Oh my goodness. These people are horrible. I hired the to install tile. The first week, they…read moresent a person , 1 person despite saying it would be a "crew". The man did not bring proper tools, kept saying he would, never did, and I ended up buying the tool to try and expedite. Owner never tried to provide tools needed and blamed the guy he hired. Week one was spent taking up 200 sq ft of old floor but not all the motar. Power said he had aa crew down with prior job. Could start Monday. I would have all three. I had 3 guys half a day. Ended up one guy, everyone else gone. Poor communication. One day I am told "tomorrow, final demo and dry fitting cement board. Didn't happen. There was another day of demo and some incorrect dry fitting. This is the point at which I said no more. What really sent me over the edge was they turned my water off on Wednesday and I advised multiple times I had an appointment and needed to leave by 230. The owner was supposed to come back before I.Left and turned the water back on. He texted me at two twenty seven and said he was about twenty minutes away. I was so mad and I had to go, so I did if they were. Said he'd come back that night later from Bloomington. I guess and turn the water back on, but I said, forget it. I tried to do it myself, and I couldn't, so I spent a night without water. It is so disrespectful, in my opinion to tell somebody. You will be there before they leave. But then don't be there, and they end up having a night without any water. I had new flooring company come out who said as they looked in the bathroom that they had broken my plumbing pipe.Now I have to have that replaced and have a drywall person in to fix that. I asked for a refund of the unspent.Amount I had paid up front. The owner is giving me the run. Around and now he won't respond at all. I have a lot of texts that show everything i'm saying, if anybody wants to see them. The owner told me that I have very unrealistic expectations. That could be true. But when the new flooring guys told me what it would take to fix the problems this company caused, it's less time than these guys already spent here. One of the workers for this company also told me that the they have been working on a job in Champaign for a month and a half, and they're nowhere near done. That's unverified by me. But now I have to sue this guy to get my money back. Also to get money for the plumbing that they damaged.And the drywall repair, which is another three hundred and fifty dollars. Beware. The values you read on their website which say what they are committed to are absolutely untrue, as it relates to my experience with them.

I had requested assembly of a kitchen sink cabinet. The response and quote were quick. Larry came…read moreout the next day and was very pleasant and did a good job putting together a poorly constructed cabinet. Unfortunately, the sink I wanted to use didn't fit safely but he did everything he could to accommodate my requests. He takes pride in his work and I would recommend him to anyone.

Excellent service and friendly staff. Having them do more work for me in the future…read more They turned a nightmare situation into something that was a pleasant outcome. Thank you again.

I paid Keven to install a flue cap on my chimney. He failed to do so. It has been over a year now,…read moreand I have repeatedly called and texted him and he continues to string me along. Now, radio silence. I still do not have a cap on my chimney. Do NOT use this man's services, he is not someone of integrity. I would give zero stars if I could.

The Next Level team did an outstanding job at our home. Jim was asked to propose on paining our…read moreentire house in addition to a few additional odd jobs. The quote came back as promised, we were able to complete pricing quickly and schedule the job. Jim's workers arrived on the promised start date and diligently worked to complete with very high quality and on time. We will be using Next Level again on other home projects.

I highly recommend Next Level Roofing & Construction for the excellent job that they did on a…read moreproject completed recently in my home. Everything was done professionally from the communication to arriving when expected and completing the work extremely well and timely. I'm very impressed!