First time here with a nervous dog. Great cut and overall experience. Friendly staff, easy to…read moreschedule online. Quick turnaround. I received updates during his grooming and a photo in the bath!

Very hard to get to with limited parking. Parking on the street so you have to navigate your animal…read morethrough traffic. Hair everywhere - very dirty. Then to have a young groomer with attitude didn't sit well. I'm willing to pay for my special need animals but they are not the place to take your pet. 0 stars

I can't really say for sure. This was the only groomer in town our vet would recommend, however…read morewhen we called to try and make an appointment we were informed that they don't do dogs over 20 pounds. I don't know have they stay in business with that kind of restriction

I called after relocating to the area. Unfortunately, during the moving process I wasn't able to…read moreget my dog groomed. So by the time I called for an appointment, he was overdue. Agatha was able to fit me in right away. My dog was immediately comfortable upon drop off. When I arrived to pick him up, my dog was visibly happy and playing with another dog. She also gushed about how well behaved my dog was which is always a plus. She told me about a build up she found while cleaning his ears. This is something that I have never been notified of or noticed myself. Finally, the price was low.

As you can tell from my profile, i really don't review. But I felt like I needed to this time. I…read moretook my dog here last month for the first time and was charged a behavior charge. no biggie, assumed it was because my dog was new to the place. i still tipped, $125 for a groom. second time, today, they said my shih tzu/pomeranian was over 25lbs (additional $20) and that she was bad (additional $15) and they added on services i didn't even request for (teeth brushing $10) and my total was over $150 for a groom... all i'm saying is my dog has been groomed for the past 7 years, and another groomer in Lompoc never had an issue with her "behavior" and she has also been there twice and always said she was good. so i question, what are the groomers doing to make a non-reactive dog reactive??? save your money, save your dog, don't take your pet here.

Handled my dog with care and patience. Very clean and a nice charming atmosphere! Ericka was very…read moreprofessional and listened to my worries wit understanding !

My partner first visited Rivers Edge in order to register our dog, pay for doggie daycare, and get…read morea tour of the facilities... tour was not available after 3pm. Our choices in the area were limited and we needed a place for our dog the next day, so my partner went through registration without a tour. The registering employee was provided all medical details - we noted that our dog's booster was due but would be completed at our vet visit scheduled for the next afternoon, and that we needed daycare starting the same day. She said that wouldn't be an issue so we paid in advance for 10 days. The next day, partner drives the half hour to Lompoc to drop our dog off and was told that she could not be taken back without the booster. So now he's in the situation we were trying to avoid, unable to work because our dog does not have care, and the woman at the front desk was not concerned about the miscommunication. Booster acquired, our dog is now a regular doggie day care customer. She looks forward to her visits with her dog buddies and the staff. Pick up and drop off are fast and straightforward. She gets a little dusty but we bathe her regularly anyway. Since that first day, we have had a few more issues with daycare availability that are all the more frustrating due to lack of communication. If doggie daycare is optional for you, this may not be an issue, but for us it means someone has to take a day off or loses half a day to making alternative arrangements. There are a few things you can do to try to mitigate the risk of not having care, but the legwork will be on you and are not guaranteed. 1. Weekday after a holiday - facility will be full of boarded dogs who haven't been picked up yet. Call ahead and/or arrive at 7am. 2. Rainy day - facility will be limited by kennel availability to avoid muddy dogs. Note that a single rainy day can lead to a week of limited availability due to muddy conditions. Call ahead and/or arrive at 7am. Note: This review is only for doggie daycare experience. We have not boarded our dog with the facility.

Was going to board our dogs there for 2 nights but there is no staff from 6pm until 7am and all the…read moreanimals are in crates! That is 13 hours being in an enclosure! Dogs will automatically try to hold their urine and feces (hello that's why we crate train) and even if you opt for the bigger area it still defeats the purpose of crate training if the poor babies hold their potty so long and then have to finally go in their enclosure. And what if something happens to the pups? No one is there! What is the point of boarding an animal if all they are going to do is lock them in a room for 13 hours alone. People can and do neglect their animals for free :( . Really cruel. DO NOT LOCK YOUR DOG IN A CRATE FOR MORE THAN 4-6 HOURS AT A TIME! For puppies crate time is much less! They have to use the restroom and get thirsty! I can't believe dog owner's support a business that does this to their dogs and pays for it! Heartbreaking!

This review is for my experience over the phone with Lori , I have not visited the clinic…read more My pup wasn't doing well. He was shaking, vomiting, had a lack of appetite, and bloody stool. He's a little guy, so he tends to go downhill quickly if he doesn't get treatment quickly. The vet I typically use said they couldn't see him until 3 days later, even after explaining his symptoms. I didn't want to make my pup suffer that long and I was really concerned because it was getting progressively worse rather quickly. I called local vets. Some weren't taking new patients, some didn't have any openings, some weren't friendly or informative over the phone when I called. I called Lompoc Veterinary Clinic, they could not see him HOWEVER, Lori couldn't have been more friendly and helpful. She was so patient and gave me a long list of other local vets & numbers to try. I was very appreciative of her extra efforts and her caring manner. Not long after my conversation with her she called me back telling me she forgot one other option. She totally went the extra mile and my pet isn't even a patient at this clinic. I'm so grateful to Lori because that phone call made all the difference. I called that last option she gave me and it was EXACTLY what I was looking for. It's VERY rare these days where a business does what they're getting paid to do, even more rare when they're going above and beyond without getting paid for it! I SO appreciate Lori's kindness, thoughtfulness, and her going the extra mile. This is exactly the type of service I would love for my fur baby to receive. So while I have not had the opportunity to visit this clinic, I would not hesitate to recommend them based on the EXCELLENT service I received over the phone by Lori. Very grateful. Thank you !

They were great for my dogs (for while) but when my dog duke died and they started only helping my…read moredog Kona, they made a mistake So basically my dog Kona had a little thing of puss on her shoulder and she was 14 at the time (2 years after duke died) and she could have lived longer but the vet (without our consent or knowledge) popped the puss and normally we wouldn't do that cause her body got rid of it naturally. When they popped the piss she came home and my family was not happy,like 2 weeks later she had to go back to get put down cause her wound wasn't bandaged up and got infected by maggots. It spread throughout her entire body and her last few hours we had with her was filled with pain (her and us) they ended up causing her death.

Tried this grooming mobile service for the first time today as a recommendation from a friend of my…read moremoms! I was very happy with the outcome and price. Will definitely use them again! They did a fabulous job on my senior dog Millie. :)

Antonio is the best! My timid dogs love him and he does a beautiful job. My only complaint is that…read morehe's gotten so busy that its hard to get on his calendar.

Drive to Santa Maria if you want customer service and not being judged…read more I had aquariums my entire life and they make it as hard as a child adoption. They are loud , argumentative and contrarian to whatever you say asking a ton of questions of which you will never get it right unless you have a pound . Just ask if we've had that fish before or if you have questions about care . those fish are there for only god know how long in those overcrowded tanks. Not even want to say on the betas. The first associate was nice and straight to the point and having people skills (prob new employee). While he was starting to retrieve the 3 fish I asked for, his manager (of someone who feels like it) asked him very rudely to stay away that he would take of the rest. But once he took over he asked me a ton of questions making us feel harassed then saying I could not take the fish I want . In front of my kid and wife making it a terrible experience for me and my entire family.

Absolutely unacceptable experience at the Petco in Lompoc, CA…read more I was in the store with my family, including my 7-year-old daughter, to purchase a teddy bear hamster and a temporary cage. While an employee was retrieving the hamster, the General Manager approached us aggressively, raised his voice, and began scolding us about the cage, claiming a previous hamster had gotten ringworm from it. I tried to calmly explain that the cage was temporary and that we had done our research, but he would not let me speak, repeatedly talked over me, and belittled me in front of my child. His behavior was hostile, intimidating, and completely unprofessional. He then told us that if the hamster got sick, we should "not come back" because he would refuse to replace it, which felt threatening rather than helpful. Most alarming, his speech appeared slurred, and there was a strong smell of alcohol. Regardless of the cause, his conduct was inappropriate and concerning, especially from someone in a management role. What should have been a happy experience for our daughter was completely ruined. No customer -- especially a family with a child -- should be treated this way. Corporate should seriously look into the management at this location.

Village Vet has been such a meaningful part of our pets' lives over the years. We first came to…read morethem with our Rottweiler, Roxy, when she was very sick. They had all the equipment needed to run tests and figure out what was going on, and every single person we interacted with was kind, patient, and incredibly understanding. When it came time to say goodbye to Roxy, they made one of the hardest moments of our lives feel as peaceful and supported as possible. Their compassion truly meant everything to us. A few years later, we found ourselves in that position again with our 15-year-old Dodger (our Black Mouth Cur). Even though Dodger wasn't an established patient, they treated him with so much care and kindness, as if they had known him his whole life. That meant more than I can put into words. What I appreciate most about Village Vet is how heard and understood they make you feel. Their approach is realistic, down to earth, and genuinely compassionate. Every doctor we've worked with has been wonderful, especially Dr. Edwards. Thank you to the entire Village Vet team for your care, patience, and kindness. You made even the most heartbreaking experiences feel supported and full of compassion. I truly can't recommend you enough.

Great rapport with me and my dog. All questions answered and left feeling "heard". Thank you…read moreVillage Veterinary!