Excellent response time. Prices felt honest and reasonable. Convenient drop off/ pick up service. Can do everything online! If you choose to wait, there are snacks and drinks provided, along with tv and free wi-Fi. I am now a customer for life! read more

I had a great experience with this service. They were professional, honest, and took the time to explain what needed to be repaired without any pressure. The work was completed on time, the price was fair, and my car is running perfectly now. It's hard to find a trustworthy auto repair shop, but this one definitely earned my confidence. I highly recommend them to anyone looking for reliable, high-quality service. read more

Courteous, timely service for my oil change. A definite value. Recommend for everyone looking for quality automotive work.

My favorite place to go for auto repairs and services . Honest, knowledgeable and friendly staff.

First-time customer, and now definitely a returning one! I recently visited Airpark Auto Pros for a routine check-up as a first-time customer, and I was genuinely impressed from start to finish. The entire experience, from making the appointment to check-in and check-out, was smooth, organized, and handled by friendly, professional staff. What really stood out was the thoroughness of their inspection and feedback. They explained everything in a way that was clear and digestible, without being overwhelming or pushy. I felt like I was being informed, not sold to, a rare quality in auto service. The office itself was clean, well-kept, and welcoming, with a comfortable waiting area, good coffee and tea options, and even snacks (including vegan-friendly choices!). It's clear they take pride not just in their work, but in the whole customer experience. And one more thing that deserves recognition, I accidentally dropped my debit card outside their shop, and the team promptly reached out after it was found by a neighboring business. That small act of honesty and care really sealed the deal for me. Overall, this place sets the bar high for what auto service should be: professional, thorough, and trustworthy. Highly recommend! read more

If you're looking for an honest mechanic that does clean and honest work, Airpark Auto Pros is it! This shop does tremendous work, the staff is friendly and knowledgeable. They typically set me up with an appointment when I call for an oil change or other work. The lobby is clean and they provide beverages while you wait. Pro tip: they share their lot with another shop so parking may be scarce. read more

Second time I bought my car in and had excellent service. The place is clean, the staff is knowledgeable, efficient, friendly and very polite. I will recommend this place to everyone read more

Did an AC diagnostic. Service was quick, the wifi in their shop allows customers to work remotely if needed - so going on a workday is a small inconvenience. read more

This was my first time going to this auto shop on a recommendation from a good friend. I will definitely be a long time customer. They were responsive, honest, and they serviced my car in a timely manner. I especially liked their system, which allowed me to see exactly what they had done and review all services and approve them before any work took place. It was all over text so I didn't need to interrupt my workday to respond. That said, they were readily available for a phone call if I had questions or needed clarification. My previous mechanic left the area so I am so happy to have found a new place that I trust! read more

I brought my 2005 Honda Element in for an estimate. While I was more than please with the detailed analysis (they provided photos and everything) I was shocked by the estimate which came to nearly the price I paid for the car. Their expert analysis did make it easy for me to do a lot of the work myself but, my god. These guys do excellent work but unless you own an extremely expensive whip, I'd say look elsewhere. read more

I got a Groupon coupon for oil change. When I called to book the appointment, my phone's service reception was very poor. However, the gentleman who answered the phone was very patient and got my information. When I got in, reception was warm and professional. They finished my service in record time, and I was on my happy way. Oh, I even got a gift from them! I am a happy customer, definitely returning and pointing friends and family their way! read more

Great prices, fast service, nice team and I love their ability to send you quotes, invoices and receipts. It's so convenient!

they are honest John and Ryan....was able to fix my car and will definitely go back for future car repairs.

Excellent Work, very professional and kept constant communication during the repairs. Great People!!!

great job. outstanding communication. very helpfull. thanks for doing great job professionalism

Just had another great experience at Airpark Auto Pros. They provide quality service and your appointment time is reserved for you. Work is done when promised even when you're waiting at the shop. Highly recommend. read more

I had my Range Rover serviced here last year and today and this group always exceeds my expectations and they're about 1/2 the price as the dealership in Rockville. My appointment was for 9am and I got there at 8:45am and at 8:56am they pulled my car into the bay and started working on it Oil change, 2 engine air filters and the cabin air filter. At around 10:30 my car was finished- I waited. This place is definitely run like a fine oiled machine! read more

Run away! They tried to tell me my 2015 Chevy Silverado needed a $5000.00 new exhaust system because it didn't have 3 catalytic converters, only 2. The real kicker here is that the truck Passed Maryland Safety Inspection last year with this exhaust! Talk about bending people over the barrel! Crooks and corrupt business practices! You have been warned !!! read more

Airport Auto Pros is fantastic. You are always seen promptly and are always treated with respect and professionalism. You're never pressured into doing unnecessary service. The owner is usually at the front desk and he make sure the whole shop runs like clockwork, with total kindness to customers and his employees. These guys are great. read more

I went to Airpark Auto Pros for an oil change. I was impressed with the communications. I liked the comfortable lounge for waiting customers. They were much faster compared to other places I have had oil changes. And the additional services they recommended made sense and were not a laundry list of expensive services I have received from other companies. I think I found a really good car care company! read more

I have to be honest with my review in regards to Airpark Auto Pros.. These guys are extremely professional and service both of my cars in a timely manner. There's no need to go anywhere else when they exceed your expectations and don't take advantage of innocent consumers who's trusting in their service read more

I've been taking my car to the dealership for about 2-3 years now.. never again. Thanks to John! read more

Airpark Auto Pros - Guest Lounge reading material - Auto Repair Near Me - Gaithersburg, Maryland

Quick and friendly service. Good value for the work done. My appointment was set, the car was taken in on time and was ready as expected. What more can I ask. read more

I highly recommend Airpark Auto Pros. I went to here two times. I went here for an oil change for the first time. I went here this Tuesday morning for a state safety inspection. I was happy with both services, professional, time-saving, and affordable. I bought a second-hand EV last week. I needed a state safety inspection for the tag. I called many stations and Airpark Auto Pros was the most affordable one. The waiting area was clean. The staff was friendly. They provided drinks. It was pleasant and comfortable. read more

I did some google and Yelp review research of Airpark after I got a diagnosis and cost estimate from a dealer I had been going to for some time. Based on the positive experience of others, I had them take a look. While Airpark landed on the same error code, the problem was solved with the replacement of a small component instead of the whole part. I was able to fix the problem at a fraction what I had been quoted. I have five cars across the family, and these guys are getting all of the business from now on! read more

Great place for car repair and even just for an oil change. The team is knowledgeable and trustworthy. Easy to book appointments online.

best service ever ! my car feels like new every time I take my car here . the staff was very profesional and did an awesome job . great prices too Thank you ! read more

They are amazing. I had an issue and they were able to get me in quickly on a whim, and was able to get everything taken care very quickly, even on a Friday. Their approach to using technology is extremely helpful and convenient and they have a wonderful setup while you wait read more

They seem to really know what they're doing, but they're also really expensive. Their customer service is very attentive; so much so I'm taking my car back despite the exorbitant prices. I'd rather pay for well done, honest service than deal with a crooked shop. read more

Fast and friendly service. Brought my truck in for an oil change today, and it took them less than an hour. The waiting area is comfortable. I got to relax on the leather couch, enjoy a snack and catch up on some Netflix shows. The reason I am giving them a 4 is because they quoted me a price over the phone that was 25% lower when I made the appointment. I had a coupon so the price ended up being okay. I plan on coming back in the future. read more

My Dad got a Groupon for his car & immediately got home to tell me to get one. We've wasted so much $ & time going to the car dealers for work to have them BS us & rack up charges. Air park auto pros was awesome, SUPER fast, & reasonably priced! I love that they kept me updated throughout the process too. I also loved that everything was electronic- payment, & being able to see the inspection & what they did online. Amazing! They've got two new lifelong customers over here! read more

I went in for an oil change which was done quickly and they had no issue honoring a coupon I had. Great in-store experience (though I didnt stay) with free drinks, snacks, tv, charging area, and a comfortable seating area. Will go back for additional car repairs and maintenance. read more

I was referred here by CarMax since they take MaxCare. I've been here on two different occasions. The first time they replaced my alternator. The Jeep ran fine for 2 weeks then the computer system began to malfunction (this is what was happening the first time). But with a 2011 Jeep Compass it was time for a new alternator. The 2nd visit they found a wire needed to be re-grounded. They fixed that issue and the Jeep is doing great. The owner is a nice guy and loves to tell stories. He's honest with telling everything that was done to my Jeep and IF it does continue to happen he even reached out to another local Autoshop and was told that maybe the main computer will need to be replaced and reprogrammed. Honest owner and honest work. That's all people want. Friendly service and great time sharing stories back and forth. read more

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I initially found this mechanic on Groupon for an oil change and I'm so glad that I did. They communicate clearly and they're able to provide upfront details cost quotes prior to receiving service. Ernie is very professional while still being really easy to talk to and personable. The waiting area is clean & comfortable. They provide complimentary drinks and snacks and they have WiFi & even a few kids books & a tv to entertain the kids if you have to bro f them with. As a woman I have had some nightmare experiences with mechanics so it's really refreshing to find this place. I highly recommend!! read more

Went for an oil change. Everything went will. Text service made it so easy. You can your service through text.

I can't say enough about this place! First of all, the HONESTY is truly a breath of fresh air...they have super reasonable pricing! My dad does most of my auto work, so I was thoroughly impressed with the rates! Secondly, the friendliness is unreal & I'm so thankful for their use of technology in new & innovative ways! I'm a HUGE techy & I must say that this is the very 1st auto repair shop I've come across that offered the ease of using picture-accompanied, electronic estimates! Plus, the ability to remotely accept or decline pending performed work items almost made me cry happy tears!!! Lol! I even communicated via text & email with staff for all my other needs! Lastly, they have a VERY comfortable waiting area that's totally child friendly & offers "No Contact" Snacks/Beverages! Bottom line...I'm in LOVE with this place & its people! #ThankYouAutoParkPros read more

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Visited 06/10/20: This place truly deserves all of the 5 star reviews. I always look through reviews before choosing a business and this one is definitely worth it. Stand-out factors: -Business ran with a lot of integrity and honesty -Everyone seemed really knowledgable without being pushy or trying to upsell anything -Clean lounge area with snacks/drinks -Free detailed car report -Good mechanics that do good work read more

I have experienced shifting problems with my 2001 Honda Accord V6 transmission for a few years. It has difficulty shifting into higher gear. I have owned this car for over 19 years, and this was the only trouble I have with the car. I decided to fix the transmission or even replace it with a rebuilt transmission. I just love this car. I took the car to Airpark Auto Pros to have the work done. After having my car there for a few days, I called the shop and was told that the car needed all new engine mounts and replacing the transmission fluid. I didn't think that was the right diagnosis. The shop manager agreed to do more tests on my car. After a few days, I was told the car's catalytic converter and oxygen sensors were bad and need to be replaced and the transmission worked 100% fine. I picked up my car from Airpark Auto Pros and paid the $240 diagnosis fee. I took the car to another shop recommended by one of my friends. After a thorough test of my car, the mechanics told me the problem with my car was the transmission and he didn't even charge me for his time. read more

I almost don't want to tell you all how great this place is, they really understand how to cater to a wide variety of customers. Lounge is clean and well stocked, they take great care of all of their customers that I witnessed while waiting. Honest assessments, no upselling, and they explained things in a way someone not knowledgeable about cars would understand. Already referred someone else and will be visiting next week. read more

Excellent service on my 2014 E Class Mercedes-Benz A1 service check They did n awesome job this is my second visit.. Thanks so much for your ass thing to services read more

Airpark Auto Pros - Auto Repair Near Me - Gaithersburg, Maryland