What went well in my move was everything. I am using them again to move a couch. I couldn't be…read morehappier.

I highly recommend Highline. We used them to move our mom. I reached out to multiple companies and…read morePaul was the first person to respond back to me. He provided all the details of what to expect and was very transparent with pricing. The team who moved mom - Declan and Cesar - did a wonderful job. They were kind, professional and got everything moved in record time. It was a small apt move but still they got everything done quickly. Highly highly recommend Paul and this company.

From beginning to end, customer service is a 10/10! The…read moreinitial booking, I had questions so I called and the representative helped me with a quote and reservation over the phone. I was notified a few days in advance of the estimated drop off time which was accurate. The driver walked me through the process with instructions on how to load, lock and secure. Delivery, EXCELLENT!! Pricing, REASONABLE!!! (no hidden fees) Communication/Tracking, ACCEPTABLE!!! We have no complaints and recommend UPack to anyone moving from state to state!!!

This is the absolute worst moving company in the business. They lie from the beginning to the end…read more They tell you that you have a "concierge" that deals with your move that never answers you after your initial contract. They then lie on the phone about the contract and pressure you into signing a contract without reading what it says which is not what they verbally say. When movers arrive....a day late, they charge you TWO times as much as they quoted because they think they can stick you when you are vulnerable. I will spread the word everywhere about how horrendous this company is. Do not use them under any circumstances.

Really nice group of guys. They came last minute and got the job done. Easy move and good…read morecommunication. Fair pricing. Would for sure recommend.

great experience. reasonable price. immediate scheduling. professional. would 100% recommendread more

Great job by Ross & co in the face of uncertainty and a short timeframe. Good communication; I was…read moreable to coordinate the move (in Rochester area) from out of state. Fair and reasonable pricing.

Great service! I move a lot for work. Upstate Movers accommodated me with a last minute family…read moreemergency. Upstate Movers literally moved my belongings far Upstate, 3 hours away, to my home. Best value related to any other moving company in the Rochester area.

Highly professional and quality service. They took care of all the things to be moved with care …read more They work together as a good team and move things swiftly and carefully. Hire these guys. They are the best.

They scammed me by adding extra hours with multiple shenanigans. They took long lunch break, they…read morestalled near beginning sending me on wild goose chase. They took 8 plus hours to move a one bdrm apartment 4.4 miles away

My family was faced with having to do an expedited move for my mother into a nursing home. My Next…read moreDoor network led me to several positive reviews for Jim and E-Z Movers. Jim responded to my voicemail within a few hours and was so accommodating with our condensed timeline, Jim and his team were so professional, arrived at the time as promised, and were so pleasant to deal with. Our mom's beautiful black lacquer living room set, rug, and a very delicate glass-shelved china cabinet was not an easy move. Jim and his crew delivered it with not one ding or scratch. I highly recommend E-Z Movers located in Fairport and will use them again without question.

I had a great experience. They were prompt, efficient, extremely pleasant, and did not damage any…read moreof my belongings. They were also able to accommodate my next day move! Everything was just so, so simple and hassle free. I'll definitely use them in the future!

We hired Murphy's for our move (4BR, 3bath house). They were excellent! They communicated well via…read moreemail, were responsive and provided a free estimate - which was a very fair price. The movers were punctual, professional and extremely efficient. I would not hesitate to use them again!!

Roland and the team were great to work with for our apartment move to our new house!!read more

Nate and team helped my homeownership dream come true a couple weeks ago when they relocated my…read morelittle family from an apartment to our new house. The crew was personable and clearly had work ethic and rapport with one another. After a truck trouble delay (not their fault) the 4 guys got right to work with Nate directing the furniture/box Tetris. They respected my belongings (wrapping delicate pieces and watching tight spots) and didn't complain about the stairs or heavy-ass Peloton bike. Loading up always takes longer but the team powered through and emptied the truck quickly at our destination. They even took a moment to celebrate my awesome new basement. Nate quoted me on the high end and came in under budget (which I appreciate much more than the reverse situation!). Have already recommended Mountain Movers to my network.

We will definitely call Nate again! He and Jeremy showed up quickly when we needed them, were…read morecheerful and supremely competent, and made short work of moving our very heavy thing up some crazy stairs. Definitely, they saved our backs and were professional in every way.

We've used Sheridan Brothers in the past and were very pleased. Not this time. Some of our items…read morewere damaged, and when I reached out to the owner and our salesperson about compensation, I got no response. I sent more than one email, and no response. Very disappointing and I will definitely not recommend them on the future.

The movers showed up as high as kites! Did not put boxes in the right rooms, and didn't treat my…read moreitems / boxes with care. put heavy boxes on top of light boxes, etc. Overall made a stressful day far worse. It was such a bad experience, I blocked out the other bad things they did that day. It's taken me so long to even bring myself to write this review. I moved in the spring. I'd say, avoid this place for sure! I moved again early fall this year, chose a different moving company, and had a good experience. Feel free to look at my reviews to see my 4 star rating of the other company.