I worked with John on my home inspection on 3/17/2016. He was very knowledgeable and efficient. He…read morewalked me through everything he was doing and every concern he had. He had no issues of me shadowing him. I thought his report was accurate and fair. After the report came out he was easily available to answer a few more questions I had on the phone. Other Facts: I was able to schedule the inspection with a 10 day notice. It cost 415$ They do Radon Tests too I got the full report about that night (6 hours later) I would recommend this company for a home inspection

BUYERS BEWARE!!! John inspected our split level Urbana house we purchased in 2021. We chose him…read morepurely off our realtor's recommendation as this was our first home purchase. The first red flag was that he insisted that we did not attend the inspection. Now, this was 2021 and COVID-19 was still somewhat of a hot button issue, though with a vaccine out and available to anyone by this point, it should have been more obvious that this was going to be some sketchy work. He said in the email that he cannot legally keep us from attending, but would essentially have to remain out of the same room as him as he did the inspection. Nevertheless, we figured he was just still super cautious about the disease and wanted to keep more than the recommended distance at the time and decided we would comply with his request. Inspection came and went and we went through the buying process with few concessions. After close, we started to see how he missed stuff as well as blatantly lied on the report. I almost got electrocuted trying to install a new dishwasher because he failed to notice uninsulated wires pulled out of a electrical box under the sink. Had an electrician put wire nuts on the wires and close it up. We went to start the hot water heater, which he said in the report was functioning properly, and the pilot light would not stay on. Had a plumber come look at it and they said the thermocouple was broken and would kick out the pilot. I asked the plumber if this would have broken in the 2 weeks or so since the inspection and he said it was very unlikely. The worst ones are to come. John noted that there was no roof damage. Two weeks in, water started leaking into our kitchen. Had a roofer look at it and they said there was rot under that area of the roof. Asked if a home inspector should have know about it and they said absolutely, no possible way it developed between the inspection and then. If john had actually looked in the attic, he would have seen that plain as day. Had to pay a roofing company nearly 3 grand for that one. Most frustrating one, which full honesty, cannot be 100% the liability of the home inspector as we took his advice and should have checked it with others, was the crawlspace. There was a broken sump pump in a bucket buried in the dirt at the lowest part of the crawlspace when we moved in. John noted that it did not work, but was not needed. This caused us to not concern ourselves with fixing or replacing it with a proper sump. Four months after closing, we started noticing that our basement carpet kept getting wet, but we thought it was the dog at the time. Poor puppy as it was actually the crawlspace next to the basement filling up with water and flowing over and down into the basement! We didn't know this until the entire carpet was wet! I ran to the store and grabbed a pump to start getting water out of the crawlspace. We had to rip up all the flooring and replace it, as well as installing a proper sump in the crawlspace. Unfortunately, our HOI did not cover these expenses and we were out another 3 grand in repairs, plus the sump install. Note: we did reach out to john when these issues started happening (before the roof leak or crawlspace issue) and he offered to refund us, but only if we signed a very shady document where we could not sue him for any future issues due to his negligence. We obviously saw right through that one and did not sign. Tried to reach out to a number of lawyers and no one was interested in taking the case, my guess is because the settlement would be relatively low in the 10's of thousands and not worth their time. The cherry on the cake is that our realtor sent us a bottle of wine after closing with his and Pristine's logo on it. Obviously they get some kickbacks from working together and are probably just drinking buddies. Bottom line, if you are a buyer and your realtor recommends Pristine, fire them and find someone else! TO Sellers: You probably can't go wrong getting a pre-inspection done by Pristine. They will make sure they find nothing wrong with your house and hopefully your buyers don't read this review!

I can't say enough good things about Jose and the team at Freedom Roofing. Jose was incredibly…read morekind, professional, and took the time to address my concerns. He repaired my damaged siding beautifully, and the finished work looks fantastic. What impressed me most was how responsive and helpful he was throughout the process. He clearly takes pride in his work, and it shows in the quality of the repair. If you need roofing, siding, or exterior repairs, I highly recommend Freedom Roofing. They have been wonderful to work with, and I wouldn't hesitate to call them again. Hands down one of the best companies I've dealt with!

I had my roof replaced in November 2023 and used Freedom Roofing with the recommendation from my…read moreinsurance agent and after reviewing the reviews. I had a very bad experience and would not recommend them and will not use them again. It's a very long story about all the issues so I will summarize. They replaced the roof and immediately I noticed damage to the interior of my home. The damage consisted of cracked ceilings. Freedom Roofing didn't want to take responsibility for the damage or the repairs. I was forced to file a complaint with the Better Business Bureau to try to entice action by the company. The company did not response in the required 14 days and I had to call the BBB to ask them to illicit a response from the company. When prompted Freedom finally responded. Inept drywall people came to my home and repaired the cracks and painted the ceilings a different ceiling color and did a poor job on the repair. I called the owner of Freedom Roofing and he came to my home and agreed the ceiling job looked poor and asked me to get an estimate for a paint job to fix the job his company botched. I got an estimate and submitted it to him and he deducted it from the balance I owed him for the roof job. This process took 5 long months. I am sure the company would of not taken responsibility but for the fact that I filed a complaint with the BBB. There were many other issues, but that was one main one. Since this happened my insurance agent has taken them off the recommended list. Linda M.

Jamie just finished installing our new bathroom flooring and it looks wonderful. He did a terrific…read morejob. The total experience was great. We highly recommend them. Thank you.

I went to flooring America for new carpet in a house I just bought. I had a lot of questions, since…read moreI do not know a lot about carpet. They answered every single one of my questions in a very respectful and professional manner. They helped me pick out a nice carpet that is good with my grandchildren and animals! It was all at a good price! I would like to thank Bryan and his crew, who were all very helpful!

I am very upset with the service that I am receiving from The Blind Man. One month ago July 19th I…read morecontacted The Blind Man about my motorized blinds were not working. The repair guy came to my home July 21st to troubleshoot the problem. He said he would have to take the blinds to the shop to figure out the problem and get back with me. It's been just about a month since they had the blinds. I haven't been able to get a response from them when I can get my blinds back repaired. I am getting ghosted by the staff. Tim told me one thing, then the receptionist told me another thing. This round about is unacceptable. Now they have a recording on the phone that says they will get back with me and they have a sign on the door saying they are closed working out on service calls. I have left messages on the phone and the message says they will call me back. These blinds were expensive plus they are for my bedroom. I am very sorry for what they are going through but this type of business behavior is unprofessional. I'm upset. I have to pray and let God know my heart.

I'm sad to say that The Blind Man has become a 1 star company. After two successful Hunter Douglas…read moreshade purchases and installs with Tim over the years, I didn't hesitate working with them on a custom Roman shade order. Their son, Ben, helped me find a near perfect fabric match to my curtains, and we were all set to go. However, once the product arrived (5/11/25), the experience went downhill quickly. The new shades look nothing like our previous Roman shades, which were only replaced because after 25 years they no longer were able to go up or down efficiently. The newly installed ones are not tidy or crisp when pulled up or down like our previous Roman shades, even though The Blind Man had them and photos as a reference. Before ordering, I asked to see a sample of what my shades would look like when finished. I was told that because it was a custom order they did not have any samples or even photos to show me. Therefore, I took it on faith that since they had both my shades and photos of them the end result would look like my current shades. Unfortunately, the final product did not remotely resemble my current Roman shades. When they are in the down position, they just hang there like a bedsheet. Each shade also appears to have excess fabric that creates large Vs on both sides of the shade. The craftsmanship of these shades make them something I do NOT want to look at for the next 20 years. Because of my immediate disappointment, on May 13th, my husband contacted The Blind Man via e-mail to find out what could be done. Janie, the consultant/designer, was immediately on it, which we appreciated. However, after her meeting on May 15th with the workroom representative and owner, the owner has been ghosting us under the guise of trying to figure out what to do. We should have had a resolution by May 16th at the latest. It's been almost three weeks now since we started e-mailing and stopping in to find out about these poor quality shades. At this point, we would just like the shades removed and our money returned. I would NOT recommend working with this company if you need custom shades or draperies. Their final product does NOT meet expectations, and the owner's communication with customers is subpar. DO NOT RECOMMEND. I will continue to update this review to note how long it takes them to resolve this issue to our mutual satisfaction.

I was lucky to find Jon while in the early stages of planning the floor update of a newly-purchased…read morehome. I talked to a few people who specialize in hardwood flooring and no one impressed me much as Jon did. I wanted a modern, wide-plank, whitewashed oak floor and sent him photos. He immediately got it and appreciated the design I was after. His standards are exacting, his work ethic is admirable, and his manner is so pleasant that having him in your home while doing the work will be as painless as possible.

He just refinished the floor in our nursery. Absolutely fantastic work and great to work with. I…read morecannot recommend highly enough.

It's difficult to imagine that there could be a better company to clean your glass…read more We have enjoyed Jonathan's glass-cleaning for the the last eight or so years. When we call his company, we get scheduled for a cleaning right away! And the cleaning? Absolutely flawless. They clean all of the glass, the screens, the yuck between the screens and the glass... The windows are a whole different experience when Jonathan and American Window is done with them. I would not ever consider entrusting the cleanliness of my glass to anyone else. They're so friendly, so reliable, and so perfect for service, glass- and screen-cleaning, and good vibes. 15/10 I'll call them every time.

This company is highly efficient, professional, reliable, and very kind. They are very respectful…read moreof belongings and do a thorough and excellent job. I wouldn't go anywhere else for this job!!! All the units in our building were highly impressed.

The Sparkle Pro Team did a great job clearing our gutters and the price was reasonable.read more

Steve and his crew are FANTASTIC! This is the second time that we have used Sparkle Pro's services,…read moreespecially for our "all glass" sunroom, which is not an issue task to clean. Both inside and out, Steve does an amazing job! We have already booked Steve to perform our spring cleaning for next year. YES, he's THAT GOOD! We highly recommend Sparkle Pro's services! M&J

The best in Champaign County. Professional, courteous, and clean. I have called them on numerous…read moreoccasions for my properties and they've always done a perfect job.

Called them to fix my water heater. They charged $190 for a thermocouple. I have to say they did…read morefix my water heater but I thought they overcharged me by an extreme amount.