I must say, after years of dealing with these so-called "tire shops" that treat customers like they are doing us a favor, I walked into Hanagan's fully prepared for the usual nonsense. Overpriced tires, rushed work, and some young man trying to upsell me things I clearly do not need. To my mild surprise, they actually handled it properly. They inspected the tires, explained the options without the usual theatrical sales performance, and fitted a quality set without cutting corners. The alignment was done correctly the first time -- imagine that. No mysterious "extra fees," no disappearing for hours, and no attitude as if I should be grateful they even looked at my vehicle. Most tire places these days seem content to slap on whatever is cheapest and send you on your way. Hanagan's, for once, simply did the job the way it should be done. If you are tired of mediocre service and condescending excuses from people who clearly do not know better, go to Hanagan's. For once, the outcome justified the expense. read more

I discovered a screw in one of my tires and went to Hanagan's. Although they were busy, the person on duty came out to my car - removed the screw and checked to make sure there was no leak. All good and no charge with a big smile on his face. Can't beat that kind of service! read more

At Hanagan's they will get the job done The staff are very awesome people and very knowledgeable in their work.

Have been going to Hanagan's for years. I have had tire service, alignments, front end work, A/C repair, and more over the years. I would describe them as honest, competent, and fair. It has always been a pleasant experience when getting my vehicles serviced at Hanagan's. read more

Kevin and his amazing team are 100% focused on top quality customer service and consistently offering very fair value. They offer from tire rotation on every set of new tires. This is the best place in Montgomery County for new tires! read more

The customer service here is absolutely phenomenal! The owner and his staff are all super stars! I've been to some other tire places in the area that were absolutely terrible, it was so refreshing to find Hanagan's. I arrived with a flat with no appointment. They had the tires delivered and put on my vehicle in less than an hour! Old school friendly service that you just can't find around here anymore! I'll never go anywhere else every again! Highly recommend! 10 stars! read more

Amazing customer service is what is a dream to get but hard as hell to find here. It is. ..... A Service center @ 40 plus years in one spot and workers to go along that there is reasons.. the office runs smoother than reagans airport.. By a controlled person TIM.. They all work for him even the owner. .lol.. Great employees make great companies... So to say thank you to his boss Kevin. We all need ace like him so we can enjoy life and not worry about our business.. Thank you again 6 stars service... Pass the word Number one salesman in the carpet world here....... where Service is key.....success these days .. read more

Hanagan's - Main info. - Auto Repair Near Me - Gaithersburg, Maryland

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Kevin and the crew and Hanagan's are totally awesome. I got tires there yesterday and these guys rock. Kevin makes you feel like family the minute you walk in. It's rare to find such a business like that nowadays anywhere in this area. Once my car warranty expires, I plan on getting all my auto service through Hanagan's. Thanks again Kevin and everyone there! read more

I can count on Hanagan's to keep my car in great running order. I will wait rather than go to another shop.

This great place to get those worn tires replaced If you are like me an emergency as my tire failure in traffic then this is the place to get to for quality service and product I had two side wall damages from vandalism at work that went left me stranded In a few hours I was on the road again with a price that was reasonable read more

Great first time experience at Hanagan's. Gave a 2007 Chevy Malibu a safety check and replaced four tires. No overselling. Service with a smile. read more

Great customer service and fast! I got a tire repair to removed a nail and patch up. Kevin is an funny guy and was great at providing details of the repair. I was in and out within 45 mins. read more

Kevin was quick to respond to my inquiry and gave me a reasonable estimate that he stuck to. He was able to get me in quickly and the work was done quickly as well. I appreciate all of their hard work to get my vehicle back to me as fast as possible. I wish I didn't have to move out of state because good, honest mechanics are hard to find! read more

Just got tires put on today. They were awesome when I scheduled my appointment on the phone and they were awesome when I was there today waiting.....BTW, only waited like 10 min. Great customer service, great employees, great prices. I HIGHLY recommend this place. BEST experience getting my tires changed hands down. thanks much guys! you all rock! read more

These guys are the real deal. I moved to Gaithersburg 5 years ago and had no idea where to take my car. After an unpleasant experience at the dealership I came to Hanagan's and was treated like a human being and got an honest opinion about what repairs my car needed for the MD inspection. I now bring my vehicle in once a year for annual checkup and service. Give them a shot you won't be disappointed. read more

Great service. Small business who care, guys are friendly and up front. I needed to get new tires installed on a commercial mower and they did it on the spot for reasonable pricing.. A week later I got a nail on a tire and needed help, the rip on the tire was bad. They tried to fix it and no charge amd explained and showed me how ot couldn't be fixed and sold me a new tire. Good service and recommended business. Thank you. read more

Have to change my breaks and found this place. Excellent customer service, good price. Job done professionally and relatively fast. Have few rusty bolts and guys replaced them for me. Honest price evaluation without additional services, guys really doing their job, 5 stars, no doubt. read more

1st Class! A+.... A rare company that puts customer service & satisfaction over making a quick buck. I needed a new set of 20" tires for my car & knew the dealer was trying to kill me in price. I called Kevin at Hanagans (he is a Hanagan) & he quoted me prices for mid range & higher range tires that had the same exact warranty. I was not pressured in anyway with some BS & ultimately chose the higher end Michelins. My greatest praise is that I was treated honestly & with respect. So often as a woman I'm treated as a moron w regards to my cars maintenance & the guys at Hanagans explained things to me with professionalism & courtesy. They also did a complete brake job that was more than reasonable considering the amount of work that was required. These guys are great! read more

Can I give more than 5 stars? For starters, they saw me 2 hours after I called. My wife decided to take a road trip last second and I had been procrastinating on getting new tires. Definitely not letting her drive 14 hours on tires that shake at 55mph. So they've already gone above what I expected by taking me on short notice, but then they get even better. They offered me some coffee which I gladly excepted, and then proceed to show me exactly why the tires wore so unevenly. I spent the rest of the time there chatting them up and watching them work; great conversation btw! So they replaced the tires, fixed the underlying problem, and gave it an alignment and oil change. Then they proceed to buff the cloudy headlights till they gleamed like new and check all the fluids unprompted because they knew my wife and little girls were taking a trip. I thought it couldn't get any better till they offered me lunch! Great group of guys and fair prices combine for a genuinely fantastic experience! read more

Hanagan's - This is what happens when you let that wobble go unchecked for a couple of months! It turns into a shake, rattle and roll! - Auto Repair Near Me - Gaithersburg, Maryland

Tires are something I know very little about, but in the past I have tried a few places. So I asked around and Hanagan's kept coming up, including from my mechanic. So I left a message via online on Tuesday night and Kevin called me early Wednesday. I explained the exact tire I wanted and size. Kevin was very knowledgeable and explained throughly my options besides the tires I had asked for. ** the tires I asked for had come with the car and were no longer produced, however he could get them for me. As far as tires go they were mid range and all of the reviews agreed** Once we agreed on tires, he had Tim call me back with in minutes with a quote and we made a time for the service. When you first see the shop it is small and right on the street. It should have a sign that says "our pride is on the inside". I honestly would have never stopped there on my own. However once I walked inside right at 8am the staff was amazing. They took my keys and went right to work. I walked a few blocks and grabbed a bite to eat. I returned at 8:20 and by 8:30 my keys were being handed to me and the quoted price was what I paid. So great service, great recommendations (better tires then I had wanted with a lower price), and great customer service. I would recommend Hanagan's to all my friends! read more

this place is great. good people who are straight forward with you. no b.s. if you have car problem or need tires come hete you wont be disappointed read more

No wonder why they have five stars review, I needed to replace my tires on my truck let me tell you.....the best experience by far that I had for a while, From the moment that I stepped foot in the shop I was greeted very politely and being inform each step of the way, Highly recommended and definitely Will use them again, read more

These guys are the best. From the moment you enter the front office they make you feel welcome. They went over all my options and once we picked out what I needed it was only 20 minutes and I was on my way. They don't make you feel like they are up selling you constantly like the other shops I've been to. They are a full service shop and do everything you need from oil changes to brakes and tires. read more

Very happy with my new tires and the excellent customer service from Kevin at Hanagan's. The entire team was professional and I was finished and back on the road sooner than expected. Manyvthanks to everyone at Hanagan's read more

After being jerked around by several tire shops, Hanagan's pulled through. I was able to swiftly make a request online which Kevin kindly addressed. He tried to get me the two tires I needed on the same day I called, something none of the other tire places even attempted. We settled on a time to drop off the car a couple of days later. Kevin was a joy to work with. Honest, dependable, and great to have a conversation with. I would return here to get mechanical work done on my car. read more

I usually go to Costco to get my tires replaced but I got tired of the 2 to 3 hour waits to get the tires installed and waiting an hour sometimes to get them rotated. I went on yelp and found this family owned business and glad I did. I made an appointment for 10am and got my new Continental True Contact tires replaced on my Honda CRV in about 40 minutes. The customer service from getting a quote for these tires to getting them installed and having them answer any questions I had was awesome. I will be coming here in the future for all of my tire needs. read more

If you need another reason to support a local or small business owner, this place would be it. I got a puncture in my tire on my way to work and fortunately, was right in the area of this shop. The shop was able to take me right in and got the job done in under 15 minutes. I didn't get his name but assume he was the owner and I can say he is just absolutely warm and friendly. There was also none of "may I suggest you get new tires, alignment, inspection, etc" that one would expect at a chain. I don't need new tires just yet but will be back here when that time comes. read more

You know, I had a very simple request, that is somehow very confusing for most businesses and entail a lot of stupid penny pithy costs: I have a wheel with a flat tire and I have an extra full size tire I would like you to put on. The response: Swapping tires? Sure that's easy, $24 (and no stupid disposal and pithy fees). I was super skeptical when I showed because of the layout, parking didn't have "lines" designating spots, but it was very obvious where I could park because it said customer parking. And of course I noticed it was Irish owned, so they won't lie to you, and they're straight about what everything is. This one hour job from dealerships, or even Sams Club took them 20 minutes. I was literally choking on thin air inside my head because I was just getting ready to settle in for one more lost hour in my weekend. Leave it to the Irish to let you go home with a smile ;) Quality of job: Amazing Time: Incredible Staff present on a Saturday: Skeleton Crew Work capacity of the Skeleton Crew: I would hire them if I owned a shop Credit Card: They took American Express, so screw most of the other shops in Gaithersburg and Rockville that won't. They realize that having 94-96% of my money is more than 0% of my money. So if you're looking for work, and not sure which review to lean towards to get your job done, just stop reading and head on over to Hanagan's to get the job done right, and in a timely manner. read more

It can be hard to find a reliable shop to take care of your car and not fleece you while doing it. Hanagans is that place. We found them thanks to some positive reviews here on Yelp!, and we have been bringing both of our cars and mom's car here for some time now. They are extremely knowledgable and very fair in their pricing and rates. Time and again they have proven themselves fair and honest. They never propose work that isn't necessary and they don't overcharge. They also won't tackle a task that is outside their scope of work. Two examples: brought my new to me used car here for a check up and state inspection; they told me it looked great, they said the oil had been recently changes so it could wait. They rotates and balanced the tires. Everything else was in good shape. They could have done the oil change and I would never know but they are not like that. Example two: an automatic door closer cable on my Toyota Sienna snapped. They looked at it but said this would be a fortune to repair and they said taking off the door and taking it apart to get to the motor was best left to a dealership. Of course they were right on on the cost and we have had negative experiences with our local dealership so we just decided that the doors are now manual. It will build the kids' arm-strength. In short: this is an excellent shop. They tell you clearly what is up with your vehicle. They get it done as quickly as possible. They charge fair prices. read more

I am sold on Hanagan's work on replacing 4 tires and wheel alignment. After doing some extensive research on some Continental tires, I asked Hanagans for recommendations, and they list the pros and cons of every tire. This is much different than your national brand tire shops, who often taut just the good stuff. The communication was solid throughout the ordering process, pick-up and drop-off. The tire price was reasonable comparing to online prices, and the labor rate was industry. The only reason why it's not a 5 star rating is because when I picked up my car in the morning, my car key was inside the car and parked outside in the parking lot . No idea how long it was sitting there with key inside, and I didn't tell them what time I'll be coming by. I don't like it one bit, even if Gaithersburg is one of the safer neighborhoods. read more

The people at Hannagan's never let me down. They are honest and straight forward. No BS and no upsale like many other shops. I took my mustang here for all tires installation and alignment. The price is maybe $5-10 more than other places but they do it right and more Importantly, they take care of your car. I want to thanks Kevin and Andy for all the work they do. If you love your car, bring it here for all the suspension and tires works. read more

Hanagan's - New tires. - Auto Repair Near Me - Gaithersburg, Maryland

These guys are the BEST! Trust me! everyone in here is very friendly and honest they do the job right! No BS here! I been to other shops with rude employees and bad work ethics, but these guys know what they're talking about get the job done right and pretty fast. I will be coming here in the future for all my car needs no matter what, highly recommended place 5 stars. read more

These guys are the best. Honest, great prices, fair deal. And not just for tires. They do repairs, too. If your car needs repair, it is what it is and it has to be fixed, but they'll give you options, their recommendation, and a fair price so when you're done, you don't feel ripped off and your car is fixed. And, if you need tires, they'll typically beat the big box stores, they're much easier and faster to deal with (in and out in record time) and they're great about servicing your tires after the sell. I'd much rather give my money to the local guys anyway, and in this case, I get to do that AND get better service and better prices. How can you go wrong? read more

Hanagans is great. I've been going there since 2015 for my car. They are totally honest. Highly recommended!

The folks at Hanagan's are great! In all my years I have not come across a better repair shop. They are friendly, knowledgeable and honest. There have been a couple of occasions where I was simply surprised at just how nice they can be and what they are willing to do for their customers. Highly recommended. read more

Such a a great place I had to replace a run flat tire and they were so helpful I will be taking my car back there all the time from here on out read more

Looking for an honest, dependable business? This is the place! Professional, courteous staff and prices can't be beat. I've got 111,000 on my car and it's thanks to Hanagans it's still running top-notch. You won't be disappointed. read more

Can I give more than 5 stars? I already had this tire repaired at home in New York on Friday prior to driving down to Maryland only to find that it was half flat by the time I got down here. I filled it with air but sure enough in the morning it was half flat again. I knew that I could not drive back to NY on this tire but didn't know how to get it taken care of quickly and with someone who would not rip me off. I turned to Yelp and they did not let me down. Sunday night at 11pm I tried to make an appointment on line at Hanagan's but the system said there was nothing available until Tuesday. Needing a Monday appointment I sent an email through the web site but figured that I would just call in the morning. To my surprise there was already an email for me when I woke up at 7am from Kevin the owner! I then got a follow up phone call from him letting me know that I could bring the car in any time. The staff there was super friendly and although I did have to wait for them to get a new tire for me from another location, they let me know how long the wait was going to be and considering that I didn't have an appointment, I could see they were super busy and it was a Monday morning, they really got me out of there very quickly and at a reasonable price. Highly recommend. I plan to run this old Honda into the ground and the next time I need another repair I will see if I can drag this vehicle down to Gaithersburg to have Kevin's team look at it rather than having it fixed in NY again! read more

First time going to the shop to replace tires on my 5 series BMW; the owners were a pleasure to deal with and they recommended some great tires. Love supporting local mom and pop stores. Highly recommend, you won't get ripped off. Very honest and genuine shop. Thanks, James read more

Excellent service, great guys, under budget on time! What's not to like?! Highly recommended read more

Hanagan's - Auto Repair Near Me - Gaithersburg, Maryland