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Jeff Barnes Chevrolet, Inc.

5.0 (3 reviews)
Closed • 9:00 am - 6:00 pm

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Antwerpen Chevrolet - Antwerpen Chevrolet - Your Hometown Dealer that you know and trust!

Antwerpen Chevrolet

(15 reviews)

Sold me a car that has so many issues never disclosed anything wrong with it do not trust this…read moredealer I'm going through the process to file a small claim on this company everything that has fluid is leaking I took it to there shop so many times because day one of me having it it had issues idling and it shifted hard I sent it there 3 times last time it came back with no oil and the oil plug was torqued to 1000 worthless dealership. Vary condescending and dismissive folk. These people suck I grew up here always wanted a car from there never again now I'm stuck with a worthless car for 6 years thank you Antwerpen yall suck.

Having been a loyal customer of Antwerpen Chevrolet service center (formerly Jeff Barnes Chevrolet)…read moresince 2008, I am disappointed by my experience following the dealership's change in ownership. I have never written a review like this before and I really really wanted to be able to continue using the service department at this dealership for its convenient Eldersburg location and community feel, but suspect the new management is no longer operating with integrity. I brought my vehicle in for a compressor replacement, AC recharge, and an oil change--repairs that should have been routine. The time taken to complete the compressor replacement and AC recharge was excessive, with the service department dragging out the repairs for days, longer than necessary considering I made my appointment three weeks in advance. It is my opinion that work was strategically delayed to help manufacture up-charges. I was left without my vehicle for an unreasonable period, and communication about timelines were incorrect. First the work would be done in one day, then in two days, then three. Worse, the cost was outrageous. I was billed $2,400 for the compressor replacement and AC recharge--a price far above industry standards. As a long-time customer, I suspect the new ownership is inflating prices to take advantage of loyal patrons. The place has a dishonest vibe that it never did before. When I brought up my concerns about the excessive delays, inflated costs, I was met with a dismissive and condescending response. Instead of addressing my issues or offering a resolution, the representative launched into a lecture about the technicalities of replacing a compressor, completely ignoring my valid complaints. This unprofessional behavior only deepened my frustration and confirmed to me the dealership's deliberate dishonesty. I strongly caution others to avoid this dealership's service department unless you're prepared to overpay and endure unnecessary delays.

McKenzie Motors

McKenzie Motors

(5 reviews)

Bought a GMC Acadia from Adam we negotiated and he gave me a good deal I lived 3 hours away. He…read morecommunicated with me and told me everything about car. Very happy with purchase. Bob Pflaumer

This place absolutely sells cars with issues that they will not inform you about…read more I bought a Jetta from here and I had to bring the car back in 3 times for problems. Ramsey also would not knock the price down considering he had no spare key, and the key he had was missing a key ring. If you're aware of VW keys they are very expensive ($250+) and there is no type of rubber replacement ring to put on. It was stressful carrying around one lone key. One week after i bought the car the oil was empty, and a headlight was out. I brought it in because why would you sell me a car without replacing the oil first?? A day after they replaced it, AGAIN the oil was LEAKING!! They must not have changed the oil correctly or messed something up while changing it. Had to come back for them to fix it. The car was making a lot of noise when i drove 50+ mph on the highway. Jiffy lube inspected and said 3 of the rims were SEVERELY bent, I saw it with my own eyes, thus causing the noise. Needed an alignment as well. It got to the point that i just had them order a new rim so i could pick it up because i did not trust them to replace it correctly. I live about 45 minutes from the dealership so going back and fourth was a huge inconvenience between school and work... this was extremely frustrating. It was like a countdown "how many problems can i find and fix before my warranty runs out and i'm screwed". New problems continued arising and i completely regret purchasing from here. Ramsey was nice but i really could not trust him, even when i explained problems he would write it off or blame it on something that was a "simple" fix. This car has serious issues. Pretty unprofessional too, one night when i picked up the car from being fixed he was sitting out back smoking with some woman that did not work there... was awkward talking to him. I have since purchased a new car. I would highly advise using a trusted dealership with decent people who do not want to set you up with a problematic car. Clearly Ramsey just wants the money for flipping junk cars.

Jeff Barnes Chevrolet, Inc. - car_dealers - Updated May 2026

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