Sold me a car that has so many issues never disclosed anything wrong with it do not trust this…read moredealer I'm going through the process to file a small claim on this company everything that has fluid is leaking I took it to there shop so many times because day one of me having it it had issues idling and it shifted hard I sent it there 3 times last time it came back with no oil and the oil plug was torqued to 1000 worthless dealership. Vary condescending and dismissive folk. These people suck I grew up here always wanted a car from there never again now I'm stuck with a worthless car for 6 years thank you Antwerpen yall suck.

Having been a loyal customer of Antwerpen Chevrolet service center (formerly Jeff Barnes Chevrolet)…read moresince 2008, I am disappointed by my experience following the dealership's change in ownership. I have never written a review like this before and I really really wanted to be able to continue using the service department at this dealership for its convenient Eldersburg location and community feel, but suspect the new management is no longer operating with integrity. I brought my vehicle in for a compressor replacement, AC recharge, and an oil change--repairs that should have been routine. The time taken to complete the compressor replacement and AC recharge was excessive, with the service department dragging out the repairs for days, longer than necessary considering I made my appointment three weeks in advance. It is my opinion that work was strategically delayed to help manufacture up-charges. I was left without my vehicle for an unreasonable period, and communication about timelines were incorrect. First the work would be done in one day, then in two days, then three. Worse, the cost was outrageous. I was billed $2,400 for the compressor replacement and AC recharge--a price far above industry standards. As a long-time customer, I suspect the new ownership is inflating prices to take advantage of loyal patrons. The place has a dishonest vibe that it never did before. When I brought up my concerns about the excessive delays, inflated costs, I was met with a dismissive and condescending response. Instead of addressing my issues or offering a resolution, the representative launched into a lecture about the technicalities of replacing a compressor, completely ignoring my valid complaints. This unprofessional behavior only deepened my frustration and confirmed to me the dealership's deliberate dishonesty. I strongly caution others to avoid this dealership's service department unless you're prepared to overpay and endure unnecessary delays.

I bought a 2012 Mazda 3 from AutoDot in May 2021, and wanted some experience with the car before…read morereviewing. Five months and 5,000 miles in, I give AutoDot five stars. Although I am a shade-tree mechanic, I didn't look forward to dealing with a used-car salesperson. Modern cars are complex, there's a lot that the seller can hide or overlook. In my case, owner Oz Ozcam and my sales guy (Mike Friese) were open and transparent. I got a good feeling about the integrity of this outfit, and was willing to pay at the KBB guideline for that (AutoDot is no-haggle). Be sure the car comes with everything you expect (like a spare key, floor mats) -- you *can* ask for missing items. A week after purchase, an electric-window switch went out, AutoDot drop-shipped me the part... for an As-Is sale, they didn't have to do that, appreciated. Since then, the car has performed well. I continue to recommend AutoDot to people who don't know a lot about cars, and are looking for a 5-10 year old model that's mechanically sound, at a fair price. Used cars being used cars, some reviewers are bound to be unhappy... but take this as one customer's thumbs-up.

They are dishonest, and they sell damaged vehicles. You should not buy anything from here without…read morehaving a qualified mechanic look over the car because they aren't trustworthy.

I couldn't be more pleased with my continued relationship with Carfinders. I buy vehicles from them…read moreand have my vehicles serviced by them. They are my go to place for the maintenance of my vehicles. I have five used cars, a couple with high mileage (over 200k) so I need to ensure the vehicles are properly maintained. Derick and his team of mechanics are honest, dependable and give you the best outcome for a fair price. They give you advanced warning of issues where possible to avoid more costly issues that can occur due to neglect. I've been going to Car Finders since we moved to Maryland and have no need to go anywhere else. You are treated like family there, they provide you with honest, friendly and trustworthy service for a fair price and sell you only what you need.

If you need anything done to your car - these guys are the best in the area. Personable, honest,…read morehard working mechanics and staff. They'll give you an estimate and will be pretty much on the mark. Quick turnaround on the service. Fast and easy - no worrying about over inflated quotes. Full service on site. Definitely and highly recommended.

Bought a GMC Acadia from Adam we negotiated and he gave me a good deal I lived 3 hours away. He…read morecommunicated with me and told me everything about car. Very happy with purchase. Bob Pflaumer

This place absolutely sells cars with issues that they will not inform you about…read more I bought a Jetta from here and I had to bring the car back in 3 times for problems. Ramsey also would not knock the price down considering he had no spare key, and the key he had was missing a key ring. If you're aware of VW keys they are very expensive ($250+) and there is no type of rubber replacement ring to put on. It was stressful carrying around one lone key. One week after i bought the car the oil was empty, and a headlight was out. I brought it in because why would you sell me a car without replacing the oil first?? A day after they replaced it, AGAIN the oil was LEAKING!! They must not have changed the oil correctly or messed something up while changing it. Had to come back for them to fix it. The car was making a lot of noise when i drove 50+ mph on the highway. Jiffy lube inspected and said 3 of the rims were SEVERELY bent, I saw it with my own eyes, thus causing the noise. Needed an alignment as well. It got to the point that i just had them order a new rim so i could pick it up because i did not trust them to replace it correctly. I live about 45 minutes from the dealership so going back and fourth was a huge inconvenience between school and work... this was extremely frustrating. It was like a countdown "how many problems can i find and fix before my warranty runs out and i'm screwed". New problems continued arising and i completely regret purchasing from here. Ramsey was nice but i really could not trust him, even when i explained problems he would write it off or blame it on something that was a "simple" fix. This car has serious issues. Pretty unprofessional too, one night when i picked up the car from being fixed he was sitting out back smoking with some woman that did not work there... was awkward talking to him. I have since purchased a new car. I would highly advise using a trusted dealership with decent people who do not want to set you up with a problematic car. Clearly Ramsey just wants the money for flipping junk cars.

For over a decade, I always took my cars to Jeff Barnes Chevrolet for any service. I once made the…read moremistake of taking an 18 year old car to Jiffy Lube instead and Jiffy Lube stripped my oil cap/pan and wouldn't replace it. This never happened at Jeff Barnes. They pay more attention and give more care to vehicles. I moved away from the area a few years ago, and bought my next vehicle from Bob Bell Chevrolet. BIG MISTAKE. Bob Bell was a nightmare in every way. Now I drive about 40 minutes to Jeff Barnes for any service I need. It is worth it. My oil changes are done within an hour (unlike Bob Bell which took 4 hours). I make my appointments through KC in the service department and she is fantastic to work with.

Just called to ask If I could get my car serviced here, the person on the phone was very rude and…read morenot helpful at all. To make it even better he hung up on me, thank you for your excellent service.....

I was 2nd in line. 90mins later they finished my car. Noone…read moreworks with a sense of urgency. I witnessed 2 techs attempt to remove hand marks from someone else's car with a squeegee and glass cleaner. Then wiped the newer car with paper towels. No auto protect covers used on any vehicle. Will not be coming back to this location

12/22 4:30-5:30 Went in for a battery replacement plus other…read moreservices and when I paid I was told I needed a starter and alternator. They drove my car aggressively into the bay which made me feel suspicious to their care for the customers cars. Waited to pay and had a woman who seemed to have her own agenda bc of her explanation to why I needed a new started and alternator when I have gotten a new one of each within the past 3 years. When I got home my car would not start once I turned it off to on. I'm not an expert but when I looked under the hood my car was tampered with to the point it could not start up again. I'm never going back to this location and I'd recommend their staff be taught customer engagement bc they seemed untrustworthy and suspicious.