1. Hampton's Kitchen & App

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Champaign, IL

Hampton's Kitchen & App

3.5 (2 reviews)
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Dick Van Dyke Appliance World

Dick Van Dyke Appliance World

(140 reviews)

$$$

Words fail to express how disappointed I am in your response. When I remodeled my prior home, I…read moreused all GE Appliances. When my partner remodeled his prior home, he used all GE Appliances. When we remodeled our kitchen - less than a year ago - we used all GE Appliances. This included the microwave, dishwasher, refrigerator and stove. We have always thought the utmost of GE and had no problems paying the extra for the peace of mind and beauty. We have also highly recommended GE to our family and friends for their appliance purchases. Due to handling of this situation, this will not be the case in the future. While merely an aesthetic issue to you, we purchased these appliances and expected them to last - both aesthetically and functionally - for many years to come for our dream kitchen. We purchased the stove for function and aesthetics. We did nothing improper while the stove has been in our possession. Imagine our disappointment when we were told GE will not replace the incorrectly manufactured unit. Unfortunately, this portion of our dream kitchen has turned into a nightmare as these issues do affect us.

We called them to check on the ice maker that wasn't working from the Cafe fridge we purchased from…read morethem. 6 hours after they were supposed to arrive the repair person got here. The initial repair person that came clearly had no idea what he was doing, and spent about 20 minutes trying to figure something out before he called in backup. Once the other person came he repeatedly said to the first person " Are you drunk? Now I'm really worried. You need to go home and get some sleep" And then later "Just go home and get rest. I'm worried about you." This was a really strange and uncomfortable situation. The second guy kept trying to show the first things, ask him questions, etc. The first guy literally could not do anything or answer a single question. Ultimately, I was told it was a $500+ repair for an issue, but nothing was shown to me, and after asking to have the quote emailed to me, I never actually got it. Unprofessional from the beginning, and wildly bizarre that they would send someone out who was in such a state. (Not to mention still charging me for the visit).

Champaign Appliance Center

Champaign Appliance Center

(8 reviews)

These guys are the best bar none. They don't try to oversell and will spend the time to talk to…read moreyou personally. They're so good I went back to have them move the washer dryer when I moved. Great selection and great service.

My daughter and son-in-law purchased a complete kitchen GE appliances from Champaign Appliances 909…read moreW. Bloomington Rd. Champaign, Il. this business they meaning the salesman ordered the wrong refrigerator after she went into this store with the right measurements. Understanding that salesman had a stove, dishwasher and refrigerator all on this same order and said at the time that the refrigerator only came in the one size. In all the going from one appliance to another obviously the size of the refrigerator was overlooked on the size. To make this long story short they came to install these appliances and the installer broke and moved my daughters counter top to move countertop on her bottom cabinets and now They have a broken cabinet the wrong refrigerator and guess what.....they will not return my emails, my calls or my husbands calls. We try to always support small hometown businesses but reputable ones. Finding this one apparently is not. The owners John Galbreath and Doug Galbreath are the owners. Do you know them? I do not recommend this business at all. You want more information try contacting them and see if you can get them to call the Wilson's back. Thank you. Oh, and there phone number is 217-356-6700.

Hampton's Kitchen & App - appliances - Updated November 2026

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