After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

Jesse is a magician/miracle worker. I found him on Google, read all the 5 star reviews and he…read moredefinitely lives up to them. I drove up from Buda to have him work on it, purely based on reviews. He made my Tesla look brand new again. He's nice, professional, and good communicator. I scraped it on the side of my house cause of the curved driveway but now I can't even tell where it was. Before and after pics attached. Highly recommend.

Touch up Masters is the only place I recommend going for all your dents scratches and ding repairs…read more The owner is genuinely a master at making all those sorts of things disappear and looking like new. I've never been this impressed with this sort of stuff before but that's because I've never come across some as downright thorough as this gentleman. To top it off he's reasonably priced and does the work in a very timely fashion according to the level of damage he's having to fix. I had people tell me it would be impossible to fix the hole in my bumper without painting the entire front end of my vehicle claiming that the paint wouldn't blend or look good if they didn't do all that work which would have cost a couple thousand , low and behold Touch Up Masters did it no problem-- you can't even tell where the work was done and the paint was blended. Im so glad I had patience and found this shop because I was losing hope I'd ever fix this issue for a reasonable price. I knew someone out there could do it and not try and rip me off so I kept searching and researching reviews. I'm grateful in more than one way for the outstanding job and integrity of the owner at Touch Up Masters. He kept his word was done when he said he would be charged me a fair price, I couldn't have asked for a better all around experience. If it's your first time visiting keep in mind the shop is in the back of the building and not easily visible at first glance from Metric Blvd. but not necessarily hard to find if you know that simple detail of where to go. Just drive between the two buildings when you pull up go to the back and you will see a clear sign for Touch Up Masters. I highly recommend always getting quotes but I would bet money Touch Up Masters will not only beat the price but do a way better Job than most of those other self impressed dime a dozen "big name" companies. Those places are all about money and quantity over quality of work and will pressure you into making a hasty decision. Don't take my word for it show up and find out for yourself so that you can appreciate the level of detail I received at Touch Up Masters off Metric Blvd.

Had a recent "fender bender" that was the other driver's fault, so their insurance offered to cover…read morerepair expenses and gave me a choice of body shops near my location. I chose this Caliber location as it was close to my house, and I'd had a favorable past experience with this company. Happy to report Craig and the team at this Caliber location did a great job. They kept me fully informed through text as they repaired my vehicle and finished the job a day earlier than originally stated which is rare these days! Repair job is first rate and my car looks better than ever!

It's been well over a year that one of our vehicles was serviced at this location and we have…read moreexperienced no issues regarding their services or work completed on our vehicle. Although the service we requested was paid for under our insurance we believe it was a great value, and hoping Larry is still there and doing well! Very pleased and more than recommended!

Recently got rear-ended and took my Tahoe to get repaired and a great experience. They are open on…read moreSaturday, which was really helpful as I got rear-ended on Friday and had a work trip the following week. The receptionist was super friendly and helpful, I got a quick, reasonable quote and they got the work done on time and as promised. Highly recommend.

I'm extremely happy with my experience at Nas and I'm so glad that I came here to fix my car after…read moreI had my collision. They have some of the best people working there. Dasha, John, and Elvis was able to get my car into the shop and fixed it in a lot less time and money than I expected. The team was friendly, they were great at communicating to me throughout the entire process and the quality of work was great. With that being said, I highly recommend them and I would be back if I need anything done in the future.

Took my car there based on a co-worker referral and yelp reviews. Very pleasant experience. Very…read morefair and honest pricing. Communication was A+++ Car was repaired and now runs smooth as butter. Will be back soon for AC repair. Thank you Mr. Danny!

I went to Luu's Auto repair for a routine oil change and vehicle inspection and they did a thorough…read morejob and charged me less than what the dealer would have charged had I taken the vehicle like I have been to them. A few weeks after that during the rain, I ran over something and a screw from the back tire well came loose and I took it to Luu's again. The owner just screws it back on in two minutes and didn't charge me anything and told me don't worry about it. If that's not a five star experience I don't know what is.

Do not recommend. They called to get my business but refused to give me any information unless I…read moreused them. Our car was totaled and we have been having trouble tracking down the policy holder and claim info. Apparently they have it but won't pass the information to me the vehicle owner. I'm an insurance agent over 15 years and would not recommend doing business or recommend any of my customers to them. I would have been more than happy to do business if they simply provided me with claim info. To hold that info hostage unless we do business with them is borderline illegal. Bad business practice all around not willing to help a potential client.

In my experience, Autocraft Bodywerks is not equipped to work on Teslas. After Central Texas's May…read more2024 hailstorm, my Tesla Y needed major body repair. I went against my better judgment and brought it to Autocraft Bodywerks instead of the Tesla Collision Center; the former had a shorter wait time. The San Marcos shop had my car for *four months* before returning it to me with a slew of problems, mainly an audibly loud wind noise coming from the passenger side, and both right side doors and the trunk not closing without being slammed. The South Austin location then attempted to remedy their sister shop's work (they did manage to repair some of the interior damage that was caused by the San Marcos shop - thank you for that, Tammie), but they did not fix the wind noise or the doors, and in fact there are now two additional external problems - one being the frunk/hood not being properly aligned and the other involving the trunk. It appears that they do not know what they are doing. I don't know how else to summarize my experience. Unfortunately, my insurance paid them upfront and now I'm left with a vehicle that doesn't function properly. I do not recommend bringing your Tesla to them. I've included some photos to illustrate their workmanship and attention to detail:

Thane did a fantastic job repairing several door dings. Looks amazing. Fair pricing. Pleasure to…read moreschedule and work with. I would not hesitate to use again or recommend!

I had the pleasure of working with Thane last week. He was so honest and helpful. He educated me on…read morePDR. After some thinking, I decided not to repair the hail damage on my car. However, I will be sure to recommend Dentworks to others. Thanks, Thane!

Took my car here this week. They found out my car was still under the manufacturers warranty and…read morelet me take it back to the dealership without a charge. Will def come back here if I need to after the warranty runs out.

I brought my brand-new 2025 truck to 360 on July 13th for a few small dents on the driver-side door…read moreand paid $1,900 for the repair and to match the truck's sheen. I picked it up July 21st and everything initially looked great. One week later, the repaired door became noticeably duller than the rest of the truck. I contacted 360 and brought it back on August 5th. They refinished the door, but the exact same issue returned 11 days later. I contacted the owner, Frank, and brought it back a third time. I picked it up August 29th. Shortly afterward, the driver-side door began getting stuck and would not open normally. On September 19th, I had the same issue again and could clearly see that the interior door was damaged and the pins were not lining up properly with the door frame, creating a crack. I contacted Frank, but received no response, so I went to the shop personally. Frank insisted they never removed the interior door panel and refused to take responsibility for the damage. When I asked why my brand-new truck had never experienced these problems before their work, his response was, "Maybe because it's a work truck?" It is not a work truck; it is my personal vehicle. When I expressed my disappointment, Frank became hostile, repeatedly cursed at me, and told me to " F*** you, get the f*** off the property." As I was leaving, he followed me out of the parking lot in a black Chevrolet truck. After paying $1,900 and making multiple trips back to the shop, I expected the work to be done correctly and the business to stand behind it. Unfortunately, that was not my experience. Based on my experience, I cannot recommend 360 Auto Group. If you use them, I strongly recommend thoroughly inspecting your vehicle and documenting everything before leaving the property.

Drove in for an estimate on a late Friday afternoon. The techs had already left for the day. A…read moreyoung woman named Nour said she could help me. Nour was friendly and very knowledgeable. She looked at my 2015 Audi A6 Prestige and guessed what the insurance estimate was. The other driver's insurance USAA is covering. Caliber Collision lowballed their estimate for repairs. (USAA shop) Nour was very informative on the process for repairs. She said I should let USAA know that ProTech would be making the repairs and to escalate the issues I had with them. So far my experience with ProTech the has been very professional. I brought my car in on Monday to start the repair process. I will continue this review once completed.

I revisited ProTech once again to have work done on my car, and they did not disappoint! The…read morequality of their work continues to be outstanding, and their professionalism and communication are key reasons why I consider them one of the best auto shops in Austin. I highly recommend ProTech to anyone looking for a trustworthy and reliable shop. I'll definitely continue going back to ProTech for all my future automotive needs!

A few weeks back I backed into a pole despite all the technological assists that most modern cars…read morehave. I went to four different places and The Paint Guy had the lowest estimate of all three. The cost wasn't just monetary-one of the body shops didn't do estimates with pictures which obviously was time-consuming. The Paint Guys not only let me text them a photo but they also gave me the fastest turn around time. Moreover, they worked around my schedule-all of the other places required me to drop off my car for a minimum of a week, but to expect two weeks. The Paint Guy ordered a replacement, it took a day. I brought my car in the next day where they ensured the replacement was the right fit, matched up the color. Since I needed my car the next morning, I brought it in at noon and by 3:30 that same day my car was ready, everything matched and got to drive off that day.

Kevin did an amazing job! Honestly, you'd never even know the dent was there. The color match is…read moreperfect, and the price was very reasonable too, better than most paint shops.