My husband and I are retirees living in a condo in Honolulu. When our toilet was unable to flush,…read morewe didn't know who to call since our favorite longtime plumbing company was no longer in business. Then we remembered seeing 535 Plumbing trucks often parked downstairs and at other buildings nearby, and gave them a call. They asked my husband for some photos, gave him an estimate, and sent someone over that afternoon. The plumber was running late but kept us informed about when he would be arriving. Once he got here, he was very courteous, professional, and did what he had to do. He answered our questions clearly in layman's terms for us to understand. A second plumber stopped by briefly to help him. We paid what was originally quoted to us. We were very satisfied with the quality of work done and now have a new favorite go-to plumbing company to call on!

I've used them in the past many times at multiple properties, referred them to my family and…read morethey've also used them. Never had a problem until this time. I had them come out and do a camera inspection. The report says everything is all good. Nothing abnormal. Had a second plumber come out. Basically says that I need to completely redo my pipes because the plumbing is extremely old and falling apart with pictures and video After contacting 535 plumbing they asked what could they do to make it right. I told them that I'd like 50% back. They came back and said after careful inspection we cannot give you back 50% so I'm not really sure what they were going to do for me. Their process is extremely broken because at the bottom of the receipt and work order. It says that the line manager has the final say but I never got a call or email from the line manager saying that the initial report was 100% wrong. All I got was an estimate for replumbing the entire drains but nothing that said that the report was erroneous after having three other plumbers come out, which they all agreed the pipes needed to be replaced. I didn't get a video or pictures of the pipe. Only a small paragraph that said nothing abnormal noticed. I'm not a plumber that's why I'm paying plumbing companies to come out and do the work and I trust that they're going to do their best so I cannot be the one to verify their work. But but in the end I really need my plumbing to work and not feel like I'm getting taken advantage of. Eventually the owner caught wind of this and called me up. Credited me back $100 but I wish I had seen the reviews that this company has gotten in the past few months. I don't know if something changed there but I'm glad it's not just me that's dealing with this

Third time using their services. This time it was a real emergency where my pipe was gushing…read morewater! Left a message on the voicemail and got a follow up text to describe the problem. Now this was early evening and no water since we shut the valve. Next morning, got a text asking when we were available and got our appointment! They came and found source of leak, spent 3.5 hours replacing pipes and I got water. When it was completed, we went to test all my faucets to check water levels. He was very thorough and cleaned up the area of the debris. I'm very satisfied of the quality of the work and value too.

Five stars for Rock-O-Rooter -- and specifically for plumbers Joseph and Jomar, who were timely,…read moreprofessional, friendly, and courteous throughout the entire job. I'm 100% satisfied with the work they did and would not hesitate to hire Rock-O-Rooter again. If the rest of their team is anything like these two, you really can't go wrong. Highly recommended!

Last night the pipe under my kitchen faucet burst and water started gushing out at a phenomenal…read morerate. I couldn't even figure out how to stop the water from coming out and within minutes water was pouring down the stairs and leaking into the floors below the kitchen. After calling everyone I could think of, including the board of water supply, with no one providing any help, I typed in "plumbers" into Yelp and started cold calling down the list. First Class Plumbing was the third company listed but the first one that seemed to care. I was warned that I was calling after hours so I'd have an emergency fee if I wanted service now... I joked "fine - this is an emergency" and was told I'd get a call back as soon as they could get ahold of one of their plumbers. I went back to trying to heave buckets of water into a nearby sink and received a call back 15 minutes later. The plumber was so calm, and after hearing that I was still dealing with gushing water, explained to me how to stop the water flow. He asked me to send him pictures of the burst pipe and the faucet and got off the phone to price everything out including replacing the pipes and faucet. After doing all that work he told me what the cost would be and then said it was no worries if given the price I didn't want to continue on - or at least wait until it wasn't an emergency (an extra $150 charge). I said I definitely wanted the service and he came right out and fixed the burst pipe. I would already have been raving about this place for their competent service if it had been a normal scheduled appointment. But the fact that this company and the plumber were there for me when no one else was, and went above and beyond walk me through how to stop the problems and extremely quickly look into part costs for me before I ever even agreed to the service has made me a loyal customer forever!

I reached out to several plumbing companies for quotes, and First Class Plumbing was priced right…read morefrom the start. I spoke with Ana and explained my plumbing issue, then emailed her a photo of the problem area. She quickly identified that it involved replacing my PRV, isolation valve, and irrigation valve. They provided a clear quote over the phone, scheduled the appointment within a few days, and completed the job seamlessly. Whitley arrived on time, was professional, courteous, and a pleasure to talk to. It was fun chatting football with him -- he comes from an impressive football family! His dad, Vili, was the University of Hawai'i football team's official Warrior mascot during the Colt Brennan era. Highly recommend this company for their fair pricing, excellent communication, and top-notch workmanship.

I must have forgotten to give these guys a review. I've used Oahu Rooter's service over the years…read morefor blockages and eventually a full hydro flush of my sewer lines. I appreciate that it's a small family run business that takes pride in what they do, and they've always tried to accommodate me with quick scheduling in emergencies. I can always trust that they will give me an honest opinion, fair pricing, and do great work. I've been so pleased with their service that I've referred them several times to other people I know who have been happy to have found them as well. It's great to know that when things go wrong, I can give Louie at Oahu Rooter a call. If you're looking for a reliable, trustworthy, and fair plumber, give him a call too.

These guys are the best. They did a great job replacing our washer box, sink, and toilet valves at…read morea reasonable price. They'll definitely be our first call for any plumbing work in the future. After a recent leak, we were victims of being severely overcharged by that other plumbing company on TV with the green and yellow van... Don't make the same mistake I did. Louie has a smaller team since they're a family-run business, but they do quick work and are good, honest plumbers. We're very grateful for all their help.

Great customer care and support! I was very happy with the quality of service and how quickly the…read moreissue was resolved. Albert was great! I appreciate his honesty and friendly service.

Albert and Keiko were kind and fair in their service provided. I'll call them again if I need some…read morework, even if I went somewhere else other times.

Chad was prompt and dealt with my issue quickly. I would recommend Kawamoto's Plumbing for any…read moreplumbing work new install or repair.

Chad was quick to respond to messages. He showed up on time as scheduled, and did a nice, complete…read morejob. He took some time to understand what was needed, did his work, and made sure it was right. His price was very reasonable and was what he quoted.

I had a leak from my toilet that needed to be fixed, and I'm glad I called A-1 Plumber. When I…read morecalled, my appointment was scheduled quickly and easily. My initial appointment window was between 12-5, but I received a call letting me know they were able to come a little earlier, which was a nice plus. Albert came out and fixed the issue right away. He was prompt, professional, and provided great service. I'd definitely use A-1 Plumber again.

Andrew came out today to fix a drain valve. Again another very professional job. The company is…read morelucky to have a professional like him working for them.

JGR Plumbing did an excellent job capping off the water line on my existing water softener system,…read moreincluding sealing the drain and testing everything thoroughly for leaks. The work was done cleanly and correctly, which gave me immediate peace of mind. I'll admit I was a little nervous about the cost at first, but it was absolutely worth it for the quality of work and the reassurance that everything was handled properly. He was prompt, professional, and very organized throughout the entire process. I also appreciated that he took the time to spot-check my water heater and share helpful maintenance insight without any pressure. I've added JGR Plumbing to my go-to list and would highly recommend them to anyone looking for reliable, honest plumbing work.

Jared was always professional in his communications and did a great job installing the new toilet…read more The service was very quick, and he even came to fix an issue we had post-installation. I feel his pricing is very reasonable for the service he provides. Mahalo!

Pohai did a good job. Good service with the office personnels as well!!…read more He couldn't finish in one day, but came back couple days later to finish up the job. We love our new door

DJ fixed an issue with our front door hinge/closer. He did an excellent job. He went out of his…read moreway to make sure I was satisfied with the outcome. Would definitely recommend him

These guys helped out the law-enforcement at the airport. Connected a waterline to our refrigerator…read moreat a reasonable price! Thank you guys!

It was very easy to book with JBC Plumbing. Arrived next day on time. Were courteous and…read moreprofessional throughout the entire job. Prices were very reasonable and honest. Will definitely be using them again for next plumbing need. Highly recommended!