It was our first time using A.A.P and can't type enough adjectives to describe the experience. Those dudes are awesome. If there are any ladies that work there, I'm sure they're awesome, too. Except I mostly corresponded with Johnny via email. My story: i had my daughter take her 2012 Accord EX-L V6 for a MD state inspection at another shop. Just to get an idea of the state of her car. She's a bit...clueless... when it come to cars. So I wanted to have a good snapshot of the overall health of the car she drives on a daily. Anyways, the Results of the inspection were that the car needed 4 tires, both rear struts, rear brakes including both rotors and calipers and a few other smaller details. I talked to a friend, that recommended Airpark Auto Pros. My daughter had a friend who had a friend that owned a shop near by as well. My daughter was going to take the car there initially. I said "HOLDUP, wait a minute..." On Tuesday, out of the blue, I email AAP/Johnny, the list of repairs needed and asked him for a detailed estimate with parts and labor. He Promptly responded with a detailed estimate. I was a bit surprised. He didn't try to persuade me to bring the car in or anything like that. I was like "Damn, ok. Well this is our guy..." Wednesday morning I informed Johnny we were going to elect him to service our car. We made arrangements for Friday and dropped the car off Thursday late afternoon. My daughter was really impressed because the person she spoke with said to her that they would stay after hours on Friday if need be, so that she could get her car back by Friday night. Fast forward Friday afternoon and the car was ready for pick up! Johnny emailed the invoice along with a detailed report of other issues that needed addressing in future. But without pressure to get the repairs done or without trying to sell us any extras. The list included some minor leaks, air filters, fluid changes and control arm bushings. Just so that we would be aware. Again didn't attempt to sell any repairs. Pressure free. I appreciate that. My daughter enjoyed her first big experience in the world of auto maintenance. This round cost us a bit over $3000 (She did not enjoy that ) Needless to say but I'll say it anyways, AAP estimate did come in slightly less than my daughters friends shop. BUT! that wasn't the reason we chose AAP. It was off a word of mouth recommendation from someone I trusted and they didn't disappoint. My daughter said that AAP is definitely her go to shop for all things automotive. She also said the place was really clean and the waiting area had a nice aesthetic. Bottom line is I am 100% glad we chose Airpark Auto Pros. First impression is that these guys are trustworthy and totally qualified to be a bonafide kick ass shop. Hope this review helps. If you're on the fence with finding a trustworthy and reliable mechanic shop, you can't go wrong choosing these fellas. Airpark auto pros are to legit to quit! (Yeah I'm old, so what?) read more

I waited a month before posting anything specific. All I can say is that my daughter's suggestion to give Airpark Auto Pros a try was incredibly fortunate. My Jeep was in pretty bad shape, but being there is no vehicle right now that I would like to drive I would much prefer driving my 10 or 11 year-old Wrangler with 240,000 miles for another 3 to 5 years until the auto makers and policy makers, get their act together regarding hybrids and battery operated cars and hydrogen operated cars and solar operated cars, etc. etc. etc. My drives great. Not to say there aren't one or two things that I should've had addressed or were addressed percent where I'd like to be but there's also 200 things they fix that are working perfectly. in fact, for the first I took it on the highway one day trip up to New Jersey, and when I came back to my incredible surprise, my gas mileage was almost 27 miles to the gallon. Now those of us who know, and our Chrysler in general are not always fully trusting of these mileage indicators. But they constant and the reality is after getting it out of the shop. I'm getting 7 miles to the gallon more than I was getting before. Also for full transparency, I spent more than the jeep is technically worth but this jeep is worth to more than I could spend $45,000- $75,000 on new. unfortunately, I am a human being and I apologize for that this now by just saying these guys have been up they let you know what's going on. I had a little bit of an issue and that some of the parts weren't readily and I about that but they were very transparent about what was going on and that's all I can ask for and they are great bunch of people, you got a new customer for life read more

I would be delighted to provide a positive review for Airport Auto Pros! This auto service center is an absolute gem; I cannot recommend it highly enough. First and foremost, I must commend the employees of Airport Auto Pros for always being incredibly friendly and professional. They are clearly passionate about their work and genuinely care about the well-being of their customers. Whether you're dropping off your car for repairs or just stopping by for routine maintenance, you can always count on a warm and welcoming reception. Another thing that really impressed me about Airport Auto Pros is how clean and well-maintained the facility is. It's clear that the staff takes great pride in keeping their workplace tidy and organized, which creates a very pleasant atmosphere for customers. And speaking of pleasant atmospheres, I must give a special shout-out to the waiting area at Airport Auto Pros. It's cozy and comfortable and provides a great place to relax while you wait for your vehicle to be returned to you. And let's not forget about the complimentary coffee and treats that are provided - what a nice touch! Overall, I have nothing but positive things to say about Airport Auto Pros. If you're looking for a reliable, friendly, and professional auto service center, this is definitely the place to go. I have no doubt that you'll be just as impressed as I am! read more

I had a very pleasant experience. I was initially surprised that my oil change was going to take an hour, but it turned out a thorough multi-point inspection was included in the price. There was a bit of a hiccup, but it serves to illustrate the professionalism of the shop manager. AAP offers paperless invoices and I said yes because - trees. That inspection report I mentioned? I didn't find out about it until I got home. When I read the invoice, I saw the line Item for Multi-Point Inspection and then a series of entries listing work that needs to be done. I didn't see anything about brake pads, so I emailed the shop to ask about them. I figured I might get a response the next day. I had one in less than an hour. The shop manager apologized for not going over the inspection with me, explained the recommended repair items in order of priority, and then made it a point to assure me I'd get better communication on my next visit. Very pleasant people. Thorough inspection report Easy transaction Spotless (and comfy) waiting room with a view of the parking lot (so you can see when your vehicle is driven into the shop) and a view of the bays (so you can watch the progress of the work) read more

I purchased a Groupon for a synthetic oil and filter change which included a multi-point inspection. I called the next day to make the appointment. They were very accommodating and I was able to get an appointment the next day. I arrived a few minutes early and they took my car right away. My car takes a little over 7 quarts of oil but the Groupon only covered up to 5. The service advisor was very attentive at making me aware of that and provided quick and accurate pricing for the additional costs. At the end, I didn't even need to show my Groupon as they were able to look it up in their system. Airpark's Groupon also covered all of those additional small costs (shop fees, disposal fees...etc) that some other repair shops make you pay for at the end. Bottom line.........Great Service and Great Value for the price. Full Synthetic Oil and Filter change for $69 (Groupon $40, extra oil $29). Dealer wants to charge $179 for same services! I'll definitely be back! read more

Needed an oil change so shopped around for deals. I found this Airpark Auto Pros. They had the best pricing on Groupon and decided to give it a try. Boy was I glad I did. Free wifi. Leather couch seating area with free streaming cable, Netflix and a customer remote to control it all...bwahaha! Did I mention it's a pleasant waiting area? Free Keurig coffee/tea. A cooler with free canned soda, filtered water, chips, cheetos, pretzels....felt like I was at home and could barely even hear the work being done too except when a door swung open off in the far corner! I NEVER leave reviews; good or bad, but this place crushed it. They were able to add a quick (and crazy cheap) tire rotation onto my scheduled work on the spot, and emailed me a picture based breakdown of my cars mechanical statuses with recommendations. Got yourself a repeat fender here AAP! read more

This is by far the most professional, cleanest, friendliest, hospitable, efficient mechanic I've ever been to. The reception area was very clean, professional, welcoming, more like an executive office than a mechanic. The bathroom was clean. They had hot and cold beverages and snacks available, an internet cafe, and a cozy waiting area. The office assistance greeted me, was super friendly, engaged in conversation, very professional, knowledgeable, kind. He even went and asked the mechanic about who sang a song that was playing because I asked if he knew. Above and beyond. They took my car in right away (lots of places I have to wait even when I have an appointment), and finished servicing my car quickly, but not too quickly. :) Definitely recommend! I came here through Groupon and I'm grateful they are on my radar now! read more

Came in for my appointment for maintenance and asked for recommendations for future work needed. Manager Nelson generously offered to call me an Uber back to work but I opted to stick around and do my work in their lobby (very clean, comfortable and quiet) which was stocked with cold beverages, wi-fi, snacks and even Netflix! The estimates were presented quickly, I opted for the oil change, filter cleaning and new wiper blades and they were not pushy about getting any other work done. The work was completed in no time and they returned my car to me in much better shape than when I turned it over to them (they surprised me by washing it too)! Top Notch service! Thank you Airpark Auto Pros - great work, reasonable costs, honesty and integrity going a long, long way. I highly recommend their services! read more

After providing the information that Airpark Auto Pros requested, they presented an estimate for the work I requested--an Invoice with the amount it would cost. Even though the amount was a bit higher than others, I was impressed at their professionalism from the start. Reviews were very good. When the date was picked for the work, I was given a specific time. I didn't think too much about it because at other places, time of appointment did mean that the work would begin at that time. At Airpark Auto Pros, it did. And when I asked if the work could be by a specific time, I was assured that it would be. And, the work was done earlier than the time I requested. If I need other work on my car, I will definitely keep them in mind. read more

I think I have finally found an auto repair shop I can trust for both great service and great pricing. Add the great warranty for service and it's crystal clear that Airpark Auto Pros will be the only place I take my vehicles to for auto service. I've never felt this comfortable spending money on auto repairs! Vehicle repairs and maintenance are a necessary part of ensuring you remain safe while operating your vehicle. They also provide you with a more comfortable driving experience. My vehicle is once again running smoothly and I have confidence in its safe operation after the repairs. Thanks to Airpark Auto Pros! read more

So, I actually went to Airpark Auto Pros twice in one week. I got my brakes done and got the brake system flushed. It was a great experience. They sent text reminders for the appointment, sent me a text when the vehicle was finished, and sent a link to a diagnostic picture of the health of my vehicle. The staff was very friendly and professional . They followed all CDC social distancing guidelines and kept things as contact free as possible. They got me in on time and the vehicle was serviced promptly and quickly. I would definitely consider them again if I need work done on my vehicle. read more

I had a great experience from start to finish. The service was excellent, and everyone I worked with was honest, professional, and straightforward. They made the entire process easy and stress-free, which is hard to find these days. I really appreciated their transparency and willingness to answer questions without ever making me feel pressured. Communication was clear, and they followed through on everything they promised. I would definitely recommend them to anyone looking for reliable, trustworthy service. I'll gladly work with them again in the future. read more

Airpark Auto Pros was recommended by a friend and we couldn't have been more impressed with their professionalism and expertise. They were extremely honest and fair; identifying repairs that were needed, as well as updating that one item didn't need repairing after they inbestigated further - our bill ended up being much less than the initial estimate. We are thankful to have found a knowledgeable, trustworthy auto shop and look forward to continuing with them for all of our future automotive needs. read more

Visited them after my wife's car had some issues. Searched for a reputable auto repair place and found Airpark Auto Pros on Yelp. The 5 star reviews were right. The office area was clean, organized and the employees were very attentive and went out of their way to make sure I was happy. Where I thought I had a potential high dollar repair turned out to be nothing and I wasn't charged for anything associated with it. They do good work, the won't rip you off and I will be a returning customer. read more

Thank you, Team Airpark! A heartfelt thank you to the owner and his son, the Burleys. In today's economy, maintaining a car is expensive. That's why I truly appreciated Team Airpark's honesty and impeccable service. Mr Burley, was extremely kind and genuinely listened to my concerns. It showed through in the way he handled my car and with me. Their honesty and integrity made all the difference. The service was impeccable, and I truly felt valued. First visit, and now my go-to mechanics. read more

I had an outstanding experience with the customer service team at Airpark Auto Pros. From the moment I reached out, they were attentive, professional, and incredibly helpful. The representative I spoke with went above and beyond to ensure my concerns were addressed and even followed up to make sure I was satisfied. Their level of care and dedication truly set them apart, and I would highly recommend their services to anyone. Thank you for making my experience so seamless and pleasant!" read more

I had a great experience at Air Auto Park The staff was friendly, professional, and honest from start to finish. They completed my oil change quickly without trying to upsell unnecessary services, and the pricing was fair. They took the time to answer my questions and made sure everything was done right. It's refreshing to find a shop that values customer service and quality work. I highly recommend Air Auto Park Oil Change to anyone looking for fast, reliable, and trustworthy service! read more

Easy communication to schedule and re-schedule appointment. No delay time between getting a car in and the beginning of the repair work - there is no time wasting. Very friendly, communicative and cooperative staff. Nice comfortable waiting area. Friendly and helpful discussion of the repair needed and possible approaches, parts, etc. Very reasonable pricing. Good quality of the work. Good alternative to the noticeably more expensive brand/dealership associated repair facilities. read more

The team at Airpark Auto was excellent. They were very thorough in their assessment and even provided me with more information about my car that I requested. At no point was their team pushy and the Manager (Nelson) was incredibly helpful. A lot of auto shops repair cars, but very few of them provide a high level of customer service. If you are looking for an auto shop that is honest and accommodating, I strongly recommend this shop. read more