her how would she verify if that battery was charged and she said she could not. I told her that was not going to help my situation. So I ordered a new battery charger just in case mine was faulty and the new one said the battery was dead. I then ordered a new battery on Amazon and my generator started on the first push. What a shame that I had to buy a new battery for something that was brand new. The least harbor freight could do is give me a refund for the cost of the battery. But they won't and Rita's customer service was horrible and unprofessional. I believe she only called me when she knew that I was going to complain about the incident. So sad that the new store already has bad customer service. I have been shopping at harbor freight for at least 25 years and I think I'm done with them. read more