I had to correct the record here with a recent review. I've brought my 1994 Jeep Grand Cherokee…read morehere for some extensive custom suspension work and transfer case rebuild, my 2006 GMC Sierra 2500HD Flatbed and my 2004 Acura TL, 6spd for various work from AC, suspension, and more. While I would say that Westminster is not the quickest, they get the job done professionally, and the repair is always quality. The price is reasonable, too. I would recommend the team here as they have always treated me respectfully and with patience.

Westminster Transmission, This is David Alt who is in Pennsylvania at the Antique Truck Show…read more You are the BEST!!!!! NONE BETTER THAN YOU. Tell Greenie to be back up here at 4:00 p.m. on Saturday. I will be waiting for him at the Show. Aruba Dave David J. Alt

My husband took his truck to have the transmission replaced. The first one we bought was not in…read moregood working order, which BetterBuilt advised us of before installing it, so we're thankful for that. They seem to have done a good job with the install of the second transmission, however they changed the price on us repeatedly and we feel taken advantage of. We were originally quoted $400 for the job (it's an F-150... not something that should be hard to quote) and once we payed to get it there, were told it was going to be more complicated and cost an additional $175 (what!!?). The shop eventually agreed to split the difference when we told them were going to take it to the junk yard since we didn't plan for, and couldn't afford, an increase in price by that much. THEN at pickup they charged us an extra $15 for 4 bolts they needed to add... seriously? And the icing on the cake... obviously most people work and can't get to the shop during business hours for pickup, and they wanted to charge us an extra $25 to pay over the phone - a service that is typically FREE at auto shop. We will NEVER use them again and will NEVER recommend them for these reasons... cheating us out of extra money is shady and poor business practice.

From the owner: Complete Automotive & Transmission Repair - Automatic Transmissions - Manual (Standard)…read moreTransmissions - All Makes - All Models - All Years - Quality Service & Repair All Work Fully Guaranteed Is it time to replace your exhaust? Exhaust gases gettin

I give them a zero. I dropped my car off on a Thursday night drop to be looked at Friday for a…read morediagnosis. Nobody followed up so I called around 3pm to get, "oh, we have it right now on a test run. We will call you back." No return call. I had an emergency Sunday and I needed my car. I went to the lot and got it. No phone call Monday. You would think someone would question, where is that vehicle. I went into the office around 2pm, asking for my keys and they wanted to charge me! Worst customer service and experience ever.

I recently purchased a 2021 Subaru (with only 8,000 miles on the car) from Bob Ruth Ford. I had it…read moreinspected at Caples Car Care, and it failed the inspection for window tint and an exhaust issue. I brought the car back to Bob Ruth Ford and they removed the tint and did what was needed to the exhaust so it would pass MD state inspection. When I brought the car back to Caples Car Care, they failed the inspection and told me that Bob Ruth Ford did an inadequate repair, and I would have to pay them to fix the issue or would have to pay another fee to re inspect the work if I took the car somewhere else. I had them give me the car back and I took the car to another approved MD inspection station this morning and it passed. I feel verry taken advantage of by Caples car care!!!!!!

The men at D & M helped us twice with different transmission projects. They were on time, very…read morecompetitively priced, a great to work with. They really know their craft. Would highly recommend them!

We've taken all our vehicles here for years. Mark, Lawrence and the rest are top notch people who…read morerun a good local business. Their labor rates are reasonable (not the cheapest in town) but they are trustworthy and have never taken a long business relationship for granted. I frankly don't want the cheapest, anyway. I've never had the "bait and switch" here, and my wife has never been oversold or pressured in any way. Their location makes for some hair raising drop offs and pick ups because of traffic rushing around the corner, so beware! An ethical business and a pleasure to deal with.

from start to finish service advisor Sheila kept me informed of the work that needed to be done,…read morethe cost of repairs and when repairs would be completed. Everyone at the shop was very nice and professional. They even washed my car. I have never gone to a shop And had my vehicle cleaner then when it arrived. I would highly recommend this repair shop!

Mercedes Specialists are the best in the business. Dealerships are objectively awful when it comes…read moreto actual challenging repairs to a Mercedes. This team is top notch, intelligent, and professional. Each person at Mercedes Specialists is smart enough to sit in an air conditioned office doing desk work as white collar professionals. We as a society are fortunate that they do what they do. Justin, Ian, Tom and the entire team are the best. Period. I've spent embarrassing amounts of money at dealerships and here. When the dealer destroyed my car, Mercedes Specialists meticulously trouble shot each issue and got my very old car up and running like it's a current model of the show room floor. Thank you, Mercedes Specialists!

Horrible. My car gets service ever 4000 miles follow Honda recommended service. Second visit to…read morethis shop and last. Previous reviews are correct. They give you a list of things to be repaired every time it is over $1000 in repairs and still the list goes on. Front office girl very nice. But I would never recommend this shop. Routine maintenance of a car that is deligently taken care of and follow all recommendations but this shop is way to expensive. Recommend going elsewhere.

These guys way over charge. Not only for service but parts as well sent my car in for an inspection…read morethey came back with a list a mile long. Went to a different shop and was told I only had one issue. These people are scam artist

I highly recommend Nelson's Service Center. Steve was so helpful and kind. This business I can tell…read moreis service oriented and looking to help people. I was in a minor car accident and they got my car up and running good as ever.

I find the business & their employees are respectful and honest. On 1/28/26 since I was on the road…read moreI came by and explained that my vehicle was vibrating a lot after a snowstorm, but I didn't see anything like a chunk of ice trapped in the wheel well and none of my dashboard warning lights were on. I also said that my steering wasn't affected by the vibrating, but something was off with the riding performance. I was told that most likely my wheels became unbalanced from having ice in the wheels. I was told to park in my garage and use a space heater to try and fix the problem. The advice worked and it was offered free of charge because the employee said, "I'd hate to charge you for inspecting the car since I am confident this will work since I experienced the same thing before". I was told that if my car was still vibrating after trying the method mentioned then I could bring my car back and they would look for other problems. I have been coming to Nelsons for over 30 years and although the shop has changed hands, I still feel confident in trusting my repairs and service to the new owners and if I live another 30 years, then they would be the place I brought my cars to. I highly recommend you try Nelsons for all your auto needs.

Car was in need of a oil change and this place is about a mile from my house. Called up and…read morefriendly owner Eric told me they were very booked but could squeeze in an oil change for me, same day. So surprised, I dropped it off and they had it ready for me in a few hours. Price was much less than I was used to paying for full synthetic so I was happy. Highly recommended!

I was traveling from Solomon's Island Maryland in my RV it is a 1988 Chevy Fleetwood it was…read moresluggish going up hills, I stopped at my sister's house in Hagerstown made some phone calls to other places that work on RVs went to one place they only worked on diesel vehicles, so they refer me to complete car Care. I called complete car Care talk to Eric he told me to bring it in so I got there before he was getting ready to close and explain the situation to him, so he told me to bring it back the next day and I did first thing the next day. He took it for a test drive with me and explained everything on what it was doing and what it could be. He looked at it and found out I needed a starter and carburetor cleaned and some other things had to be done he was very thorough on what it was and what had to be done. There was some things that had to be fixed but I didn't have the time, I had to get on the road back to Pittsburgh PA. But I am thankful he got me back on the road where I can handle the hills better and make it back. If I had more time I would have let him complete everything. He is a very good mechanic. Not only that, he text me to find out if I made it back safely. Thank you very much Eric I appreciate your concern and the great work that you do. May God continue to bless you and your business. Thank you, Eleanor Sweed

Very good overall experience. We moved to MD recently and needed to get our safety inspection and…read morefind a shop we like and trust. we also needed tires for one vehicle. Adam walked me through some tire options and seems to know his stuff. Love my new tires, so smooth and quiet. The safety inspection revealed some items that needed attention on the older vehicle. Very reassuring that the send a report in advance complete with detailed photos.

Westminster automotive tire pros is hand down the best independent shop I have ever experienced…read morehaving my vehicle serviced at. The management team is so kind and professional, Adam Spurrell and Wesley Nichols goes above and beyond for their customers to ensure they have nothing short of the best experience and the technicians go above and beyond to ensure your vehicle is fixed right the first time. If you're looking for a good dependable independent shop with knowledgeable staff and skilled technicians this is the place to go! I won't go anywhere else from now on !