Ok finally and really nicely the dealership did what they were supposed to. They even repaired the…read morewindow and mirror to previous state. Everyone was really friendly this go around. I am now publicly apologizing for sticking my hand in a girls Kleenex that was in her desk. It was a reflex but when I saw her face I thought oh geez that was gross. So again sorry Thanks again for the right experience. L Rodimak

Update - Resolution Reached, With Ongoing Concerns…read more After posting my original review, the dealership's owner reached out and connected me with the COO, Chris. Chris listened to my concerns and worked toward a resolution that I can live with. We reached an agreement for a new 2025 Ford Bronco, with payments essentially the same for the next 3 years. The new vehicle includes more features than my previous Bronco, and I was able to add an option I knew I would miss. I appreciate Chris's effort and the outcome. That said, a few issues with the dealership experience continued while the resolution was in progress. The new vehicle arrived with a small hole in the back seat, which required two separate trips to fix. During the first appointment, I showed up, but no one seemed aware I was scheduled, and the upholsterer did not show. I was told my fuel tank would be refilled for the inconvenience, which never happened. While waiting, I was given a set of permanent tags to take home-- which turned out not to be mine, and the registration had someone else's name and information on it. I also had to follow up myself to confirm that my previous loan had been paid off, as the check had not been mailed. I'm grateful that leadership stepped in and helped reach a fair solution, but the repeated mistakes -- even during the resolution process -- reinforce my concerns about the dealership's operations and attention to detail. I hope this feedback helps prevent future issues for other customers.

I would buy a car here again and again! We just bought a car from M&M AUTO and the service was…read moregreat, not complicated, and easy-going. Now the best, the car is in a great condition which got confirmed by an external mechanic. So, here you go, even an honest car company. THANK YOU!

First let me start with Tim and Danny they are the best they are very helpful I feel welcome every…read moretime I come in and they very polite and informational I love it here

I wanted to wait on a review for MM (13 13 !) until I had a chance to run the piss out of the…read more12-year old [2014] Toyota Camry I bought here. It replaced a 2001 Toyota Camry (purchased 2012), which ran precisely like the well-oiled machine it was for nearly 300K miles; I am expecting similar from any subsequent Toyota Camry! Bought the Toyota at Maven Motors in spring 2026 for the fair market value of $13K-ish, after a mostly enjoyable no-nonsense negotiation exchange with the professionally affable Humble Jewish Merchant who owns the place (and is also obviously an adept magician of some stripe in his off hours -- "Game Knows Game"). But it wasn't until July and August that I really ran it hard, all the way up to the lush rural forests of Skull'n'Bones Maine and later down to the deep humid swamplands of Voodoo Georgia, at speeds up to 85-95 MPH for extended periods. The 2014 Toyota Camry is one heckuva mainstream car. Exactly what I wanted: Nondescript, meat'n'potatoes, but it'll run forever, like my last one (presumably). Five Stars for MM (13 13)! I enjoyed everything about our experience and hope you did too.

I have a used vehicle I bought from an auction a few years ago. I've had an engine replaced,…read morerotors/brakes, alternator and a few other minor/ major repairs over the years and Maven Motors haven't disappointed. They are professional, reliable and affordable. I would highly recommend them​ if you're in the DMV area

I love love love them! They had me at the very moment I spoke with Cedric on the phone. At the time…read moreI called Exclusive Motor Cars I was just about to give up on trying to buy a car. Because I had no credit every other dealership I went to turned me down. Then I called Exclusive and spoke with Cedric and asked if they work with people that has no credit, and his response was "Yes we work with people that has all types of credit" from there I was like YES! He asked if I could come in today (him not knowing I was already in route to him lol). I walk in, well my boyfriend and I and customer service was GREAT the moment we hit the door! We sat down and spoke with Cedric he asked what was I interested in I told him.....he ran everything through and told me what was going on. Unfortunately I couldn't get the car I wanted, but at the end of it all I did get a VERY GOOD deal! I still left with a 2012 Honda Accord that had less than 40k miles! Throughout the whole process they were very professional (that's a HUGE plus for me) and very hilarious. They're nice down to earth people. We had to go back for some paper work a few times and every time we came in it was like we were family. They remembered our names every time we walked in. I never had a bad moment when I stepped into Exclusive Motor Cars. We'd just stay and visit just for conversation with them all. I've never been this pleased and comfortable with a business like I was with them ever! I'm so thankful for them!

Went in on Monday thinking that I did not have to put money down but I eventually did. Got approved…read moreand signed papers put money down on my down payment waited two days for car inspection as they gave me every excuse in the book. I contacted the bank that finances me and they said the vehicle information they sent was incorrect. I called dealer the manager Chris swore ro me that everything was ok. Car has been on my insurance for 3 days. Still waiting on vehicle after being lied to for two days about this vehicle. Point blank this vehicle doesn't exist it was already sold to someone else. The bank had already I formed me that they sent them the wrong info also finance informed me that it was the wrong vehicle so now they want to throw me in a burgundy truck with more miles. When I have been lied to for 2 days. Please dont apologize for the bad experience no need also will be sharing with BBB because I have never experienced Anything like this. I feel humiliated and they definitely played in my face..

Bumble Auto is less an auto service center and more a case study in how not to run a business…read more Imagine handing over your car for routine repairs, signing a written agreement with a clear price, and then spending weeks chasing the shop just to find out they've "reimagined" your contract as a quote. That's the Bumble Auto experience in a nutshell -- confusion, contradiction, and complete disregard for the customer. Communication? Nonexistent. Updates? Only if you call them first -- repeatedly. Professionalism? That went missing along with your car. Managers are defensive, dismissive, and allergic to accountability. Ask a reasonable question -- like to see the inspection report -- and you're treated like you've accused them of grand theft. After nearly a month of radio silence and runaround, they tried to tack on extra charges that were never approved. When confronted in person, they doubled down instead of making it right. The attitude was so hostile and uncooperative it bordered on surreal -- as if customer service were a personal insult. The end result? Weeks wasted, money tied up, and a deep appreciation for the phrase "buyer beware." The only thing Bumble Auto repairs efficiently is your faith in finding a better mechanic -- literally anywhere else. There are honest, professional shops in Maryland that respect their customers' time and intelligence. This is not one of them. Unless you enjoy stress, silence, and surprise charges, keep driving right past Bumble Auto and don't look back.

The employees here were all extremely friendly, professional and personable. The service they…read moreprovided was quick and efficient. Would highly recommend to friends and family!

Ed and Mike were wonderful to help us find the right car for our new driver. The shop is clean. The…read morestaff is patient and the price was very affordable.

They have horrible customer service. They are nice until they complete the sale. They failed to…read moredisclose important information that left me with a vehicle that cant be operated now, then told me it was MY fault and then hung up on me. DO NOT DO BUSINESS WITH THEM!!!

What's with all the bad reviews? I'm sure some are legitimate, but if you go through and read them,…read morethey just seem like unhappy people. My experience has been good from purchase to service. I bought a Porsche Cayenne from Jason Jacovsky, knowledgable polite awesome guy. Six months later I had to go back and fix the transfer case (known issue with porsche, not dealer's fault). Only thing that sucked was the 12 month warranty only covers up to $2000, so I had to pay an extra $2100 out of pocket. Of course I'm sure it was disclosed in my contract, I just didn't bother to read it. They gave me a loaner car, had it fixed in a few days. Overall, sales department is good and service department is good. Very nice, polite, and professional. Thanks everyone!!

So my car was stolen on 10/31 , recovered on 11/2 , right front tire was popped front rims bent ,…read morefront end of the vehicle was crashed, amongst other damage ! $8k in work paid by the insurance company , some of the work included , new rack and pinion , new tires , rims , front end alignment & much much more! 1 month worth of work. So the next day after i pick up my car, I notice a noise in the RIGHT front end, clicking , screeching So I call Marlene and tell her, she says bring the car back in , but before 8am so Harvey has time to test drive the car. Well that was impossible because my only day off was Sunday, mind you I just started a new job 2 weeks prior because I lost mine when the car got stolen because I couldn't make it to work for 3 days . I made them aware of this also. Finally I'm off of work for week, but Dp was Harvey, I was told to bring the car back when he got out of surgery. All along the noise in the right end is worse the suspension is feeling awful. Welp ! I just took my car back over when I could , months later, but I wasn't waiting for the 8am requirement any longer ! Immediately Harvey looks at the car & says, "this car is out of alignment, it was perfect when it left like it was MY fault! Gives me a loaner and hits me with a $1700 estimate! None of the work had anything to do with the noise in the front end! So ask about the noise, he said t,"the ball joints are dry, I'll grease them when If you get the other work done here. and he was gonna throw the alignment in too. Bless his heart ! He was gonna do me a solid! So i said "nah I'll park it , when my taxes come back I'll bring it in" i had no intentions! So i parked my car, then Covid happened! During that time we did all the work he was going to charge $1700 for for less than $700 ! Except the ball joint lube! I take the car to 4 mechanics, all of them insisting that it unethical to align a car with bad ball joints, the ball joints were damaged upon collision especially if they had to replace the rack , tires and rims! They all four assured me it is against manufacturers recommendation to lube those ball joints, if they are dry , they are bad! Replacing a rack on a car with front end collision and 93k miles and not replacing the ball joints is why it's out of alignment!! They all four said , " the car shouldn't be on the road and he knew it! Even after he was going to get rid of the noise with grease but not the problem, align the car again, wait for me to bring it back out of alignment and nail me to have the ball joints replaced! But hey , he wasn't gonna charge me to rig my ball joints and align my car knowing it wouldn't remain aligned in the first place! So here it is 7 months later .....that little noise that just needed some grease has caused a domino effect f issues with my front end! Don't bother coming here! They are blood suckers!

I could not be happier with my vehicle and the service I received from Kevin Wilson and others at…read moreUnited Used Cars. Kevin never pressured me in any way during my car search. I test-drove numerous cars on the lot and in the end, chose a less expensive one of two he knew I was interested in. He could have steered me toward the pricier one, but he was completely focused on my happiness as a customer. He provided me with the CARFAX report and talked me through the financing in an understandable way. I had a slight issue with the car during the first month, and they fixed it quickly and at no charge. I love my Honda Fit, and I would recommend this dealership to anyone and purchase from them again in a heartbeat!

Good people and good vehicles. I don't know what else I can say other than the customer can't go…read morewrong here