DO NOT USE Brits Housekeeping! I asked for a Spring Cleaning…read moreand Brit said she would "Deep Clean" everything. She said it would cost extra if they had to move stuff, so I "precleaned" so all they had to do was the cleaning. She and her helper were at the house less than 4 hours and "Deep Cleaned" the kitchen, living room and dining room. When she got to the house she texted me asking for payment, before she left she asked for payment and several times throughtout the day. I paid her before I got home to see the poor cleaning job Brit had done. She missed sweeping and mopping under the heat registers, the window sills, the cobwebs in the corners, the dust on the TV, picture frames,and lamp shade or ceiling fan. Didn't wipe down the walls, didn't clean the couch, futon or loveseats. Didn't clean under or behind the loveseat or couch. Didn't clean the oven. I sent pictures and said I was very disappointed with the work she had done. She said she was at work and didn't have her phone and couldn't respond. I paid her what she asked for and all I wanted was the job to be done. Now the house is still not clean and since she has not responded, it's obvious she's not willing to make it right.

If you want your home cleaned DO NOT hire this person!!!…read more I booked an appointment for Brit to come and Deep Clean a 1 bed/1 bath home that had not been occupied for awhile. She cancelled the first appointment after she was already supposed to be at the house and rescheduled me. She then cam out the following week while I was gone, so I left cash on the counter for her. She left after 1 hour of "cleaning" in which she cleaned 4 total surfaces and did not dust a thing. There was dust and cobwebs still hanging from the ceiling fans, all over the windows and window sills, nose prints from dogs on all the windows and accumulated dust on every single surface other than the 4 she actually cleaned. Nothing was dusted or "deep cleaned" by any definition. I then called her to explain and give her the opportunity to come back and make it right and finish the job. She continued to yell at me and say she did everything that I said she didn't. I then sent her a picture of the dust and cobwebs and she apologized then continued to blame it on her "employee", the neighbors told me her so called employee looked like her very young daughter. She then booked a day the following week to come out and finish the job and NEVER SHOWED UP. I am now out the $160 I paid and now have to do the job I paid her for myself.

I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

I've never gotten housecleaning before, so I didn't know what to expect. They were very quick to…read morecall me back. The price was average compared to other quotes I got. (I used request a quote on Yelp.) They had an opening the next day so they put me on the schedule. I had to split the payments into two and the phone rep was super patient in sending the invoice to make sure that happened. (FYI - you need to pay the invoice prior to cleaning.) I got a basic one time cleaning, which was two hours of the cleaner's time. I told her to start with/focus on the bathroom and kitchen, and she spent most of her time in the bathroom. As in almost the whole two hours. That's ok though, because afterwards it was immaculate, and I hate deep cleaning the bathroom the most so it was nice to have help with it. She did get to the counters and the kitchen sink, and the kitchen in general was looking nice too. The cleaning was really thorough, the cleaner was polite and professional. This was a once in a while thing because I had a voucher from work I could use, but I would book again.

THE best you will find here or anywhere. Professional, timely, kind, and insanely great at the…read moreservice they provide. We've been lucky to have Michelle and her team for the last 6 months and I can truly only say great things.

From the owner: At Southern Tier Sparkle LLC, we believe your home deserves more than just a cleaning. It deserves…read morecare, attention to detail, and service you can trust. I’m Michelle, a local business owner serving Painted Post, Corning, and the surrounding Southern Tier areas. What started as a cleaning business has grown into a full service home care business offering residential cleaning, deep cleaning, recurring cleaning, move in and move out cleaning, Airbnb turnovers, decluttering and organization, and laundry pickup and delivery. Every home and client is different, which is why we provide personalized services designed around your needs. We take pride in being reliable, professional, and respectful of your home and belongings. Our goal is to make your life easier by taking those time consuming tasks off your plate. As our business has grown, so has our team. Our cleaners are trained to provide the quality and care our clients have come to expect. Whether you need a one time deep clean, recurring cleaning, help getting organized, or convenient laundry pickup and delivery, Southern Tier Sparkle LLC is here to help. Locally owned and woman run, we are proud to serve our community and help make homes throughout the Southern Tier cleaner, more organized, and easier to manage. Contact Southern Tier Sparkle LLC today for a free consultation. Southerntiersparkle.com

Carpet shampoo & whole house deep clean…read more I don't know where to begin. I'm left in awe of the work they've done! I had neck surgery recently and was unable to keep up with the deep cleaning and it got away from me. This was my first time hiring cleaners bc I'm a little OCD about things and I have trouble trusting strangers in my home. They managed to clean every inch of this place, walls, windows, vents, baseboards, toilets, tubs, floors, carpet, oven, and everything in between. Everything is absolutely spotless! They even managed to get this stubborn stain out of my tub. I cannot rant and rave enough about the quality of work they do! Besides being practically flawless at what they do, the cost is unbelievably affordable. It was so affordable I actually told them they should charge even more, bc WOW. I was afraid bc they weren't YELP Guaranteed but you don't need that guarantee with them. If you're looking for help organizing and cleaning, do yourself a favor and just hire Dee's Decluttering Co. you can't beat them! I will definitely be having them come back to help me organize some other things.

Wow. I am just amazed at how good of a job Dee did. We had a rental that needed a serious clean and…read moreshe went beyond our expectations. She had a team of experience people that took their time and did not skimp out on areas that needed a lot of time to clean, especially around the areas that was neglected and had years of buildup it seems. She did a thorough job and went room by room. Would absolutely recommend in the chemung area and will definitely be using again! You will not regret giving her a call!

Don't waste your money. We paid her $2400 to DEEP clean a house before we moved in. Once we looked…read morecloser, my husband and I found ourselves re-cleaning everything. Dirt was still caked on the edges/bottom of drawers and cabinets, broken glass in the dishwasher, scum that she claimed she could not remove but I did with a paper towel, and dust on the outer inch of every carpet, to name just a few of the things she missed. We read her reviews on Facebook - which were falsely positive - but boy do I wish we had read the bad reviews on Yelp. Best case scenario: She does NOT know how to deep clean. Worst case scenario: She's a con artist who took advantage of a young couple buying their first home. Considering the fact she did NOT offer any refund or to come back and do the job well, I believe she is the second option.

No one in my household is happy with the service (or me for hiring them). Leigha and one other…read moreperson cleaned for one hour and charged us $250 for what amounted to a pretty superficial clean. They didn't take out the trash or move anything to get better access. Plenty of accessible surfaces weren't touched and the kitchen floors still felt sticky when they were done. But I do appreciate that she came out and gave us a quote in advance. She also came when she said she would. That gave me the sense that they were pros we could count on long term, but unfortunately that wasn't the case here.

Five Stars for Starr and her team! I used AllStarr over a period of 6 years, including several…read moreyears when I was working abroad and needed someone to keep my local apartment in good shape. I always knew they were trustworthy, reliable, and thorough, but it was only when I recently packed up to move out of the area and realized that there was NO DUST in my apt - on anything, even the pictures way up on the walls - that I realized just what a great job they had been doing. I would highly recommend their cleaning services - I couldn't have asked for more!

They definitely are not closed they have an open office in Montourfalls. And a phone line which I…read moreuse frequently. I utilize these girls to take care of my properties which the venue changes frequently and they adapt to my needs. Im not always easy to deal with I know this, but they always take care of everything on time and with ease.