Great job by Ross & co in the face of uncertainty and a short timeframe. Good communication; I was…read moreable to coordinate the move (in Rochester area) from out of state. Fair and reasonable pricing.

Great service! I move a lot for work. Upstate Movers accommodated me with a last minute family…read moreemergency. Upstate Movers literally moved my belongings far Upstate, 3 hours away, to my home. Best value related to any other moving company in the Rochester area.

Really nice group of guys. They came last minute and got the job done. Easy move and good…read morecommunication. Fair pricing. Would for sure recommend.

Previously reviewed. They are just excellent, careful hardworking guys that moved everything out…read moreof our pod with no damage at all even to my precious piano!

What went well in my move was everything. I am using them again to move a couch. I couldn't be…read morehappier.

I highly recommend Highline. We used them to move our mom. I reached out to multiple companies and…read morePaul was the first person to respond back to me. He provided all the details of what to expect and was very transparent with pricing. The team who moved mom - Declan and Cesar - did a wonderful job. They were kind, professional and got everything moved in record time. It was a small apt move but still they got everything done quickly. Highly highly recommend Paul and this company.

Highly professional and quality service. They took care of all the things to be moved with care …read more They work together as a good team and move things swiftly and carefully. Hire these guys. They are the best.

They scammed me by adding extra hours with multiple shenanigans. They took long lunch break, they…read morestalled near beginning sending me on wild goose chase. They took 8 plus hours to move a one bdrm apartment 4.4 miles away

This will be a Bad review. I will not do business with these people ever again!…read more These people run online auctions.... I was notified I won 2 items, which were paid for withmy Visa. Pick up time was only for 1-1/2 hour. Location was on the other side of town from me. I arrived a few minutes late. The building was locked and I was told the auction people had left and that room was all locked up. I sent an email right away to make arrangements to pick up my things. One day later I got an answer-- pick up was not possible as my items were " donated". I then called this company and asked when I would get a refund? Answer: no refund. I consider this stealing. And wonder what other criminal acts they are associated with? I am discussing this with my attorney.

I am so happy I found Priscilla and her team. I've moved a lot in my life and just completed a…read moresecond move in less than a year. I've never hired anyone to pack my things but I just could not face all that work again. Your Best Move is not just their company name, it's the service they provide. One day before my move, you could not have noticed I was moving. Boxes were not piled up and I was calm and relaxed. Within 6 hours, they had nearly my entire house packed and ready for the movers. On moving day, before the movers finished bring stuff in the house they had my kitchen unpacked and set up perfectly. And they smiled the entire time. Not a single item was broken and all the boxes and packing materials GONE!! My last move, that took me weeks to get through. I wish I could give them 10 stars. Thank you Priscilla, Jean, McKenzie and Anita you really did make it my best move.

If you are looking to have your things thrown in the back of a truck and broken upon delivery and…read moremoving, then this is the place for you! My house closed late and last minute and needed something quick and didn't have many options - never again...My 5k bedroom set completely destroyed beyond repair and Raymour and Flanagan has to replace the entire thing including the bed and dresser. Thank god I have insurance. My brand new kitchen table scratched and gouged. My children's beds screws were put in too tightly and the frames are cracked in addition to the scratches on everything. My aunts Hope cheat (who just died) smashed and broken. To top all of this off, they didn't say a word to me about the bedroom set, the chest they said it was rotted (it is absolutely not). They left large items at the first house, showed up late, weren't finished until almost 6 after saying this would be a 6 hour job (took them 8.5 and they didn't even get everything). They complained the whole time. The woman sat her sweaty body in my son's nursery recliner and upon approaching her laughed, said I caught her sleeping, and didn't move. Completely unprofessional, rude, liars, and nasty. Spoke ill of people we mutually knew and told me about all of the open court cases she had going on after they had already moved my things. After addressing the items left behind through messages, she was rotten and nasty about how tired they were among other things. After the back and forth I stopped responding to her because I no longer felt comfortable being around her for fear she would attack me or do something else. If I could leave negative stars I would. If I could do it all again I would have NEVER went with this company and don't better due diligence. And instead of apologizing and owning up to what they did, they argued with me and said my items were already broken and damaged. I said I would pay the remaining balance after the items were fixed and she said that wasn't happening and squared me up. I'm not here to argue with a grown woman with my children in my home and make them afraid or have myself or them get hurt. I just want to share my experience so others are aware especially people who they think they can take advantage of, like single moms.

I had a very poor experience. Three "movers" came. One of them mostly watched. Even though the…read moreexact specific scope of the project was viewed by video and in person before the job, two of the three were not able to move flat screen TVs and an ordinary dining room table. So I, the 62 year old man, had to share in the heaviest lifting. And still, the owner had the gall to tell me that she should have charged more because there were two steps - literally two - that she didn't know of in advance. I was exhausted at the end of the day because by necessity I joined the moving crew.

We have had Ken's Neat Moving & Storage help us to move years ago. They were my only choice again…read morethis time too. Very flexible allowing different options for day's and times of availability for your move. The cost per hour for your move is also very reasonable. This move we went from an apartment to a house so it was a full move. As much stuff as we had to move they were very accommodating and took very good care with things. I highly recommend Ken's Neat Moving & Moving for your Moving experience hands down. Thank you Ken!

Three guys showed up promptly, and proceeded to move this book hoarder to a 2nd floor! Mitch, Rich,…read moreand Matt you made my move go from the WORST to the BEST!! Money well spent!!

Maggie was the first time I've hired someone from over the internet. What a wonderful experience…read more Her exuberant personality was there from beginning to end. Maggie came to pack me up for a move. Not only did she pack, but helped me sort, and took what I didn't want to the thrift shop and dumpster. She left nothing for me to do. Nothing was missed. Everything was neatly packed and labeled. The moving men even commented on how organized everything was! Maggie provides many other necessary service's, and as I age, I plan to have Maggie back for some of her other skills. I DEFINITELY RECOMMEND MAGGIE POPPINS.

From the owner: Burnout relief for overstimulated minds & homes that never feel finished - through practical,…read moresustainable home organization. I design personalized systems based on how your unique brain actually functions, creating a supportive environment that reduces decision fatigue and simplifies your daily routines. Neurodivergent-Friendly Systems: Organization designed specifically for ADHD and executive dysfunction. Streamlined Home Systems: Tailored setups for closets, basements, and high-traffic family zones. Whole-Home Resets & Decluttering: Compassionate, judgment-free support to clear the visual noise. Relocation & Downsizing: Complete project management to transition you into a smaller space without the stress. Serving Rochester, Webster, Syracuse, Fingerlakes, and surrounding areas. Both in-person and virtual coaching sessions are available.