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Sykesville, MD

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3.8 (8 reviews)
Closed • 10:00 am - 3:00 pm

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5 years ago

just got a suv salesman was great and they work with u the best used car dealer in md .......

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McKenzie Motors

McKenzie Motors

(4 reviews)

We had a great experience buying a used car from McKenzie Motors in Eldersburg. We had looked on…read morecraigslist, local papers and several local used car lots before we found McKenzie on Cars.com. We looked up what reviews we could find, searched BBB website and MD SDAT records. Their BBB records looked good and I liked that they were owned locally by the same owner for the last 20 years. The one review we did see that said "worst dealership in MD" didn't give any details, so that wasn't a huge factor. We worked with Ramsey, who was very low-key yet professional and knowledgeable. There was no pushiness or arrogant attitude at any time, ever. We selected a Mazda6 which was priced a little lower than most of the Mazda6's we had researched already. They still came down a little more on the price, which gave it a very competitive price. We didn't need financing, so I can't report on that. After a week or two, we noticed a slight acceleration problem. They adjusted the throttle for us, and it has been fine ever since. Also, when we went to pick up the car after they worked on the throttle, they had washed it for us, which was great because it was in April and the pollen was coming down like snow at the time. We've had the car since early April and I wanted to wait awhile before posting a review in case something happened & changed our minds. We highly recommend Ramsey and McKenzie Motors.

This place absolutely sells cars with issues that they will not inform you about…read more I bought a Jetta from here and I had to bring the car back in 3 times for problems. Ramsey also would not knock the price down considering he had no spare key, and the key he had was missing a key ring. If you're aware of VW keys they are very expensive ($250+) and there is no type of rubber replacement ring to put on. It was stressful carrying around one lone key. One week after i bought the car the oil was empty, and a headlight was out. I brought it in because why would you sell me a car without replacing the oil first?? A day after they replaced it, AGAIN the oil was LEAKING!! They must not have changed the oil correctly or messed something up while changing it. Had to come back for them to fix it. The car was making a lot of noise when i drove 50+ mph on the highway. Jiffy lube inspected and said 3 of the rims were SEVERELY bent, I saw it with my own eyes, thus causing the noise. Needed an alignment as well. It got to the point that i just had them order a new rim so i could pick it up because i did not trust them to replace it correctly. I live about 45 minutes from the dealership so going back and fourth was a huge inconvenience between school and work... this was extremely frustrating. It was like a countdown "how many problems can i find and fix before my warranty runs out and i'm screwed". New problems continued arising and i completely regret purchasing from here. Ramsey was nice but i really could not trust him, even when i explained problems he would write it off or blame it on something that was a "simple" fix. This car has serious issues. Pretty unprofessional too, one night when i picked up the car from being fixed he was sitting out back smoking with some woman that did not work there... was awkward talking to him. I have since purchased a new car. I would highly advise using a trusted dealership with decent people who do not want to set you up with a problematic car. Clearly Ramsey just wants the money for flipping junk cars.

AutoDot - usedcardealers - Updated October 2026

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