Really nice group of guys. They came last minute and got the job done. Easy move and good…read morecommunication. Fair pricing. Would for sure recommend.

great experience. reasonable price. immediate scheduling. professional. would 100% recommendread more

If you are looking to have your things thrown in the back of a truck and broken upon delivery and…read moremoving, then this is the place for you! My house closed late and last minute and needed something quick and didn't have many options - never again...My 5k bedroom set completely destroyed beyond repair and Raymour and Flanagan has to replace the entire thing including the bed and dresser. Thank god I have insurance. My brand new kitchen table scratched and gouged. My children's beds screws were put in too tightly and the frames are cracked in addition to the scratches on everything. My aunts Hope cheat (who just died) smashed and broken. To top all of this off, they didn't say a word to me about the bedroom set, the chest they said it was rotted (it is absolutely not). They left large items at the first house, showed up late, weren't finished until almost 6 after saying this would be a 6 hour job (took them 8.5 and they didn't even get everything). They complained the whole time. The woman sat her sweaty body in my son's nursery recliner and upon approaching her laughed, said I caught her sleeping, and didn't move. Completely unprofessional, rude, liars, and nasty. Spoke ill of people we mutually knew and told me about all of the open court cases she had going on after they had already moved my things. After addressing the items left behind through messages, she was rotten and nasty about how tired they were among other things. After the back and forth I stopped responding to her because I no longer felt comfortable being around her for fear she would attack me or do something else. If I could leave negative stars I would. If I could do it all again I would have NEVER went with this company and don't better due diligence. And instead of apologizing and owning up to what they did, they argued with me and said my items were already broken and damaged. I said I would pay the remaining balance after the items were fixed and she said that wasn't happening and squared me up. I'm not here to argue with a grown woman with my children in my home and make them afraid or have myself or them get hurt. I just want to share my experience so others are aware especially people who they think they can take advantage of, like single moms.

I had a very poor experience. Three "movers" came. One of them mostly watched. Even though the…read moreexact specific scope of the project was viewed by video and in person before the job, two of the three were not able to move flat screen TVs and an ordinary dining room table. So I, the 62 year old man, had to share in the heaviest lifting. And still, the owner had the gall to tell me that she should have charged more because there were two steps - literally two - that she didn't know of in advance. I was exhausted at the end of the day because by necessity I joined the moving crew.

Great job by Ross & co in the face of uncertainty and a short timeframe. Good communication; I was…read moreable to coordinate the move (in Rochester area) from out of state. Fair and reasonable pricing.

Great service! I move a lot for work. Upstate Movers accommodated me with a last minute family…read moreemergency. Upstate Movers literally moved my belongings far Upstate, 3 hours away, to my home. Best value related to any other moving company in the Rochester area.

Prompt, friendly service with the owner, Trevon. Their motivation to excel rings clear in their…read morechoices to communicate, protect valuables and establish rapport. I asked for a mover for a one-off piece, and ended up with a connection who shares an enjoyment of bowling, possibly their family too. Good businessperson all-around. Thank you. Wishing you success

I would give less than 1 star if that was an option. Trevon and his movers failed to show up at our…read moreappointed time, he stopped responding to texts and calls, and he has failed to return the deposit. He has also failed to apologize or acknowledge that fact that he was contracted to complete a job and failed to uphold his end. It was a terrible experience. I am out the money I put down as a deposit and I am out the money I had to spend on a last minute truck rental.

What went well in my move was everything. I am using them again to move a couch. I couldn't be…read morehappier.

I highly recommend Highline. We used them to move our mom. I reached out to multiple companies and…read morePaul was the first person to respond back to me. He provided all the details of what to expect and was very transparent with pricing. The team who moved mom - Declan and Cesar - did a wonderful job. They were kind, professional and got everything moved in record time. It was a small apt move but still they got everything done quickly. Highly highly recommend Paul and this company.

From beginning to end, customer service is a 10/10! The…read moreinitial booking, I had questions so I called and the representative helped me with a quote and reservation over the phone. I was notified a few days in advance of the estimated drop off time which was accurate. The driver walked me through the process with instructions on how to load, lock and secure. Delivery, EXCELLENT!! Pricing, REASONABLE!!! (no hidden fees) Communication/Tracking, ACCEPTABLE!!! We have no complaints and recommend UPack to anyone moving from state to state!!!

This is the absolute worst moving company in the business. They lie from the beginning to the end…read more They tell you that you have a "concierge" that deals with your move that never answers you after your initial contract. They then lie on the phone about the contract and pressure you into signing a contract without reading what it says which is not what they verbally say. When movers arrive....a day late, they charge you TWO times as much as they quoted because they think they can stick you when you are vulnerable. I will spread the word everywhere about how horrendous this company is. Do not use them under any circumstances.

Quick response, flexible, prompt. Very friendly and thorough. Did a great job on the move-out…read moreclean. Highly recommend them.

From the owner: Compassionate Cleanout Services, LLCread more

Meanest ladies I have ever met at a sale. Sarcastic when I asked about the items; When my husband…read moreasked about the price of something she accused my husband of going places in the house that were off limits. Terrible experience considering the high prices.

Rude to previous customer, then my wife and finally me. Avoid hiring or buying. There are too many…read moreothers to choose from.

Nate and team helped my homeownership dream come true a couple weeks ago when they relocated my…read morelittle family from an apartment to our new house. The crew was personable and clearly had work ethic and rapport with one another. After a truck trouble delay (not their fault) the 4 guys got right to work with Nate directing the furniture/box Tetris. They respected my belongings (wrapping delicate pieces and watching tight spots) and didn't complain about the stairs or heavy-ass Peloton bike. Loading up always takes longer but the team powered through and emptied the truck quickly at our destination. They even took a moment to celebrate my awesome new basement. Nate quoted me on the high end and came in under budget (which I appreciate much more than the reverse situation!). Have already recommended Mountain Movers to my network.

We will definitely call Nate again! He and Jeremy showed up quickly when we needed them, were…read morecheerful and supremely competent, and made short work of moving our very heavy thing up some crazy stairs. Definitely, they saved our backs and were professional in every way.

We hired Murphy's for our move (4BR, 3bath house). They were excellent! They communicated well via…read moreemail, were responsive and provided a free estimate - which was a very fair price. The movers were punctual, professional and extremely efficient. I would not hesitate to use them again!!

Roland and the team were great to work with for our apartment move to our new house!!read more