I had the pleasure of working with Thane last week. He was so honest and helpful. He educated me on…read morePDR. After some thinking, I decided not to repair the hail damage on my car. However, I will be sure to recommend Dentworks to others. Thanks, Thane!

Excellent dent repair!! My front door looks basically like brand new!…read morePlus they didn't overcharge, & it was so much more affordable than several other auto repair places were quoting my repairs! Thank you!

After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

These guys are great. They say what they'll do and they do…read morewhat they say. There pricing is reasonable and you don't take your vehicle in to the shop until they have all the parts needed for the repair. Their paint work is a perfect match. Thank you Nova for the great job.

Let me tell you why I love Billy, and the team at Dent Busters. In 2021, we helped my daughter buy…read morea car after graduating from college, and she was so excited. She'd never had a nice car to drive, and she'd been patient until we could afford to help her. Two months later, it was pummeled by hail and it looked awful. It broke her heart, and it broke my heart to see her sad. We took her car to Billy at Dent Busters and they got on it immediately. They did an amazing job, removing the dents and making the car look fantastic, possibly better than when we bought it! They have some amazingly high-tech, and some surprisingly low-tech ways to remove the dents cause by hail, accidents, or other mishaps and they worked it over like surgeons looking for every ding or dent. Their service was quick and thorough, and they worked with my insurance company and me to make the process easy. They do quality work, at fair prices, and work efficiently. What more could I ask for? I found out this month. Even though it's been two years since the repair, my daughter connected with Billy to address a problem with the hood, a minor holdover issue from the dent repair. He was all over it, helped diagnose the problem, and got it addressed. He worked with me to get it repaired, something far above and beyond what I would have expected him to do so willingly and immediately. I realized that he's not only great at dent removal, he's a truly decent, honest, and kindhearted person. Billy's been in the PDR ("paintless dent removal") business for 27 years and at this point is running a smaller shop so he can give each vehicle personal attention. He's skilled, a class act, and an honest business owner. Clearly, because it's so rare these days to find stand-up people who go far above and beyond what's required, I was surprised and touched by his kindness and responsiveness to our issue. Happy to share more about my experience if it helps, but if you're unfortunate enough to get hit by the hailstorms that always come our way in Texas, I can assure you that Billy will take care of you.

Billy is fair, honest, and reasonable. Great place for dent removal. He's an expert in removing…read moredoor dings, hail damage, and other types of dents.

Took my '21 Porsche 911 targa 4S in for a small dent. Santiago was great. Quick quote…read more Competitive pricing. Had the car for a week. Had been detailed inside and out when I took delivery. Repairs were perfectly completed. Huge fan.

Quality Auto Body is awesome. I'm super particular about our cars and have had a lot of work done…read morein Austin over the 30+ years I've been here. I found these guys about 3 or 4 years ago and will never take my cars anywhere else. They've done significant work on our 2020 Outback, very detailed work on my 2002 M5 and I won't trust my restored 1970 Bronco to anyone else. My cars always look like they're fresh off the lot when I pick them up. Their work is impeccable, their prices are very fair and Tom and Santiago and the staff or incredibly great to work with!

Wow. My car is now PERFECT!!! Would recommend to anyone in need. Fast and effective! Thank you!!read more

Paul is amazing! After an aggressive parking job and encounter with a concrete pole this morning, I…read morefound myself with two pretty scratched up door handles. Request a quote from Yelp yielded an immediate response. Paul was on site within a few hours and my car is looking good as new same day! I couldn't be happier. Highly recommend dent medics! Amazing service, reasonable prices, fast and convenient!

Ours was an insurance repair because we were rear-ended and they're a captive shop of the insurer…read more We get nervous about quality of such arrangements. But he was very professional, communicated well, and let us know when parts were likely to be available. And when we called to report a "missed a spot" issue, he prioritized getting us back in and fixing it while we waited. It was a pleasant surprise.

I came here for some minor body work due to being rear ended. I picked this place because of its…read moreproximity to the car rental, my route to work in the morning and being on the insurers approved shop list. The body work was excellent. My bumper looks brand new! But here's why I'm writing a Yelp review: Not only did they do excellent body work, but they also fully detailed my car. Wow, it has never looked cleaner! Every nook and cranny was cleaned and it looks fantastic. Not only that, but their turn-around time was just a day and a half! If I ever need any body work done in the future, I am definitely coming back here.

I brought my car to the shop for rust repair, bumper alignment, and a repaint. On my first visit I…read moregot a price quote when the owner looked at my car. When I brought it back the next week to start work, I also brought them a spoiler, which they handled. However, the rust repair was not done. All they did was paint over the patch job that I did myself at home. I paid them to cut out my patch job and weld in new metal. But they didn't do that. No one responds to my emails. I called and I talked to the owner on the phone about it. He wrote down my phone number, said he'd talk to "the body shop guys" and call me back. That never happened either. I paid for a budget paint job. I got a budget paint job, but I also paid for body work that they didn't do. I got ripped off. If they wanted more money to do the whole job I hired them for, then first of all - communicate with me and tell me what's going on. Second, a higher bill would be crap because I shopped around and I have a written estimate for another shop for the same work. I mistakenly went with Colunga because the location was closer. If this is how they treat customers, no one should do business with Colunga Body and Paint.

Let's be honest a visit to a body shop is always depressing. First you recognize your car looks…read morelike it had an accident, which it did. Second, you know its going to cost and arm and a leg to look better. You know its going to be expensive and the outcome is uncertain. The only thing for certain is you want it to be over. So you get to Colunga's which you found on Yelp, and you see all these very cool cars in front, customized and painted like works of art. That makes you feel better because you think, wow these might actually be craftsman here. They are friendly, they look at everything and they give you an estimate. Of course it looks like a lot for a little bodywork, but that's how it goes. I did find they were more reasonable than any of the three other places I went to. Best is to drop off the car for a few days, don't try and rush them, you're only hurting yourself if you do. Wait as many days as they ask and show up and the car looks great, everything looks better than you hoped. I'm dropping off my second vehicle here because after their first job, there's no other place I'd take a car for repairs. I'm even having them do some other minor repairs just to make the car look "newer".

They are honest and do good work I've never had a problem with this business and I've been there a…read morefew times

I chose Luxury Auto Body Works expecting professional communication and transparency…read more Unfortunately, the experience was the opposite. I repeatedly had to chase basic status updates. Pickup dates were communicated and missed without proactive notice, and I was often told updates were "sent" when nothing was received. My email address was misspelled, which I had to catch and correct myself after not receiving updates or photos. Front desk staff did not proactively notify me when the vehicle was ready for pickup. When asked why no call was made, I was told they were "too busy" and that it "depends on the day." This response showed a lack of customer priority and accountability. The most concerning issue was conflicting information about diagnosis and BMW involvement. At one point, I was told there was no confirmed BMW appointment, and later received a message stating the vehicle was fully programmed and calibrated without dealership involvement. These inconsistencies made it difficult to trust the information provided and left me without a clear timeline. Additionally, the repair was not properly closed in the Carwise system after pickup, which prevented me from leaving a Carwise review and they don't want me leave a review on Carwise with my experience so here I am writing my review Based on this experience, I question how consistently customer experiences are reflected in Carwise reviews. If you use this shop, document everything and expect to follow up repeatedly. I cannot recommend this facility if you value proactive communication, accountability, or transparency.