1. U-Pack Moving

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Henrietta, NY

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U-Pack Moving

4.3 (13 reviews)
Open • 7:00 am - 7:00 pm

Services - U-Pack Moving

Out-of-state moving

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Review Highlights - U-Pack Moving

“U-PACK's final price was well below any of the competitors and I could not even be more thrilled.”

Mentioned in 3 reviews

Read more highlights

Mighty Movers

Mighty Movers

(5 reviews)

If you are looking to have your things thrown in the back of a truck and broken upon delivery and…read moremoving, then this is the place for you! My house closed late and last minute and needed something quick and didn't have many options - never again...My 5k bedroom set completely destroyed beyond repair and Raymour and Flanagan has to replace the entire thing including the bed and dresser. Thank god I have insurance. My brand new kitchen table scratched and gouged. My children's beds screws were put in too tightly and the frames are cracked in addition to the scratches on everything. My aunts Hope cheat (who just died) smashed and broken. To top all of this off, they didn't say a word to me about the bedroom set, the chest they said it was rotted (it is absolutely not). They left large items at the first house, showed up late, weren't finished until almost 6 after saying this would be a 6 hour job (took them 8.5 and they didn't even get everything). They complained the whole time. The woman sat her sweaty body in my son's nursery recliner and upon approaching her laughed, said I caught her sleeping, and didn't move. Completely unprofessional, rude, liars, and nasty. Spoke ill of people we mutually knew and told me about all of the open court cases she had going on after they had already moved my things. After addressing the items left behind through messages, she was rotten and nasty about how tired they were among other things. After the back and forth I stopped responding to her because I no longer felt comfortable being around her for fear she would attack me or do something else. If I could leave negative stars I would. If I could do it all again I would have NEVER went with this company and don't better due diligence. And instead of apologizing and owning up to what they did, they argued with me and said my items were already broken and damaged. I said I would pay the remaining balance after the items were fixed and she said that wasn't happening and squared me up. I'm not here to argue with a grown woman with my children in my home and make them afraid or have myself or them get hurt. I just want to share my experience so others are aware especially people who they think they can take advantage of, like single moms.

I had a very poor experience. Three "movers" came. One of them mostly watched. Even though the…read moreexact specific scope of the project was viewed by video and in person before the job, two of the three were not able to move flat screen TVs and an ordinary dining room table. So I, the 62 year old man, had to share in the heaviest lifting. And still, the owner had the gall to tell me that she should have charged more because there were two steps - literally two - that she didn't know of in advance. I was exhausted at the end of the day because by necessity I joined the moving crew.

Mountain Movers

Mountain Movers

(16 reviews)

I used Mountain Movers for a recent move to Syracuse on June 19. My point of contact was Nate…read more I had requested that the company unload a U-Haul trailer and carry the items up to a second floor apartment. Kudos to a careful and conscientious moving service. Great respect shown for all of my items and care taken not to damage them. Movers showed up promptly at the pre-arranged time, and leading up to the move, there were several communications to guarantee time of the meeting and the plan. Upfront communication of pricing, expected services to be provided. Nate was always immediately available by either text or phone. I plan on using this company again when I move away from the Syracuse area as part of a planned move in 2018. While I did see other moving companies online with competitive rates, the difference in price was small and the service rendered by this company would be hard to beat. Very pleased with no regrets on this transaction.

Nate and team helped my homeownership dream come true a couple weeks ago when they relocated my…read morelittle family from an apartment to our new house. The crew was personable and clearly had work ethic and rapport with one another. After a truck trouble delay (not their fault) the 4 guys got right to work with Nate directing the furniture/box Tetris. They respected my belongings (wrapping delicate pieces and watching tight spots) and didn't complain about the stairs or heavy-ass Peloton bike. Loading up always takes longer but the team powered through and emptied the truck quickly at our destination. They even took a moment to celebrate my awesome new basement. Nate quoted me on the high end and came in under budget (which I appreciate much more than the reverse situation!). Have already recommended Mountain Movers to my network.

Two Men and a Truck Moving and Storage

Two Men and a Truck Moving and Storage

(8 reviews)

This is the absolute worst moving company in the business. They lie from the beginning to the end…read more They tell you that you have a "concierge" that deals with your move that never answers you after your initial contract. They then lie on the phone about the contract and pressure you into signing a contract without reading what it says which is not what they verbally say. When movers arrive....a day late, they charge you TWO times as much as they quoted because they think they can stick you when you are vulnerable. I will spread the word everywhere about how horrendous this company is. Do not use them under any circumstances.

DO NOT HIRE. Took twice as long to move us out as it took to move us in with different movers (even…read moreincluding drive time which they had to do 30 min less of), when they only had to do half the work since we just needed them to drop our stuff off in my family's garage. They left a large portion of our stuff in the apartment and then left without telling us. They refused to move the couch that they said they would move and now they are lying and saying they "don't have that in their notes." Refused to carry things all day and forced us to do that work. When I called to get a refund for the gross negligence of their workers (which took 6 business days to get them to respond), they refuse and say they will only be able to return $200. Please save yourself the trouble and hire someone competent.

U-Pack Moving - movers - Updated November 2026

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