This well deserved review is a long time coming... Sorry its been a few months but you all deserve a note of appreciation! Truly great work and great people to interact with... My car was shaking so much and making so much noise that everyone in my family insisted I sell it. I took it in right before the Thanksgiving weekend and they were short staffed but took the time and consideration to look through my car and help me understand it. I literally got a mini crash course on what the bottom of my car looks like haha (Prob was my first time looking underneath). When I drove my car out it felt like a completely different/new car and tbh it never felt as smooth even the day I bought it. Excellent work! Thank you so much for all your help and kindness through the exhaustive holiday season. read more

I just left Hanagan's and jumped on Yelp immediately to sing their praises. Could not have been nicer and more honest and helpful. If you need tires for any other service they take care of come here. You won't be disappointed. read more

I was in a bind as I was traveling to New York the next day and I needed to have one of the tires replaced as it had a pretty sizable nail in it. Being that the tire was 19 inches I knew most places wouldn't carry that size. I was told to go to Hanagan's as they have a huge inventory. I walked in at 11:45am not knowing they closed on at noon on Saturday. I talked to Kevin, the owner and he said he did have the tire I needed in stock at his Germantown location and he could have it there in 30 minutes. He said he could have one his guys put it on even though they were getting ready to close. As I was waiting I decided to have a chat with Kevin. He is really passionate about what he does and it's great to see a small business owner who goes above and beyond for a customer. They have a customer for life!!! read more

I was told by my insurance company to take my vehicle to Hanagans, and was happy they did. Great service. Got me a rental car with Enterprise, gave me an accurate estimate, and got my vehicle back to me on time. One of the best experiences with getting my vehicle repaired. read more

You can't go wrong here. Super knowledgeable guys, honest, and reasonably priced to boot. They're also just friendly and you can tell they like what they do, so it makes you feel comfortable as a customer. On more than one occasion they went above and beyond expectations. For example, one employee spent an extra 3h on the phone and on the computer trying to figure out an issue we were having with the TPMS non-sense (i had bought new rims and tires for a newer civic and I read online all these forums that all had the wrong answers, but Danny at Hanagan's figured it out). In fact, we spent so long on the issue I actually drove off to try and come back another day, but received a call on my way home saying to come back because he wanted to try something new, and it worked. All this effort for no extra charge. Considering it was my fault that caused the initial confusion, it was really refreshing. Exceptional service all around. read more

This establishment provides a customer service that is so hard to find nowadays. I pulled up to this auto repair shop on a Saturday morning due to flat tire and even though they were busy with appointments, they took me in (I did not have appointment) and fixed my flat tire within 30 minutes. Kevin, the owner even apologized that it took so long. I laughed as 30 minutes is a reasonable time frame to fixed my flat tire, considering they have other customers to tend to. Kevin explained to me the process of how they fixed my tires and after I paid my fees, I left the shop happy as I found an auto shop that not only provides excellent customer service but also performs high quality repair! read more

If you are looking for an honest, reputable shop to get your tires, alignments or any other miscellaneous work done, look no further. The guys here at Hanagan's know what customer service truly is! They offer pricing competitive to online tire merchants, all while being able to provide the tires and service immediately or as soon as possible. You really cannot beat that! The guys know what they are doing and you can rest assured that your vehicle will be taken care of. read more

If you're reading these reviews for Hanagan's Tire/Auto in Gaithersburg, then you know how challenging finding an honest, competent mechanic can be. Your search is over. Kevin Hanagan and his team of certified experts are the best that I've found in Gaithersburg and I've tried many other shops here. Believe the reports. These guys are top notch service providers. read more

I just had a great experience at Hanagan's. I arrived on a busy Saturday morning and they still were able to help me quickly and efficiently! I had a flat tire, but I couldn't find out where the leak was. Tim was super helpful! He was able to determine that my valve stem core was loose (I had never even heard of a valve stem core)! He even showed me how to find a leak in a tire using soapy water. He gave me helpful information on checking my tires and keeping them properly inflated (I had a tendency to over-inflate my tires). He replaced my valve stem core. There was no leak! Then, Ian (who was also super helpful) double checked there was no leak and put my tire back on. When I went, I was ready to buy a new tire (thinking my tire was irreparable). They were honest and didn't unnecessarily charge me for things I didn't need. I just moved to the area and I will definitely be using Hanagan's for all my auto needs! read more

I recently had my tires dis mounted and re mounted by Hanagans, this to allow my wheels to be re powder coated. Service and courtesy were above and beyond. If your looking for individual service like the "old days"- where every customer counts , this is the place. Classic car/ custom wheels- they really care about your wheels /tires!! Thank you Hanagans !!! You were a huge help- take care - stay safe!! read more

Amazing! I had a slow leak in one of my tires and was headed back to New Jersey the next morning. I was lucky it took maybe 30 minutes for them to inspect and fix my tire. They even explained when you can and can't plug a tire. I'd defiantly recommend Hanagan's! read more

Very nice and helpful in explaining everything both on the phone with me in advance and when I arrived. They replaced my tire and got me back to work in way under an hour! I know nothing about tires and they helped me figure out where on my car I could find all the information I needed and my differing price options. Thank you! read more

I trusted Yelp when looking for a garage to replace the compressor on my 2009 Honda Civic. I had no air conditioning. I actually ordered a compressor through BAP on the web. It was a compressor supposedly for a 2009 Honda. Looked the same but did not fit. No Matter. Kevin Hannagan took care of the problem and understood I did not want to spend a lot of money on an older car. My first experience there was very positive. They were friendly and kept me posted. I would highly recommend them. read more

Monday morning, Hanagan's Tire got us out of a real jam. We were in town for a funeral, and had damaged the front right tire on a curb. It turns out, there was a bolt stuck in the tire near the side wall, too It caused a slow leak that I slowed down further with Fix-A-Flat. Our 2013 Ford Focus SE, had an extended warrantee on the tires, that was only helpful back in MA. However, the guys's at Hanagan's Tire contacted the insurer and submitted a reimbursement request on our behalf. It took a bit of effort to locate the exact tire, and to negotiate and file our claim. This was EXTREMELY helpful. Note: there aren't in some GPS databases. We initially ended up at the wrong shop in Silver Springs, oops. We highly recommend Hanagan's Tire at 465 E Diamond Ave Gaithersburg, MD 20877 http://hanagans.com/ The evening before, I used their website to find the brand and model tire I needed. That was very helpful. We got an alignment just to be on the safe side. (I've been hitting curbs, getting used to our car. The doors are higher then on our old 97 Saturn SL2. https://www.google.com/maps/place/Hanagan's/@39.1389973,-77.1800855,3a,75y,175.8h,90t/data=!3m4!1e1!3m2!1sukofYh6tgbmMLLdeMHmIvg!2e0!4m2!3m1!1s0x0:0x59dd89b397ff747a https://www.google.com/maps/place/Hanagan's/@39.1389973,-77.1800855,3a,75y,175.8h,90t/data=!3m4!1e1!3m2!1sukofYh6tgbmMLLdeMHmIvg!2e0!4m2!3m1!1s0x0:0x59dd89b397ff747a read more

These guys are great! I took my Acadia here a couple of times now for minor work and they completed the tasks quickly and honestly. So far so good! read more

Well, it is always easy to be critical but praise is all too commonly not forthcoming. My Coverman and his wife picked up a 1999 Oldsmobile Intrigue. He put in new brake pads and rotors but needed to get the wheels torqued. He also had some other problems with the car. So, they bring it in to Hanagan's for an oil change. Andy, which also happens to be my Coverman's name, is the mechanic who is going to work on the car. Well, he not only changes the oil, but fixes the cover of a wire harness, takes care of the wheels, does an electronic scan, and gives the car a nice once over. All they were charged was for the oil change. They are both getting new cars and to be sure, they will take the cars to Hanagan's for routine maintenance and for anything else. Needless to say it is very difficult to find a business with people who really care about their customers. These people do. i would highly recommend them for your car needs. They offer full service including tires. One thing to note. Because of changes in the numbering of the streets, some GPSs will send you to a storage facility. That is not where you want to go. If you are not sure, call them before you drive there. read more

Need more than 5 stars! Tire prices are outstanding and mechanical work is the best. Honest staff, car is always ready when promised and prices are the best around. Thank you for taking care of me! read more

I went to the Gaithersburg location for a new tire and was blown away by the customer service. Very professional and friendly. They were extremely efficient and had me back on the road in no time. Definitely my go to place for any and all car repairs. Big thanks to Kevin and whole crew for an awesome experience! read more

Really nice guys. We stopped in after hearing some uncomfortable sounds coming from the car. They drove it around and took a look underneath and didn't find anything. A really nice and honest group of guys. Gave them a tip and headed on our way. Will definitely be back if we have a problem. read more

You probably won't get better customer service and price than this small family operated place that's been around for a long time. I love supporting local businesses that still value personal relationships, honesty, respect and genuineness. This place has it and if you're fortunate enough to deal directly with Kevin Hanagan, your experience will be even better. read more

Hanagan got my car in same day and fixed by 3pm! I had an additional last minute request for an inspection the morning I planned to pick up my car and they obliged. Their pricing is fair, they are courteous and genuinely good people. read more

Almost a year later and still 5 stars. Went back to these guys for a brake issue; Andy called me about an hour after I dropped my car off to explain what he saw. No pressure to sell me on anything - in fact, he told me the brakes still had life left in them! Will continue to go to these guys for all of my auto needs. read more

If you're looking for a reliable honest place for tires or any auto repair, I highly recommend Hanagan's. I ended up getting four new tires here. Although it's out of the way, they are worth the drive (if you have someone along with another car and you can go hang out elsewhere) - my tires come with free lifetime rotations! read more

Excellent customer service from the call to the repair. Fixed my tire quickly and for a reasonable price!

Great service, great prices! Recommended a cheaper tire than I had if I wanted a better deal. Dave was awesome!

Kevin and the guys in the shop are the best. Great work that they stand behind at an honest price. What more could you ask for? Hanagan's is the way auto service should be. read more

I almost overlooked this place when I was shopping for tires because I thought the bigger chains would have better prices... WRONG! I sent a price inquiry through the website and Sean responded promptly with a price that even when road hazzard protection was added beat any other price I'd received, AND I could get the tires installed the next day instead of the 3 day wait NTB and Costco quoted. They had me in and out of there in an hour. The staff are knowledgeable, professional and friendly. There was no up selling, no condescending tone, and all questions I or other customers had were patiently answered. While I was there several guys came in to get maintenance and repair work done to their cars, so I'll most likely return to get other work done there if needed. I look forward to recommending Hanagan's to my friends! read more

After the recent stories about old tires being sold by dealers (i.e. tires that are unused but manufactured 5-10 years ago), I decided to check the date code on my new tired from Hanagan's. The date code was 0114 = 1st week of 2014! Brand new. Wow! 5 Stars for Hanagan's. read more

Bought Michelin and Continental tires here for both my vehicles...2013 Ford Mustang GT and Ford Edge. Excellent customer service, excellent pricing , very professional (in a down to Earth kind of way), and they are great at what they do all the way until you are out the door. I will always come back here and always recommend. read more

Solid old school local business! I searched online and went through all the chains looking for tires as well as Tire Rack. I sent an email through the Hanagan's website asking for a price on the set I was interested in. Received a message back almost instantly and they had the lowest price I had seen. Scheduled an installation day and they had me in and out within an hour. Knowledgeable and friendly guys who have been doing this for quite a while. Too easy. I won't buy tires anywhere else in the future. read more

Dave and the guys were amazing to deal with. I got my tires online and had them delivered to Hanagan's. They were great in contacting me and setting up an appointment that worked with my schedule. I had 4 tires installed and all 4 wheels aligned in an hour, I was surprised it was done so quickly with the volume of business they had that day, and they do their very best to accommodate walk-ins. A guy had a tire that wouldn't hold pressure, they diagnosed it as a pinhole leak in his sidewall while I was there, they handled him as well. They stock an amazing amount of tires at their Rockville warehouse and are VERY competitive on pricing. I'd gotten tires from Costco before these and while I can't complain about Costco's service, I wish I'd known about Hanagan's sooner. read more

Honest! Great customer service - from first call to set appt time, to pick up, these guys are wonderful. Knowledgable and friendly. Will absolutely be back. read more

Faced with a flat tire (and no usable spare) on this holiday weekend, I was pleasantly surprised to find that Hanagan's was open. Still, it was a Saturday and they close at noon, so I wasn't sure if they'd be able to fit me in by the time the tow truck got my car there. But they did! Kevin and his staff were very helpful, and I felt well cared for. Kevin explained everything, without being condescending, and Hanagan's price for the new tires was less than what I would have paid at the dealer. I will be going back there for more service on my car. Always nice to support a local, family-owned business. ps) I found Hanagan's thru Yelp, so thank you to the other reviewers! read more

Accommodating, honest, and quick! My car with tires and brakes was done within the morning.

Did fine rotating tires and remounting tires to blackwall out. Really messed up alignment though. Steering wheel was not centered when I took it in and I asked them to fix that during alignment. Alignment was fine but steering wheel was worse when I picked it up. Called later to ask if I could bring it in to have it fixed and calmly mentioned that I was disappointed. They said they needed to keep it all day (for a 10 minute fix). I decided to do it myself and that's when I discovered the two bolts on the drag link were completely loose. They had not retighened them after the alignment. Huge safety issue. I also asked to have the suspension bushings checked and they said they were fine. Turns out all were shot. I was accused of yelling at them on the phone and lying. After much verbal abuse I got a refund for the alignment. I think they probably almost always do good work and everbody makes mistakes. They just can't accept it when they make a mistake. read more

Kevin was very nice, he took me in without an appointment and fixed my flat tire along with a tire rotation and oil change. I was in and out in about an hour, with no appointment! Oh, he also put in synthetic oil instead of the blend witch I had requested because it was what the car required at no extra charge. Super service. So nice to find honest car repair. Thanks Kevin, will be coming back for my scheduled service soon. read more

I stopped by Hanagan's to get the trim fixed on my Lexus. It had come loose and was flapping in the wind. Jim took a look at it, asked me to take a seat in the waiting room and 15 minutes later delivered my car to me with the trim glued back on. NO CHARGE. I don't know these people, I have never spent any money with them, and they FIXED IT FREE. Who does that?!! They have my business for life! Love these people. read more

No, really - woohoo! As good as it gets! I found Hanagan's about two years ago, when my new car got a flat tire. Not even the dealer carried the same type in stock, and after a ton of calls, Hanagan's had it and quickly fixed it. So my husband went there, too, when he had a flat some time later. Great service, great speed, great price. Fast-forward to this past weekend, and my husband had another nail-in-tire problem. I emailed Hanagan's on a Sunday night, figuring that they'd answer in the morning to let me know availability and appointments. Not only did they email back that SAME evening, setting up a time for early Monday, but we got the call to come back to pick up the car within 20 minutes of leaving the store. 20 minutes! Honest, efficient, fairly priced... This should be your go-to option for auto issues. read more

I had a flat tire leaving my house for work and rolled into Hanagan's. Can I say that these guys are awesome!! Great personalities, warm, friendly honest. Great price for a new tire and EXCELLENT customer service!! read more

Hands down the best automotive experience I've ever had. The customer service was excellent; they showed me all of my options, answered all of my questions, and were never pushy. The work was also excellent and guaranteed. I felt completely comfortable and would highly recommend them. read more