I used this company to help move things back into place after a major remodel. Nice guys, very…read moreefficient, reasonable price. I would use them again.

They were contracted to deliver a Satvaa mattress. Received a text the night prior that someone had…read moreto be at the house in a two hour window but the driver would call when in route. I said how I couldn't take 2 hours off work but I work 20 mins away, so if the drivers could call I could head that way. She replies that "the guys should be calling momentarily, we do not provide a window." So I compromise and ask for a 10 min window. She again texts "Your arrival is 9:30 - 11:30 in the text above. Let me know if you do not have someone ready to receive". So I call and get a female dispatch (Arriane / Kristina something) and state how I'm confused that if the drivers call when they're on the way how are they not able to tell how far out they are? She snaps at me "DON'T TELL US HOW TO DO OUR JOB". Incredibly rude, disrespectful, and absolutely unprofessional. The drivers then arrive, without a phone call. So apparently someone DOES need to tell them how to do their job. Btw- no "white glove" service as stated by Satvaa. No paper boots, didn't even bother wiping their feet on the multiple door mats. Just tracked dirt all through the house as apparently it's the customers responsibility to lay down plastic. Unbelievable.... Hope you never have to ever work with them. You've been warned.

Highly professional and quality service. They took care of all the things to be moved with care …read more They work together as a good team and move things swiftly and carefully. Hire these guys. They are the best.

They scammed me by adding extra hours with multiple shenanigans. They took long lunch break, they…read morestalled near beginning sending me on wild goose chase. They took 8 plus hours to move a one bdrm apartment 4.4 miles away

We've used Sheridan Brothers in the past and were very pleased. Not this time. Some of our items…read morewere damaged, and when I reached out to the owner and our salesperson about compensation, I got no response. I sent more than one email, and no response. Very disappointing and I will definitely not recommend them on the future.

The movers showed up as high as kites! Did not put boxes in the right rooms, and didn't treat my…read moreitems / boxes with care. put heavy boxes on top of light boxes, etc. Overall made a stressful day far worse. It was such a bad experience, I blocked out the other bad things they did that day. It's taken me so long to even bring myself to write this review. I moved in the spring. I'd say, avoid this place for sure! I moved again early fall this year, chose a different moving company, and had a good experience. Feel free to look at my reviews to see my 4 star rating of the other company.

Prompt, friendly service with the owner, Trevon. Their motivation to excel rings clear in their…read morechoices to communicate, protect valuables and establish rapport. I asked for a mover for a one-off piece, and ended up with a connection who shares an enjoyment of bowling, possibly their family too. Good businessperson all-around. Thank you. Wishing you success

Citing "drive time" as the reason for only sending one mover without a truck, then cancelling at…read morethe last minute, is not an acceptable business practice. As a paying customer--and as a business owner myself--I understand unforeseen challenges, but I also understand accountability, communication, and honoring commitments. Your company was contracted to provide a full crew and truck, and instead I was left without the services I was promised, causing unnecessary disruption and wasted time. Last-minute cancellations not only damage customer trust but also reflect poorly on your company's reliability. If you were unable to complete the job you don't commit to it. Thank you for your comment.

The guys were very friendly and polite throughout this whole process. despite the weather, they…read moreremained pleasant and helpful to make sure my furniture was protected and placed in the right spot. They paid close attention to the directions I gave them. They did a great job maneuvering my couch up narrow stairs because it couldn't fit in the elevator. I would definitely recommend their moving services. They made the move stress free! - J.D. Moving Date: May 2026

This is our second move using Rochester Moving and Storage. What a pleasure! Working with Dave to…read moreschedule the move has been easy and his estimates for service fair and well documented. The crew he employs are wonderful. This is a hard working group of guys who are careful with your belongings, polite and courteous with their clients, and efficient and energetic. Things moved along quickly with the move out and the move in. We highly recommend Rochester Moving and Storage!!

Great job by Ross & co in the face of uncertainty and a short timeframe. Good communication; I was…read moreable to coordinate the move (in Rochester area) from out of state. Fair and reasonable pricing.

Great service! I move a lot for work. Upstate Movers accommodated me with a last minute family…read moreemergency. Upstate Movers literally moved my belongings far Upstate, 3 hours away, to my home. Best value related to any other moving company in the Rochester area.

I hired Kinex Express Moving to move the larger furniture and heavier boxes I could not move myself…read moreas I'm still recovering from 2 major surgeries in 2023. Malik & Dom showed up with enthusiasm and throughout the process were responsive & respectful. Two true honest hustlers = hardworking humans with good hearts. I enjoyed working with them. My items were moved with care. They even checked back with me to ensure that I was happy with my move. I would highly recommend this moving service for all your moving needs! Not to mention this moving service also had the best price in comparison to others. What a great experience - Thank you for everything Kinex!

These guys responded quickly to our request for furniture moving. They were able to come the same…read moreday and complete our small rearrangement of heavier furniture. Malik was very responsive and kept us informed when they were slightly delayed arriving. You have to be sure to read all the information presented on YELP. They do have a 2 hour minimum. However, their 2 hour minimum and their pricing were the best of any I received. They were polite and efficient helping us put the beds back together after moving them. I would hire them again.

They made my moving day a breeze. They even repaired some minor items. So strong and organized…read more couldn't ask for more. Neil and Zach get an A+.

The team that moved me from Victor to Fairport were wonderful and I highly recommend them! Blake,…read moreNeil and Cody were the three man crew that I worked with and could not have been more thoughtful and considerate with every aspect of my move. They gave progress updates throughout the day, and added helpful insights on many things like, waiting 30 minutes to plug in the outdoor fridge and that certain furniture pieces had metal feet and to be careful with the hardwood floors. They were the epitome of professionalism as well as really nice guys to work with all day. As a single woman I can't express enough how appreciative I am to have been in such good hands for this move! Thank you!