My rate is -1 star if I could do that, my car supposed to have remote star working but the day I purchased it the sales guys was like that's an easy fix just bring it to the service department any day and they will take care of that, lies it has been 3 days in the shop and I can't even find the problem, very disappointed, I pretty sure they didn't even take a look of it read more

Purchased a car for our daughter - Wyatt was great! He was able to answers all our questions and provides lot's of helpful information. Process was pretty quick and all the employees were so very nice. Would definitely buy from them again. No hassles nor hidden agendas :-) read more

My best friend bought a car through them and two months later the brakes failed and the car was flipped and totaled. She's lucky to be alive. Never buy a car from here, they clearly don't pay enough attention to important components. read more

I was helping my friend who happens to be a war veteran look for a car for work as he was not used to doing this. We saw a VW Golf online for a really good price #baitandswitch. We called up Matt and spoke with him about the car. Matt said the car was still available to purchase. My friend said yea let's go for it and buy the car. This was late afternoon on Saturday that we made the decision we told Matt yes let's buy the car. Matt sent the information to fill out to get the financing going, name, SS, work, how much down on the car. He. Sent it in. Matt said he would review it and call Monday since they are not open Sundays. Matt contacted my friend pretending he was having a hard time reaching us. We had no emails, no calls or texts asking for a deposit and proceeding with the financing. Early monday afternoon we find out from Matt the car was SOLD!! And said "We got more cars on the lot though" I called and made a complaint with "fish"... My friend let Matt know via text how upset we were because we made it totally clear we wanted the car delivered Tuesday and they sold it. They said well "we can't hold it" SORRY Matt and Fish if you have a buyer ask them to put a deposit on it that Saturday or at least Monday morning! Bait and switch car? Maybe. Bad business? Surely. read more

I only went to this place because of its good google reviews. I didn't even check yelp. Since, it is Covid times and I genuinely having nothing better to do, I will rant about this place and my horrible experience. In short, do not go here if you are actually interested in getting a car. When you just want to look and have time to waste go right ahead. They are great for talking a whole lot of game and not meeting expectations. I had a week to get this car (I am currently out of state). I had already been approved for a loan and one car caught my eye. I talked with my bank and was COMPLETELY transparent with ALAN J TAYLOR on how I wanted everything to go. I even put a $300 deposit after scheduling my test drive. This was supposed to list the car as sold and take it off the market. I got there the day of my test drive CHECK and INSURANCE IN HAND. Shockingly, they sold the car I wanted and tried to rustle around to get me a different one WITHOUT the SAME features. Also it did not matter what car they tried to find because the check was made for one car, my insurance was tied to it AND they were ultimately deemed UNTRUSTWORTHY. I feel completely burned and guess what I didnt tell them I used to be a used car dealer. I heard horror stories like the one I just lived. I was totally honest with all my customers and made sure the car they wanted was there until they came to test drive it. Car dealers like the one i dealt with here ALAN J TAYLOR. Only saw the commission he was getting from me. He didn't care too much about me or what i wanted. That is why he is STILL emailing me today with other cars he thinks I will run over there. No Alan I will not come there. The check from the bank is not only returned but, I have to apply for a loan ALL OVER AGAIN. You completely screwed me mentally and emotionally. I am scared. I never thought you guys were that bad, as bad as I have heard from my customers but YOURE WORSE. Oh and also the dealership I worked with had 5 star google reviews. How about stop talking about it and actually be about it. To sum up this experience in one word. INEXCUSABLE DO BETTER. BE BETTER! YOU LITERALLY PROVED EVERYONE RIGHT WHO SAID "YOU ARE THE WORST". I WAS THE ONE WHO TALKED TO CUSTOMERS WHO FELT THE WAY I DO RIGHT NOW AND MAKE THEM LIKE BUYING CARS. THERE IS A JOY IN THIS, MAKE IT ENJOYABLE! I CRIED IN THE CAR AFTER OUR EXPERIENCE AND MY BLOOD PRESSURE WENT UP. ALAN J TAYLOR DO NOT CONTACT ME EVER AGAIN!!!! read more

The most unprofessional car dealer I have ever been to. I was writing my check and signing paperwork for my purchase when salesmen and women had a major altercation in the next office. It was horrific.. the finance person apologized and said they weren't talking about me. It continued. I tore my check up and walked out. Bad vibes.... bad karma.... stay away! read more

We used Hampstead Pre-Owned to purchase a third car for our family to save on fuel purchases. We were referred by a friend that made a similar purchase as we both live in norther harford county/southern PA and drive to Baltimore county for work. The trip to Hampstead was long but proved to be worth it. We had found a vehicle online that sparked our interest and had been contacted quickly via text message to see if we wanted to schedule an appointment. When we arrived for our appointment the car that we were interested was unfortunately not on the lot but the staff worked quickly to have it delivered, we were able to take it for a test drive and decided to make the purchase. Buying the car was a seamless and fair operation. Time constraints due to my work schedule and having a restless 2 year old on board prevented us from taking our new vehicle home that afternoon as the staff was replacing the tires and completing the MD state inspection. I ended up having to leave so I could head home to get ready for night shift. The staff provided my husband with a loaner vehicle so he could get home to be with our child. We will be recommending Hampstead Pre-Owned to any friends and family that are in need of a reliable and fairly priced pre-owned vehicle. The staff was polite and went above and beyond to accommodate our family, everyone was very patient and understanding with my wild toddler which was definitely an added bonus! read more

Horrible experience. These guys are slick talking used car salesmen. I saw a vehicle I was interested in and contacted them. I set up a time to visit. When I got there, the car was in the lot with part of the interior apart for a repair. Also the battery was dead. Okay, things happen so they got it started. The vehicle was not disabled, so I drove it. It had a shimmy at about 60mph. In my mind it was probably tires. I was interested but said it needed to be fixed. The Salesman Wes said he would get it repaired. I came back a couple days later after Wes said it was fixed. I drove it. NOPE, still same problem. He assured me he would get it squared away. As a technician myself, I figured the problem to be tires or a balancing. I asked about the rice of the car, but Wes said that they are bound by the interenet pricing. I came back a third time after it was supposed to be ready. I had secured financing and was ready to make a deal. I was pleasantly surprised to get an alert from Cargurus and another site that there was a price drop. When I came to make the purchase. I was given some paperwork with the added fees. I saw shipping and asked him what that was. Wes, said oh, sorry that's not supposed to be in there anymore. Then I saw the "out of state licensing fee" . I reminded him that I was in-state. Then I saw a fee for a warranty that Wes had said was included but it was being charged to me. Then there was a mike drop moment. I mentioned that there was a price drop on the advertised price. You would have thought I stole his lunch. He excused himself to go talk to someone who I found out was his manager Bernard. He then returned to me and said something incredibly stupid that will make you laugh. He said that the price change was because I was using my own financing. Unbelievable I told him he was crazy. At that time his manager who must have been watching us bolted over to tell the same lie. I asked them if that was the case, when I said I was getting my own financing, why did they not increase the price on the original number? Then Bernard tried to show me prices of other similar vehicles. I told him that Wes said that the advertised price was what they charged and I was walking if they did not honor the new advertised price. Why did they have to lie about keeping the price higher? Just tell me that it was a mistake. Well, as you can guess, I left. Glad I did. These guys are slick talkers. Be very careful and ask for and challenge all charges. Oh, and their warranty is only good if you bring it back to them. Towing? That's your problem. Stay away from these rip off artists read more

This is one of the most honest dealerships I've been too! Each and every person truly cares about you. I will never buy anywhere else again!

Mr. Bill and the guys were great I had a good experience and even though they was busy and they made it A priority to communicate with everyone I purchased a car and it is reliable.. highly recommend! read more

Incredible selection of inventory. Cars & people you can trust. My favorite thing about this dealership is if you are unhappy or concerned about anything at all, they make sure to rectify it and give you complete peace of mind before and after the sale. After the change in management, I can tell this is my place for anything automotive. read more

We purchased a 2016 Mazda on Saturday. Additional work was needed and we were told the car would be ready Tuesday -Thursday. The Mazda was not ready during this timeframe but we only knew that because we had to keep calling. No one called us. We were then told the car would be ready by 2:30 on Friday. We even called at 1:00 to verify. We arrived at 3:00, but it was not ready until 3:45. The only reason it was available at 3:45 and not later was because we complained. In addition, we were told the small crack in the windshield would be fixed... it would be perfect. It wasn't. A gel substance was used that would keep the crack from spreading. The crack is quite noticeable. We purchased another car at Hampstead Pre-Owned five years ago and had a great experience. Our experience this time was poor. A dealership that truly cared about its customers would communicate, keep wait times to a minimum and keep their promises about fixing the car regardless of staffing or other issues. read more

I drove out from the D.C. are to Hampstead on the basis of their excellent online reviews and the ability to rapidly test-drive many different affordable used cars. I enjoyed my shopping experience and the prices are a good value, but the car I purchased had a variety of significant issues in just the first months of ownership. I purchased a used hybrid sedan and the hybrid battery, a major and expensive component, was already going bad upon purchase. I noted unusual behavior in the first few days of ownership and contacted Hampstead, but their techs confidently said it was not unusual and they would stand behind the car. Sure enough, the battery fully died just a few months after purchase. Hampstead performed the repair at a discount, but I had to bargain to reach this point, and remind them they had specifically brushed aside the symptoms I had called them to ask about during the one-week hassle-free trade-in period they advertise. In the first 18 months of ownership, in addition to the major hybrid battery replacement, the car also needed a full front brake job and a new A/C compressor, another expensive component that is part of the main hybrid drivetrain system. In several cases my mechanic noted the car was in somewhat "interesting" shape - shields zip-tied that should have been bolted, stock brake pads applied in ways that did not quite fit perfectly, etc. Obviously an inexpensive used car is going to have some quirks. Nobody expects a lifetime guarantee out of a $10k car. And I do not believe any of this came from deliberately shoddy work. But I think it may be a consequence of a place that acquires a lot of fairly cheap cars and chooses to sell them through at a high volume without spending a great level of time or resources on each one. I appreciated the bargain at the time of purchase. But considering the significant repairs necessary within the first 12-18 months of ownership, I will probably look elsewhere for my next vehicle, and pay a little more upfront for a car that has received more thorough and detailed care. read more

Large inventory of Honda's etc but they did my daughter wrong. They hid the hole in the driver's side mat by putting plastic over it. The mat was hiding a hole in the carpet. They replaced the windshield which now leaks. They do not return phone calls and did not have her car ready when they promised. If you buy here you better watch them like a hawk; better yet find an honest dealer. read more

Funny how almost all reviews are within a week of the experience. Try waiting a year and then tell us how it really is.We purchased our 2011 Toyota Prius from Wyatt. Seemed like a knowledgeable kid. The reason we were interested in a hybrid was so my wife could expand her business range without guzzling tons of gas. Wyatt told us about an extended warranty that would cover everything, including the hybrid battery for 3yrs. Well, at a $2300 price tag, it seemed high, but to cover the battery seemed well worth it. He assured us numerous times that the warranty, most certainly covered the hybrid battery. Fast forward a year. The battery goes out. No worries, right? Well, turns out, he mislead us. Yes, tge warranty covers hybrid batteries, but only in cars 5 yrs or less from the current year. Thus, our battery is not covered. No where in or on the contact we signed does this warranty say this. So, we call and speak with Michael. He claims that he never heard of that being a reason to deny a claim. Says he'll get to the bottom of it. Days go by, no call or email. We reach out to him, More run around. Then, we are told he has found a refurbished battery for $1200-$1600 and we need to cancel the obviously misleading warranty, get our money back(pro-rated of course) and use that money to purchase said refurbished battery. He must think we're stupid. Getting rid of the only legally binding contract we have with them, to then have no coverage whatsoever and then use our own money to buy a battery from them? Please. We have sent emails asking them to call us, both Michael and Keith. No response. We have contacted a former sales manager who had plenty to tell. Extremely shady practices going on at this dealership. We have given them options to rectify this issue, but no response. Myself and my social media connections are ready to use any means necessary to inform potential customers to beware! Be it Facebook, Twitter, Instagram, YouTube, TikTok and any other platform. Once you're out the door, they turn their backs on you. Give it time, true colors always show through. read more

Will never buy from them again, have had nothing but trouble with the honda I bought for my son back in October 2019. They have not been any help to us at all. I guess we learned a lesson and as a Veteran they say a lot but for me never again. I gave them a bad review and they told me to take it down I bet they do the same again. read more

It was a great experience and I look forward to working with them again! The entire team from start to finish will work with you accordingly to make the process as smooth as possible. read more

A complete runaround, took a hit on my credit, a complete waste of time. This was the worst customer service experience.I contacted the dealership as an out of state customer, they ran my credit, informed me that I was approved, the car could be shipped the same day. I contacted a shipping company, which they were aware of. Following approval, I was told I would be connected to the finance department, I waited.....I wasn't....I called them, they informed they were really busy, said I'd hear back by end of day or next morning.... Waited again.... I wasn't..... I called again....They then informed me that they needed to wait for the owner to come in and sign off because I was out of state (they knew from the beginning)....... Waited again..... Never heard back..... Called again was told the owner didn't come in...... Waited again.... Finally was informed via text that they decided not to close the deal because I was out of state... This dealership is grade A AWFUL! read more

Gave these people $500 to hold a truck for me. Wyatt the salesman tells me the truck is yours and that they are taking it off the internet, which they did. Set up an appt two days later to come get it. The day of, they called and said they had to reschedule because something on the truck needed to be fixed. Ok, no worries. I'm in Virginia 3.5 hrs away and good thing I didn't make the trip before the call, but no worries. We reschedule the appointment. The day before I'm supposed to come get it there is a gas shortage in Virginia. No gas at any pumps. We have no idea how long this will go on. I call them, they say no problem, don't worry about it, the truck is yours. I rescheduled the pickup with the dealership that day. Salesman and manager agree. No worries. Cars.com sends me an email that the truck has been re-advertised. Wait...I have an appointment to come get the truck, you have my deposit to hold the truck and you're re-advertising it? No call from the dealership (salesman stopped returning my calls and texts) to warn me of this. I call them, repeatedly, and when I finally get someone to speak to me I ask why 1) they didn't tell me that they were re-advertising it (my wife and I could have made the 7 hour round trip for nothing AFTER I made a deposit to HOLD the truck) 2) why agree to the appointment if I'm "taking too long" (14 days) to come get the truck (neither delay was my fault btw) 3) what is the purpose of giving them a deposit to hold the truck if they aren't going to keep their promise and actually hold the truck and 4) where is my money? The answer I got was hilarious..."the owner told us to...". Really? Couldn't get any other answer from the manager (Mike), the salesman (Wyatt) or the sales manager (Kevin). Finally got my deposit back. I've been buying a car every two years for the last 30 years...never had an experience even approaching this bad. Watch your back with these people. read more

Wyatt is the man, great service. Very helpful even though I didn't have all my stuff together. I'm all about speed, and I was in and out fairly quick. read more

Great experience, Sierra was awesome to work with and Fish took care of my small issue expediently. Overall, a great experience, will be back for my daughter soon. Thank you very much. read more

Hampstead Preowned is amazing. We purchased a 2 passenger van from them when we found out that we were going to be fostering three little children. The staff was great and the price on the van was the best around. So thankful for all the work they did to get us approved!. thank you. read more

After having much trouble with our first vehicle purchased through Hampstead. They worked with us to get us into a safer car and we are so thankful for that! Our Honda that we have now runs great and we ended being able to speak and work with the owner who wanted to help us out as much as he possibly could! read more

Unfortunately, 0 stars is not an option. I purchased a Mitsubishi Outlander in January 2020 from Hampstead pre-owned, an egregious mistake. The guys at Hampstead Preowned are masters of deception. They have a very comfortable, friendly environment which is the most disappointing part of my experience. I thought these guys were family; they made myself feel like such. Hampstead is not family. I accepted my car with a few problems; cracked windshield, minor body & interior damage. I accepted the vehicle due to the signed binding agreement that we had. Hampstead pre-owned promised to repair any of aforementioned problems if they had gotten any worse in 6 months. Prior to purchasing my car, the guys at Hampstead were overly communicative, calling many times every day until the car deal was final. About 2 months later, i made many attempts to get in contact with Hampstead. No one would return my calls. Every time i called for weeks i was told i would get a call back but i would never receive that call. After a few more months i decided to trade-in the trash i was given from Hampstead Pre-owned at the Chevrolet dealer & purchased a brand new Chevy Malibu Hybrid. Best decision ever & i have been happy with my Chevy for two years and counting. Sadly the mainstream dealership is more trustworthy than this local dealership. If you purchase a car here, you will regret it. I try to convince everyone looking for a car that i know to stay far away from Hampstead Pre-owned. They are MASTERS OF DECEPTION. God Bless & good luck on your car buying journey! read more

Good at sales but the service department is slow, difficult to get into in a reasonable time frame. We tried contacting owner several times, left messages and stopped in and left a message, but he never called back. We ended up having to take care of the repair on our own. read more

We visited this dealership as advertised prices were low and they have lots of inventory. We were surprised about the large fees added in at the end, almost $3,000. We took the car home and it immediately had problems, the next day as it would not go into gear and was running intermittently. We are returning to the dealership to discuss repairs. The car was obviously painted from black to white and we were skeptical about it's origins. This should have been our clue to walk away but we felt that the test ride went well and the paint job looked ok. It rode smooth except a tire pressure light, which dealer told us would be fixed, though lit up again on the way home. We checked all tires upon arriving home and all were full. Likely sensor was broken. We have had the car four days as the dealership is almost an hour away and we haven't had time during the work week. We will be returning to the dealership tomorrow and will post about the rest of our experience. read more

Update: it appears Hampstead fraud cars has been trying to have my reviews removed. Good try. UPDATE 1: I spoke to a manager, Jason. He agreed to let us bring the car in on a saturday, and his mechanic would look at it. No promised to repair were made, and that;s fine. I agreed. Update 2: Less than an hour later, the owner/GM called me. He proceeded to yell and me and threatened us. He told me he didn't give a damned what Jason told me. I have to presume Jason spoke to him before making his offer to me though. I told him I would update this with the facts that he gave me. 1) He sold this car to a friend of his, who was buying it for my friend. 2) He sold it AS-IS. 3) We still owe money for the repair that they did. 4) The friend who was bought it was supposed to handle any repairs. 5) He took a $1000 loss on the car. ALL OF THAT IS TRUE! (Though I doubt that any dealer would ever take a loss on the car. JMO, but maybe he is actually telling the truth. And he proceeded to threaten me. This review needs to come down or he will sue for every penny in small claims court! (6 or 7 hundred dollars) So, what have we learned from the company who's slogan is "Our reputation is our foundation:" Their reputation is more important than selling quality vehicles. NEVER buy a car from them that is sold "AS-IS!" I wonder how many other bad reviews got taken down because of threats of a lawsuit? Maybe zero, maybe a lot. I don't know. Will I take down this review? Nope. Will I update it, whether positive or negative? Absolutely. Here is the thing. When the radiator broke, and the car kept stalling, we didn't post a bad review. We didn't expect it to be fixed for free. We expected that they would repair the car. When the transmission was dying, we didn't expect them repair it for free. would have been nice, but it could have been a quick easy fix, or the transmission could have needed complete replacement. We just wanted them to treat us fairly. And not to be complete xxxxxxx. Maybe if Erika had offered to have her guys look at the transmission instead of attacking me for telling the world that the transmission was dying, we wouldn't be here. Maybe if they would change their attitudes, I could believe that this was a one off. My guess is that they treat all disgruntled customers like this. Yelling and threatening. Nice way to do business, guys. Nice foundation. Had a problem with a car recently purchased, working with them to see what can be done. Here is the long and short of our adventures with them: We bought a car from them. Within a month, the radiator gasket went, and the car over heated on a trip from ocean city to Rockville. In the winter. Car died on side of the road. Hampstead was "Nice enough" and picked the car up and repaired it. Repairs at OUR cost. because Erika from the business office said they are not psychic. They were also "generous" and let us drive the car away, and make payments on the vehicle. We still owe money on those repairs. Yesterday, while making a payment over the phone, I complained to Erika about it, and oh, the transmission was having problems. I also put up a one star review. She insisted I take the review down, because it was untrue about the transmission. "We don't know whether there is a problem with the transmission." Well this morning, the transmission died, on my friends way to work. She may lose her job now. The car is slipping out of gear, but she is trying to make it to work, so she does not lose her job. I left a message for Erika letting her know the transmission is dying or will be dead shortly. We will see whether they will cover repairs to the transmission. Oh, and apparently, they never bolted the engine back in properly, because it is rattling, a lot. I will update this review with any progress, good or bad. Hopefully they will stand by their slogan about their reputation. read more

My husband and I a great experience. My husband stopped by 30 minutes before they closed and they treated him well and got us in the van we wanted. They didn't have enough time to detail it so we were able to bring it back on Monday to have it done. They did an excellent job on that as well. I will recommend Hampstead Pre-Owned to everyone. read more

I purchased a Honda Accord coupe for my daughter in 2018. I chose this dealership because they were a small family business and seemed to specialize in used Hondas and Toyotas particularly for teens and young adults. The engine and ac of this car failed one year later in 2019. I contacted Hampstead, not about free repairs but assistance with a reasonable repair price since the $9k car totally was useless within a year. I spoke with Wendy the service manager and she said that she would help. I was not under warranty and did not ask for anything free. She said that she would find a discounted engine and give me a discounted repair price. Two weeks later i had not heard back from Wendy. I called her again and she said give her a few days. She called back with a pricy cost for an engine and the labor rate was still high. I asked if she could find an engine with more miles in order to bring the cost down and call me back. I also asked if she could go ahead and schedule me for an appointment in September because I was definitely coming there for the repair. She scheduled that appointment for the second week of September. Wendy never called back. I called twice. The September appointment passed and there was no call. So Im certain that there was never an appointment. I ended up going elsewhere to get new engine and am still working on getting the new ac. Both of which are very expensive repairs. In short, there was no follow through, no empathy and no resolution to engine and ac failure in 1 year of purchase. I contacted them in good faith for a resolution because I assumed the service would be as good as it was when I purchased the car. After purchase, they are done. My original review for them was on Google. I tried to find it to revise it. I originally gave it a 5 star review for the sale of the car. I paid for the car as a cash/check transaction.... so you can be sure their service was great. However, the car should have lasted longer than a year. It was my daughters birthday present. Note, I gave the 5 star review because at the time it was true. But also know that they called me several times after the purchase and offered $25 for the 5 star review. So be skeptical of those reviews. Everything in this posting is true and I hope it won't be refuted. Buyers should beware. read more

Came here 2 weeks ago and the car I wanted was sold. They offered me 2500 for my trade but I wanted the car that was no longer available. Also my credit application was approved. So I went back today I Found 2 cars that I was interested in. I would have definitely purchased one of the two. They took my keys and asked me what I wanted for my trade. I told him I was offered 2500 2 weeks ago. He (Adam) comes back and tells me there is a lot wrong with my car. (Nothing had changed with my car from the prior visit) non the less I decided to leave as I felt they were trying to rip me off. I asked for my car and keys and they took forever to find them. I felt as tho I was being held hostage. When we finally got my car back I was told things were unplugged under the hood and he said it had codes. My sisters fiancé is a auto mechanic and he was with me. He had his scanner with him and there was no code. Bad business ethic. Bad customer service. I'll buy from a reputable dealer. I forgot to mention they re ran my credit without my permission. Nor was I told they were running another credit check (which lowers the Credit score.) I will be looking into the legalities of that. read more

Love this place. Customer service top notch. Cars are awesome and look beautiful. Honest and helpful

Purchased a 2008 Lexus RX400h for $16K, it broke down within miles of leaving the lot. Bernadette the sales rep didn't returned my texts or calls, and I was stranded on the road side for hours. She returned my calls and texts immediately however when communicating about the purchase of said Lexus and a Corvette, that I thankfully decided to pass on because it was likely a lemon too. You walk into this place and there are flies everywhere and no one even speaks to you to ask if you need assistance. They refused to return my money despite them selling me a lemon that broke down immediately after purchase. Then I was forced to purchased another car and they acted like they did me a favor by taking $700 off of the overpriced retail price. Anyone off of the street could haggle that! Worked with the General Manager on it and was told they drive the cars home and use them for personal use to ensure the cars work, i.e. they run up mileage on the cars and clearly do not check to ensure the cars work. He treated me like he was doing me a favor when I was stuck buying a car from them because they refused to refund my money. Completely presumptuous and did not care anything about the drama I experienced with the purchase. Hands down not client/customer-oriented. Do not recommend buying anything in this place. Completely condescending and unprofessional back of the woods operation. Thankfully I wasn't financing as I'm sure they prey on people and charge astronomical interest rates. I had initially thought I found a great dealership to purchase pre-owned vehicles but after this experience I wouldn't buy a pencil from them. THE PRICE MAY INITIALLY SEEM REASONABLE BUT THE LACK OF PROFESSIONALISM AND ETHICS ISN'T WORTH IT OR THE DRIVE TO WESTERN BUBBLEFUC-! read more

Terrible customer service. I drove an hour to get there and found a vehicle that I liked. At first Andrew and Fish was all cool with me until I said I wouldn't be able to put any money down until the next day. After that they didn't want to do any type of business with me. I called them and left messages. Neither one of them returned my call. I was calling to thank them for ignoring me.I found a dealership that was willing to work with me and sold me a better car. Thanks for your non customer service. read more

We have purchased 2 cars from Hampstead PreOwned. They have both been excellent, reliable vehicles and have had no issues! The entire process was smooth and I love that it is a no- haggle dealership. I have referred other families to purchase and they love their vehicles as well. I love all that they do in the community! read more

Beware of bait and switch and them telling you that you don't have credit or the car is to old for the bank to pick up the loan.

I recently bought a used car from Hampstead Pre-owned. Great experience from start to finish. Such a relaxed atmosphere, I never felt pushed. Everyone was professional and friendly. I got the car and wanted and I LOVE my car! Highly recommended! read more

I found this used car lot through Carfax used cars. My nephew was looking for a good used car and on their website they have many. We drove 47.5 miles and it was well worth it. He was able to find a Toyota Camry with low mileage for a very good price. The salesperson Chris was very helpful and personable. As was all the staff and the owners. I plan on purchasing another vehicle in the near future. I totally recommend this business to anyone looking for a good used car and a good experience. read more

We purchased a pre-owned Subaru Legacy from Hampstead Pre Owned a few months ago. Anthony told us that it was going to need a new timing belt, head gaskets and water pump. Not because there was any problems but because they should be done. He did all of the work and did it for the agreed price. Very Honest Car Dealer!!!! read more

Hampstead Pre Owned always has the best prices and selection!!! Why shop anywhere else ? I don't know why you would. This is the only place my friends and family would ever buy a car!! read more

We needed a car that was easy and safe for teenagers to learn to drive on and that was affordable, and Hampstead Pre-owned did a great job helping us find what we needed. Would definitely recommend their services to anyone looking to purchase a pre-owned car! read more