After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

Thane did a fantastic job repairing several door dings. Looks amazing. Fair pricing. Pleasure to…read moreschedule and work with. I would not hesitate to use again or recommend!

I had the pleasure of working with Thane last week. He was so honest and helpful. He educated me on…read morePDR. After some thinking, I decided not to repair the hail damage on my car. However, I will be sure to recommend Dentworks to others. Thanks, Thane!

My wife's car looks brand new amazing paint job. Thank you, Brian, I will be recommending you and…read moreyour company to all my friends and family.

So this might sound a Little Strange BUT My Husband was backing our Tesla into our garage and Hit…read morethe Wooden Frame of the Garage AGAIN ! After an Intense Conversation about NOT BACKING Our Car into the Garage again We called Car Body Lab ! We were so delighted to see Brian Again and Knew He would do an Amazing Job ! And of Course He Did ! I cannot say enough Great Things about this Company ! Great Price, Great Employees who Come to Your Home to Do Any Repairs needed in a Timely Manner ! Give this company a chance and you will see how Wonderful they are !

Jesse is a magician/miracle worker. I found him on Google, read all the 5 star reviews and he…read moredefinitely lives up to them. I drove up from Buda to have him work on it, purely based on reviews. He made my Tesla look brand new again. He's nice, professional, and good communicator. I scraped it on the side of my house cause of the curved driveway but now I can't even tell where it was. Before and after pics attached. Highly recommend.

Touch up Masters is the only place I recommend going for all your dents scratches and ding repairs…read more The owner is genuinely a master at making all those sorts of things disappear and looking like new. I've never been this impressed with this sort of stuff before but that's because I've never come across some as downright thorough as this gentleman. To top it off he's reasonably priced and does the work in a very timely fashion according to the level of damage he's having to fix. I had people tell me it would be impossible to fix the hole in my bumper without painting the entire front end of my vehicle claiming that the paint wouldn't blend or look good if they didn't do all that work which would have cost a couple thousand , low and behold Touch Up Masters did it no problem-- you can't even tell where the work was done and the paint was blended. Im so glad I had patience and found this shop because I was losing hope I'd ever fix this issue for a reasonable price. I knew someone out there could do it and not try and rip me off so I kept searching and researching reviews. I'm grateful in more than one way for the outstanding job and integrity of the owner at Touch Up Masters. He kept his word was done when he said he would be charged me a fair price, I couldn't have asked for a better all around experience. If it's your first time visiting keep in mind the shop is in the back of the building and not easily visible at first glance from Metric Blvd. but not necessarily hard to find if you know that simple detail of where to go. Just drive between the two buildings when you pull up go to the back and you will see a clear sign for Touch Up Masters. I highly recommend always getting quotes but I would bet money Touch Up Masters will not only beat the price but do a way better Job than most of those other self impressed dime a dozen "big name" companies. Those places are all about money and quantity over quality of work and will pressure you into making a hasty decision. Don't take my word for it show up and find out for yourself so that you can appreciate the level of detail I received at Touch Up Masters off Metric Blvd.

I was hit in a parking lot by a lady and I chose Gerber because I candidly recognized the address…read morethinking it's another place that used to be in that building. Turns out, that was the best accident ever. Gerber bought out the old place that I'd been to years ago. Carlos and Maria took great care of me! Maria runs the front desk and reaches out to you and also helps you stay in contact with your rental car company. Carlos is soooo helpful and gives explanations in laymen's terms. He also found where a bit of shoddy fixing had been previously done when I was rear ended before. His crew beautifully fixed up my vehicle to make it look like new. The best part of it was they did a crazy nice detail and wash. That vehicle looked like a million bucks when I got it back! I appreciate their help and dedication to making this process easy and less stressful. They also helped me to talk to the insurance company. I highly recommend them!

I was completely impressed with Niyah Hinojosa and Jherlyn Avila. My car looked amazing. They even…read morewent the extra mile and stayed late so I could pick up on a Friday afternoon. Wonderful service, professionalism and timeliness . I am grateful for all that you do!

This was my second time using Quality Auto Body in Leander, and they've impressed me both times…read more Their customer service is genuinely great, and you can tell they're honest and actually looking out for you. They walk you through the repairs, help keep costs down, and never cut corners or sacrifice quality. Joe and Chris are easy to work with, super knowledgeable, straightforward, and just easy guys to talk to. They make the whole process simple and stress‑free. Both times I was expecting a big number and was beyond surprised at their estimate! Highly recommend Quality Auto Body if you ever need any kind of body work. They've earned my trust, and I'll keep coming back, but hopefully not in the near future.

Dinged my Mustang the other day. Went in around 8AM on a Monday. Ton checked out the damage to the…read morequarter panel and estimated a quote around $1800. I wasn't using insurance so they immediately got to work. I noticed the car looking good as new. They even buffed out a scratch on the trunk that I had requested. Would recommend this shop for your car collision needs. They used the tri-coat paint method which is the same as the Ford factory. Overall very happy

Wow thank you Cynthia and everyone for being so kind ! Resolved my issue fast and very…read moreprofessional, my bumper was pretty bad and now it looks brand new! Definitely recommend this place! They treated my husband Christian very well and he was very happy with the result!

GOOOOD! went to this shop down the road for a crash through insurance claims and very happy, they…read moremade the process very easy and my car looks brand new! thanks master repair body shop team!

Recently got rear-ended and took my Tahoe to get repaired and a great experience. They are open on…read moreSaturday, which was really helpful as I got rear-ended on Friday and had a work trip the following week. The receptionist was super friendly and helpful, I got a quick, reasonable quote and they got the work done on time and as promised. Highly recommend.

I'm extremely happy with my experience at Nas and I'm so glad that I came here to fix my car after…read moreI had my collision. They have some of the best people working there. Dasha, John, and Elvis was able to get my car into the shop and fixed it in a lot less time and money than I expected. The team was friendly, they were great at communicating to me throughout the entire process and the quality of work was great. With that being said, I highly recommend them and I would be back if I need anything done in the future.

I chose Luxury Auto Body Works expecting professional communication and transparency…read more Unfortunately, the experience was the opposite. I repeatedly had to chase basic status updates. Pickup dates were communicated and missed without proactive notice, and I was often told updates were "sent" when nothing was received. My email address was misspelled, which I had to catch and correct myself after not receiving updates or photos. Front desk staff did not proactively notify me when the vehicle was ready for pickup. When asked why no call was made, I was told they were "too busy" and that it "depends on the day." This response showed a lack of customer priority and accountability. The most concerning issue was conflicting information about diagnosis and BMW involvement. At one point, I was told there was no confirmed BMW appointment, and later received a message stating the vehicle was fully programmed and calibrated without dealership involvement. These inconsistencies made it difficult to trust the information provided and left me without a clear timeline. Additionally, the repair was not properly closed in the Carwise system after pickup, which prevented me from leaving a Carwise review and they don't want me leave a review on Carwise with my experience so here I am writing my review Based on this experience, I question how consistently customer experiences are reflected in Carwise reviews. If you use this shop, document everything and expect to follow up repeatedly. I cannot recommend this facility if you value proactive communication, accountability, or transparency.

They are honest and do good work I've never had a problem with this business and I've been there a…read morefew times

Drove in for an estimate on a late Friday afternoon. The techs had already left for the day. A…read moreyoung woman named Nour said she could help me. Nour was friendly and very knowledgeable. She looked at my 2015 Audi A6 Prestige and guessed what the insurance estimate was. The other driver's insurance USAA is covering. Caliber Collision lowballed their estimate for repairs. (USAA shop) Nour was very informative on the process for repairs. She said I should let USAA know that ProTech would be making the repairs and to escalate the issues I had with them. So far my experience with ProTech the has been very professional. I brought my car in on Monday to start the repair process. I will continue this review once completed.

I revisited ProTech once again to have work done on my car, and they did not disappoint! The…read morequality of their work continues to be outstanding, and their professionalism and communication are key reasons why I consider them one of the best auto shops in Austin. I highly recommend ProTech to anyone looking for a trustworthy and reliable shop. I'll definitely continue going back to ProTech for all my future automotive needs!