The good: Clean room,free breakfast, DirectTv,and free working WiFi. The bad: Super loud. I could easily hear the television from the room above me as well as a loud huming from the air conditioner they were using. If you want quiet this is not the place. read more

To let you know how much my family and I LOVED this hotel I must give you a short back ground. We stayed at a terrible motel on the other side of town for our first two nights. We had the stomach flu and were miserable. My friend called around and found me the Hampton Inn. We went from a filthy, unsafe hotel with the rudest staff ever to the Hampton Inn and couldn't have been happier. They were a shelter after the tempest! We were cheerfully greeted and quickly shown to our super clean room. Great fridge, amazing flat screen TV with direct TV, granite counter tops, upgraded fixtures. The hotel staff were beyond amazing. My family and I felt clean, comfortable and very well taken care of. The next morning we woke up to the most incredible hotel breakfast we have ever had. Fresh, hot cooked oatmeal with chopped nuts and fruit salad! It was healthy and delicious! They have fruit, juice, tea and coffee available all day too. The heated pool looked great but we didn't have time for a swim. Oh and did I mention the room was very inexpensive! I will seek out Hampton Inns where ever I go from now on! read more

I've been to another hotel and in comparison this one is just amazing! Kind staff and accommodating as well when they are able to (I've been here several times now). Rooms are taken care of and you get that feeling that this place IS clean and doesn't just look clean. Morning breakfast is 6-10am and they have staples such as oatmeal, cereal, toast, etc but their warm food rotates which is nice. Different eggs/meat/ and potatoes...etc. which is nice if you have to stay for several days. Gym is nice and clean as well. Full set of free weights, a treadmill, bike, & elliptical. Water and towels as well. This is a place to stay when in Ukiah :-) read more

Hampton Inn Ukiah - Classic breakfast. Robust coffee was on point! - Hotels Near Me - Ukiah, California

This won't remain a Hilton property for long. The housekeeping is minimal and when you walk in your room it's a real crap shoot if your room has been made. Go to the laundry room and the one dryer has remained broken and the front desk couldn't care less. I didn't expect a nice breakfast in these times but all they can offer are boxes of cereal and milk. Please, this place will be a Easy 8 soon... read more

Not somewhere I'd stay at again. The room was pricey. Very loud from traffic on the street. The breakfast was awful. The clerk that checked me out was kind of an airhead. read more

Stayed here for one night on the way to Mendocino Coast. I would pleasantly surprised with the location/staff/room. I have stayed at Hampton Inns in other cities and wasn't sure what to expect. Here are some points to help you through your decision 1) Close to 101 (Big plus) though not on a major street 2) Great location! There is a walmart across the street, starbucks next door and a shopping plaza. Great Italian steakhouse. Everything walkable. And a gas station. 3) Even though it is next to the airport, didnt hear anything (regional airport so low traffic) 4) Hotel grounds are safe and beautiful. Parking was free 5) Staff was sweet and courteous even though arrived at midnight 6) Rooms were nice and clean 7) Internet worked (and free) 8) Breakfast was great and free. Buffet had both hot and cold foods. Did not stay long in Ukiah but will recommend for anyone passing through. Esp. after seeing some of the options in Willtis. The drive up is beautiful to Ukiah and you can see the vineyards all lined up around the town. Downtown was also sweet. read more

When u get to ukiah pop,16,000 its like a little trip back in time. You can't go wrong with Hampton inn. Spotless, free breakfast, friendly staff. Forget trying to find that trendy hotel or cute B&B read more

This quaint establishment over delivered. Very clean with a kind front desk staff. Valuable perks like cookies at check-in, complimentary breakfast, extensive cable selection (including several channels of HBO and Disney). If and when we pass through Ukiah again, we will be repeat guests. read more

This is a great hotel: quiet comfortable and friendly. Rosa who works at the front desk was helpful kind and always had a smile for us! She made our stay a pleasant one ! Thank you Rosa! read more

We arrived at the hotel at roughly 10pm on the evening of September 23.2010 to be told that there was no reservation under our name. Eventually the girl at the front desk was able to find our room and gave us our keys. We proceed to go to our room King size room (which we had prepaid for). When we entered into the room I quickly heard "Hold On! Hold On!" as I guy walked about of the bathroom with his pants down. I tried to close the door quickly and apologized to the gentlemen. We had obviously had our room given to someone else. We returned to the lobby where the girl at first did not even believe us and called the room to confirm and ask the guy in the guy in the room's name. She then hung up on the individual and informed us that her coworker had given that person the wrong room that his name was close to ours. We were then told that there were no other rooms and that we could be put up across the street at the Comfort Inn. Seeing as I travel roughly 4 months out of the year and primarily stay at Hilton Hotels I asked her to check again as there are always extra rooms for problems that occur. Of course another room was found. We proceed to this room to find 2 beds. Sorry a romantic weekend in wine country does not seem like two beds unless you are Lucy and Ricky (note that we had booked a King room). We then returned to the lobby to see about another room. Oddly enough this SOLD OUT hotel did have another King Size room that magically became available. We were given this room and I asked what time the manager would be in in the morning that I would like to speak with this person. I was told 8am. We went on to our room. We had to laugh because we got put next to a bunch of football players from some team game. We laughed as they were partying on either side of us. I looked at my wife and said well we have a room let's put in some ear plugs and try to call it a night. Just then the excitement really began. We received a phone call from the manager of the hotel (atleast she stated that she was the manager for the hotel). She mentioned that she was told that I wanted to speak with her. I explained all of the problems that we had so far. She then became very angry with myself stating that I was "TERRORIZING her staff" That was the exact words that she said. I explained the situation again to her and she got aggressively mad yelling at me on the phone about terrorizing her staff and this was a hotel room not a "Life or Death" situation. I had to ask her if this was some sort of joke. Was I on some sort of radio or TV show and someone was pranking me? She then proceed to tell me that she was calling the police and would have us evicted from the hotel and arrested. Wow! Arrested this was the craziest thing that I had ever had happen to me in a hotel. Needless to say my wife was fearful of what this crazy lady would do. We decided to just leave this hotel immediately and we did call the police to find out what was going on and make sure that they were aware of the situation before this got out of hand. We went to the front desk where I requested to check out and that we would not be paying for this room. I insisted on getting a receipt to this effect and was told by the front desk that she could not give me that and would only give me a receipt with my name on it that was blank not showing a zero balance. So that was the hotel now on to Hilton corporate. As we left the hotel we now needed to find a new location to stay for the next couple days. We called the Hilton Honors line and were transferred to a manager. I explained the situation to the manager and she stated that this was a franchise location and basically there was nothing that she could do. She then put me on hold and called the hotel. We she came back to the line she insisted that she spoke with the hotel and basically became very unhelpful from that point on. She said that Hiltons procedure is that the complaint would be sent to the hotel manager and we would receive correspondence from them within 72 hours. Is it just me or does everyone feel that if you are issuing a complaint sending it to the party that you are complaining about is really not going to get you to far. Knowing that trying to understand this logic would be useless I then proceeded to ask if she could simply help us find another hotel in the area. We were told that there were no other Hilton brand hotels in the area. I thanked her for her time hung up the phone disappointed in this sort of service. Not 5 miles down the road we saw another Hilton brand hotel and further down the road we found even more. We finally stayed at a Holiday Inn. In conclusion I would like to state my displeasure in the Hilton Corporate offices if this is your approach to handling business. I realize this was a franchise but regardless this is your name not theirs. When all is said and done it is not Joes hotel in Ukiah it is The Hampton Inn in Ukiah a Hilton Brand Hotel. On a company level I felt that yo read more

This place was nice, clean and quiet but gave it only 3 stars for the uncomfortable beds and horrible shower head. A shower that should have taken 10 minutes, took 20 because the lack of water pressure. I was disappointed because this is one of the better places to stay in Ukiah. Pool looked nice but didn't have time to visit. read more

Hampton Inn Ukiah - Hotels Near Me - Ukiah, California

Old man, who works the front desk, during the night shift, does not want to accommodate requests, such as boiling hot water. He mentioned that it would take 30 minutes to do so. I feel in an age of the microwave that boiling water is a reasonable request from a customer, who paid over $120/ night for a stay. read more

Wow! Booked a room for October 29th in MAY!!! Called two weeks prior to my check in date to confirm. I was told I was good to go and confirmed that I had a two queen bed room with a balcony overlooking the pool area. Got to the hotel on my check in date and they had kicked me out of room and into a one bed. There were four of us!!! So definitely not going to work. The hotel was at capacity and they kept blaming the situation on the fact that I had booked through a 3rd party (booking.com). This went on for about half an hour while I got more and more anxious as I was coordinating a wedding in Hopland in an hour. They finally ended up putting us in a handicapped room with a broken electric curtain (couldn't raise or lower it). No balcony and window facing the street were a local houseless person ran by screaming 3 times in the night. The wall paper was peeling in the bathroom and the shower had no lip so the water just pooled out all over the floor. Other wonderful aspects: Broken couch as you enter the lobby, ice machine out of order, weight room out of order, jacuzzi out of order. Then there was a huge snafu with my refund in which the hotel kept telling booking.com that I had not been charged, but the charge was right there to see on my bank statement. As of today, I am still waiting on a refund. read more

In town for a family wedding; rehearsal at 11:00am. Nowhere to hang until wedding at 5:30pm. Came to our hotel to see if we could check in before 3:00pm, the front desk clerk was very accommodating and said our room was ready. We were in at 12:15, lunched at Mendocino Brewing Company (BTW - no kitchen so taco place walks food over from next door-it was ok).back at the room, swimming in 80 degree pool by 1:30. Kids had a blast, my husband was able to nap. Basically, the VERY accommodating staff made what could have been an unpleasant day wandering aimlessly around Ukiah for 3 hours a very peaceful afternoon before the wedding. THANK YOU Hampton Inn. Definitely will stay here again! read more

Best place to stay in Ukiah, especially the King Suite! Don't waste time with others, trust me. You can get a very nice room with a beautiful view. read more

So far these are just first impressions as I haven't been here for a night yet. But first impressions are always good.... The outside of the hotel is very nice, not what I was expecting. Check in was quick and easy. Im here for business and the hotel was booked solid, and I think I may have gotten the worst room (which is still not that bad). It faces the street so it noisy. And a great view of the Walmart parking lot. Both things the actual hotel really cant do anything about if they want to be in the middle of this small town. The inside of the hotel is really nice, very clean, and updated. The pool area is nice with a cute pond as well. Bed is comfy with small pillows (for a king bed you would think you would get king pillows) but it was still comfy. Overall good hotel for business and pleasure. Even made a comment to my girlfriend I want to come out here for a weekend a visit some wineries. if yelp would allow half stars it would have been 3.5 so i just rounded up to 4 read more

I had never stayed at Hampton Inn before.. there is one by my work but the area isn't so great so I never pay it any attention.. anyways.. I was driving from San Diego to Seattle over the Holidays and I was forced to stay in Ukiah. The Hilton hotel family was running a special of up to 50% off so instead of my usual Motel 6, Super 8, etc. for the same price as staying at one of those chains, I could actually afford this place. Judging a book by it's cover, Hampton Inn, seemed a big step up. I was not disappointed. When I drove up, I was already impressed. This place looked nice. The girl at the front counter was very courteous and exceptionally helpful. She found my reservation right away and informed me that there was a free continental breakfast in the morning and went into some detail about what food to expect. Unfortunately, they had overbooked King Beds, so I was left with Two Queens which was a little disappointing but I was able to select the floor of my room which was nice. I chose to stay on the (top) 3rd floor. When I arrived in the room it was very clean and comfortable. Two Queen Beds, a 32 in. LCD TV, Desk, Free Internet (huge plus), and it even had a balcony with a table and two chairs. The only downside was in the morning when I took a shower the drain was stuck down so water collected in the tub, but I somehow managed to survive. I must say the best part of this stay was the breakfast. This is the best free breakfast I have ever been served at a hotel. The seating area resembled a small restaurant. The breakfast was buffet style. There was an egg scramble with green and red peppers. There was sausage, french toast, a Belgian waffle maker, oatmeal, cold cereals (tons to choose from) fresh fruit, coffee, milk, juice, tea, bagels, pastries, toast, English muffins, tons of food!! With the deal I got ($62) for a $99 room and on top of the breakfast foods I ate, it would have easily cost me another $15 at a restaurant. Plus, I snagged a banana for later. And the free internet service ($3 - $12 at other hotels) this was a great value. The area of the hotel seems safe and clean.. a few other hotels gas stations nearby. The 101 is very close and there is a WalMart across the street. I would definitely stay here again and even pay more money just to stay here. It was a very good experience. read more

Whenever possible, we stay at a Hampton Inn. Comfortable and clean. Walking distance to shops and restaurants. They give you all of the little extras such as q tips, make up remover towels, toiletries, nail file, wine opener, etc. The food is always great and there's a lot of options. This time we got the room with a fireplace and the jacuzzi tub next to the bed. Super fun with a bottle of Mr Bubbles! Never too old for bubble baths! read more

We loved our stay here. We enjoyed the pool and hot tub both days. The breakfast was great. Rosa at the front desk is awesome. She took such great care of me, my husband, and my daughter. It was a great launch pad for nearby activities like Vichy Hot Springs, City of 10,000 Buddhas, and the Grace Hudson Museum. read more

Great place right next to some sweet eat/drink options. I will definitely stay here again. Oh yes very comfortable beds.

Nice clean hotel staff was very helpful. Really quite and close to the 101 and tons of restaurants and stores near by. Would have been 5 stars but the breakfast kinda sucked read more

Great service, comfy beds, and amazing food next door. Who knew Ukiah would have such a thing?

Very very nice rooms, decent breakfast and excellent service. I stayed here for 6 months and enjoyed the well decorated and roomy rooms The place to stay in Ukiah. Update: my long stay was 10 years ago. I stayed at this same hotel for several weeks last summer. This place has nice rooms but I found the check in staff much more interested in the internet in helping customers. In fact I make a discounted reservation one day and when I got back to the room that same day, they had cancelled my reservation. I will presume that they were able to get the full rate from another guest and cancelled mine. I won't stay there again. Aside from my complaint and being a business traveler for 18 years now, the front desk is one of the worst of any chains I have stayed at. Rooms are nice but get very pricey. Your call. read more

First of all I am so grateful my mother in law gets a room here every holiday visit. And I am about to get real. Four Loko on the check in counter?n Sheets that have no elastic and will not stay on the mattress? No fan in the bathroom? Come on people!? Other than that fine... read more

Clean rooms/restrooms, comfortable beds and complimentary breakfast. What more can one ask for?

First off I'd just like to say I love Hilton properties and I don't hold it against Hilton as a whole. My mom got me a room for two nights for me and my girlfriend with her points. It was suppose to be a romantic get away for my girlfriends birthday weekend of 2/11/18. But instead of a perfect weekend we got eaten alive by BED BUGS. The first morning I woke up with a couple bumps and I didn't think much of it but the next morning I woke up with three bumps in a row on my face, neck, and knuckles. Right away I searched the bed and found the brownish specks they leave around and a couple blood dots on the sheets. I get training for bed bugs at work so as soon as I saw that they were in a line of three I knew. My doctor confirmed that week because I had a bad reaction to the bites and had to go in to get steroid cream. I totally understand that hotels can't control what people bring in when they stay there but I looked up cases in Ukiah and just about every hotel had reports of bed bugs. I you can don't stay in this town. It's disgusting. The hotel offered a free night but I don't want to go there ever again. I feel like my mom should of gotten at least some of her points back because when I stay at a hotel I really don't want to be a bed bugs nightly snack. 2 out of 3 of the front desk people were very nice. The housekeepers smiled and greeted me. They did an amazing job of keeping the room and common areas clean, well besides noticing that there were bed bugs. I know how hard it is to do hotel house keeping and I really appreciated them. Maintenance was another story. The base boards desperately needed touch ups, the furniture needed some fill in stain, the bathroom caulking was cracking, the over flow was put on sideways, and so much more. The maintenance guy and someone else I didn't know what title he had were hanging out by the breakfast bar gossiping. The breakfast was awful besides the coffee and pastries but honestly most hotels are like that and I was just happy for some coffee and that they had some in the lobby as well. Plus they give you two water bottles when you come in which was nice. read more

Very nice and clean rooms, with all the necessities for business travel. The staff is really courteous, location is great, and entire facility is well maintained. read more

By far the nicest hotel I have staying in when visiting my family in Ukiah! The property was gorgeous, the location was great, rooms clean, breakfast delicious, and friendly staff. This is where I will stay from now on when I visit as long as it is not booked read more

The staff are willing to help out any way they can. They kept the pool open a little longer for us, they got us silverware when we couldn't find our own, and they brought a fridge to our room for us. Just ask! read more

The room could use some updating and smelled a bit musty. Still a bit cold, so could not try the outdoor pool. Lobby seemed current and people were friendly. Glad they have this Hampton here and in pretty decent condition! There is a Walmart across the street which is great for entertainment and rude employees. There are some other restaurants nearby for food that can easily be walked to. read more

Convenient location in the middle of wine country. We stayed int this hotel on our way to Vichy Springs and were happy to pay $90 for the room at this hotel instead of $320 at Vichy's. Staff was super friendly and nice, rooms were clean and well appointed and lacks only bathrobes to be perfect. To our surprise continental breakfast and Wi-Fi were complimentary. Unfortunately Internet was so slow like it was dial up. On a contrary breakfast was weary good and included eggs, fruits, cereal, milk , oatmeal and Belgian waffles. We had most pleasant experience and definitively would stay again read more

LOVED our experience here!!! Super clean!!! Friendly staff!!! The staff in charge of the breakfast Sunday morning was just the sweetest!! Breakfast was the best (you can even make your own waffles) and there were lots of TV channels to choose from in the room!!! Room was also nice and spacious!! Beds were so comfy and wonderful! Only negative was our room was facing the busy road which meant we heard a lot of traffic all throughout the night. But that's an easy fix. I'll just ask for a room that further away from the main street next time!! Still worth five stars though :) Thanks Hampton! We will come through and stay again for sure!! read more

We have been back to the Hotel this summer and their service and quality has improved from two years ago. In fact they honored our complimentary night provided over two years ago. They also left a note on the headboard of the bed that they made sure the sheets were clean. Nice touch of humor. The breakfast was good too this time around. We will be back. Thank you. read more

We got a block of rooms for our wedding to accommodate us and our guests.The hotel is one of the priciest in Ukiah but it took away a lot of stress during the ceremony prep time. The rooms were clean and comfortable. Their free breakfast is high quality with real omelette, potatoes and pancakes and there is coffee and tea available for guests 24/7. The hotel is in a walking distance from Walmart for last minute shopping. We wish we had more time to enjoy it! read more

This is my second time at the Hampton inn. It has a beautiful lobby and the rooms are really nice. The WiFi is really slow however. It is not even worth using. The rooms are very clean and the duvet covers are washed between guests . overall this was a pleasant expirence read more

My car broke down in Ukiah so I was forced to spend about four nights here. Room was pricey, but I should've asked for AAA discount. Other than that, the staff was was helpful; facilities were clean and there was a small fitness center and a continental breakfast. there is no hotel shuttle but there's a local taxi service, 1800 Hey Taxi, that runs locally.The thing that really liked about this hotel it was right next to a bunch of stores and shops so even though I didn't have my car, i had food eat within walking distance. There's a Walmart grocery store across the street, Starbucks, Verizon store, and the mendocino brewing Company. They also have laundry facilities. If you're willing to walk a block or two, the main drag, State Street is just north of the hotel which had lots of businesses. Lots of ample parking. read more

The hotel is pretty nice, along with the friendly staff. Beds are comfy, obviously the most important part. Continental breakfast is also available from 6 - 10am. The pool wasn't too fancy, but it was a great temperature for an evening swim. Very clean hotel, the only bad thing I can say is there seems to be a funny smell to the rooms, but not anything intolerable. read more

Great customer service and clean rooms! The staff was friendly. The free breakfast had many options and great waffles!

Absolutely a terrible experience from the start; New girls up front; mixed my reservation up 3 times - Acted like they didn't know what they were doing; I Got there around 1:30 p.m. to hopefully check in a little early (the reservation agent I called earlier said she had a specific room for me). No..the girl at the desk couldn't find my reservation, and besides, the rooms needed to be cleaned so I'd have to come back at 3pm - Came back. While standing in line waiting to check in, a man came to front desk and told them he went into the room they gave him a key for and almost scared a "sweet little old lady to death".. The front desk floundered around, finally gave the guy a NEW room (next to the sweet little old lady).. really? I checked in - with another girl had no idea which room or that I had one. The front desk girls had no communication/coordination with the reservation department you call to reserve a room. Then she told her coworker, "I know why were not seeing rooms - all these people are gone but we forgot to cancel out the people who've left already... went to my 2nd floor room; room smelled SO strong of chemicals (like turpentine) - wasn't sure I could tolerate it, but of course, no more rooms to switch; my top sheet had blood on it; The worst quality, least customer friendly, most disorganized hotel I've ever been to (and I've been to a lot)! this experience was hardly worth $215... eeks read more

This place is very new and there was absolutely nothing wrong with it. The complementary breakfast had several hot items, was well-stocked, and was the best of any Hampton Inn I've stayed in. But I'm downrating it because it's pretty spendy for Ukiah. read more